Karen Pierce and Kristine Chapman CDG2012 - Cross-sectoral staff development with CLIC
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Karen Pierce and Kristine Chapman CDG2012 - Cross-sectoral staff development with CLIC

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'Cross-sectoral staff development with Cardiff Libraries in Co-operation' - Karen Pierce and Kristine Chapman described to the CDG National Conference in Birmingham on 18 July 2012, how 'CLIC'......

'Cross-sectoral staff development with Cardiff Libraries in Co-operation' - Karen Pierce and Kristine Chapman described to the CDG National Conference in Birmingham on 18 July 2012, how 'CLIC' provides shared development opportunities for library staff in Cardiff.

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  • 1. Cross-sectoral staff development with CLIC Karen F. Pierce (Cardiff University) &Kristine Chapman (National Museum Wales) Cardiff: Libraries in Co-operation Caerdydd: Llyfrgelloedd mewn Cydweithrediad
  • 2. CLIC members Cardiff: Libraries in Co-operation Caerdydd: Llyfrgelloedd mewn Cydweithrediad
  • 3. CLIC Libraries• Cardiff University • Royal Welsh College of• Cardiff Metropolitan Music & Drama University • University of Glamorgan• Cardiff Public Libraries • National Assembly of• Cardiff & Vale College Wales• National Museum Wales • Welsh Government Cardiff: Libraries in Co-operation Caerdydd: Llyfrgelloedd mewn Cydweithrediad
  • 4. CLIC members Cardiff: Libraries in Co-operation Caerdydd: Llyfrgelloedd mewn Cydweithrediad
  • 5. CLIC Staff Development GroupKaren Pierce (Chair) Cardiff UniversityHelen Bader (Secretary) Royal Welsh College of Music & DramaSue Evans Welsh GovernmentSally Earney Cardiff UniversityJohn Wright University of GlamorganLaura Wood Cardiff Public LibrariesKristine Chapman National Museum WalesAlison Flye National Assembly for WalesSimon Rhys-Phillips Cardiff & Vale CollegeRebecca Evans Cardiff Metropolitan University Cardiff: Libraries in Co-operation Caerdydd: Llyfrgelloedd mewn Cydweithrediad
  • 6. Beginnings Cardiff: Libraries in Co-operation Caerdydd: Llyfrgelloedd mewn Cydweithrediad
  • 7. Beginnings (2)Project objectives:2. Define a strategy & complementary action plan…to strengthen library collaboration in Cardiff3. Identify practical measures…to share resources & deliver improved library services to the community in Cardiff4. Assess the library requirements of different groups of learners within Cardiff Cardiff: Libraries in Co-operation Caerdydd: Llyfrgelloedd mewn Cydweithrediad
  • 8. Project report• Jones-Evans, Angela (2006) CLIC- Cardiff Libraries in Collaboration: the development of a strategy and an action plan for its future development Cardiff: Libraries in Co-operation Caerdydd: Llyfrgelloedd mewn Cydweithrediad
  • 9. What does CLIC do?• Website: http://www.cliclibraries.co.uk/• Steering Group – Set up Staff Development Group – Pilot reciprocal access scheme – Pilot reciprocal borrowing scheme• Staff Development Group – Run a variety of staff training events Cardiff: Libraries in Co-operation Caerdydd: Llyfrgelloedd mewn Cydweithrediad
  • 10. Events held so far (1)• Customer care• Floor-walking with confidence• Library tours• Social Media / Web 2.0• Marketing your library• Information literacy Cardiff: Libraries in Co-operation Caerdydd: Llyfrgelloedd mewn Cydweithrediad
  • 11. What’s occurring in Barry? Is the customer always King? Learning from Library tours experience in libraries & Knowing your customer: beyond cross-sector perspectives Developing information literacy Library skills for the 21st century skills amongst library users – tools and techniques Specialist services in librariesAll fizz and no bang? DoesWeb 2.0 really matter? Floor-walking with confidence Professional development: Libraries, but not as we know mapping out your pathway them: an illustrated exploration of building trends and predictions Social media in libraries New year – new ideas: sharingInnovative marketing on a low experience in CLIC librariesbudget Cardiff: Libraries in Co-operation Caerdydd: Llyfrgelloedd mewn Cydweithrediad
  • 12. Events held so far (2) • Library tours for Love your Libraries Day • Exhibition Cardiff: Libraries in Co-operation Caerdydd: Llyfrgelloedd mewn Cydweithrediad
  • 13. Why it matters Free * Networking * Inclusivity * Co-operation Cardiff: Libraries in Co-operation Caerdydd: Llyfrgelloedd mewn Cydweithrediad
  • 14. Attendance by sector Cardiff: Libraries in Co-operation Caerdydd: Llyfrgelloedd mewn Cydweithrediad
  • 15. 2010 Cardiff: Libraries in Co-operation Caerdydd: Llyfrgelloedd mewn Cydweithrediad
  • 16. Challenges & Opportunities• Loss of funding – Impacts ability to put on events – Limits resources available to develop website – Effects whether we can meet the needs of all members Cardiff: Libraries in Co-operation Caerdydd: Llyfrgelloedd mewn Cydweithrediad
  • 17. Zero funding for events• CLIC events are put on with the goodwill & co-operation of members who provide free of charge; – Venues – Speakers – Equipment Cardiff: Libraries in Co-operation Caerdydd: Llyfrgelloedd mewn Cydweithrediad
  • 18. ChallengesBut available venues have limitedcapacity, and demand for places is alwayshigh. Without external funding of somesort it is not possible to book venues thatcould accommodate a larger audience. Cardiff: Libraries in Co-operation Caerdydd: Llyfrgelloedd mewn Cydweithrediad
  • 19. The CLIC website Cardiff: Libraries in Co-operation Caerdydd: Llyfrgelloedd mewn Cydweithrediad
  • 20. What CLIC members wanted from the website when it first launched• Get people talking to each other; sharing resources• Information – up to date regular checks; entertainment; communication – ability to talk to others, message board?• Networking and support; information sharing• Current awareness and communication• Networking and virtual staff development• Forum for libraries / librarians within this region• News / views / helpful hints / references / networking …• To promote cross working / training events Cardiff: Libraries in Co-operation Caerdydd: Llyfrgelloedd mewn Cydweithrediad
  • 21. In essence!A place for;• Resources• News• Networking• Information• Training Cardiff: Libraries in Co-operation Caerdydd: Llyfrgelloedd mewn Cydweithrediad
  • 22. Web admin team recommendations• Develop the website primarily as a resource for library staff in Cardiff• But retain some basic information about libraries in Cardiff on the website for the benefit of the general public• Use the website as the hub for building a community of library staff by sharing resources & providing information about events• Remove the need to log in to access the staff area• Create social media accounts to help publicise the site and to get library staff contributing Cardiff: Libraries in Co-operation Caerdydd: Llyfrgelloedd mewn Cydweithrediad
  • 23. Twitter account - @CLICLibraries Cardiff: Libraries in Co-operation Caerdydd: Llyfrgelloedd mewn Cydweithrediad
  • 24. CLIC Facebook account Cardiff: Libraries in Co-operation Caerdydd: Llyfrgelloedd mewn Cydweithrediad
  • 25. Survey aims• to establish what kinds of barriers might prevent members from attending events• to ensure the training & events on offer were what members really wanted/needed• to explore the potential for offering less formal networking opportunities• to gauge what members felt CLIC’s main focus should be Cardiff: Libraries in Co-operation Caerdydd: Llyfrgelloedd mewn Cydweithrediad
  • 26. Survey design Cardiff: Libraries in Co-operation Caerdydd: Llyfrgelloedd mewn Cydweithrediad
