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The Pleasure and Pain
  of UX Freestylin’
Donna Spencer &
  Gary Barber
Who Do You Think of?
                                                      Contractor




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Who Do You Think of?
     Student




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Who Do You Think of?
                                                         Faceless
                                                        Freelancer




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
What is a Freelancer?




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
What is a Freelancer?
    “A freelancer or (freelance
    worker) is a self-employed
    person working in a
    profession or trade in which
    full-time employment is also
    common.”

OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
What is a Freelancer?
    “A freelancer or (freelance
    worker) is a self-employed
    person working in a
    profession or trade in which
    full-time employment is also
    common.”

OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
What is a Freelancer?




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
What is a Freelancer?

  “A person who pursues a
  profession without a long-
  term commitment to any one
  employer ”


OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
What is a Freelancer?

  “A person who pursues a
  profession without a long-
  term commitment to any one
  employer ”


OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
What is a Freelancer?




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
What is a Freelancer?

                 “If you're not
                 working for the
                 man, you are
                 freelancing”
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
What’s the Difference?




Contractor
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
What’s the Difference?
                                                      Small Business




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’     Donna Spencer & Gary Barber
What’s the Difference?




                                                        Freelancer
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
What’s the Difference?
                  Relationships




Small Business                                     Freelancer   Contractor
 OZ-IA 2008: The Pleasure and Pain of UX Freestylin’            Donna Spencer & Gary Barber
What’s the Difference?




Small Business                                     Freelancer   Contractor
 OZ-IA 2008: The Pleasure and Pain of UX Freestylin’            Donna Spencer & Gary Barber
What’s the Difference?

                              
Relationships
                              
Flexibility
                              
Independence
                              
Cost structures

Small Business                                     Freelancer   Contractor
 OZ-IA 2008: The Pleasure and Pain of UX Freestylin’            Donna Spencer & Gary Barber
Deeper Relationships




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Deeper Relationships




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Deeper Relationships

        Build a good client relationship.
        Cumulative, ongoing work, means we:

            ✴Understand the context well
            ✴Understand the content well
            ✴Understand the users well


OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Deeper Relationships




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Deeper Relationships




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Deeper Relationships


        The Freelancer goes from faceless to
         friend.

        The Company remains faceless.




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Last Man Standing




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Last Man Standing




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Last Man Standing

              Client reliance on freelancer can be
               critical.

              Has complete picture of enterprise
               direction.




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Last Man Standing




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Last Man Standing

                Internal staff may resent being told
                 what to do by freelancer

                Freelancer can end up just like an
                 employee.




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Flexibility




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’     Donna Spencer & Gary Barber
Flexibility




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’     Donna Spencer & Gary Barber
Flexibility

                Structure is good for some projects.

                Too much flexibility and clients forget
                 why they need you.




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’     Donna Spencer & Gary Barber
Flexibility




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’     Donna Spencer & Gary Barber
Flexibility

                 Can sometimes do what is actually
                  needed for a project.

                 Can work incrementally.

                 No fixed methodology.




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’     Donna Spencer & Gary Barber
Freelance Robot




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Freelance Robot




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Freelance Robot


                   Treated like a resource for hire




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Freelance Robot




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Freelance Robot



             Good work may change the perception.

             You can move on to another gig.




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Mentoring




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Personal Mentoring




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Mentoring




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Mentoring


                        Watching people grow.

                        Having others involved and
                         understanding rationale.




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Mentoring




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Mentoring



            Client can become reliant on you being
             around.




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Independence




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Independence




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Independence


            You provide new eyes & experience.




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Independence




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Independence


            You are the ‘external’ who can be
             blamed.




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Friend or Foe




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Friend or Foe




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Friend or Foe

                       Better margin than other work
                        structures.

                       Interesting work via agencies.




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Friend or Foe




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Friend or Foe


                 Undercutting peers.

                 Clients wonder why you are ‘cheap’.




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Personal Development




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Personal Development




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Personal Development


                                           Avoiding ruts.




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’         Donna Spencer & Gary Barber
Personal Development




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Personal Development


        You choose what you spend development
         time on.

        No BORING compulsory training courses.




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Money Matters




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Money Matters




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Money Matters




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Money Matters

                What you work is what you get.

                Reliant only on yourself.

                Some good tax benefits.




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Money Matters




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Money Matters

                What you work is what you get.

                More extras than you may expect.

                Managing cash flow.




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Admin Curses




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Admin Curses




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Admin Curses




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Admin Curses


            Invoicing.




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Admin Curses

                                                      Writing Proposals.
            Invoicing.




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’          Donna Spencer & Gary Barber
Admin Curses

                                                      Writing Proposals.
            Invoicing.

                                                          Doing Tax.




