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  • 1. PRS3541 Last Updated 21 October 2009 - THIS COVER LETTER WILL NOT BE INCLUDED IN BP VERSION How to Use This Quick Proposal (QPP) THIS QPP CONTAINS INFORMATION YOU CAN USE AS A STARTING POINT FOR YOUR CLIENT PROPOSAL. BRACKETS are used to identify instructions or text that needs to be customized. Use the FIND function to locate each LEFT BRACKET “{“ for instructions or text that may need to be customized. MAKE A GLOBAL CHANGE OF **CUSTOMER** TO YOUR CLIENT’S NAME. CHANGE THE EXISTING CONTENT TO ALIGN TO THE NEEDS OF YOUR CLIENT/DEAL. SECTION HEADINGS IN BLUE ARE PRESET TO HELP YOU ORGANIZE YOUR DOCUMENT. IF YOU ADD NEW CONTENT FROM OTHER SOURCES, MAKE SURE YOU ASSIGN STYLES TO NEW HEADINGS AND TEXT (to prevent corrupting the styles in the QPP, choose Edit/Paste Special/Unformatted Text when you paste in the new content) TO FORMAT NEW TEXT, assign a style:  Go to Format > Styles and Formatting.  A ‘navigator pane” will appear on the right of your document.  Highlight the text you want to style.  Select a style from the task pane menu on the right of your document. – The main heading styles are: Heading 1, Heading 2, Heading 3, Heading 4 – The main text styles are: Body Text, List Bullet 1, List Bullet 2 Update the Header in the blue bar at top to reflect the project or RFP title.  Go to View > Header and Footer.  To update text in the Header or Footer, select the text to be replaced and replace it. Update page numbers and sections in the Table of Contents (TOC) when proposal is complete:  Select the Table of Contents > right-click > Update Field > Update entire table.  This will update the section headings and page numbers. If you want to change the heading levels appearing in the TOC, choose:  Insert/Reference/Index and Table  Choose Table of Contents. You can change heading level to appear in TOC by changing the Show Levels box on this screen IMPORTANT REMINDER: Delete ALL introductory pages, instructions, unused charts, and sections that are not required for your proposal. Always retain the Executive summary for all proposals you create. When editing, turn on Show All to reveal section breaks to prevent inadvertently deleting them. To install the Show All on/off button:  Choose Tools/Customize/View (under Category)/Show All (under Commands). Review the entire document to be sure you haven’t inadvertently left in extraneous information. Double-check the Table of Contents to make sure that page numbers, section headings and subheadings are accurate, and run spell check.
  • 2. PRS3541 Last Updated 21 October 2009 - THIS COVER LETTER WILL NOT BE INCLUDED IN BP VERSION Street Address 1 Street Address 2 City, State Zip [DATE] Mr. Client Contact Client Name Street City, State/Province Zip/Postal Code Dear Mr. Client: Thank you for the opportunity to present this proposal for the IBM® Storage Area Network (SAN) Volume Controller solution. I am delighted to share with you our recent innovations in data storage technology. This proposal reflects our objective to help **CUSTOMER** achieve its goals by leveraging a SAN Volume Controller Solution. **CUSTOMER**’s objectives for the solution -- flexibility, technology level, ease of management, controlling operating expenses, and consolidating your environment -- are clearly driving you to use information technology to your advantage. By implementing this SAN solution you may realize a financial impact over the next several years. This SAN solution can dramatically impact your business in positive ways. By implementing a SAN Volume Controller to support your business you can realize:  Virtualization  Heterogeneous storage support  Improved administration  Consolidation and centralized management/control resulting in potential cost savings  Establish “any-to-any” connectivity, advanced load balancing systems and storage management infrastructures resulting in improved resource utilization  Improved availability  Increased business flexibility  Increased data sharing with a reduced need to transform data The proposed SAN Volume Controller solution promotes functionality and performance. This solution also provides a competitive total cost of ownership. It also provides what you expect from our products and services: Reliability, Availability and Serviceability (RAS). The phased implementation of this solution is constructed to address **CUSTOMER**’s immediate needs and help minimize any negative impact to normal operations. This proposal demonstrates our long-term commitment to a successful relationship with you in achieving your business objectives. We are ready to help minimize your risk and maximize your capabilities today. Sincerely, Client Rep Title email: telephone:
  • 3. PRS3541 Last Updated 21 October 2009 - THIS COVER LETTER WILL NOT BE INCLUDED IN BP VERSION Client Name IBM System Stor a ge SAN Volume Contr oller Entr y Edition Pr oposal Contact Name Address Telephone Email address Date of proposal Client Logo Need Client's Permission
  • 4. IBM System Storage SAN Volume Controller Entry Edition Proposal Table of Contents Executive Summary......................................................................................................................1 Our Understanding of Your Goals.............................................................................................1 Our Approach to Meeting Your Goals.......................................................................................1 Solution Overview.....................................................................................................................2 Why IBM?..................................................................................................................................2 About **COMPANY** (for :Business Partner: Use)....................................................................3 IBM System Storage SAN Volume Controller Entry Edition.....................................................4 Highlights................................................................................................................................... 