  • 27. Survey results – brief summary• Good mix of respondents from the various sectors & differing job roles• Most respondents want to see CLIC provide an equal mix of networking opportunities & training• Predominantly happy with range & quality of events currently provided by CLIC• The greatest interest is in events which allow learning about & visiting CLIC member libraries• Inability to arrange cover/scheduling clashes/prior work commitments appear to be the greatest barriers to attendance rather than lack of interest in training on offer Cardiff: Libraries in Co-operation Caerdydd: Llyfrgelloedd mewn Cydweithrediad
  • 28. What do you value most about CLIC events? Opportunity to network Opportunity to develop professional skills Opportunity to hear about work in other sectors of the profession Other Cardiff: Libraries in Co-operation Caerdydd: Llyfrgelloedd mewn Cydweithrediad
  • 29. What reasons prevent you from attending CLIC events? I have never seen them advertised My line manager does not feel it necessary for me to attend I did not think I w ould be eligible to attend The places fill up before I can put my name dow n The events hold no interest for me The events are not relevant to my job I receive all the training I require in my w orkplace They are scheduled at times w hich are inconvenient to me I am unable to attend due to w ork commitments Insufficient cover in my w orkplace for me to attend Other Cardiff: Libraries in Co-operation Caerdydd: Llyfrgelloedd mewn Cydweithrediad
  • 30. New HorizonsSince 2012 CLIC has been broadening itshorizons in the types of events it provides, how itmarkets itself and how it defines its membership Cardiff: Libraries in Co-operation Caerdydd: Llyfrgelloedd mewn Cydweithrediad
  • 31. National Libraries Day 2012 “Library Tours for Library Staff”• 17 different library sites took part• Opportunity to see behind the scenes of a number of libraries including; – the Library at the National Museum – SCOLAR (Cardiff University Special Collections & Archives) – Cardiff Public Library off- site stacks department Cardiff: Libraries in Co-operation Caerdydd: Llyfrgelloedd mewn Cydweithrediad
  • 32. Do Something Different Day• 23 different sites took part• Job swaps on offer included; – IT support – Graphics services – Careers advisors – Collections management – Dental library – Health library Cardiff: Libraries in Co-operation Caerdydd: Llyfrgelloedd mewn Cydweithrediad
  • 33. CPD23 meet ups • A number of CLIC members took part in 2011 • Karen gave a presentation on her experience at a CLIC event in November 2011 • Many CLIC members expressed regret they had not got involved • In May 2012 CPD23 re-launched • CLIC decided to offer their support to participants • First meet up ‘An introduction to CPD23’ was held in early May • Next meet up is set for the end of July Cardiff: Libraries in Co-operation Caerdydd: Llyfrgelloedd mewn Cydweithrediad
  • 34. Poster Presentation at theCILIP in Wales conference 2012 Cardiff: Libraries in Co-operation Caerdydd: Llyfrgelloedd mewn Cydweithrediad
  • 35. New membersNew campuses in CardiffUniversity of Glamorgan – ATRiuM building opened September 2007Bridgend College – Arts Academy campus will open to students in September 2012MergersUniversity of Glamorgan & Merthyr Tydfil College merged in 2006Coleg Glan Hafren & Barry College merged to become Cardiff & Vale College in 2011University of Glamorgan & University of Wales, Newport to merge in the not too distant future Cardiff: Libraries in Co-operation Caerdydd: Llyfrgelloedd mewn Cydweithrediad
  • 36. The futureThe Steering Group is currently in theprocess of putting together a funding bidto CyMAL to commission a report that willexplore the direction CLIC should takeover the next 5 years Cardiff: Libraries in Co-operation Caerdydd: Llyfrgelloedd mewn Cydweithrediad
  • 37. Contact detailsKaren F. Pierce (@Darklecat)PierceKF@cardiff.ac.ukKristine Chapman (@KrisWJ)kristine.chapman@museumwales.ac.uk Cardiff: Libraries in Co-operation Caerdydd: Llyfrgelloedd mewn Cydweithrediad