Social Impact Benchmarking

This information is confidential and was prepared by Conjunct Consulting for trainingpurposes;...
Agenda
1. Scale benchmarks
2. Quality benchmarks

CONFIDENTIAL

2
Number of volunteer engagements
completed
• Taproot Foundation
2002

2003

2004

2005

2006

2007

2008

2009

17

50

96
...
Number of clients
• Taproot Foundation
2002

2003

2004

2005

2006

2007

2008

2009

17

50

96

161

184

278

241

343...
Total hours donated
• Taproot Foundation
2006

2007

2008

2009

Not Available

• New Sector Alliance
2007

2008

2009

20...
Value of pro bono service
• Taproot Foundation (estimated, US$)
2002

2003

695,000

1,925,000

2004

2005

3,880,000

6,6...
Calculating the value of Pro Bono Work
•

•

Pro bono work should be valued at Fair Market Value (FMV) and recorded as non...
Hours donated by professionals
• Taproot Foundation
2006

2007

2008

2009

Not Available

• New Sector Alliance
2007

200...
Total number of volunteers
• Taproot Foundation
2002

2003

2004

2005

2006

2007

2008

2009

8

90

669

701

1489

N/A...
Number of student volunteers
• Taproot Foundation
2006

2007

2008

2009

Not applicable – Taproot only uses professional ...
Number of professional volunteers
• Taproot Foundation
2002

2003

2004

2005

2006

2007

2008

2009

8

90

669

701

14...
Agenda
1. Scale benchmarks
2. Quality benchmarks

CONFIDENTIAL

12
% of clients who would recommend Taproot / New
Sector Alliance / Conjunct to a colleague

• Taproot Foundation
2006

2007
...
% of clients who agreed that Taproot / NSA /
Conjunct had a measurable / significantly positive
impact on their organizati...
% of professional volunteers who said they were
more likely to take an active role in the social
sector as a direct result...
% of clients satisfied with final deliverable
• Taproot Foundation (% satisfied)
2006

2007

2008

2009

95%

92%

92%

96...
Other benchmarks
• 98% of 2007 student participants and 91% of consultant
mentors and coaches believe that New Sector has ...
Sources
•
•
•

•

Michigan Ross School of Business, “The Taproot Foundation” (2008)
New Sector Alliance, “Social Impact Re...
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140203 social impact benchmarking

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• Why Measure Social Impact?
- Social Impact tells the story of the change we bring to people’s lives
- Measuring impact is the sign of a well-run ship
- It helps tell your story to stakeholders
- Impact is a valuable tool for ensuring more is done better, for the benefit of society.

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140203 social impact benchmarking