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’          Donna Spencer & Gary Barber
Admin Curses

                                                      Writing Proposals.
            Invoicing.

             Paying Bills.                                Doing Tax.




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’          Donna Spencer & Gary Barber
Admin Curses

                                                      Writing Proposals.
            Invoicing.

             Paying Bills.                                Doing Tax.

                       Time sheets.




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’          Donna Spencer & Gary Barber
Admin Curses

                                                       Writing Proposals.
            Invoicing.

             Paying Bills.                                 Doing Tax.

                       Time sheets.
                                                      Maintaining your
                                                       web site.



OZ-IA 2008: The Pleasure and Pain of UX Freestylin’           Donna Spencer & Gary Barber
Admin Curses

                                                       Writing Proposals.
            Invoicing.

             Paying Bills.                                 Doing Tax.

                       Time sheets.
                                                      Maintaining your
                                                       web site.
                               BAS.


OZ-IA 2008: The Pleasure and Pain of UX Freestylin’           Donna Spencer & Gary Barber
Admin Curses
300




250




200
                                                                                                                   Writing
                                                                                                                   Website maintenance
                                                                                                                   Learning

150                                                                                                                Community
                                                                                                                   Internal
                                                                                                                   Workshops & conferences
                                                                                                                   Workshop preparation
100                                                                                                                Freelance




 50




  0
      Sep-07   Oct-07   Nov-07   Dec-07   Jan-08   Feb-08   Mar-08   Apr-08   May-08   Jun-08   Jul-08   Aug-08




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’                                                       Donna Spencer & Gary Barber
Marketing




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Marketing




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Marketing




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Marketing
                                                Govt




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’    Donna Spencer & Gary Barber
Marketing
                                                Govt

                   Networking




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’    Donna Spencer & Gary Barber
Marketing
                                                Govt
                                                       Professional
                   Networking                           Organisatons




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’           Donna Spencer & Gary Barber
Marketing
                                                Govt
                                                       Professional
                   Networking                           Organisatons

          Web Site                (der)




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’           Donna Spencer & Gary Barber
Marketing
                                                Govt
                                                       Professional
                   Networking                           Organisatons

          Web Site                (der)                 Head Hunters




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’           Donna Spencer & Gary Barber
Marketing
                                                Govt
                                                       Professional
                   Networking                           Organisatons

          Web Site                (der)                 Head Hunters

                      Peers




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’           Donna Spencer & Gary Barber
Marketing
                                                Govt
                                                           Professional
                   Networking                               Organisatons

          Web Site                (der)                     Head Hunters
                                                       Twitter   (for real)
                      Peers




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’                       Donna Spencer & Gary Barber
Marketing
                                                Govt
                                                           Professional
                   Networking                               Organisatons

          Web Site                (der)                     Head Hunters
                                                       Twitter   (for real)
                      Peers
                                                                 Online Social
                                                                  Networks


OZ-IA 2008: The Pleasure and Pain of UX Freestylin’                       Donna Spencer & Gary Barber
Marketing
                                                Govt
                                                           Professional
                   Networking                               Organisatons

          Web Site                (der)                     Head Hunters
                                                       Twitter   (for real)
                      Peers
                                                                 Online Social
                                                                  Networks
                       Business Segment

OZ-IA 2008: The Pleasure and Pain of UX Freestylin’                       Donna Spencer & Gary Barber
Isolation




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’     Donna Spencer & Gary Barber
Isolation




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’     Donna Spencer & Gary Barber
Isolation




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’     Donna Spencer & Gary Barber
Isolation

                 Lonely




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’     Donna Spencer & Gary Barber
Isolation
                                                      Despondent
                 Lonely




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’          Donna Spencer & Gary Barber
Isolation
                                                      Despondent
                 Lonely


                             Even Depressed




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’          Donna Spencer & Gary Barber
Isolation
                                                      Despondent
                 Lonely

                                                         Self Doubting
                             Even Depressed




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’          Donna Spencer & Gary Barber
Isolation
                                                      Despondent
                 Lonely

                                                         Self Doubting
                             Even Depressed

                                                       Out of touch with
                                                        peers (no contacts)



OZ-IA 2008: The Pleasure and Pain of UX Freestylin’            Donna Spencer & Gary Barber
Isolation
                                                      Despondent
                 Lonely

                                                         Self Doubting
                             Even Depressed

                                                       Out of touch with
                 Out of touch with                      peers (no contacts)
                  industry (skill wise)

OZ-IA 2008: The Pleasure and Pain of UX Freestylin’            Donna Spencer & Gary Barber
Doing the Business




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Doing the Business




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Doing the Business




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Doing the Business


             Insurance




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’   Donna Spencer & Gary Barber
Doing the Business


             Insurance                                Superannuation




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’         Donna Spencer & Gary Barber
Doing the Business


