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The Pleasure and Pain of UX Freestylin

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Amusing talk on Freelancing from OZIA 2008

Amusing talk on Freelancing from OZIA 2008


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  • 1. The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 2. Who Do You Think of? Contractor OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 3. Who Do You Think of? Student OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 4. Who Do You Think of? Faceless Freelancer OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 5. What is a Freelancer? OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 6. What is a Freelancer? “A freelancer or (freelance worker) is a self-employed person working in a profession or trade in which full-time employment is also common.” OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 7. What is a Freelancer? “A freelancer or (freelance worker) is a self-employed person working in a profession or trade in which full-time employment is also common.” OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 8. What is a Freelancer? OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 9. What is a Freelancer? “A person who pursues a profession without a long- term commitment to any one employer ” OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 10. What is a Freelancer? “A person who pursues a profession without a long- term commitment to any one employer ” OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 11. What is a Freelancer? OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 12. What is a Freelancer? “If you're not working for the man, you are freelancing” OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 13. What’s the Difference? Contractor OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 14. What’s the Difference? Small Business OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 15. What’s the Difference? Freelancer OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 16. What’s the Difference? Relationships Small Business Freelancer Contractor OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 17. What’s the Difference? Small Business Freelancer Contractor OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 18. What’s the Difference? Relationships Flexibility Independence Cost structures Small Business Freelancer Contractor OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 19. Deeper Relationships OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 20. Deeper Relationships OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 21. Deeper Relationships Build a good client relationship. Cumulative, ongoing work, means we: ✴Understand the context well ✴Understand the content well ✴Understand the users well OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 22. Deeper Relationships OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 23. Deeper Relationships OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 24. Deeper Relationships The Freelancer goes from faceless to friend. The Company remains faceless. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 25. Last Man Standing OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 26. Last Man Standing OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 27. Last Man Standing Client reliance on freelancer can be critical. Has complete picture of enterprise direction. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 28. Last Man Standing OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 29. Last Man Standing Internal staff may resent being told what to do by freelancer Freelancer can end up just like an employee. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 30. Flexibility OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 31. Flexibility OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 32. Flexibility Structure is good for some projects. Too much flexibility and clients forget why they need you. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 33. Flexibility OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 34. Flexibility Can sometimes do what is actually needed for a project. Can work incrementally. No fixed methodology. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 35. Freelance Robot OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 36. Freelance Robot OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 37. Freelance Robot Treated like a resource for hire OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 38. Freelance Robot OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 39. Freelance Robot Good work may change the perception. You can move on to another gig. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 40. Mentoring OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 41. Personal Mentoring OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 42. Mentoring OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 43. Mentoring Watching people grow. Having others involved and understanding rationale. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 44. Mentoring OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 45. Mentoring Client can become reliant on you being around. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 46. Independence OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 47. Independence OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 48. Independence You provide new eyes & experience. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 49. Independence OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 50. Independence You are the ‘external’ who can be blamed. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 51. Friend or Foe OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 52. Friend or Foe OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 53. Friend or Foe Better margin than other work structures. Interesting work via agencies. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 54. Friend or Foe OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 55. Friend or Foe Undercutting peers. Clients wonder why you are ‘cheap’. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 56. Personal Development OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 57. Personal Development OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 58. Personal Development Avoiding ruts. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 59. Personal Development OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 60. Personal Development You choose what you spend development time on. No BORING compulsory training courses. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 61. Money Matters OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 62. Money Matters OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 63. Money Matters OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 64. Money Matters What you work is what you get. Reliant only on yourself. Some good tax benefits. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 65. Money Matters OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 66. Money Matters What you work is what you get. More extras than you may expect. Managing cash flow. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 67. Admin Curses OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 68. Admin Curses OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 69. Admin Curses OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 70. Admin Curses Invoicing. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 71. Admin Curses Writing Proposals. Invoicing. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 72. Admin Curses Writing Proposals. Invoicing. Doing Tax. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 73. Admin Curses Writing Proposals. Invoicing. Paying Bills. Doing Tax. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 74. Admin Curses Writing Proposals. Invoicing. Paying Bills. Doing Tax. Time sheets. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 75. Admin Curses Writing Proposals. Invoicing. Paying Bills. Doing Tax. Time sheets. Maintaining your web site. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 76. Admin Curses Writing Proposals. Invoicing. Paying Bills. Doing Tax. Time sheets. Maintaining your web site. BAS. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 77. Admin Curses 300 250 200 Writing Website maintenance Learning 150 Community Internal Workshops & conferences Workshop preparation 100 Freelance 50 0 Sep-07 Oct-07 Nov-07 Dec-07 Jan-08 Feb-08 Mar-08 Apr-08 May-08 Jun-08 Jul-08 Aug-08 OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 78. Marketing OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 79. Marketing OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 80. Marketing OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 81. Marketing Govt OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 82. Marketing Govt Networking OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 83. Marketing Govt Professional Networking Organisatons OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 84. Marketing Govt Professional Networking Organisatons Web Site (der) OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 85. Marketing Govt Professional Networking Organisatons Web Site (der) Head Hunters OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 86. Marketing Govt Professional Networking Organisatons Web Site (der) Head Hunters Peers OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 87. Marketing Govt Professional Networking Organisatons Web Site (der) Head Hunters Twitter (for real) Peers OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 88. Marketing Govt Professional Networking Organisatons Web Site (der) Head Hunters Twitter (for real) Peers Online Social Networks OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 89. Marketing Govt Professional Networking Organisatons Web Site (der) Head Hunters Twitter (for real) Peers Online Social Networks Business Segment OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 90. Isolation OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 91. Isolation OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 92. Isolation OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 93. Isolation Lonely OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 94. Isolation Despondent Lonely OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 95. Isolation Despondent Lonely Even Depressed OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 96. Isolation Despondent Lonely Self Doubting Even Depressed OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 97. Isolation Despondent Lonely Self Doubting Even Depressed Out of touch with peers (no contacts) OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 98. Isolation Despondent Lonely Self Doubting Even Depressed Out of touch with Out of touch with peers (no contacts) industry (skill wise) OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 99. Doing the Business OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 100. Doing the Business OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 101. Doing the Business OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 102. Doing the Business Insurance OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 103. Doing the Business Insurance Superannuation OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 104. Doing the Business Insurance Superannuation Workers Comp Insurance OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 105. Doing the Business Insurance Superannuation Workers Comp Equipment Insurance OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 106. Doing the Business Insurance Superannuation Workers Comp Equipment Insurance Client Relationships Management OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 107. Doing the Business Insurance Superannuation Workers Comp Equipment Insurance Bad Debtors Client Relationships Management OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 108. Doing the Business Insurance Superannuation Workers Comp Equipment Insurance Bad Debtors Client Relationships Budgeting Management OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 109. Doing the Business Insurance Superannuation Workers Comp Equipment Insurance Bad Debtors Client Relationships Budgeting Management Cashflow OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber
  • 110. Beer 0’Clock Thank You Donna Spencer Gary Barber donna@maadmob.net web@radharc.com.au maadmob.com.au radharc.com.au manwithnoblog.com Creative Commons Attribution-Noncommercial-Share Alike 2.5 Australia License Sources: Flickr Users - Smeerch , mackz, нσвσ, , FlySi, ToastyKen, Ben Harris-Roxas Some pics used under licence © istockphoto. OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber