The Pleasure and Pain of UX Freestylin

The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Who Do You Think of? Contractor OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Who Do You Think of? Student OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Who Do You Think of? Faceless Freelancer OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

What is a Freelancer? OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

What is a Freelancer? “A freelancer or (freelance worker) is a self-employed person working in a profession or trade in which full-time employment is also common.” OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

What is a Freelancer? “A person who pursues a profession without a long- term commitment to any one employer ” OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

What is a Freelancer? “If you're not working for the man, you are freelancing” OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

What’s the Difference? Contractor OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

What’s the Difference? Small Business OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

What’s the Difference? Freelancer OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

What’s the Difference? Relationships Small Business Freelancer Contractor OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

What’s the Difference? Small Business Freelancer Contractor OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

What’s the Difference? Relationships Flexibility Independence Cost structures Small Business Freelancer Contractor OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Deeper Relationships OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Deeper Relationships Build a good client relationship. Cumulative, ongoing work, means we: ✴Understand the context well ✴Understand the content well ✴Understand the users well OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Deeper Relationships OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Deeper Relationships The Freelancer goes from faceless to friend. The Company remains faceless. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Last Man Standing OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Last Man Standing Client reliance on freelancer can be critical. Has complete picture of enterprise direction. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Last Man Standing OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Last Man Standing Internal staff may resent being told what to do by freelancer Freelancer can end up just like an employee. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Flexibility OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Flexibility Structure is good for some projects. Too much ﬂexibility and clients forget why they need you. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Flexibility OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Flexibility Can sometimes do what is actually needed for a project. Can work incrementally. No ﬁxed methodology. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Freelance Robot OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Freelance Robot Treated like a resource for hire OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Freelance Robot OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Freelance Robot Good work may change the perception. You can move on to another gig. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Mentoring OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Personal Mentoring OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Mentoring Watching people grow. Having others involved and understanding rationale. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Mentoring Client can become reliant on you being around. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Independence OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Independence You provide new eyes & experience. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Independence OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Independence You are the ‘external’ who can be blamed. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Friend or Foe OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Friend or Foe Better margin than other work structures. Interesting work via agencies. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Friend or Foe OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Friend or Foe Undercutting peers. Clients wonder why you are ‘cheap’. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Personal Development OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Personal Development Avoiding ruts. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Personal Development OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Personal Development You choose what you spend development time on. No BORING compulsory training courses. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Money Matters OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Money Matters What you work is what you get. Reliant only on yourself. Some good tax beneﬁts. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Money Matters OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Money Matters What you work is what you get. More extras than you may expect. Managing cash ﬂow. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Admin Curses OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Admin Curses Invoicing. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Admin Curses Writing Proposals. Invoicing. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Admin Curses Writing Proposals. Invoicing. Doing Tax. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Admin Curses Writing Proposals. Invoicing. Paying Bills. Doing Tax. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Admin Curses Writing Proposals. Invoicing. Paying Bills. Doing Tax. Time sheets. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Admin Curses Writing Proposals. Invoicing. Paying Bills. Doing Tax. Time sheets. Maintaining your web site. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Admin Curses Writing Proposals. Invoicing. Paying Bills. Doing Tax. Time sheets. Maintaining your web site. BAS. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Admin Curses 300 250 200 Writing Website maintenance Learning 150 Community Internal Workshops & conferences Workshop preparation 100 Freelance 50 0 Sep-07 Oct-07 Nov-07 Dec-07 Jan-08 Feb-08 Mar-08 Apr-08 May-08 Jun-08 Jul-08 Aug-08 OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Marketing OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Marketing Govt OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Marketing Govt Networking OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Marketing Govt Professional Networking Organisatons OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Marketing Govt Professional Networking Organisatons Web Site (der) OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Marketing Govt Professional Networking Organisatons Web Site (der) Head Hunters OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Marketing Govt Professional Networking Organisatons Web Site (der) Head Hunters Peers OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Marketing Govt Professional Networking Organisatons Web Site (der) Head Hunters Twitter (for real) Peers OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Marketing Govt Professional Networking Organisatons Web Site (der) Head Hunters Twitter (for real) Peers Online Social Networks OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Marketing Govt Professional Networking Organisatons Web Site (der) Head Hunters Twitter (for real) Peers Online Social Networks Business Segment OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Isolation OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Isolation Lonely OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Isolation Despondent Lonely OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Isolation Despondent Lonely Even Depressed OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Isolation Despondent Lonely Self Doubting Even Depressed OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Isolation Despondent Lonely Self Doubting Even Depressed Out of touch with peers (no contacts) OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Isolation Despondent Lonely Self Doubting Even Depressed Out of touch with Out of touch with peers (no contacts) industry (skill wise) OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Doing the Business OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Doing the Business Insurance OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Doing the Business Insurance Superannuation OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Doing the Business Insurance Superannuation Workers Comp Insurance OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Doing the Business Insurance Superannuation Workers Comp Equipment Insurance OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Doing the Business Insurance Superannuation Workers Comp Equipment Insurance Client Relationships Management OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Doing the Business Insurance Superannuation Workers Comp Equipment Insurance Bad Debtors Client Relationships Management OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Doing the Business Insurance Superannuation Workers Comp Equipment Insurance Bad Debtors Client Relationships Budgeting Management OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Doing the Business Insurance Superannuation Workers Comp Equipment Insurance Bad Debtors Client Relationships Budgeting Management Cashﬂow OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

Beer 0’Clock Thank You Donna Spencer Gary Barber donna@maadmob.net web@radharc.com.au maadmob.com.au radharc.com.au manwithnoblog.com Creative Commons Attribution-Noncommercial-Share Alike 2.5 Australia License Sources: Flickr Users - Smeerch , mackz, нσвσ, , FlySi, ToastyKen, Ben Harris-Roxas Some pics used under licence © istockphoto. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

The Pleasure and Pain of UX Freestylin

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