  1. 1. Social Impact Benchmarking This information is confidential and was prepared by Conjunct Consulting for trainingpurposes; it is not to be relied on by any 3rd Party without our prior written consent. CONFIDENTIAL
  2. 2. Agenda 1. Scale benchmarks 2. Quality benchmarks CONFIDENTIAL 2
  3. 3. Number of volunteer engagements completed • Taproot Foundation 2002 2003 2004 2005 2006 2007 2008 2009 17 50 96 161 184 278 N/A N/A • New Sector Alliance 2006 2007 2008 2009 2010 2011 60 97 99 92 107 132 • Conjunct Consulting 12H1 12H2 13H1 13H2 5 7 12 11 Source: Conjunct Internal Data (2013), New Sector Alliance, “Social Impact Reports” (2013), Taproot Foundation, “Service Grant Scorecards” (2013) CONFIDENTIAL 3
  4. 4. Number of clients • Taproot Foundation 2002 2003 2004 2005 2006 2007 2008 2009 17 50 96 161 184 278 241 343 • New Sector Alliance 2006 2007 2008 2009 2010 2011 2012 44 65 60 66 85 86 94 • Conjunct Consulting 12H1 12H2 13H1 13H2 5 7 12 11 Source: Conjunct Internal Data (2013), Michigan Ross School of Business, “The Taproot Foundation” (2008), New Sector Alliance, “Social Impact Reports” (2013), Taproot Foundation, “Service Grant Scorecards” (2013) CONFIDENTIAL 4
  5. 5. Total hours donated • Taproot Foundation 2006 2007 2008 2009 Not Available • New Sector Alliance 2007 2008 2009 2010 2011 50,756 Not available Not available Not available 175,650 • Conjunct Consulting 12H1 12H2 13H1 13H2 6,620 8,227 11,950 14,851 Source: Conjunct Internal Data (2013), New Sector Alliance, “Social Impact Reports” (2013), Taproot Foundation, “Service Grant Scorecards” (2013) CONFIDENTIAL 5
  6. 6. Value of pro bono service • Taproot Foundation (estimated, US$) 2002 2003 695,000 1,925,000 2004 2005 3,880,000 6,625,000 2006 7,660,000 • New Sector Alliance (US$) 2007 2008 2009 2010 2011 1,970,000 N/A N/A N/A N/A • Conjunct Consulting (S$) 12H1 12H2 13H1 13H2 295,110 343,337 416,767 524,917 Source: Conjunct Internal Data (2013), Michigan Ross School of Business, “The Taproot CONFIDENTIAL Foundation” (2008), New Sector Alliance, “Social Impact Reports” (2013) 6
  7. 7. Calculating the value of Pro Bono Work • • Pro bono work should be valued at Fair Market Value (FMV) and recorded as noncash giving in CECP Survey Question 9. FMV is the hourly or project cost that a paying client would incur for the same service. Companies are encouraged to use the three scenarios below to assist in determining the FMV of services rendered. The dollar values in the scenarios below are based upon current U.S. salary data adjusted to account for geographic differences and typical fee-discounting practices. EMPLOYEE SKILL AREA ENTRY LEVEL MID LEVEL EXECUTIVE 1) Marketing, Advertising, Public Relations $80 $100 $150 2) Accounting, Financial Services $90 $135 $200 3) Architecture, Engineering, Construction 4) Strategic Consulting, Organizational Design, Human Resources, IT Services $75 $100 $145 $100 $150 $225 $85 $120 $180 $200 $250 $320 Rounded Averages for the Above Services 5) Legal, Medical Services Source: Taproot Foundation, “Pro Bono Standards & Valuation” (2013) CONFIDENTIAL 7
  8. 8. Hours donated by professionals • Taproot Foundation 2006 2007 2008 2009 Not Available • New Sector Alliance 2007 2008 2009 2010 2011 2012 2,525 3,000 N/A N/A 2,600 2,868 • Conjunct Consulting 12H1 12H2 13H1 13H2 3,547 3,925 4,076 5,437 Source: Conjunct Internal Data (2013), New Sector Alliance, “Social Impact Reports” (2013), Taproot Foundation, “Service Grant Scorecards” (2013) CONFIDENTIAL 8
  9. 9. Total number of volunteers • Taproot Foundation 2002 2003 2004 2005 2006 2007 2008 2009 8 90 669 701 1489 N/A N/A N/A • New Sector Alliance 2006 2007 2008 2009 2010 2011 218 259 219 200 218 N/A • Conjunct Consulting 12H1 12H2 13H1 13H2 71 90 127 138 Source: Conjunct Internal Data (2013), New Sector Alliance, “Social Impact Reports” (2013), Michigan Ross School of Business, “The Taproot Foundation” (2008) CONFIDENTIAL 9
