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Mc kinsey model for behavorial change
1.
© Vlerick Business
School MCKINSEY MODEL FOR BEHAVIORAL CHANGE – Leadership actions – Opinion shapers – Interaction style – Story development (includes mission, vision, values, etc.) – Story delivery (across corporate, BU/function, workgroup and individual levels) – Organization structure – Targets and metrics – Management processes – Business processes – Rewards, recognition and consequences – Information systems – Talent upgrading (including hiring, replacing, retaining) – Learning (including on-the-job development and training) Lever categories Lever categories
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