             Insurance                                Superannuation

      Workers Comp
       Insurance




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’         Donna Spencer & Gary Barber
Doing the Business


             Insurance                                    Superannuation

      Workers Comp                                    Equipment
       Insurance




OZ-IA 2008: The Pleasure and Pain of UX Freestylin’               Donna Spencer & Gary Barber
Doing the Business


             Insurance                                    Superannuation

      Workers Comp                                    Equipment
       Insurance

                Client
                 Relationships
                 Management

OZ-IA 2008: The Pleasure and Pain of UX Freestylin’               Donna Spencer & Gary Barber
Doing the Business


             Insurance                                    Superannuation

      Workers Comp                                    Equipment
       Insurance
                                                              Bad Debtors
                Client
                 Relationships
                 Management

OZ-IA 2008: The Pleasure and Pain of UX Freestylin’               Donna Spencer & Gary Barber
Doing the Business


             Insurance                                     Superannuation

      Workers Comp                                     Equipment
       Insurance
                                                                  Bad Debtors
                Client
                 Relationships                        Budgeting
                 Management

OZ-IA 2008: The Pleasure and Pain of UX Freestylin’                 Donna Spencer & Gary Barber
Doing the Business


             Insurance                                     Superannuation

      Workers Comp                                     Equipment
       Insurance
                                                                  Bad Debtors
                Client
                 Relationships                        Budgeting
                 Management                                        Cashflow

OZ-IA 2008: The Pleasure and Pain of UX Freestylin’                 Donna Spencer & Gary Barber
Beer 0’Clock



Thank You

 Donna Spencer                                                         Gary Barber
 donna@maadmob.net                                                     web@radharc.com.au
 maadmob.com.au                                                        radharc.com.au
                                                                       manwithnoblog.com
             Creative Commons Attribution-Noncommercial-Share
             Alike 2.5 Australia License
             Sources: Flickr Users - Smeerch , mackz, нσвσ, , FlySi,
             ToastyKen, Ben Harris-Roxas
             Some pics used under licence © istockphoto.

OZ-IA 2008: The Pleasure and Pain of UX Freestylin’                         Donna Spencer & Gary Barber

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The Pleasure and Pain of UX Freestylin