  10. 10. Number of student volunteers • Taproot Foundation 2006 2007 2008 2009 Not applicable – Taproot only uses professional volunteers • New Sector Alliance 2006 2007 2008 2009 2010 2011 149 170 139 119 123 132 • Conjunct Consulting 12H1 12H2 13H1 13H2 40 50 75 70 Source: Conjunct Internal Data (2013), New Sector Alliance, “Social Impact Reports” (2013), Michigan Ross School of Business, “The Taproot Foundation” (2008) CONFIDENTIAL 10
  11. 11. Number of professional volunteers • Taproot Foundation 2002 2003 2004 2005 2006 2007 2008 2009 8 90 669 701 1489 N/A N/A N/A • New Sector Alliance 2006 2007 2008 2009 2010 2011 69 89 80 81 95 N/A • Conjunct Consulting 12H1 12H2 13H1 13H2 31 40 52 68 Source: Conjunct Internal Data (2013), New Sector Alliance, “Social Impact Reports” (2013), Michigan Ross School of Business, “The Taproot Foundation” (2008) CONFIDENTIAL 11
  12. 12. Agenda 1. Scale benchmarks 2. Quality benchmarks CONFIDENTIAL 12
  13. 13. % of clients who would recommend Taproot / New Sector Alliance / Conjunct to a colleague • Taproot Foundation 2006 2007 2008 2009 97% 93% 94% 98% • New Sector Alliance 2008 2009 2010 2011 100% 95% Not available 95% • Conjunct Consulting 12H1 12H2 13H1 13H2 100% 100% 100% 100% Source: Conjunct Internal Data (2013), New Sector Alliance, “Social Impact Reports” (2013), Taproot Foundation, “Service Grant Scorecards” (2013) CONFIDENTIAL 13
  14. 14. % of clients who agreed that Taproot / NSA / Conjunct had a measurable / significantly positive impact on their organization & beneficiaries • Taproot Foundation 2006 2007 2008 2009 Not available 93% 93% 96% • New Sector Alliance 2008 2009 2010 2011 2012 Not available Not available Not available 99% 97% • Conjunct Consulting 12H1 12H2 13H1 13H2 100% 100% 100% 100% Source: Conjunct Internal Data (2013), New Sector Alliance, “Social Impact Reports” (2013), Taproot Foundation, “Service Grant Scorecards” (2013) CONFIDENTIAL 14
  15. 15. % of professional volunteers who said they were more likely to take an active role in the social sector as a direct result of their experience • Taproot Foundation 2006 2007 2008 2009 Not Available • New Sector Alliance 2008 2009 2010 2011 2012 100% 92% 85% 85% 90% • Conjunct Consulting 12H1 12H2 13H1 13H2 Not Available Source: Conjunct Internal Data (2013), New Sector Alliance, “Social Impact Reports” (2013), Taproot Foundation, “Service Grant Scorecards” (2013) CONFIDENTIAL 15
  16. 16. % of clients satisfied with final deliverable • Taproot Foundation (% satisfied) 2006 2007 2008 2009 95% 92% 92% 96% • New Sector Alliance (median) 2007 2008 2009 2010 2011 Not available • Conjunct Consulting 12H1 12H2 13H1 13H2 100% 100% 100% 100% Source: Conjunct Internal Data (2013), New Sector Alliance, “Social Impact Reports” (2013), Taproot Foundation, “Service Grant Scorecards” (2013) CONFIDENTIAL 16
  17. 17. Other benchmarks • 98% of 2007 student participants and 91% of consultant mentors and coaches believe that New Sector has increased the effectiveness with which they can contribute to the social sector. • 89% of NSA alumni report that the NSA experience has directly contributed to success in their professional career • “On a scale of 1 to 10, how transferable are the new skills and experiences gained through the New Sector program to your future career?” (1 = not transferable, 10 = extremely transferable) 2008 average response: 9.1 • 2009: 96% of Residents and Summer Fellows say that their experience withNew Sector Alliance will increase the effectiveness of their future contributions to the social sector. CONFIDENTIAL 17
  18. 18. Sources • • • • Michigan Ross School of Business, “The Taproot Foundation” (2008) New Sector Alliance, “Social Impact Reports” (2012), Retrieved on 3 Feb 2014 from http://www.newsector.org/content/social-impact-reports Taproot Foundation, “Pro Bono Standards & Valuation” (2013), Retrieved on 3 Feb 2014 from http://www.taprootfoundation.org/do-probono/pro-bono-standardsvaluation Taproot Foundation, “Service Grant Scorecards” (2013), Retrieved on 3 Feb 2014 from http://www.taprootfoundation.org/about-probono/abouttaproot/governance/service-grant-scorecards Source: Taproot Foundation Pro Bono Standards & Valuation (2013) CONFIDENTIAL 18

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