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C@ribNET Communities
to support CARICOM
CLUSTERS
Barbados October 10-11th 2013
Presentation by Yacine Khelladi, team leade...
Objectives of the workshop
 To inform CARICOM Agencies on the benefits of establishing a
Community of Practice as the ope...
Today’s Menu
 What are the CoPs
 How virtual CoP they can support clusters
strategic objectives (i.e effective intra-CAR...
About communities
of Practice
Source http://softjoe.com/collaboration-groups-where-it-all-happens/
communities
Nothing new. Just E-enabled
Forums or communities
Source www.semantix.co.uk
Source jarche.com
what is a CoP
Source www.semantix.co.uk
Wikipedia
 People with Shared interest gather
 Want to Gain knowledge
 Start share Information, experience,
 Cooperate...
Source H809 – Online communities – Jones & Preece (A7.6)
COP vs. working group
Long – term, no
pre-engineered
end
Fixed ends when
project
deliverables have
been
accomplished
As lo...
Knowledge building
Source http://convcme.wordpress.com
COP value
Processes facilitated
Cop infrastructure: source E.
Wenger
Source IBM rational edge
Existing CoPs
COLLABORATION & COMMUNITIES MAP
Examples of Redclara active
communities of practice
 Microorganisms, Agriculture and Food
(MAYA).
 Biotechnology.
 Trop...
FP7 Communities
 Integrated Coastal Management in the
Southern Cone (South MCI).
 Gamma Radiation Observatory (LAGO).
As...
EXISTING Caribbean CoPs
(not on C@ribNET)
 Fisheries
 Sustainable Agriculture
 Disaster Mitigation and Recovery
 Libra...
Research projects communities
Place: fullcircle.com
C@ribNET,
CARICOM's clusters
new virtual home
C@ribNET Communities: welcome
to your Cluster home
C@ribNET is many things
People
collaborating
(organised in communities)
--------------------------
Services and Tools
(acc...
C@ribNet Portal
 Accessible both via Internet and C@ribNet e-
infrastructure
 C@ribNET portal vs Facebook, LinkedIN,
Goo...
C@ribNet Portal (2)
 Work in progress, 95% ready now .. still
translating few things from Spanish and
adapting services. ...
Portal Demo
 Quick tour of the www.caribnet.org
 Play 4 videos
 Wiki
 Large File transfer
 SIVIC
 Video Conf VC expr...
C@ribNET portal
Services
 Community tools
 Internal Forums / bulletins / blogs
 Multimedia sharing (pics, videos)
 Com...
Communities format
 Thematic or project oriented
 Can be public or private (content and publishing
for member only)
 Cr...
Private communities on C@ribNet
Planning for the
Caricom cluster
communities
CARICOM clusters
CKLNA, CBU, CTU and CARICAD;CCS (Chair)
(i) ICT Cluster
Caribbean Export, CCCCC, CDF, CTO, CDB, UWI and C...
What can a Cluster can do on
C@ribNET portal
 Organise and share its collective knowledge in a shared library
(links, doc...
Cluster working groups and
presentations
 Cluster Aims / objectives
 Expected outcomes
 Cluster activities
 Cluster ro...
Cluster Chair: facilitators
 Convener and coordinator of cluster online activities
 Manages membership and online commun...
Hands on workshop objectives
 Everyone is registered
 All cluster communities created
 Members joined or invited their ...
Hands on training
(mentored introduction to
C@ribNET portal)
Hands on workshop objectives
 Everyone is registered
 All participants have joined Caricom CoP training
community
 Most...
Registering
 www.caribnet.org
 Personal but related to Institution (authentication, use
mail @ your-domain-name)
 We wi...
Tips if you get an error (while we fix the
last bugs)
 if you get a Spanish screen or a
certificate/login errors:
(1) re...
Join the Caricom CoP training
community
CKLN portal support team will here
 Share videos and training material
 Tutorial...
Tips for managing a
community
Community lifecycle
Source www.scotland.gov.uk
Source shannonswenson.com
Fever bee cycle
Source FeverBee Ning.com webinars
Source www.aadnc-aandc.gc.ca
Participants
Source jaycollier.net
Success factors
What makes a successful CoP?
 Clear objectives and purpose – and life timeline
 Maintaining a safe and sustainable envir...
What can you accomplish in one week?
Start a
discussion
Upload a
document
Read a forum
post
Read a
document
Read a wiki
Re...
You need a plan
Facilitate successful e-discution
Facilitation
CARICOM clusters
CCS, CKLNA, CBU, CTU and CARICAD;CCS
(i) ICT Cluster
CaribbeExport, CCCCC, CCS, CDF, CTO, CDB, UWI and CC...
Communities management options
 Moderation (pre / post), maintenance (fire-fighter
and doorman)
 Animation (feed in info...
Facilitators’ (Coordinators,
Moderators) responsibilities
Facilitation and Coordination of a CoP includes:
 Moderation (i...
Cluster Chair / facilitators role
 Convener and coordinator of cluster online activities
 Manages membership and online ...
My tips for CoI / CoP moderation
and facilitation
 Have all participants introduce themselves
 Moderate the pace of disc...
Thank you
Contact me via C@ribNET portal
(add me as a contact)
or email: yacine@yacine.net
C@ribNET Communities  to support CARICOM CLUSTERS
C@ribNET Communities  to support CARICOM CLUSTERS
C@ribNET Communities  to support CARICOM CLUSTERS
C@ribNET Communities  to support CARICOM CLUSTERS
C@ribNET Communities  to support CARICOM CLUSTERS
C@ribNET Communities  to support CARICOM CLUSTERS
C@ribNET Communities  to support CARICOM CLUSTERS
C@ribNET Communities  to support CARICOM CLUSTERS
C@ribNET Communities  to support CARICOM CLUSTERS
C@ribNET Communities  to support CARICOM CLUSTERS
C@ribNET Communities  to support CARICOM CLUSTERS
C@ribNET Communities  to support CARICOM CLUSTERS
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C@ribNET Communities to support CARICOM CLUSTERS

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C@ribNET Communities to support CARICOM CLUSTERS
presented in Barbados October 10th 2013

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Transcript of "C@ribNET Communities to support CARICOM CLUSTERS "

  1. 1. C@ribNET Communities to support CARICOM CLUSTERS Barbados October 10-11th 2013 Presentation by Yacine Khelladi, team leader of ACP CONNECT PROJECT No. 2012/305814 "KNOWLEDGE MANAGEMENT FRAMEWORK AND RELATED SERVICES FOR THE CARIBBEAN KNOWLEDGE AND LEARNING NETWORK" Project financed by European Union under the ACP Connect Program implemented by Astec Global ICT Consortium
  2. 2. Objectives of the workshop  To inform CARICOM Agencies on the benefits of establishing a Community of Practice as the operating principle for functional cooperation and collaboration amongst the regional agencies using C@ribNET  To review the functionalities and tools available on the C@ribNET portal, to discuss and learn how to use them to enable and facilitate functional cooperation among agencies  To identify the processes, roles and responsibilities of each agency in support of the efficient operation of a CARICOM Agency Community of Practice supported by C@ribNET  Develop a road map for bringing the CARICOM Agencies Clusters / Community of Practice into being.
  3. 3. Today’s Menu  What are the CoPs  How virtual CoP they can support clusters strategic objectives (i.e effective intra-CARICOM agencies collaboration)  What tools are available on the C@ribNet portal  What can the clusters we use them for  How clusters should be organised and work  Hands on training  Some Tips and tools for facilitators  Support and follow up
  4. 4. About communities of Practice
  5. 5. Source http://softjoe.com/collaboration-groups-where-it-all-happens/
  6. 6. communities
  7. 7. Nothing new. Just E-enabled
  8. 8. Forums or communities Source www.semantix.co.uk
  9. 9. Source jarche.com
  10. 10. what is a CoP Source www.semantix.co.uk
  11. 11. Wikipedia  People with Shared interest gather  Want to Gain knowledge  Start share Information, experience,  Cooperate, help/influence each other  Build trust and then enables collaboration Source www.wikipedia.org
  12. 12. Source H809 – Online communities – Jones & Preece (A7.6)
  13. 13. COP vs. working group Long – term, no pre-engineered end Fixed ends when project deliverables have been accomplished As long as it adds value to the business and its members Time scale Links made based on needs of the individual Constant for a fixed period Semi - permanentMembership Interpersonal acquaintances Commitment to goal Common application of a skill Connections Extent of relationships Assigned project charter Knowledge domainBoundary Communication flows Accomplish specific task Learning Sharing Creating Knowledge Purpose Informal networksProject TeamsCommunity of Practice Source semantix.co.uk
  14. 14. Knowledge building Source http://convcme.wordpress.com
  15. 15. COP value
  16. 16. Processes facilitated
  17. 17. Cop infrastructure: source E. Wenger Source IBM rational edge
  18. 18. Existing CoPs
  19. 19. COLLABORATION & COMMUNITIES MAP
  20. 20. Examples of Redclara active communities of practice  Microorganisms, Agriculture and Food (MAYA).  Biotechnology.  Tropical Diseases. (In conjunction with IDB Project).  Health  Research and Education.  Education. Repositories. Digital Libraries.
  21. 21. FP7 Communities  Integrated Coastal Management in the Southern Cone (South MCI).  Gamma Radiation Observatory (LAGO). Astronomy  Nanotechnology Society. (RELANS).  Computational Grids (In conjunction with the GISELA Project)
  22. 22. EXISTING Caribbean CoPs (not on C@ribNET)  Fisheries  Sustainable Agriculture  Disaster Mitigation and Recovery  Libraries  HIV/AIDS; Diabetes;  Seismic studies  Poverty Reduction  Maroon Heritage
  23. 23. Research projects communities
  24. 24. Place: fullcircle.com
  25. 25. C@ribNET, CARICOM's clusters new virtual home
  26. 26. C@ribNET Communities: welcome to your Cluster home
  27. 27. C@ribNET is many things People collaborating (organised in communities) -------------------------- Services and Tools (accesioble via portal) ---------------------------------------------- Connectivity research e-infrastructure (advanced high speed/quality network + internet gateway) Need more $$ Complexity Added value impact (Always think layers)
  28. 28. C@ribNet Portal  Accessible both via Internet and C@ribNet e- infrastructure  C@ribNET portal vs Facebook, LinkedIN, Googlegroups or circles, yahoogroups, dgroups.org  Build, hosted and adapted from Redclara LAC portal (robust, interoperable, widely used and tested)  apps and services included, support, worldwide interconnected (GEANT, etc),  Designed for high level research and project collaboration
  29. 29. C@ribNet Portal (2)  Work in progress, 95% ready now .. still translating few things from Spanish and adapting services. (Still few RedClara mentions)  Connect to tools services and apps from several servers  unique authentication system Distributed authentication (upcoming)  Upcoming Look and feel will be more C@ribNET (less CKLN brand) - C@ribNET.org friendly URLs.
  30. 30. Portal Demo  Quick tour of the www.caribnet.org  Play 4 videos  Wiki  Large File transfer  SIVIC  Video Conf VC expresso (Carib Café VC)
  31. 31. C@ribNET portal Services  Community tools  Internal Forums / bulletins / blogs  Multimedia sharing (pics, videos)  Community WIKI (to organise cluster information links, docs etc)  Desktop / Web Videoconference  Video conference event organiser (for full H323 / polycom VC and Web VC)  E-LMS (upcoming TTREN )  Large File Transfer  Video on Demand  Search engine  Etc.
  32. 32. Communities format  Thematic or project oriented  Can be public or private (content and publishing for member only)  Created instantly (without moderation)  As many as you need (but avoid too many)  Membership can be open or by invitation only  Tools /content are particular to each community (wiki, VC room, discussion, events, albums, etc)  Admin / ownership rigths can be shared and delegated
  33. 33. Private communities on C@ribNet
  34. 34. Planning for the Caricom cluster communities
  35. 35. CARICOM clusters CKLNA, CBU, CTU and CARICAD;CCS (Chair) (i) ICT Cluster Caribbean Export, CCCCC, CDF, CTO, CDB, UWI and CCJCCS (Chair) (i) Economic Integration and Development Cluster CLIC, CROSQ, OCCBA, CCS, CCC and CCJ;CARICAD (i) Governance and Regulatory Matters Cluster UWI and CCCCC;CCS (Chair) (i) Energy Security and Sustainability Cluster UWI, CLIC, UG, CARDI, CKLNA, CARICAD, CIMH and CROSQCXC (Chair), (i) Sectoral Cluster of HumResource Development CCCCC, CCS, CASSOS, CARDI, CARPHA, CIMH, CMO, CRFF, UG, CTO, CARICAD, CRFM and UWI;CDEM(Chair) (i) Environment and Disaster Risk Management Cluster CTU, CROSQ, CMO, CASSOS, CDEMA, CAREC, CARPHA, CTO, IMPACS and CaribbeExportCCS (Chair), (i) Transport Cluster CCS, CDEMA, CASSOS, RSS and CAREC;IMPACS (Chair), (i) Security Cluster CRFM, CFNI, CCS, UG, UWI, CIMH, CDEMA, IMPACS and CCCCC;CARDI (Chair) (i) Agriculture and Food and Nutrition Cluster CCS, CARPHA, UWI, CARDI, CMO and CCCCC;CIMH (Chair) (i) Water Cluster
  36. 36. What can a Cluster can do on C@ribNET portal  Organise and share its collective knowledge in a shared library (links, documents, text, references)  Organise knowledge sharing events (include non members, held webinars broadcast conferences )  Articulate working groups and inter-institutional projects coordination or activities (using VC + Forums + Wiki)  Conduct distance Training (using e-LMS, VC and Webinars in VC express)  Share and disseminate bulletins / newsletters etc  Share multimedia material as videos, pictures, large files  Develop proposal, publications, declarations, recommendations in Collective editing mode of documents (using wiki)  Organise a mutual support system (forums, VC) and feed a knowledge base and FAQ (open the wiki)  Etc (be creative)
  37. 37. Cluster working groups and presentations  Cluster Aims / objectives  Expected outcomes  Cluster activities  Cluster roles / responsibilities  How you see that the portal tools can support this  Present and amend
  38. 38. Cluster Chair: facilitators  Convener and coordinator of cluster online activities  Manages membership and online community content  Facilitator of processes and discussion  Wiki maintenance / updates,  Calls for regular meetings, establishing work plan (i.e design a project, documents) project coordination  All this can be delegated but recommended that committed chair allocates few hours of its own staff weekly working times for this
  39. 39. Hands on workshop objectives  Everyone is registered  All cluster communities created  Members joined or invited their cluster  One event created (web based VC call) per cluster  Wiki presentation of the cluster  All joined Caricom CoP training community  All have tips on how to moderate and facilitate Clusters CoP
  40. 40. Hands on training (mentored introduction to C@ribNET portal)
  41. 41. Hands on workshop objectives  Everyone is registered  All participants have joined Caricom CoP training community  Most cluster communities created by chairs  Members joined or invited their cluster  One event created (web based VC call) per cluster  Prepare in the Wiki a presentation of the cluster  Get tips on how to moderate and facilitate Clusters CoP
  42. 42. Registering  www.caribnet.org  Personal but related to Institution (authentication, use mail @ your-domain-name)  We will add roles/functions  Your profile, news feed, contacts, email preferences  Upload a nice picture (makes a big difference)  CKLN (soon C@ribNET is your default group)  Go ahead; Create a community (cluster or of your interest)
  43. 43. Tips if you get an error (while we fix the last bugs)  if you get a Spanish screen or a certificate/login errors: (1) reload (should be back to English), if not solved (2) go back to www.caribnet.org (if you registered long time ago before august 2013 you may also want to delete your cookies)
  44. 44. Join the Caricom CoP training community CKLN portal support team will here  Share videos and training material  Tutorials on how to facilitate working groups and Cops  Provide supports (forums) and have answers kept in a FAQ  Online interaction / mentoring  We will create a new group for chairs/facilitators only
  45. 45. Tips for managing a community
  46. 46. Community lifecycle
  47. 47. Source www.scotland.gov.uk
  48. 48. Source shannonswenson.com
  49. 49. Fever bee cycle Source FeverBee Ning.com webinars
  50. 50. Source www.aadnc-aandc.gc.ca
  51. 51. Participants
  52. 52. Source jaycollier.net
  53. 53. Success factors
  54. 54. What makes a successful CoP?  Clear objectives and purpose – and life timeline  Maintaining a safe and sustainable environment (noise over information ratio)  knowing the needs and capacities of participants  having a clear plan with activities to meet these needs  Keep a committed core group of active participants motivated  As possible have face-to-face and online activities  All this need a good, active facilitation
  55. 55. What can you accomplish in one week? Start a discussion Upload a document Read a forum post Read a document Read a wiki Read a blog Respond to a forum posting Add an event Comment on a blog Contribute to a wiki Write a blog Be a community member Facilitate a community Upload a document Read a forum post Add an event Upload a document Read a forum post Comment on a blog Add an event Upload a document Read a forum post Read a wiki Comment on a blog Add an event Upload a document Read a forum post Read a blog Read a wiki Comment on a blog Add an event Upload a document Read a forum post Read a document Read a blog Read a wiki Comment on a blog Add an event Upload a document Read a forum post Contribute to a wiki Read a document Read a blog Read a wiki Comment on a blog Add an event Upload a document Read a forum post Write a blog Contribute to a wiki Read a document Read a blog Read a wiki Comment on a blog Add an event Upload a document Read a forum post Respond to a forum posting Write a blog Contribute to a wiki Read a document Read a blog Read a wiki Comment on a blog Add an event Upload a document Read a forum post
  56. 56. You need a plan
  57. 57. Facilitate successful e-discution
  58. 58. Facilitation
  59. 59. CARICOM clusters CCS, CKLNA, CBU, CTU and CARICAD;CCS (i) ICT Cluster CaribbeExport, CCCCC, CCS, CDF, CTO, CDB, UWI and CCJCCS (i) Economic Integration and Development Cluster CLIC, CROSQ, OCCBA, CCS, CCC and CCJ;CARICAD (Chair) (i) Governance and Regulatory Matters Cluster UWI and CCCCC;CCS (Chair) (i) Energy Security and Sustainability Cluster UWI, CLIC, UG, CARDI, CKLNA, CARICAD, CIMH and CROSQCXC (Chair), (i) Sectoral Cluster of HumResource Development CCCCC, CCS, CASSOS, CARDI, CARPHA, CIMH, CMO, CRFF, UG, CTO, CARICAD, CRFM and UWI;CDEM(Chair) (i) Environment and Disaster Risk Management Cluster CTU, CROSQ, CMO, CASSOS, CDEMA, CAREC, CARPHA, CTO, IMPACS and CaribbeExportCCS (Chair), (i) Transport Cluster CCS, CDEMA, CASSOS, RSS and CAREC;IMPACS (Chair), (i) Security Cluster CRFM, CFNI, CCS, UG, UWI, CIMH, CDEMA, IMPACS and CCCCC;CARDI (Chair) (i) Agriculture and Food and Nutrition Cluster CCS, CARPHA, UWI, CARDI, CMO and CCCCC;CIMH (Chair) (i) Water Cluster
  60. 60. Communities management options  Moderation (pre / post), maintenance (fire-fighter and doorman)  Animation (feed in information focused thematic items)  Facilitation (to achieve concrete time-bound collective outcomes)
  61. 61. Facilitators’ (Coordinators, Moderators) responsibilities Facilitation and Coordination of a CoP includes:  Moderation (includes user management and data flow)  monitoring activity  encouraging participation (facilitation techniques)  producing an action plan  reporting CoP activity – metrics, evaluations  monitoring success criteria and impact  managing CoP events
  62. 62. Cluster Chair / facilitators role  Convener and coordinator of cluster online activities  Manages membership and online community content  Facilitator of processes and discussion  Wiki maintenance / updates,  Calls for regular meetings, establishing work plan (i.e design a project, documents) project coordination  All this can be delegated but recommended that committed chair allocates few hours of its own staff weekly working times for this.
  63. 63. My tips for CoI / CoP moderation and facilitation  Have all participants introduce themselves  Moderate the pace of discussion, give everyone a chance to speak or contribute  Keep focused on you theme  Make it relevant: disseminate permanently observatory, news, announcements  Short reading summaries, split long documents  Ensure quick wins, but concrete steps – systematize collective achievements  Organize knowledge (library, links, FAQ, easy search)  Agree on decision making mechanism and reply for decision deadlines.
  64. 64. Thank you Contact me via C@ribNET portal (add me as a contact) or email: yacine@yacine.net
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