4 Building a simpler, more responsive IT infrastructure.........................................................5 Easy to Implement..............................................................................................................5 Simplified Provisioning........................................................................................................6 Improve application availability...........................................................................................6 Replication services............................................................................................................7 Reduce storage used for copies.........................................................................................8 Complement Server Virtualization......................................................................................8 Tiered storage.....................................................................................................................9 Improve energy efficiency...................................................................................................9 Designed to grow with your business.................................................................................9 IBM services...................................................................................................................... 10 IBM System Storage SAN Volume Controller supported environments at a glance........10 Features and Benefits.............................................................................................................10 Specifications..........................................................................................................................11 Go Green with IBM System Storage..........................................................................................15 IBM Storage Optimization and Integration Services – IBM Novus Enterprise Standardization Program............................................................................................................16 IBM Service and Maintenance....................................................................................................17 IBM Global Financing..................................................................................................................18 Configuration and Pricing Summary.........................................................................................19 Configuration Detail....................................................................................................................20 Non-Binding Letter of Intent.......................................................................................................21 © Copyright IBM Corporation 2009, Use or disclosure of data contained on this page is i subject to the restriction in the disclosure statement of this document.
  • 5. IBM System Storage SAN Volume Controller Entry Edition Proposal Executive Summary Our Understanding of Your Goals :Business Partner: Insert your own introductory text here and edit text below if necessary. Be sure to include content on your added value here and/or in a later section. Like most businesses, you have pursued strategies such as consolidation to reduce the number of servers or storage systems required to support your IT services, and virtualization to unchain those services from specific implementations and redeliver them in a more flexible form. However, in order to help support improved business application availability, greater resource utilization, and further reduce energy costs, you also need to virtualize your storage and maintain a single point of control for storage resources. By increasing the utilization of storage and reducing requirements for additional storage in the future, you seek to make sure storage is used to the advantage of your business— quickly, efficiently, in real time, while avoiding administrative cost. You may also need to migrate data from older to newer disk systems without disruption to applications, in order to make it easier and quicker for you to implement more energy efficient storage. In addition, you might need to implement a simplified tiered storage infrastructure and improve performance of lower tier storage to help optimize the mix of storage you deploy and enable greater use of lower tier storage. In today’s business environment, you also need a storage infrastructure that is flexible and responsive, complementing virtualized server environments, helping enable you to act quickly. Our Approach to Meeting Your Goals IBM offers a rich, diverse and integrated array of virtualization solutions, spanning from x86 systems to System z® mainframes to storage virtualization with SAN Volume Controller Entry Edition and beyond. Furthermore, IBM can work effectively with you to develop key business strategies and processes to capitalize on those solutions’ benefits—all while guided by established best practices. With IBM’s help, businesses today can leverage the many engaging opportunities virtualization technologies present in enhancing every aspect of how IT works in the overall organization. © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 1 subject to the restriction in the disclosure statement of this document.
  • 6. IBM System Storage SAN Volume Controller Entry Edition Proposal Solution Overview IBM® System Storage™ SAN Volume Controller (SVC) Entry Edition delivers enterprise-class storage virtualization capability in a more affordable package optimized to better meet the needs of mid-sized businesses. SAN Volume Controller Entry Edition helps simplify management of your storage infrastructure and provides a single easy-to-use point of control even as your storage needs grow. In this way, SVC Entry Edition helps improve productivity of administration staff so you can manage your storage as your business grows. Through pooling of storage and advanced functions such as thin provisioning and snapshots, SVC Entry Edition helps improve storage utilization to improve your return on investment (ROI), and also to help control storage. SVC Entry Edition is an affordable way to increase the flexibility of your IT infrastructure so you can respond more quickly to business demands while knowing you are controlling your storage investments and improving efficiency. SAN Volume Controller Entry Edition can grow with your business and can easily be converted to the enterprise SAN Volume Controller system for outstanding growth potential. Why IBM? IBM is a market leader in the storage industry. Innovative technology, open standards, excellent performance, a broad portfolio of storage proven software, hardware and solutions offerings—all backed by IBM with its record of leadership— are just a few of the reasons why you should consider our storage offerings. IBM System Storage products can help you meet business demands and protect your investments in technology. © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 2 subject to the restriction in the disclosure statement of this document.
  • 7. IBM System Storage SAN Volume Controller Entry Edition Proposal About **COMPANY** (for :Business Partner: Use) Business Partners insert your text here. © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 3 subject to the restriction in the disclosure statement of this document.
  • 8. IBM System Storage SAN Volume Controller Entry Edition Proposal IBM System Storage SAN Volume Controller Entry Edition Essential technology for a simpler IT infrastructure Figure 1. SVC EE is designed to hide complexity in the storage infrastructure from servers and administrators, providing a single storage type to servers and a single management interface to administrators, even in mixed environments. Highlights  Enterprise-class storage virtualization in a more affordable package for mid-sized businesses  Designed to combine storage capacity from multiple disk systems into a reservoir of capacity that can be managed more efficiently  Designed to help increase storage utilization by providing host applications with more flexible access to capacity  Designed to help improve storage administrator productivity by automating provisioning and enabling management of heterogeneous storage systems using a simple common interface  Designed to support improved application availability by practically eliminating storage-related causes of application downtime © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 4 subject to the restriction in the disclosure statement of this document.
  • 9. IBM System Storage SAN Volume Controller Entry Edition Proposal  Designed to enable a tiered storage environment in which the cost of storage can be better matched to the value of data  Designed to support advanced copy services from higher- to lower-cost devices and across storage systems from multiple vendors  Designed to reduce costs and improve flexibility with iSCSI host attachment  Designed to enable greater flexibility in storage acquisitions  Supports a wide range of operating systems Building a simpler, more responsive IT infrastructure Mid-sized businesses today are faced with the challenge to respond more quickly to a rapidly changing business environment while at the same time controlling IT costs, improving application availability, and improving administrator productivity. Many mid-sized businesses have been turning to server virtualization technologies such as VMware Infrastructure to help address these requirements. Server virtualization technologies can help improve server utilization, simplify and speed server provisioning, streamline application migration, and deliver greater flexibility in disaster recovery strategies. Storage virtualization can help deliver similar benefits for your storage. Storage and server virtualization are complementary technologies that help enable you to build a completely virtualized infrastructure. When used together, server and storage virtualization are intended to enable you to derive greater benefit from each technology than if you deployed them alone. IBM® System Storage™ SAN Volume Controller Entry Edition (SVC EE) is a storage virtualization system that is designed to deliver enterprise-class capabilities in a package optimized for mid-sized businesses. SVC EE is based on IBM’s SAN Volume Controller offering but delivered in a more affordable package. As shown in Figure 1, storage virtualization with SVC EE helps hide much of the complexity of storage environments both from servers and also from administrators. Servers and administrators are presented with a single type of storage system with a single management interface and common network-based replication functions, regardless of the type of physical storage being used. Storage virtualization with SVC EE helps you focus on using storage as a resource to support your business needs and not as boxes that must be managed. SVC Entry Edition supports attachment to servers using iSCSI protocols over IP networks, which can help reduce costs and simplify server configuration. iSCSI attachment avoids the cost of fibre channel host bus adapters (HBAs) in servers and reduces the need for fibre channel switch ports. This new capability may be particularly attractive for IBM BladeCenter® server configurations. Easy to Implement SAN Volume Controller Entry Edition software is delivered pre-installed on SVC Storage Engines so it is quickly ready for implementation once the engines are attached to your storage area network (SAN). SVC Storage Engines are based on © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 5 subject to the restriction in the disclosure statement of this document.
  • 10. IBM System Storage SAN Volume Controller Entry Edition Proposal proven IBM System x® server technology and are always deployed in redundant pairs, which are designed to deliver very high availability. SVC Entry Edition is designed to take control of existing storage, retaining all your existing information. This ability helps speed and simplify implementation while helping to minimize the need for additional storage. Once SVC EE is implemented, you can make changes to the configuration quickly and easily as needed. Simplified Provisioning In the past, users often dedicated storage to individual servers as a way of simplifying configurations. Unfortunately, this approach is also very inflexible and can make provisioning more complex and may limit your ability to use functions such as VMotion. SVC Entry Edition virtually consolidates your storage so that all of your managed storage is potentially available to any attached server, which offers great flexibility but also helps to improve storage utilization by reducing “trapped” unused capacity. SAN Volume Controller Entry Edition provides a consistent interface for provisioning storage, even if you have a mix of storage types, which helps improve administrator productivity. The SVC Entry Edition’s Space-Efficient Virtual Disks function provides a thin provisioning capability for all supported storage. Thin provisioning can help improve storage utilization but it also helps simplify provisioning by enabling administrators to define virtual disks sized to meet future requirements while SVC EE dynamically and automatically provisions physical disk space as needed The SVC Virtual Disk Mirroring function may be used to migrate data to new space- efficient virtual disks. This function has been enhanced to remove space that is all zeroes (typically unused or formatted space) when creating a new virtual disk copy, helping reduce physical disk space required. Improve application availability Because it hides the physical characteristics of storage from host systems, SAN Volume Controller Entry Edition is designed to help insulate host applications from physical changes to storage. This ability can help enable applications to continue to run without disruption while you make changes to your storage infrastructure, which can help your business increase its availability to its customers. Moving data is one of the most common causes of planned downtime. SVC EE includes a dynamic data migration function that is designed to move data from one storage system to another while maintaining access to the data. The data migration function might be used, for example, when replacing older storage with newer storage, as part of load balancing work or when moving data in a tiered storage infrastructure. The SAN Volume Controller Virtual Disk Mirroring function is designed to store two copies of a virtual disk on different storage systems. This function helps improve application availability in the event of failure or disruptive maintenance to an array or © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 6 subject to the restriction in the disclosure statement of this document.
  • 11. IBM System Storage SAN Volume Controller Entry Edition Proposal disk system: SVC is designed to automatically use whichever copy remains available. Replication services With many conventional SAN disk arrays, replication operations are limited to in-box or like-box-to-like-box circumstances. Functions from different vendors can operate in different ways, which makes operations in mixed environments more complex and increases the cost of changing storage type. But SAN Volume Controller Entry Edition is designed to enable administrators to apply a single set of advanced network-based replication services that operate in a consistent manner regardless of the type of storage being used. The FlashCopy® function is designed to create an almost “instant” copy of active data that can be used for backup purposes or for parallel processing activities. Up to 256 copies of data may be created. SVC EE supports incremental FlashCopy operations, which copy only the portions of the source or target virtual disk that have been updated since the FlashCopy function was last used, and also “cascaded” operations where the target of one FlashCopy relationship is itself further copied. These abilities could be used to help maintain and update a test environment based on production data. SVC includes a new Multiple-Target Reverse FlashCopy function that is designed to enable FlashCopy targets to become restore points for the source without breaking the FlashCopy relationship and without having to wait for the original copy operation to complete. This new capability will help enable disk backup copies to be used to recover almost instantly from corrupted data, speeding application recovery. The Metro Mirror and Global Mirror functions operate between SVC EE systems at different locations to help create copies of data for use in the event of a catastrophic event at a data center. Metro Mirror is designed to maintain a fully synchronized copy at “metropolitan” distances (up to 300 km) whereas Global Mirror is designed to operate asynchronously and so helps maintain a copy at much greater distances (up to 8000 km). SVC EE is also designed to support VMware vCenter Site Recovery Manager to help speed disaster recovery. SVC now includes a new Multiple Cluster Mirror function that is designed to enable an SVC cluster to have remote copy relationships with more than one other cluster. For example, this function helps support a single consolidated disaster recovery location supporting up to three production locations, which can help reduce overall costs for implementing a business continuance strategy. New IBM Tivoli® Storage FlashCopy Manager is designed to perform near-instant application-aware snapshot backups using SVC FlashCopy but with minimal impact to IBM DB2®, Oracle, SAP, Microsoft SQL Server and Microsoft Exchange. FlashCopy Manager also helps improve backup and recovery times from hours to a few minutes. © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 7 subject to the restriction in the disclosure statement of this document.
  • 12. IBM System Storage SAN Volume Controller Entry Edition Proposal Reduce storage used for copies The SAN Volume Controller Entry Edition Space-Efficient FlashCopy (SEFC) function is designed to dramatically reduce storage requirements when copying data by using additional physical storage only for the differences between source and target and not for the entire target virtual disk capacity. This capability can be used to help reduce storage requirements for test environments that are copied from production data. For example, SAP users often maintain multiple copies of production data for testing. Using the Space-Efficient FlashCopy function to maintain these test environments can help significantly reduce the amount of physical storage required. Complement Server Virtualization As described above, storage virtualization with SAN Volume Controller Entry Edition complements server virtualization with technologies such as VMware vSphere. Server virtualization helps speed provisioning of new server images because provisioning becomes a software operation rather than requiring hardware changes. Similarly, provisioning with SVC EE is achieved with software and with thin provisioning, and is designed to become an almost entirely automated function. Without SVC EE, server provisioning could be slowed by the need to provision storage. Functions such as VMotion support application mobility between physical servers. Similarly, SVC EE is designed to support nondisruptive data migration between storage systems. In addition, SVC EE helps make storage potentially available to all attached servers, greatly increasingly the flexibility for using VMotion. Without SVC EE, use of VMotion could be limited by storage being dedicated to specific servers. Because SVC Entry Edition appears to servers as a single type of storage, virtual server provisioning is also simplified because only a single driver type is needed in server images, which also simplifies administration of those server images. Similarly, SVC Entry Edition eases replacing storage or moving data from one storage type to another because these changes do not require changes to server images. Without SVC EE changes of storage type could require disruptive changes to server images. Server virtualization helps increase flexibility and reduce cost for disaster recovery by enabling the use of different physical configurations at production and recovery sites. Common virtual server configurations are used on these different physical infrastructures. Similarly, SVC Entry Edition supports the use of different physical storage configurations at production and recovery sites yet helps create the same virtual configuration at each site. Without SVC EE, production and recovery site physical storage configurations would need to be similar, potentially increasing costs. The SVC EE Space-Efficient FlashCopy function can be used to help reduce storage requirements when cloning boot drives for multiple virtual servers. When using this function, additional storage is used only for differences among servers instead of needing storage for each boot drive. © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 8 subject to the restriction in the disclosure statement of this document.
  • 13. IBM System Storage SAN Volume Controller Entry Edition Proposal Many customers run mixed environments with a variety of virtualized and non- virtualized servers and expect to do so for years to come. SVC provides an external storage virtualization function that operates in a consistent manner and provides consistent services for all attached servers, regardless of whether or not those servers are virtualized. In contrast, server-based storage virtualization techniques differ from server to server and so make mixed environments more complex rather than less. Tiered storage Deploying tiered storage is an important strategy for controlling storage cost, where different types of storage with different performance and cost characteristics are used to match different business requirements. Until now, however, management and functional differences among different types of storage—even from the same vendor—have made implementing tiered storage operationally complex and have limited deployments. SAN Volume Controller Entry Edition is designed to make it much easier to implement tiered storage because it helps deliver consistent management and function across all tiers of storage, and helps support movement of data between tiers without disrupting applications. Because SVC EE also has cache, it can help improve the performance of lower tier storage, enabling it to be used more widely in a data center further reducing costs. Improve energy efficiency Many data centers today are focusing on reducing their energy usage to reduce costs and out of concern for the environment. SAN Volume Controller Entry Edition can be a key tool to help you improve the energy efficiency of your data center. It does so in three significant ways: 1. SVC EE is designed to migrate data from older to newer disk systems without disruption to applications, which helps make it easier and quicker for you to implement more energy efficient storage. 2. SVC EE is designed to simplify implementation of a tiered storage infrastructure and improve performance of lower tier storage, which helps optimize the mix of storage you deploy and may enable greater use of lower tier storage. 3. SVC EE can help increase the utilization of storage and reduce requirements for additional storage in the future, which can help reduce the total amount of storage required and so helps reduce energy use. The Space-Efficient Virtual Disks and Space-Efficient FlashCopy functions are designed to extend this benefit even further. Designed to grow with your business SAN Volume Controller Entry Edition delivers the full efficiency, flexibility and simplicity benefits of SVC with price options to better suit mid-sized businesses. SVC Entry Edition supports storage configurations containing up to 60 disk drives and is designed to grow smoothly with your business; SVC Entry Edition configurations may easily be converted to the full SAN Volume Controller offering for even greater growth potential if required. © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 9 subject to the restriction in the disclosure statement of this document.
  • 14. IBM System Storage SAN Volume Controller Entry Edition Proposal IBM services IBM offers services to help speed implementation and improve return on investment (ROI). IBM storage specialists are available to conduct storage solution and infrastructure reviews to prepare and speed installation. And IBM Global Services can examine your infrastructure to help determine sizing and performance needs. In addition, you can choose from a range of service and subscription offerings designed to help keep your infrastructure up-to-date and running smoothly. IBM System Storage SAN Volume Controller supported environments at a glance The table below provides a summary of SVC supported environments. For the most current, and more detailed, information, please visit http://ibm.com/systems/storage/software/virtualization/svc/ and click on “Interoperability.” Features and Benefits Feature Benefits Single point-of-control for storage resources  Designed to increase management efficiency  Designed to help support business application availability Pools the storage capacity of multiple storage  Helps you manage storage as a resource systems on a SAN to meet business requirements and not just as a set of boxes  Helps administrators better deploy storage as required beyond traditional “SAN islands”  Can help increase utilization of storage assets  Insulate applications from physical changes to the storage infrastructure Clustered pairs of “storage engines” based  Highly reliable hardware foundation for on IBM System x® technology the SVC appliance  Designed to avoid single points of hardware failure Scalable to support 1024 host servers  Provides room for growth as demanded by business conditions Easy-to-use graphical management interface  Single interface for storage configuration, management and service tasks regardless of storage vendor  Helps administrators use their existing storage assets more efficiently. Dynamic data migration  Migrate data among devices without taking applications using that data offline  Manage and scale storage capacity without disrupting applications Manage tiered storage  Helps balance performance needs against infrastructure costs in a tiered © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 10 subject to the restriction in the disclosure statement of this document.
  • 15. IBM System Storage SAN Volume Controller Entry Edition Proposal Feature Benefits storage environment Advanced network-based copy services  Copy data across multiple storage systems with FlashCopy®  Get faster recovery from disk backups with Reverse FlashCopy that is designed to enable almost instant recovery from disk backup copies.  Copy data across metropolitan and global distances as needed to create high- availability storage solutions  Help reduce cost for business continuity with new Multiple Cluster Mirror function that helps enable a single consolidated disaster recovery center supporting up to three production data centers Space-Efficient Virtual Disks and Space-  Dramatically reduce physical storage Efficient FlashCopy requirements through “thin provisioning” and “snapshot” technologies  Improve storage administrator productivity through automated on- demand storage provisioning iSCSI Support for server attachment  iSCSI attachment avoids the cost of fibre channel host bus adapters (HBAs) in servers and reduces the need for fibre channel switches. This new capability may be particularly attractive for IBM BladeCenter server configurations. IBM Tivoli® Storage FlashCopy Manager  Performs near-instant application-aware application-aware snapshots snapshot backups, with minimal performance impact for DB2, Oracle, SAP, Microsoft SQL Server and Microsoft Exchange  Provides advanced, granular restoration of Microsoft Exchange data  Supports clustered application environments (MSCS or VCS on Windows and HACMP® on AIX®) as well as Microsoft Exchange 2007 continuous replication configurations (LCR, CCR and SCR) Specifications Storage systems support Specific models of the following storage systems:  IBM TotalStorage® Enterprise Storage Server®, IBM System Storage DS3000, DS4000®, DS5000, DS6000™, DS8000®, N series  IBM XIV® Storage System  EMC Symmetrix DMX and 8000-series models © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 11 subject to the restriction in the disclosure statement of this document.
  • 16. IBM System Storage SAN Volume Controller Entry Edition Proposal  EMC CLARiiON CX-series models and FC4700  Hitachi Data Systems Thunder, Lightning, TagmaStore, AMS, WMS, Universal Storage Platform  Sun StorEdge™ systems, Sun StorageTek™ systems, FlexLine™ 200  Hewlett Packard MA8000, EMA12000, EMA16000, EVA family, MSA family, XP family  NetApp FAS  Bull StoreWay  Fujitsu Eternus  NEC iStorage  Pillar Axiom  Texas Memory Systems RamSan-500  Xiotech Emprise 5000 Host multipathing software  IBM System Storage Multipath Subsystem Device Driver (SDD)  Symantec/Veritas Volume Manager 3.5 MP3, 4.0, 4.1, 4.3, 5.0  PVLinks for HP-UX  MPIO for Windows® and IBM AIX®  MPxIO for Solaris™  Native NetWare multipathing driver  Native VMware multipathing driver for VMware ESX 2.5 and later  Native multipathing drivers for OpenVMS, Tru64, SGI Irix  RDAC multipathing software for certain DS4000 environments Operating system support  IBM AIX V4.3.3  IBM AIX 5L™ V5.1, V5.2, V5.3  IBM AIX V6.1  IBM z/VSE™ V4.2  IBM i operating system 6.1 (i5/OS® V6R1) via IBM PowerVM™ Virtual I/O Server (VIOS) 1.5.2 and 2.1  IBM PowerVM Virtual I/O Server 1.2, 1.3, 1.4, 1.5, 2.1 with Linux® and AIX clients  Microsoft® Windows 2000, 2003 and 2008  Microsoft Hyper-V  Novell NetWare V6.5  Sun Solaris 8, 9, 10  VMware ESX 2.1, 2.5.2, 2.5.3, 3.0.2, 3.5, 3i  VMware vSphere 4  HP-UX 11.0, 11i V1, V2, V3 © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 12 subject to the restriction in the disclosure statement of this document.
  • 17. IBM System Storage SAN Volume Controller Entry Edition Proposal  Red Hat Enterprise Linux, Advanced Server 2.1, 3.0, 4.0, 5.0  SUSE Linux Enterprise Server 8, 9, 10, 11  Citrix Xen Server  HP Tru64 5.1A, 5.1B  HP OpenVMS 7.3-2, 8.2, 8.3  SGI Irix 6.5.28, Altix SLES 9  Mac OS X Server 10.5  IBM N series Gateways  NetApp V-Series  ONStor Clustered NAS Gateway For information on HBAs and clustering support with these operating systems, visit http://ibm.com/systems/storage/software/ virtualization/svc/ and click on “Interoperability.” Support for SAN switches—selected models  Brocade from the following suppliers  McDATA  Cisco  CNT Service  Customer engineer (CE) installation  Hardware warranty, one year parts and labor  One year of software maintenance included  Software upgrades and fix packs available through Web download, may be installed nondisruptively IBM Global Services storage services  Consult and design – Backup and continuity planning – Performance utilization and capacity planning  Integrate and deploy – Installation, cabling and site preparation – Migration and consolidation – Education and training  Operate and manage – System support and maintenance For the complete and latest support information, visit: http://ibm.com/storage/support/2145 For more information To learn more about the IBM System Storage SAN Volume Controller Entry Edition, please contact your IBM marketing representative or IBM Business Partner, or visit: http://ibm.com/systems/storage/software/virtualization/svc/ee/ © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 13 subject to the restriction in the disclosure statement of this document.
  • 18. IBM System Storage SAN Volume Controller Entry Edition Proposal Additionally, IBM Global Financing can tailor financing solutions to your specific IT needs. For more information on great rates, flexible payment plans and loans, and asset buyback and disposal, visit: http://ibm.com/financing © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 14 subject to the restriction in the disclosure statement of this document.
  • 19. IBM System Storage SAN Volume Controller Entry Edition Proposal Go Green with IBM System Storage Paste the content from the Go Green with IBM System Storage QPP Insert here. IBMers: See http://w3.ibm.com/support/techdocs/atsmastr.nsf/WebIndex/PRS2856 for the Go Green with IBM System Storage QPP Insert IBM Business Partners: See http://partners.boulder.ibm.com/src/atsmastr.nsf/WebIndex/PRS2857 for the Go Green with IBM System Storage QPP Insert. © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 15 subject to the restriction in the disclosure statement of this document.
  • 20. IBM System Storage SAN Volume Controller Entry Edition Proposal IBM Storage Optimization and Integration Services – IBM Novus Enterprise Standardization Program Paste the content from the IBM Storage Optimization and Integration Services – IBM Novus Enterprise Standardization Program QP Insert here. IBMers see http://w3.ibm.com/support/techdocs/atsmastr.nsf/WebIndex/PRS3812 for the IBM Storage Optimization and Integration Services – IBM Novus Enterprise Standardization Program QP Insert. IBM Business Partners see http://partners.boulder.ibm.com/src/atsmastr.nsf/WebIndex/PRS3813 for the IBM Storage Optimization and Integration Services – IBM Novus Enterprise Standardization Program QP Insert. © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 16 subject to the restriction in the disclosure statement of this document.
  • 21. IBM System Storage SAN Volume Controller Entry Edition Proposal IBM Service and Maintenance Paste the content from the GTS Offerings Storage QPP Insert here. IBMers: See http://w3.ibm.com/support/techdocs/atsmastr.nsf/WebIndex/PRS1688 for the GTS Offerings Storage QPP Insert IBM Business Partners: See http://partners.boulder.ibm.com/src/atsmastr.nsf/WebIndex/PRS1689 for the GTS Offerings Storage QPP Insert. © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 17 subject to the restriction in the disclosure statement of this document.
  • 22. IBM System Storage SAN Volume Controller Entry Edition Proposal IBM Global Financing Paste the content from the IBM Global Financing QPP Insert here. IBMers see http://w3.ibm.com/support/techdocs/atsmastr.nsf/WebIndex/PRS1479 for the IBM Global Financing QPP Insert. IBM Business Partners see http://partners.boulder.ibm.com/src/atsmastr.nsf/WebIndex/PRS1478 for the IBM Global Financing QPP Insert. © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 18 subject to the restriction in the disclosure statement of this document.
  • 23. IBM System Storage SAN Volume Controller Entry Edition Proposal Configuration and Pricing Summary Customize this table to summarize your detailed pricing information. Component Description List Price TOTAL Please see Configuration Detail for more information. © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 19 subject to the restriction in the disclosure statement of this document.
  • 24. IBM System Storage SAN Volume Controller Entry Edition Proposal Configuration Detail Place configurations here. © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 20 subject to the restriction in the disclosure statement of this document.
  • 25. IBM System Storage SAN Volume Controller Entry Edition Proposal Non-Binding Letter of Intent Date Mr./Ms./Mrs. Customer Name Customer Exec Title Customer Name Mailing Address Line 1 Mailing Address Line 2 Dear Mr./Ms./Mrs. Customer Name: **COMPANY** is pleased to offer Customer Name the attached Offering Proposal Name solution. 1. **COMPANY** is offering this Offering Proposal Name , which includes the equipment and configuration as specified in Attachment “__”, at a total solution price of $______________. 2. **COMPANY** will ship your Offering Proposal Name, as follows: Ship to address: Customer Name Mailing Address Line 1 Mailing Address Line 2 3. Your requested arrival date: ____________________. **COMPANY** will place this order subject to the terms and conditions of the **COMPANY** Customer Agreement. (If known or applicable; include for a customer who issues a Purchase Order, Purchase Order Driven, to encumber or allocate funding): **COMPANY** will place this order subject to you issuing **COMPANY** a Purchase Order. Yours truly, **COMPANY** Client Executive Name Please order and ship the following offer, as stated above. _________________________________________ Customer Executive Name Date © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 21 subject to the restriction in the disclosure statement of this document.
  • 26. IBM System Storage SAN Volume Controller Entry Edition Proposal Disclosure Statement THESE DISCLAIMERS WILL NOT BE INCLUDED IN BP QP VERSION. © Copyright IBM Corporation 2009 IBM Systems and Technology Group Route 100 Somers, New York 10589 Printed in the United States October 2009 All Rights Reserved The information in this proposal shall not be disclosed outside the **CUSTOMER** organization and shall not be duplicated, used or disclosed in whole or in part for any purpose other than to evaluate the proposal, provided that if a contract is awarded to IBM as a result of or in connection with the submission of this proposal, **CUSTOMER** shall have the right to duplicate, use or disclose the information to the extent provided in the contract. This restriction does not limit the right of **CUSTOMER** to use information contained in the proposal if it is obtained from another source without restriction. This proposal is not an offer or contract. Neither IBM nor you have any obligations or liability to the other unless our authorized representatives enter into definitive written agreement. Terms included in this proposal are not binding unless they are included in such a written agreement. This proposal is valid for 30 days unless otherwise noted. Prices and charges in this proposal are subject to change without notice and do not include applicable sales taxes. The prices quoted here reflect IBM's current prices as of the date of quote, for the applicable model/ configuration. IBM products are subject to withdrawal from marketing and or service upon notice, and changes to product configurations, or follow-on products, may result in price changes. This document and all information herein is provided AS IS, without warranty, and nothing herein, in whole or in part, shall be deemed to constitute a warranty. IBM Machines are subject to the Statements of Limited Warranty accompanying the applicable Machine. IBM Program Products are provided subject to their applicable license terms. This document could include technical inaccuracies or typographical errors. IBM may not offer the products, services or features discussed in this document in other countries, and the product information may be subject to change without notice. Consult your local IBM business contact for information on the product or services available in your area. Any statements regarding IBM’s future direction and intent are subject to change or withdrawal without notice, and represent goals and objectives only. The information contained in this document is current as of the initial date of publication only and is subject to change without notice. All performance information was determined in a controlled environment. Actual results may vary. Performance information is provided “AS IS” and no warranties or guarantees are expressed or implied by IBM. Information concerning non-IBM products was obtained from the suppliers of their products, their published announcements or other publicly available sources. Questions on the capabilities of the non-IBM products should be addressed with the suppliers. IBM does not warrant that the information offered herein will meet your requirements or those of your distributors or customers. IBM provides this information “AS IS” without warranty. IBM disclaims all warranties, express or implied, including the implied warranties of noninfringement, merchantability and fitness for a particular purpose or noninfringement. IBM products are warranted according to the terms and conditions of the agreements under which they are provided. Trademarks IBM, the IBM logo, ibm.com, AIX, AIX 5L, BladeCenter, DB2, DS4000, DS6000, DS8000, Enterprise Storage Server, FlashCopy, HACMP, i5/OS, PowerVM, System Storage, System x, © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 22 subject to the restriction in the disclosure statement of this document.
  • 27. IBM System Storage SAN Volume Controller Entry Edition Proposal System z, Tivoli, XIV, and z/VSE are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries or both. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at http://ibm.com/legal/copytrade.shtml Microsoft, Windows and Hyper-V are trademarks of Microsoft Corporation in the United States, other countries or both. Linux is a trademark of Linus Torvalds in the United States, other countries or both. Sun, the Sun logo, Flexline, Solaris, Sun StorEdge and StorageTek all trademarks and logos that contain Sun, Solaris, or Java, and certain other trademarks and logos appearing on this Web site, are trademarks or registered trademarks of Sun Microsystems, Inc. or its subsidiaries in the United States and other countries. UNIX is a registered trademark of The Open Group in the United States and other countries. Other company, product and service names may be trademarks or service marks of other companies. © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 23 subject to the restriction in the disclosure statement of this document.

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