Patient Habits with Online Portals Infographic
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Patient Habits with Online Portals Infographic

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Mythbusting patient habits with online portals: ...

Mythbusting patient habits with online portals:

Myth 1- Patient access to portals will have no impact on satisfaction.

Myth 2- Security of images will be the primary obstacle in preventing patients from using a portal.

Myth 3- Age will be a hurdle for adoption.

Myth 4- Patients will be more likely to use a portal for their children's images than their own.

Myth 5- Patients currently using online tools are more likely to use a portal than those who don't.

Myth 6- For patients who use the portal, there are some exams considered more important to have access to than others.

Myth 7- Patients with a history of having images retaken are more likely to use a portal.

Read more of the study at http://www.carestream.com/study

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  • 1. Had no retakes and would use portal Had retakes and would also use portal 92%Myth7 Patient Habits with Online Portals its with rtals Patient access to portals will have no impact on satisfactionMyth 1 Security of images will be the primary obstacle in preventing patients from using a portalMyth 2 Myth1 Security will be the primary obstacle in preventing patients from using a portal Age will be a hurdle for adoption Myth 3 Patients will be more likely to use a portal for their children’s images than their ownMyth 4 Patients currently using online tools are more likely to use a portal than those who don’tMyth 5 For patients who use the portal, there are some exams considered more important to have access to than othersMyth 6 Patients with a history of having images retaken are more likely to use a portalMyth 7 For patients who use the portal, there are some exams considered more important to have access to than others Patients currently using online tools to access health information are more likely to use a portal than those who don’t Myth 2 Myth6 I T C O M P E T E N C Y A S A F A C T O R F O R A C C E S S Myth5 A G E A S A F A C T O R O F A C C E S S Myth3 59% of respondents over the age of 71 were very likely to use an image portal Myth4 Age will be a hurdle for adoption 37.6% Online imaging patient portal All exams included in the study received high scores X-ray Ultrasound MRI CT PETMammogram 95.7%95.6% 94.1% 94.3%95% 93.5% Both patients currently using online tools and those who didn’t have access, indicated they would be likely to use a portal of the unlikely cite security concerns  indicated they would use a patient portal to access their children’s data OVER 80% Patients with a history of having images retaken are more likely to use a portal Overall likelihood of using a patient portal: 83%Definitely 17%Unlikely 4 7out of MythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMyth MythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMyth MythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMythMyth Myth 2Myth 2Myth 2Myth 2Myth 2Myth 2Myth 2Myth 2Myth 2Myth 2Myth 2 with 44 Patients will be more likely to use a portal for their children’s images than their own 41.3% Preferred method of image delivery: 8% D O W N L O A D F U L L S T U D Y F O R C O M P L E T E D E T A I L S 79% 76% reported they would return to the imaging facility if needed in the future indicated they would recommend the medical providers' services to others Both hard copy and online imaging patient portal Access to a patient portal would positively impact patients' relationships with their medical providers Patient access to portals will have no impact on satisfaction E X A M F R E Q U E N C Y A S A F A C T O R F O R A C C E S SE X A M F R E Q U E N C Y A S A F A C T O R F O R A C C E S SE X A M F R E Q U E N C Y A S A F A C T O R F O R A C C E S SE X A M F R E Q U E N C Y A S A F A C T O R F O R A C C E S SE X A M F R E Q U E N C Y A S A F A C T O R F O R A C C E S SE X A M F R E Q U E N C Y A S A F A C T O R F O R A C C E S S S E C U R I T Y A S A F A C T O R F O R A C C E S S Source: "Patient Attitudes Regarding Use And Utility Of A New Patient Portal Platform," James Wood and Timothy R. Hertweck, IDR Medical GmbH, June 2013. @ h t t p : / / w w w. c a r e s t r e a m . c o m / s t u d y Myth 2