  • 1. The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 2. Who Do You Think of? Contractor OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 3. Who Do You Think of? Student OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 4. Who Do You Think of? Faceless Freelancer OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 5. What is a Freelancer? OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 6. What is a Freelancer? “A freelancer or (freelance worker) is a self-employed person working in a profession or trade in which full-time employment is also common.” OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 7. What is a Freelancer? “A freelancer or (freelance worker) is a self-employed person working in a profession or trade in which full-time employment is also common.” OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 8. What is a Freelancer? OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 9. What is a Freelancer? “A person who pursues a profession without a long- term commitment to any one employer ” OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 10. What is a Freelancer? “A person who pursues a profession without a long- term commitment to any one employer ” OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 11. What is a Freelancer? OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 12. What is a Freelancer? “If you're not working for the man, you are freelancing” OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 13. What’s the Difference? Contractor OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 14. What’s the Difference? Small Business OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 15. What’s the Difference? Freelancer OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 16. What’s the Difference? Relationships Small Business Freelancer Contractor OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 17. What’s the Difference? Small Business Freelancer Contractor OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 18. What’s the Difference? Relationships Flexibility Independence Cost structures Small Business Freelancer Contractor OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 19. Deeper Relationships OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 20. Deeper Relationships OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 21. Deeper Relationships Build a good client relationship. Cumulative, ongoing work, means we: ✴Understand the context well ✴Understand the content well ✴Understand the users well OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 22. Deeper Relationships OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 23. Deeper Relationships OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 24. Deeper Relationships The Freelancer goes from faceless to friend. The Company remains faceless. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 25. Last Man Standing OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 26. Last Man Standing OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 27. Last Man Standing Client reliance on freelancer can be critical. Has complete picture of enterprise direction. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 28. Last Man Standing OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 29. Last Man Standing Internal staff may resent being told what to do by freelancer Freelancer can end up just like an employee. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 30. Flexibility OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 31. Flexibility OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 32. Flexibility Structure is good for some projects. Too much flexibility and clients forget why they need you. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 33. Flexibility OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 34. Flexibility Can sometimes do what is actually needed for a project. Can work incrementally. No fixed methodology. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 35. Freelance Robot OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 36. Freelance Robot OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 37. Freelance Robot Treated like a resource for hire OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 38. Freelance Robot OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 39. Freelance Robot Good work may change the perception. You can move on to another gig. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 40. Mentoring OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 41. Personal Mentoring OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 42. Mentoring OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 43. Mentoring Watching people grow. Having others involved and understanding rationale. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 44. Mentoring OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 45. Mentoring Client can become reliant on you being around. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 46. Independence OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 47. Independence OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 48. Independence You provide new eyes & experience. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 49. Independence OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 50. Independence You are the ‘external’ who can be blamed. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 51. Friend or Foe OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 52. Friend or Foe OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 53. Friend or Foe Better margin than other work structures. Interesting work via agencies. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 54. Friend or Foe OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 55. Friend or Foe Undercutting peers. Clients wonder why you are ‘cheap’. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 56. Personal Development OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 57. Personal Development OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 58. Personal Development Avoiding ruts. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 59. Personal Development OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 60. Personal Development You choose what you spend development time on. No BORING compulsory training courses. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 61. Money Matters OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 62. Money Matters OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 63. Money Matters OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 64. Money Matters What you work is what you get. Reliant only on yourself. Some good tax benefits. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 65. Money Matters OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 66. Money Matters What you work is what you get. More extras than you may expect. Managing cash flow. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 67. Admin Curses OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 68. Admin Curses OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 69. Admin Curses OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 70. Admin Curses Invoicing. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 71. Admin Curses Writing Proposals. Invoicing. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 72. Admin Curses Writing Proposals. Invoicing. Doing Tax. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 73. Admin Curses Writing Proposals. Invoicing. Paying Bills. Doing Tax. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 74. Admin Curses Writing Proposals. Invoicing. Paying Bills. Doing Tax. Time sheets. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 75. Admin Curses Writing Proposals. Invoicing. Paying Bills. Doing Tax. Time sheets. Maintaining your web site. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 76. Admin Curses Writing Proposals. Invoicing. Paying Bills. Doing Tax. Time sheets. Maintaining your web site. BAS. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 77. Admin Curses 300 250 200 Writing Website maintenance Learning 150 Community Internal Workshops & conferences Workshop preparation 100 Freelance 50 0 Sep-07 Oct-07 Nov-07 Dec-07 Jan-08 Feb-08 Mar-08 Apr-08 May-08 Jun-08 Jul-08 Aug-08 OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 78. Marketing OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 79. Marketing OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 80. Marketing OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 81. Marketing Govt OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 82. Marketing Govt Networking OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 83. Marketing Govt Professional Networking Organisatons OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 84. Marketing Govt Professional Networking Organisatons Web Site (der) OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 85. Marketing Govt Professional Networking Organisatons Web Site (der) Head Hunters OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 86. Marketing Govt Professional Networking Organisatons Web Site (der) Head Hunters Peers OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 87. Marketing Govt Professional Networking Organisatons Web Site (der) Head Hunters Twitter (for real) Peers OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 88. Marketing Govt Professional Networking Organisatons Web Site (der) Head Hunters Twitter (for real) Peers Online Social Networks OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 89. Marketing Govt Professional Networking Organisatons Web Site (der) Head Hunters Twitter (for real) Peers Online Social Networks Business Segment OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 90. Isolation OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 91. Isolation OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 92. Isolation OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 93. Isolation Lonely OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 94. Isolation Despondent Lonely OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 95. Isolation Despondent Lonely Even Depressed OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 96. Isolation Despondent Lonely Self Doubting Even Depressed OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 97. Isolation Despondent Lonely Self Doubting Even Depressed Out of touch with peers (no contacts) OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 98. Isolation Despondent Lonely Self Doubting Even Depressed Out of touch with Out of touch with peers (no contacts) industry (skill wise) OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 99. Doing the Business OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 100. Doing the Business OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 101. Doing the Business OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 102. Doing the Business Insurance OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 103. Doing the Business Insurance Superannuation OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 104. Doing the Business Insurance Superannuation Workers Comp Insurance OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 105. Doing the Business Insurance Superannuation Workers Comp Equipment Insurance OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 106. Doing the Business Insurance Superannuation Workers Comp Equipment Insurance Client Relationships Management OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 107. Doing the Business Insurance Superannuation Workers Comp Equipment Insurance Bad Debtors Client Relationships Management OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 108. Doing the Business Insurance Superannuation Workers Comp Equipment Insurance Bad Debtors Client Relationships Budgeting Management OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 109. Doing the Business Insurance Superannuation Workers Comp Equipment Insurance Bad Debtors Client Relationships Budgeting Management Cashflow OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 110. Beer 0’Clock Thank You Donna Spencer Gary Barber donna@maadmob.net web@radharc.com.au maadmob.com.au radharc.com.au manwithnoblog.com Creative Commons Attribution-Noncommercial-Share Alike 2.5 Australia License Sources: Flickr Users - Smeerch , mackz, нσвσ, , FlySi, ToastyKen, Ben Harris-Roxas Some pics used under licence © istockphoto. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber