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  • 1. PRS3315 Last Updated 20 October 2009 v2 – THIS COVER LETTER WILL NOT BE INCLUDED IN BP VERSION How to Use This Quick Proposal (QPP) THIS QPP CONTAINS INFORMATION YOU CAN USE [BLACK TYPE] AS A STARTING POINT FOR YOUR CLIENT PROPOSAL. MAKE A GLOBAL CHANGE OF **CUSTOMER** TO YOUR CLIENT’S NAME. CHANGE THE EXISTING CONTENT TO ALIGN TO THE NEEDS OF YOUR CLIENT/DEAL. SECTION HEADINGS IN BLUE ARE PRESET TO HELP YOU ORGANIZE YOUR DOCUMENT. IF YOU ADD NEW CONTENT FROM OTHER SOURCES, MAKE SURE YOU ASSIGN STYLES TO NEW HEADINGS AND TEXT (to prevent corrupting the styles in the QPP, choose Edit/Paste Special/Unformatted Text when you paste in the new content) TO FORMAT NEW TEXT, assign a style:  Go to Format > Styles and Formatting.  A ‘navigator pane” will appear on the right of your document.  Highlight the text you want to style.  Select a style from the task pane menu on the right of your document. – The main heading styles are: Heading 1, Heading 2, Heading 3, Heading 4 – The main text styles are: Body Text, List Bullet 1, List Bullet 2 Update the Header in the blue bar at top to reflect the project or RFP title.  Go to View > Header and Footer.  To update text in the Header or Footer, select the text to be replaced and replace it. Update page numbers and sections in the Table of Contents (TOC) when proposal is complete:  Select the Table of Contents > right-click > Update Field > Update entire table.  This will update the section headings and page numbers. If you want to change the heading levels appearing in the TOC, choose:  Insert/Reference/Index and Table  Choose Table of Contents. You can change heading level to appear in TOC by changing the Show Levels box on this screen IMPORTANT REMINDER: Delete ALL introductory pages, instructions, unused charts, and sections that are not required for your proposal. Always retain the Executive summary for all proposals you create. When editing, turn on Show All to reveal section breaks to prevent inadvertently deleting them. To install the Show All on/off button:  Choose Tools/Customize/View (under Category)/Show All (under Commands). Review the entire document to be sure you haven’t inadvertently left in extraneous information. Double-check the Table of Contents to make sure that page numbers, section headings and subheadings are accurate, and run spell check. For additional content: For a list of currently supported servers, operating systems, host bus adapters, clustering applications and SAN switches and directors, refer to the DS5000 Interoperability Matrix available at: http://www-03.ibm.com/systems/storage/disk/ds5000/interop-matrix.html For availability dates, configuration options, and attachment capabilities, refer to: U.S. Hardware Announcement Letter 108-546.
  • 2. PRS3315 Last Updated 20 October 2009 v2 – THIS COVER LETTER WILL NOT BE INCLUDED IN BP VERSION Street Address 1 Street Address 2 City, State Zip [DATE] Mr./Ms./Mrs. Client Contact Client Name Street City, State/Province Zip/Postal Code Dear Mr./Ms./Mrs. Client: Thank you for the opportunity to present the IBM® System Storage™ solution. I am pleased to share IBM’s innovations in data storage technology with you. This proposal reflects IBM’s objective to help **CUSTOMER** achieve your goals by leveraging this IBM System Storage solution. Your objectives for the solution—flexibility, ease of management, controlling operating expenses, and consolidating your environment are clearly driving **CUSTOMER** to use information technology to its advantage. By implementing the IBM DS5000™ solution, you can impact your business in positive ways. Our skilled resources can help install your new system and train your staff. This recommendation provides:  Improved performance to enable faster access to data  Simplified storage purchase decisions by offering investment protection  Reduced management costs by deploying common management software  Adaptability to your existing environment by supporting mixed UNIX® and Intel® platforms  Integration with storage area network (SAN) by using industry-standard components The DS5000 solution designed for you provides increased functionality and performance and a competitive total cost of ownership. It provides what you expect from IBM: availability, reliability, and serviceability. The phased implementation of this solution is constructed to address **CUSTOMER**’s immediate needs and help minimize negative impact to your normal operations. This proposal demonstrates IBM’s long-term commitment to a successful relationship with you in achieving your business objectives. We are ready to help minimize your risk and maximize your capabilities today. Sincerely, Client Rep Title email: telephone:
  • 3. PRS3315 Last Updated 20 October 2009 v2 – THIS COVER LETTER WILL NOT BE INCLUDED IN BP VERSION Client Name IBM System Stor age DS5000 Series Pr oposal Contact Name Address Telephone Email address Date of proposal Client Logo Need Client's Permission
  • 4. IBM System Storage DS5000 Series Proposal Table of Contents Executive Summary......................................................................................................................1 Our Understanding of Your Goals.............................................................................................1 Our Approach to Meeting Your Goals.......................................................................................1 Solution overview......................................................................................................................2 Why IBM?..................................................................................................................................2 Executive Summary - IBM System Storage DS5020 Express...................................................4 Our Understanding of Your Goals.............................................................................................4 Our Approach to Meeting Your Goals.......................................................................................4 Solution Overview.....................................................................................................................5 Why IBM?..................................................................................................................................5 About **Company** (For :Business Partner: Use).....................................................................7 IBM System Storage DS5000 series............................................................................................8 Highlights................................................................................................................................... 8 EXP5000 drive enclosure...................................................................................................9 EXP5060 drive enclosure.................................................................................................10 Designed to seamlessly adapt to change.........................................................................10 Relentless performance....................................................................................................10 Trusted storage to protect and deliver your data..............................................................10 Address a wide range of storage needs...........................................................................10 Maximize utilization and minimize TCO............................................................................11 Efficiencies to cut purchase and operational IT costs......................................................11 Newest member of the proven IBM storage family...........................................................11 IBM funds IT......................................................................................................................11 Features and Benefits.............................................................................................................12 IBM System Storage DS5020 Express......................................................................................16 Highlights................................................................................................................................. 16 Manage data more effectively with IBM System Storage DS5020 Express.....................16 Achieve a lower total cost of ownership............................................................................17 Establish high data availability..........................................................................................17 Increase performance.......................................................................................................18 Serve a wide range of storage consolidation and clustering applications........................18 EXP520 drive enclosure (1814-52A)................................................................................19 Intermix capabilities..........................................................................................................19 Scalability throughout the DS5020...................................................................................19 Centralize administration through DS Storage Manager Software...................................19 Enhance storage management capabilities......................................................................20 Additional tools to help manage storage...........................................................................20 Service, support, and financing.........................................................................................20 Features and Benefits.............................................................................................................21 DS5000 Maintenance & Services Offerings .............................................................................24 Disk System-Remote Support Manager.................................................................................24 IBM Maintenance Offerings, IBM Support Line for SAN, Business Continuity and Recovery Services, IBM Storage Implementation ServicePacs..............................................................24 Go Green with IBM System Storage..........................................................................................25 © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is i subject to the restriction in the disclosure statement of this document.
  • 5. IBM System Storage DS5000 Series Proposal IBM Global Financing..................................................................................................................26 Configuration and Pricing Summary.........................................................................................27 Configuration Detail....................................................................................................................28 Non-Binding Letter of Intent.......................................................................................................29 © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is ii subject to the restriction in the disclosure statement of this document.
  • 6. IBM System Storage DS5000 Series Proposal Executive Summary :Business Partner: Insert your own introductory text here and edit text below if necessary. Be sure to include content on your added value here and/or in a later section. As new products are announced, individual Executive Summaries are being written. Please use this general Executive Summary for existing products. Our Understanding of Your Goals In today’s rapidly evolving business environment, making effective use of information is an increasingly challenging task. The pace of change is so fast and volume of information so great that IT systems can become choke points rather than enablers of efficient exchange. One of your key goals is to address this issue before it happens. This is aligned with the need to provide an IT infrastructure that supports the growth of your business. Our Approach to Meeting Your Goals IBM helps customers achieve business goals with an IBM® System Storage™ DS5000 series solution. IBM offers storage solutions to help you manage and grow information as effectively as your other business assets. This is an open, vendor- neutral solution that fits customers' technology. The System Storage DS5000 solution helps address your needs today and provides for future growth. It offers you the potential of streamlining data operations, reducing wasted resources and expenses, and mitigating the many negative impacts associated with managing enterprise systems and information islands across multiple operating environments.  New seventh-generation architecture with extreme and balanced performance for increased application performance  “Pay-as-you-grow” scalability up to 448 drives for the most demanding capacity requirements  Up to 700,000 IOPs and 6,400 MBps  Unique host interface cards designed to provide investment protection and life cycle longevity now with 4 or 8 Gbps FC connectivity to improve efficiency and 1 Gbps iSCSI to lower costs  Designed to support high availability with dual active, hot-swappable controllers, power supplies and many non-disruptive firmware upgrades  Heterogeneous support for the most common operating systems, including Microsoft® Windows®, UNIX® and Linux®  Real-world performance that’s designed to meet the diverse and aggregate workloads created by consolidation/virtualization © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 1 subject to the restriction in the disclosure statement of this document.
  • 7. IBM System Storage DS5000 Series Proposal  Innovative self-encrypting disk solution for midmarket clients takes the worry out of exposing sensitive data on drives that are returned for repair, retired, or repurposed with near zero performance impact Solution overview The DS5000 series storage system integrates flexible host interfaces, next- generation XOR engines, massive controller bandwidth, multiple drive technologies, and robust storage management to power IBM’s highest performing and most flexible system to date. Some of the features of IBM System Storage DS5000 are as follows:  Adept at supporting transactional applications such as databases and OLTP, throughput-intensive applications such as HPC and rich media, and concurrent workloads for consolidation and virtualization.  Delivers unprecedented performance in a family of industry-leading technology. Its seventh-generation architecture is optimized to power faster, more responsive applications—increasing productivity, improving customer satisfaction and meeting SLAs. The DS5000 series’ linear scalability helps it meet the most demanding application and growth requirements.  Integrates flexible host interfaces, next-generation XOR engines, massive controller bandwidth, multiple drive technologies, and robust storage management to power IBM’s highest performing and most flexible system to date.  Built with a goal of the highest reliability and availability, the DS5000 series storage system offers redundant components, automated I/O path failover, and extensive online configuration, reconfiguration and maintenance capabilities, helping to ensure that your data is available 24x7x365.  The DS5000 series helps protect stored data as well: – DACstore technology stores configuration metadata on each drive. – Proactive Drive Health Monitoring (PDHM) technology identifies faulty drives before they create problems. – RAID 6 technology guards against concurrent drive failures and errors. – Persistent cache backup ensures that data in the cache is captured and safe in the event of a power outage. – Full disk encryption ensures data is protected throughout the drive’s life cycle. Why IBM?  We have the experience – IBM tackles critical storage issues for large and small companies—in practically every industry—with everything from strategy to implementation. The IBM portfolio offers one of the industry’s most complete arrays of disk and tape hardware, storage networking software, and the service capabilities you need to put it all together. IBM also has an industry-leading services organization, IBM Global Technology Services, to help you deliver end- © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 2 subject to the restriction in the disclosure statement of this document.
  • 8. IBM System Storage DS5000 Series Proposal to-end services solutions that help you maximize the benefits of information sharing across your enterprise.  We can enable your highly complex implementation – IBM Global Technology Services can provide the services and education required to support multi-vendor storage area network (SAN) implementations. This enables you to manage your technology resources—application servers, storage servers, network hardware and storage management software—and share information across storage networks regardless of vendor systems and software applications.  You can install with confidence – IBM works closely with you to help make sure your IBM and non-IBM UNIX servers, Windows NT® clustered and non- clustered servers, and disk storage devices work together effectively.  Our commitment to interoperability and open standards is second to none – This gives you choice, flexibility and interoperability, and enables us to help you integrate your separate single vendor storage networks into a common multi- vendor enterprise SAN. © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 3 subject to the restriction in the disclosure statement of this document.
  • 9. IBM System Storage DS5000 Series Proposal Executive Summary - IBM System Storage DS5020 Express :Business Partner: Insert your own introductory text here and edit text below if necessary. Be sure to include content on your added value here and/or in a later section. Our Understanding of Your Goals Data is fuel for on demand business—and it’s becoming more valuable all the time. Like a modern gold rush, companies across all industries are scrambling to capture, retain, organize and exploit this precious asset. Some analysts estimate that the volume of data requiring storage is doubling every year. For most IT departments this means two things: rising costs and additional complexity. Along with the need for additional physical storage media comes the need for additional supporting infrastructure, more floor space, and higher energy requirements. Often, companies must upgrade network components to accommodate the higher system and network loads that are required by larger, more frequent data transfers. As businesses become more reliant on the data stored in swelling warehouses, data management capabilities become critical. High-availability and high-performance measures are necessary to support business operation and mitigate increased business risk. For distributed, heterogeneous storage infrastructures this can result in significant expense and further exacerbate spiraling management costs. Reactive strategies—catching up—are no longer adequate. To meet your current needs, prepare for a dynamic future and protect your budget, your business must take proactive steps to devise a long-term storage strategy based on flexible infrastructure options. Our Approach to Meeting Your Goals IBM® System Storage™ Disk offerings allow you to centralize and consolidate your storage infrastructure to deliver immediate performance and administrative advantages, with the flexibility and scalability to grow along with your business with:  Performance—Infrastructure performance may be improved with the option for fast, Fibre Channel connections, which offer the dual benefit of allowing higher throughput rates while relieving network congestion. Centralized storage typically shrinks the overall hardware footprint, reducing energy consumption and freeing valuable rack space.  Scalability—IBM consolidated storage offerings benefit from broad interoperability. This building-block flexibility can help you preserve your initial investment while supporting future storage goals that you may not currently anticipate. © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 4 subject to the restriction in the disclosure statement of this document.
  • 10. IBM System Storage DS5000 Series Proposal  Simplified administration—Treating your data as a centralized, whole-business asset can reduce management complexity and facilitate easier administration. Along with the reduction in physical maintenance requirements, information lifecycle management tasks may be streamlined and accelerated.  Availability and continuity—Centralized data is far easier to protect and provide a foundation for the easy implementation of local or remote mirroring to support even higher standards of availability and business continuity. Solution Overview IBM System Storage DS5020 Express™ is a robust, easy to manage storage solution that offers high-performance Fibre Channel connectivity and easy capacity expansion in an efficient package as small as 3U (19-inch rack-mount package) with the following capabilities.  The DS5020 Express supports up to eight 8 Gbps capable host channels. Channels may be directly attached to host servers or connected to a Fibre Channel storage area network (SAN) to provide up to 3700 MBps throughput (assuming a 4 Gbps capable system) with up to 200,000 IOPS.  The DS5020 Express is designed to expand from workgroup to enterprise-wide capability with the attachment of up to six EXP520 disk enclosures for a maximum of 112 drives, totalling as much as 112 TB of physical storage capacity. – Further scalability is supported by backward compatibility with 2 Gbps and 4 Gbps devices and easy integration with other members of the DS system storage family.  The System Storage DS® Storage Manager Software is included to allow your administrators to quickly configure and monitor storage from a Java™ based Web browser interface. It is also designed to allow them to customize and change settings, configure new volumes, define mappings, handle routine maintenance, and dynamically add new enclosures and capacity to existing volumes. Failover drivers, performance tuning routines and cluster support are also standard features of the DS Storage Manager Software. DS5020 Express with a choice of multiple RAID levels and redundant, hot-swappable components, is designed to help you maintain enterprise-inspired levels of reliability, availability, and serviceability. Additional availability and continuity features include FlashCopy®, Dynamic Volume Expansion, VolumeCopy and Enhanced Remote Mirror. Why IBM? IBM is a market leader in the storage industry. Innovative technology, open standards, excellent performance, and a broad portfolio of proven software, hardware and solution offerings. IBM System Storage Disk offerings are known for providing efficient, resilient, high- performance storage for mission critical workloads. System Storage Express offerings are specifically designed to deliver these performance characteristics in streamlined packages that are easy buy, easy to deploy, and easy to manage as: © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 5 subject to the restriction in the disclosure statement of this document.
  • 11. IBM System Storage DS5000 Series Proposal  Greater efficiency is achieved by eliminating the need to choose between storing and maintaining common data on multiple servers, or handing frequently used data from server to server across the network. Instead all systems may draw data from a central location that is easy to organize and maintain.  An IBM System Storage solution is backed by the highest levels of industry experience and expert support.  When changes are required, IBM will support with a highly integrated family of storage solutions designed to preserve existing value while enabling future expansion.  IBM covers from a single drive, to globally mirrored SANs. © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 6 subject to the restriction in the disclosure statement of this document.
  • 12. IBM System Storage DS5000 Series Proposal About **Company** (For :Business Partner: Use) :Business Partner: Insert your own introductory text here and edit text below if necessary. Be sure to include content on your added value here and/or in a later section. © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 7 subject to the restriction in the disclosure statement of this document.
  • 13. IBM System Storage DS5000 Series Proposal IBM System Storage DS5000 series Highlights  New seventh-generation architecture with extreme and balanced performance for increased application performance  “Pay-as-you-grow” scalability up to 448 drives for DS5100 and the DS5300 for the most demanding capacity requirements utilizing the EXP5000 expansion enclosure  Up to 700,000 IOPs and 6,400 MBps  Next-generation 8 Gigabits per second (Gbps) Fibre Channel (FC) interfaces enable infrastructure simplification  Mixed host interfaces support (FC/SCSI over IP (iSCSI)) enables Storage Area Network (SAN) tiering  Balanced performance well-suited for virtualization/consolidation  Support for intermixing FC/Full Disk Encryption (FDE)/Serial Advanced Technology Attachment (SATA) and SSD drives enables cost effective tiered storage  Feature-rich management software that maximizes utilization and minimizes storage total cost of ownership (TCO)  Designed to support future product enhancements  Centrally manage the DS series with the IBM System Storage DS® Storage Manager  Host interface cards designed to provide investment protection and life cycle longevity now with 4 Gbps, 8 Gbps FC or optional 1 Gbps iSCSI connectivity to improve efficiency and lower costs  Designed to support high availability with dual active, hot-swappable controllers, power supplies and many non-disruptive firmware upgrades  Heterogeneous support for the most common operating systems, including Microsoft® Windows®, UNIX® and Linux® © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 8 subject to the restriction in the disclosure statement of this document.
  • 14. IBM System Storage DS5000 Series Proposal  Real-world performance that’s designed to meet the diverse and aggregate workloads created by consolidation/virtualization  New high density EXP5060 enclosure supporting 60 - 1 TB SATA drives in 4U package The IBM® System Storage™ DS5000 series storage system is designed to meet today’s and tomorrow’s demanding open-systems requirements while establishing a new standard for life cycle longevity. Building on many decades of design expertise, the DS5000 series’ seventh-generation architecture delivers industry-leading performance, real reliability, multi-dimensional scalability and unprecedented investment protection. The DS5000 series is equally adept at supporting transactional applications such as databases and OLTP, throughput-intensive applications such as HPC and rich media, and concurrent workloads for consolidation and virtualization. With its relentless performance and superior reliability and availability, the DS5000 series storage system can support the most demanding service level agreements (SLAs). And when requirements change, you can add or replace host interfaces, grow capacity, add cache and reconfigure the system on the fly—ensuring that it will keep pace with your growing company. This multi-dimensional scalability enables the DS5000 series storage system to extend beyond the normal three- to four-year life cycle, protecting your storage investment by delaying (or even eliminating) the expense of migrating data to a new system and allowing you to amortize acquisition costs over extended periods of time. This life cycle longevity enables the DS5000 series to continue delivering value long after other systems have been retired. The DS5000 series’ drive-level encryption offers affordable data security with no performance penalty. And the DS5000 series’ multiple replication options, drive level encryption, and persistent cache backup can help ensure that any data in cache is captured and safe in the event of a power outage. EXP5000 drive enclosure The EXP5000 drive enclosure is more than “just a bunch of disks.” It’s designed to optimize performance, availability and serviceability.  4 Gb/s FC interfaces for connectivity  Up to 16 dual-ported FC or SATA disk drives intermixable in same enclosure – Optional self encrypting FC drives (FDE)  Environmental Service Module (ESM)-embedded “loop switch”  Redundant 4 Gb/s FC drive loops ensure complete accessibility to all drives in the event of a loop or cable failure  Redundant power supplies, cooling fans and ESMs  24x7x4hr warranty All primary components are hot-swappable CRUs and can be easily accessed, removed or replaced. © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 9 subject to the restriction in the disclosure statement of this document.
  • 15. IBM System Storage DS5000 Series Proposal EXP5060 drive enclosure The IBM System Storage DS5000 series is expanded to include an EXP5060 High Density Disk Drive Enclosure designed to accommodate up to 60 disk drive modules (DDM) in a 4U rack-mount enclosure. The EXP5060 enclosure currently can be populated with 1 TB SATA DDMs using the 10-Pack EXP5060 1000 GB/7.2K SATA DDM feature. The EXP5060 has a physical storage capacity of up to 60 TB per enclosure, using the 1000 GB/7.2K SATA DDM. DS5000 series DS5100 and DS5300 controllers support attachment of up to eight EXP5060 enclosures. A configuration composed of a DS5100 or DS5300 controller attached to eight EXP5060 disk enclosures provide up to 480 TB of physical storage, all of which can be housed in a single IBM Storage Solutions 2101-200 rack system. Designed to seamlessly adapt to change With industry-leading performance, reliability and robust storage management, the DS5000 series can add or replace host interfaces, increase performance, grow capacity and add cache to deliver unprecedented life cycle longevity and investment protection as your business grows. Relentless performance The DS5000 series delivers unprecedented performance in a family of industry- leading technology. Its seventh-generation architecture is optimized to power faster, more responsive applications—increasing productivity, improving customer satisfaction and meeting SLAs. The DS5000 series’ linear scalability helps it meet the most demanding application and growth requirements. Trusted storage to protect and deliver your data Built with a goal of the highest reliability and availability, the DS5000 series storage system offers redundant components, automated I/O path failover, and extensive online configuration, reconfiguration and maintenance capabilities, helping to ensure that your data is available 24x7x365. The DS5000 series helps protect stored data as well:  DACstore technology stores configuration metadata on each drive.  Proactive Drive Health Monitoring (PDHM) technology identifies faulty drives before they create problems.  RAID 6 technology guards against concurrent drive failures and errors.  Persistent cache backup ensures that data in the cache is captured and safe in the event of a power outage.  Full disk encryption ensures data is protected throughout the drive’s life cycle. Address a wide range of storage needs IBM DS Storage Manager software provides unparalleled configuration flexibility to ensure that the DS5000 series storage system is configured to meet your application’s LUN requirements. DACstore technology allows drives to be relocated © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 10 subject to the restriction in the disclosure statement of this document.
  • 16. IBM System Storage DS5000 Series Proposal with data intact as requirements change. Support for intermixing high-performance and high-capacity drives creates tiered storage in a single system. And the DS5000 series’ balanced performance excels at IOPS and MB/s. This extensive flexibility makes the DS5000 series a great system for storage consolidation implementations where an individual storage system supports concurrent and diverse workloads and application requirements. Maximize utilization and minimize TCO As data continues to grow, companies must be able to efficiently manage their storage while minimizing total cost of ownership. The unparalleled configuration flexibility of DS Storage Manager software creates superior utilization—getting the most usable capacity out of the purchased capacity, while maximizing performance efficiency. DS Storage Manager software offers centralized administration of all DS Storage Manager-based systems, providing a common interface across all products and platforms. DS Storage Manager also offers a unique blend of robust functionality with intuitive GUI and wizards to ensure that storage is easily and optimally configured. Efficiencies to cut purchase and operational IT costs The DS5000 series’ modular design offers an affordable entry point and delivers seamless “pay-as-you-grow” scalability as requirements change. Its efficient storage utilization lowers raw capacity requirement, and its support for intermixing high- performance and high-capacity drives enables tiered storage. Like all IBM storage systems, the DS5000 series’ exceptional per-drive performance creates value by getting the most performance out of the fewest drives. This reduces the number of drives needed to meet performance and capacity demands—supporting IBM’s commitment to green technologies. Newest member of the proven IBM storage family The DS5000 series storage system is driven by field-proven firmware, enabling common features, functionality and management interface across all DS Storage Manager-based systems. This commonality enables lower TCO by reducing management complexity and offering centralized administration. What’s more, the DS5000 series storage system continues our long-standing tradition of unparalleled investment protection. DS Storage Manager software’s unique DACstore technology consistently stores configuration metadata on every configured drive. This unique design creates data- intact drive portability—supporting drive-level reconfigurations and controller-level upgrades as system requirements change. Drives can be relocated within the storage system to improve channel utilization/protection, or even migrated as a complete volume group into another IBM DS5000 storage system. IBM funds IT With fair market value leases for hardware products such as IBM System Storage, IBM Global Financing’s residual value position helps lower the acquisition cost, so © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 11 subject to the restriction in the disclosure statement of this document.
  • 17. IBM System Storage DS5000 Series Proposal effectively you pay for only your use of the asset. Financing can convert up-front costs into a stream of monthly payments that make budgeting easier and predictable. For more information To learn more about the IBM System Storage DS5000 series or IBM Global Financing, please contact your IBM marketing representative or IBM Business Partner, or visit: http://ibm.com/systems/storage/disk - http://ibm.com/financing Features and Benefits Feature Benefits Flexible, replaceable host interfaces  Field-replaceable when customer’s infrastructure changes  Enables planning for the future while using current investments  Provides unique investment protection and life cycle longevity Industry-leading performance  Supports the most demanding service level agreements (SLAs) and maintains SLAs through growth  Well-suited for environments with concurrent workloads such as consolidation and virtualization Linearly scalable IOPS performance  Maintains SLAs through growth  Overall IOPS performance increases with each new drive Balanced performance  Equally adept at IOPS and MB/s, the DS5000 series can support applications with wide-ranging performance requirements and the most demanding SLAs  Well-suited for data warehousing, consolidation and virtualization environments that have diverse workloads and application requirements  Designed to concurrently support transactional applications, such as databases and OLTP, and throughput- intensive applications, such as HPC and rich media Custom XOR engine for RAID parity  Efficiently handles compute-intensive calculations parity calculations enabling exceptional disk-based performance that’s ideally suited for RAID 5 and RAID 6 configurations Support for multiple RAID levels, including  Designed to support high availability and RAID 6 security for mission-critical data  Designed to offer flexibility to configure the system to address varying service levels Redundant, hot-swappable components  Designed to maintain data availability by © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 12 subject to the restriction in the disclosure statement of this document.
  • 18. IBM System Storage DS5000 Series Proposal Feature Benefits enabling component replacement without stopping I/O Up to 448 FC or SATA drives  Supports the most demanding capacity requirements  Can intermix FC and SATA disk drives  Support for full disk encryption on select FC drives secures data thought the drive’s lifecycle  Enables tiered storage in a single system where FC disk is allocated to applications that demand high performance and have high I/O rates, and less-expensive SATA disks are allocated to applications that require less performance DS Storage Manager software  Feature-rich storage management software enables maximum utilization and uninterrupted data availability  Configuration flexibility supports custom LUN tuning to ensure maximum performance or utilization  Centralized management of all local and networked DS Storage Manager-based systems  Enables quick storage configuration and monitoring from a centralized interface  Configure volumes, perform routine maintenance and add new enclosures and capacity without interrupting access to data Dynamic Expansion capabilities  Designed to offer the ability to bring unused storage online for a new host group or an existing volume to provide additional capacity on demand  Designed to eliminate application interruptions due to growth, reconfigurations or tuning Up to 512 partitions  Designed to provide enough partitions to effectively support large-scale consolidation or virtualization environments, thus helping to reduce hardware and storage management costs Fully-integrated replication features  Multiple options enable administrators to best fit their replication needs  Local or remote copies can be used for file restoration, backups, application testing, data mining or disaster recovery Support for heterogeneous, open operating  Supports Microsoft® Windows®, UNIX® systems and Linux® systems designed to enable the DS5000 series storage system to operate in any and all open-system environments © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 13 subject to the restriction in the disclosure statement of this document.
  • 19. IBM System Storage DS5000 Series Proposal Model 1818-51A, 1818-53A RAID Controller Dual Active Cache DS5100 (1818-51A): 8 GB Total, 1818-53A (DS5300): 8 GB or 16 GB total Host Interface DS5100: 8 x 4 Gbps FC host interface cards' - DS5300 up to 16 x 4 Gbps host interface cards, Auto-negotiate to 1, 2, and 4 Gbps speeds Drive Interface Sixteen 4 Gb/s drive loops support up to 256 drives Supported drives with EXP5000 and/or 750/7.2K SATA DDM, 1,000 GB/7.2K SATA EXP810 expansion DDM, 146.8 GB/15K 4 Gbps FC DDM, 300 GB/15K 4 Gbps FC DDM, 450 GB/15K 4 Gbps FC DDM RAID Levels RAID 0, 1, 3, 5, 6 and 10 Storage partitions 8, 16, 32, 128, 256 or 512 storage partitions Maximum drives supported* 256 drives max with use of 16 EXP5000’s or EXP810 or a mixture of both (not to exceed 16) Fans and power supplies Dual-redundant, hot-swappable Rack support 19" industry standard rack Management software IBM System Storage DS® Storage Manager SAN support Supported SAN fabric and gateways are available online at: http://ibm.com/systems/ storage/disk/ds4000/pdf/interop- matrix.pdf * Supports intermix of EXP5000 and/or EXP810 (with certain pre-requisites) Relative Humidity (no DS5000 series Controller EXP5000 Drive Enclosure condensation) Enclosure Operating range 8% to 80% 8% to 80% Storage range 5% to 80% 5% to 80% Maximum dew point 26°C (79°F) 26°C (79°F) Maximum gradient 10% per hour 10% per hour Altitude ranges DS5000 series Controller EXP5000 Drive Enclosure Enclosure Operating 30.5 m (100 ft) below sea 30.5 m (100 ft) below sea level to 3,048 m (10,000 ft) level to 3,000 m (9,842 ft) above sea level above sea level Storage 30.5 m (100 ft) below sea 30.5 m (100 ft) below sea level to 3,048 m (10,000 ft) level to 3,000 m (9,842 ft) above sea level above sea level Transit 30.5 m (100 ft) below sea 30.5 m (100 ft) below sea level to 12,000 m (40,000 ft) level to 12,000 m (40,000 ft) above sea level above sea level Heat dissipation DS5000 series Controller EXP5000 Drive Enclosure Enclosure © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 14 subject to the restriction in the disclosure statement of this document.
  • 20. IBM System Storage DS5000 Series Proposal Btu/Hr 1,905 1,570 KVA 0.562 0.462 Watts (AC) 557 580 Amps (240 VAC) 3 2.25 The tabulated power and heat dissipation values are the maximum measured operating power. Acoustic noise DS5000 series Controller EXP5000 Drive Enclosure Enclosure Sound power 6.8 bels 6.75 bels Sound pressure 68 dBA 67.5 dBA Power input DS5000 series Controller EXP5000 Drive Enclosure Enclosure Nominal voltage range 100 VAC to 240 VAC 100 VAC to 240 VAC Frequency range 50 to 60 Hz 50 to 60 Hz Max operating current 7.0 A at 100 VAC 5.4 A at 100 VAC 3.0 A at 240 VAC 2.25 A at 240 VAC Typical current 115 VAC, 60 Hz at 0.73 power supply efficiency and 0.96 power factor 230 VAC, 60 Hz at 0.73 power supply efficiency and 0.96 power factor © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 15 subject to the restriction in the disclosure statement of this document.
  • 21. IBM System Storage DS5000 Series Proposal IBM System Storage DS5020 Express Manage growth, complexity, and risk with scalable, high-performance storage Highlights  Next-generation 8 Gbps FC interfaces enable infrastructure simplification  Mixed host interfaces support (FC/iSCSI) enables SAN tiering  Balanced performance well-suited for virtualization/consolidation  Reducing the cost of consolidation  Self-encrypting drives secure data throughout your drive’s lifecycle  Support for intermixing FC/FDE/SATA drives enables cost effective tiered storage  Trusted storage that protects and delivers your data when needed  Flexibility to address wide range of storage needs  Feature-rich management software that maximizes utilization and minimizes storage TCO  Key application certifications ensure confidence  Centrally manage the DS series with the IBM® System Storage DS® Storage Manager  Support up to 112 disk drive modules with the attachment of six EXP520 expansion units Manage data more effectively with IBM System Storage DS5020 Express Optimized data management requires storage solutions with high data availability, strong storage management capabilities and powerful performance features. IBM offers the IBM System Storage™ DS5020 Express™, designed to provide lower total cost of ownership, high performance, robust functionality, and unparalleled ease of use. As part of the IBM DS series, the DS5020 Express offers:  High-performance 8 Gbps capable Fibre Channel connections.  Optional 1 Gbps iSCSI interface.  Up to 112 TB of physical storage capacity with 112 1 TB SATA disk drives. © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 16 subject to the restriction in the disclosure statement of this document.
  • 22. IBM System Storage DS5000 Series Proposal  Powerful system management, data management, and data protection features. Achieve a lower total cost of ownership Facing relentless data growth and shrinking budgets, companies continue to look for ways to reduce costs through efficiencies. 8 Gb/ps FC allows companies to reduce the number of HBAs per server and the number of overall ports in their FC SAN infrastructure without sacrificing performance, thus saving acquisition and operational costs. Additionally, the DS5020’s auto-negotiating 8 Gb/ps Fibre Channel interfaces allow it to seamlessly integrate into an existing 2 Gb/ps or 4 Gb/ps infrastructure, while providing the buyer with investment protection going forward when the SAN inevitably becomes 8 Gb/ps. The DS5020’s design avoids over-configuration for an affordable entry-point while offering seamless “pay-as-you-grow” scalability as requirements change. Its efficient storage utilization lowers raw capacity requirement, and support for intermixing high performance and high capacity drives enables enclosure-based tiered storage. These unique capabilities reduce the number of drives needed to meet performance and/or capacity demands—lower acquisition and operational expenditures. Establish high data availability Develop storage environments that can deliver unprecedented data availability with the help of DS5020 Express. Offering a choice of multiple redundant array of independent disks (RAID) levels and redundant, hot-swappable components, the disk storage system can help you maintain data availability and security. Enhance resiliency with IBM disk storage systems. Powerful dynamic capabilities go beyond respond and recover to help protect data and prevent failure. Benefit from enterprise-class disaster recovery strategies and point-in-time copying with IBM FlashCopy® solutions. The IBM DS series allows flexible access to data to enhance information insights. The series also provides a broader range of scale and performance options to provide structure and context to information. As a result, you can build data management strategies that align with your information requirements. IBM DS5020 can help accommodate the changing value of data over time while maintaining data availability. The DS5020 storage system offers redundant components, automated I/O path failover, and extensive online configuration, reconfiguration and maintenance capabilities to ensure your data is available 24x7. The DS5020 ensures stored data is protected as well. Self-encrypting drives secure data at rest with no performance penalty, DACstore technology stores configuration metadata on each drive, Proactive Drive Health Monitoring (PDHM) technology identifies faulty drives before they create problems, RAID 6 technology guards against concurrent drive failures and errors, and persistent cache backup to ensure any data in cache is capture and safe in the event of a power outage. All of these features combine to create a system you can trust your data to. © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 17 subject to the restriction in the disclosure statement of this document.
  • 23. IBM System Storage DS5000 Series Proposal Increase performance The DS5020 offers high-performance storage to help manage compute-intensive workloads. It is a great fit for both transaction-oriented and bandwidth-intensive applications. The DS5020 is also a great choice for environments with intense replication requirements, because it can efficiently handle the additional performance demands of FlashCopy, VolumeCopy and Enhanced Remote Mirroring. The DS5020 Express Model 20A has up to eight independent 8 Gbps Fibre Channel (FC) host ports for direct attachment to servers or fabric attachment to SANs. One of the first enterprise-class storage systems based on 8 Gbps FC technologies, the DS5020 can help you prepare for the future while making the most of your current infrastructure. It provides auto-negotiate FC connection speeds, allowing integration into an existing 2 Gbps or 4 Gbps infrastructure. The storage system can also deliver performance and connectivity improvements, while helping you prepare for when the SAN inevitably becomes 8 Gbps. The four 4 Gbps drive connections support up to 112 disk drives with up to six attached EXP520 disk enclosures. The DS5020 Express is designed to support more than 50.4 TB of Fibre Channel physical storage capacity. The DS5020 is available with up to 4 GB of physical cache memory (2 GB per controller). The DS5020 runs the same robust, yet intuitive storage management software as previous storage systems in the series. It is designed to allow maximum utilization of storage capacity and complete control over a rapidly growing storage environment. In the same way customers have benefited from tiered storage (using high- performance FC drives for primary storage and low-cost SATA drives for secondary storage), they can now benefit from tiered SANs. IBM DS series storage systems offer high performance, highly reliable FC interfaces for production servers, and low- cost iSCSI interfaces for secondary servers. This combination allows customers to implement a single storage system to support all their shared storage requirements— maximizing productivity, reliability and costs. Serve a wide range of storage consolidation and clustering applications IBM DS5020 is an affordable, scalable storage server for storage consolidation and clustering applications. Its modular architecture, which includes Dynamic Capacity Addition and Dynamic Volume Expansion, can enable storage to grow as demands increase. Autonomic features such as online firmware upgrades and DS Remote Support Manager also help enhance the system’s usability. The DS5020 can help consolidate direct-attached storage into a centrally managed, shared, or SAN environment. With built-in support for eight Fibre Channel-attached servers, the need for additional switches is reduced or eliminated, helping to make server clustering more cost-effective. Expand your storage solution with the IBM System Storage EXP520 storage expansion unit, offering a 16-bay disk enclosure. Achieve up to 9.6 TB physical capacity per expansion unit using 16 Fibre Channel 600 GB disk drives, or up to 16 TB physical capacity per expansion unit using sixteen SATA 1 TB disk drives. © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 18 subject to the restriction in the disclosure statement of this document.
  • 24. IBM System Storage DS5000 Series Proposal EXP520 drive enclosure (1814-52A) The EXP520 drive enclosure is more than “just-a-bunch-of-disks.” It’s designed to optimize performance, availability and serviceability.  4 Gb/ps FC interfaces for high-speed connectivity  Up to 16 FC, FDE, or SATA disk drives.  ESM-imbedded “loop switch”  Redundant 4 Gb/ps FC drive loops ensure complete accessibility to all drives in the event of a loop or cable failure.  Redundant power supplies, cooling fans and ESMs. All primary components are hot-swappable CRUs and can be easily accessed and removed or replaced. Intermix capabilities The DS5020 Express helps support an intermix of Fibre Channel and SATA disk drives within the controller. It also helps support attachment of EXP520 and legacy EXP810 enclosures to further enhance storage utilization. The DS5020 Express Model 20A provides high-performance, high availability and business-critical storage. Scalability throughout the DS5020 Because the DS5020 Express is designed to be highly scalable up to 112 Fibre Channel or SATA disk drives, it can be upgraded from a workgroup SAN to an enterprise network storage system to grow with your business. In addition, with IBM System Storage DS® Storage Manager Software, multiple DS5020 Express systems can be combined to help address additional performance and capacity requirements. Dynamic Capacity Expansion (DCE) provides the ability to add EXP520 enclosures to an existing DS5020 Express without stopping operations. This can help you bring unused storage online for a new host group or an existing volume to provide additional capacity on demand. The DS5020 Express supports online controller firmware upgrades to help provide better performance and functionality. Events such as upgrades to support the latest version of DS Storage Manager or to add optional services such as DS Remote Support Manager can often be executed without stopping operations. Centralize administration through DS Storage Manager Software The DS Storage Manager Software included with the DS5020 Express supports the centralized management of local and networked DS5020 systems. They can customize and change settings, configure new volumes, define mappings, handle routine maintenance, and dynamically add new enclosures and capacity to existing volumes—all without interrupting user access to data. Failover drivers, performance tuning routines and cluster support are also standard features of DS Storage © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 19 subject to the restriction in the disclosure statement of this document.
  • 25. IBM System Storage DS5000 Series Proposal Manager. The DS Storage Manager can help reduce the complexity of storage management and the amount of time spent managing storage. Enhance storage management capabilities Using the Storage Manager software, administrators can partition the DS5020 Express into as many as 128 virtual servers. Your IT organization can strategically allocate storage capacity to achieve high utilization of storage space, and low hardware and storage management costs. Instead of purchasing multiple RAID controllers with their own dedicated disks and management, you can attach multiple servers to one central system—the DS5020 Express—which provides hardware failover with dual controllers and common management. Other DS5020 Express features that can help enhance data management and protection include:  FlashCopy, which enables point-in-time copies of logical volumes that may be used for file restoration, backups, application testing or data mining.  Dynamic Volume Expansion, which allows administrators to resize logical volumes without disrupting users.  VolumeCopy, which provides full replication of one logical volume (source) to another (target) within the DS5020.  Enhanced Remote Mirror, which consists of Global Mirror with Asynchronous Write-order Consistency, which is critical for mirroring multi-LUN applications, Global Copy with Asynchronous and Metro Mirror with Synchronous. The DS5020 Express uses a common pool of hot-spare disk drives as a cost- effective way to help improve availability. IT administrators can determine the number of drives to allocate as spares. Additional tools to help manage storage The DS5020 is supported by a variety of IBM Tivoli® software products. IBM Tivoli Storage Manager, IBM Tivoli Storage Resource Manager and many other third-party hardware and software products can add to the capabilities of the DS5020 by enabling backup and storage reporting. Service, support, and financing The DS5020 Express is a customer set up disk system with a three-year, 9x5, next- business-day Hardware and Software warranty. Additional services for hardware installation, DS Storage Manager configuration, and advanced storage management are also available from IBM Global Services. IBM Support Line services can assist with using DS Storage Manager to enable self-maintenance for the DS5020 system. The optional DS Remote Support Manager for Storage service enables the DS5020 to quickly notify the IBM Support Center when the system detects a problem. This notification can help reduce or eliminate the need for a service call. To help expedite diagnosis and repair of failed hardware and software, error alert messages from DS Storage Manager can be forwarded through e-mail. © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 20 subject to the restriction in the disclosure statement of this document.
  • 26. IBM System Storage DS5000 Series Proposal Financing is available through IBM Global Financing for a wide range of IBM products and services, including the DS5020 Express, for the duration of the financing term. This financing offers competitive rates, flexible terms, predictable costs and a fast approval process for DS5020 Express and associated software and services. For more information, please visit ibm.com/financing . For more information Contact your IBM representative or IBM Business Partner, or visit: http://ibm.com/systems/storage/disk/ds5020 http://ibm.com/systems/express/storage Features and Benefits Feature Benefits Host interface intermix  Support for intermixing FC and iSCSI interfaces allows for cost-effective SAN tiering Balanced performance  Equally adept at IOPS and MB/s, the DS5020 is able to support applications with wide-ranging performance requirements.  Well suited for data warehousing, consolidation and virtualization environments that have diverse workloads and application requirements  Designed to concurrently support transactional-applications, such as databases and OLTP, and throughput- intensive applications, such as HPC and rich media. Support for self-encrypting drives  Comprehensive protection for data-at- rest ensures data is secured throughout the drive’s lifecycle without sacrificing storage system performance or ease of use Up to 112 intermixed drives  Ability to intermix FC, FDE and SATA disk drives enables tiered storage  FC disk is allocated to applications that demand high performance and have high I/O rates and less-expensive SATA disks are allocated to applications that require less performance  Enclosure-based intermixing maximizes efficiency Built-in efficiencies  Modular design avoids over-configuration for an affordable entry-point while offering seamless “pay-as-you-grow” scalability as requirements change.  Efficient utilization lowers raw capacity requirement, and support for intermixing © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 21 subject to the restriction in the disclosure statement of this document.
  • 27. IBM System Storage DS5000 Series Proposal Feature Benefits high performance and high capacity drives enables tiered storage.  Exceptional per drive performance creates performance value by getting the most performance out of the fewest drives. DS Storage Manager software  Feature-rich storage management software enables maximum utilization and uninterrupted data availability  Configuration flexibility supports custom LUN tuning to ensure maximum performance or utilization  Centralized management of all local and networked based systems  Quickly configure and monitor storage from a centralized interface  Configure volumes, perform routine maintenance and add new enclosures and capacity without interrupting access to data Dynamic Expansion capabilities  Designed to offer the ability to bring unused storage online for a new host group or an existing volume to provide additional capacity on demand  Designed to eliminate application interruptions due to growth, reconfigurations or tuning Up to 128 partitions  Enough partitions to effectively support medium scale consolidation or virtualization environments; thus helping to reduce hardware and storage management costs Fully-integrated replication features  Multiple options allows administrators to best fit their replication needs  Local or remote copies can be used for file restoration, backups, application testing, data mining or disaster recovery Support for heterogeneous, open operating  Support Microsoft® Windows®, UNIX® and systems Linux® systems designed to enable the DS5020 storage system to operate in any and all open system environments Custom XOR engine for RAID parity  Efficiently handles compute-intensive calculations parity calculations enabling exceptional disk-based performance that’s ideally- suited for RAID 5 and RAID 6 configurations Support for multiple RAID levels; including  Designed to support high availability and RAID 6 security for mission-critical data  Designed to offer flexibility to configure the system to address varying service levels Redundant, hot-swappable components  Designed to maintain data availability by © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 22 subject to the restriction in the disclosure statement of this document.
  • 28. IBM System Storage DS5000 Series Proposal Feature Benefits allowing components to be replaced without stopping I/O Persistent cache backup  Ensures any data in cache is capture and safe in the event of a power outage Eight 8 Gbps FC host ports  Designed to deliver high bandwidth for the most demanding applications  Designed to provide up to 3700 MBps of bandwidth for high throughput applications through the eight channels Backward compatibility with 2 Gbps and 4  Plan for the future while leveraging Gbps devices current investments  Auto-negotiate connection speed to ease configuration in mixed environments Up to 112 Fibre Channel drives  Upgrade from a workgroup SAN to an enterprise network storage system with a single DS5020 Express™ Dynamic Capacity Expansion (DCE)  Add EXP520 enclosures to an existing DS5020 Express without stopping operations  Bring unused storage online for a new host group or an existing volume to provide additional capacity on demand Up to 64 Mirror Pairs  Help optimize the utilization of storage devices  Help reduce hardware and storage management costs FlashCopy®  Make point-in-time copies of logical volumes for file restoration, backups, application testing or data mining Dynamic Volume Expansion  Expand logical volumes without disrupting operations © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 23 subject to the restriction in the disclosure statement of this document.
  • 29. IBM System Storage DS5000 Series Proposal DS5000 Maintenance & Services Offerings Disk System-Remote Support Manager DS-RSM is designed to manage problem reporting and help analyze alert notifications for IBM's midrange disk storage subsystems. The DS-RSM (1818-RS1) attaches to the LAN and collects alerts from midrange disk systems within the datacenter and expedites forwarding of the alerts to an IBM service support center. Additionally, the DS-RSM is designed to enable:  IBM to establish communication with the attached supported storage systems  Faster response time on processing alerts  The ability to transfer detailed information to help error analysis  Enhanced problem resolution The DS-RSM is highly recommended to help optimize and facilitate service and support for the DS5000 series disk storage system. Additionally, IBM highly recommends that each datacenter with a DS5000 employed, in-stall at least one DS- RSM that will be operational with all of the DS5000/DS4000™/DS3000 controllers located at the site. Each DS-RSM unit has the capability to manage a combination of up to 50 DS5000/DS4000/DS3000 storage systems. IBM Maintenance Offerings, IBM Support Line for SAN, Business Continuity and Recovery Services, IBM Storage Implementation ServicePacs IBMers:  See http://w3.ibm.com/support/techdocs/atsmastr.nsf/WebIndex/PRS1688 for the Services Storage Offerings QPP Insert and QPP Insert Request Form. IBM Business Partners:  See http://partners.boulder.ibm.com/src/atsmastr.nsf/WebIndex/PRS1689 for the  Services Storage Offerings QPP Insert and QPP Insert Request Form. For additional information on services that support SAN environments, visit www.ibm.com/services/storage. © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 24 subject to the restriction in the disclosure statement of this document.
  • 30. IBM System Storage DS5000 Series Proposal Go Green with IBM System Storage IBMers: See http://w3.ibm.com/support/techdocs/atsmastr.nsf/WebIndex/PRS2856 for the Go Green with IBM System Storage QP Insert. IBM Business Partners: See http://partners.boulder.ibm.com/src/atsmastr.nsf/WebIndex/PRS2857 for the Go Green with IBM System Storage QP Insert. © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 25 subject to the restriction in the disclosure statement of this document.
  • 31. IBM System Storage DS5000 Series Proposal IBM Global Financing Paste the content from the IBM Global Financing QPP Insert here. IBMers see http://w3-03.ibm.com/support/techdocs/atsmastr.nsf/WebIndex/PRS1479 for the IBM Global Financing QPP Insert. IBM Business Partners see http://partners.boulder.ibm.com/src/atsmastr.nsf/WebIndex/PRS1478 for the IBM Global Financing QPP Insert. © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 26 subject to the restriction in the disclosure statement of this document.
  • 32. IBM System Storage DS5000 Series Proposal Configuration and Pricing Summary Customize this table to summarize your detailed pricing information. Component Description List Price Total Hardware and Software Please see Configuration Detail for more information. © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 27 subject to the restriction in the disclosure statement of this document.
  • 33. IBM System Storage DS5000 Series Proposal Configuration Detail Place configurations here. © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 28 subject to the restriction in the disclosure statement of this document.
  • 34. IBM System Storage DS5000 Series Proposal Non-Binding Letter of Intent Date Customer Name Customer Exec Title Customer Name Mailing Address Line 1 Mailing Address Line 2 Dear Customer Name: **COMPANY** is pleased to offer Customer Name the attached Offering Proposal Name solution. 1 **COMPANY** is offering this Offering Proposal Name , which includes the equipment and . configuration as specified in Attachment “__”, at a total solution price of $______________. 2. **COMPANY** will ship your Offering Proposal Name, as follows: Ship to address: Customer Name Mailing Address Line 1 Mailing Address Line 2 3 Your requested arrival date: ______________________. . **COMPANY** will place this order subject to the terms and conditions of the **COMPANY** Customer Agreement. (If known or applicable; include for a customer who issues a Purchase Order, Purchase Order Driven, to encumber or allocate funding): **COMPANY** will place this order subject to you issuing **COMPANY** a Purchase Order. Yours truly, **COMPANY** Client Executive Name Please order and ship the following offer, as stated above. _________________________________________ Customer Executive Name Date © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 29 subject to the restriction in the disclosure statement of this document.
  • 35. IBM System Storage DS5000 Series Proposal Disclosure Statement THESE DISCLAIMERS WILL NOT BE INCLUDED IN BP QP VERSION. © Copyright IBM Corporation 2009 IBM Systems and Technology Group Route 100 Somers, New York 10589 Produced in the United States October 2009 All Rights Reserved This document could include technical inaccuracies or typographical errors. IBM may not offer the products, services or features discussed in this document in other countries, and the product information may be subject to change without notice. Consult your local IBM business contact for information on the product or services available in your area. Any statements regarding IBM’s future direction and intent are subject to change or withdrawal without notice, and represent goals and objectives only. The information contained in this document is current as of the initial date of publication only and is subject to change without notice. All performance information was determined in a controlled environment. Actual results may vary. Performance information is provided “AS IS” and no warranties or guarantees are expressed or implied by IBM. Information concerning non-IBM products was obtained from the suppliers of their products, their published announcements or other publicly available sources. Questions on the capabilities of the non-IBM products should be addressed with the suppliers. IBM does not warrant that the information offered herein will meet your requirements or those of your distributors or customers. IBM provides this information “AS IS” without warranty. IBM disclaims all warranties, express or implied, including the implied warranties of noninfringement, merchantability and fitness for a particular purpose or noninfringement. IBM products are warranted according to the terms and conditions of the agreements under which they are provided. The information in this proposal shall not be disclosed outside the **CUSTOMER** organization and shall not be duplicated, used or disclosed in whole or in part for any purpose other than to evaluate the proposal, provided that if a contract is awarded to IBM as a result of or in connection with the submission of this proposal, **CUSTOMER** shall have the right to duplicate, use or disclose the information to the extent provided in the contract. This restriction does not limit the right of **CUSTOMER** to use information contained in the proposal if it is obtained from another source without restriction. This proposal is not an offer or contract. Neither IBM nor you have any obligations or liability to the other unless our authorized representatives enter into definitive written agreement. Terms included in this proposal are not binding unless they are included in such a written agreement. This proposal is valid for 30 days unless otherwise noted. Prices and charges in this proposal are subject to change without notice and do not include applicable sales taxes. The prices quoted here reflect IBM's current prices as of the date of quote, for the applicable model/ configuration. IBM products are subject to withdrawal from marketing and or service upon notice, and changes to product configurations, or follow-on products, may result in price changes. This document and all information herein is provided AS IS, without warranty, and nothing herein, in whole or in part, shall be deemed to constitute a warranty. IBM Machines are subject to the Statements of Limited Warranty accompanying the applicable Machine. IBM Program Products are provided subject to their applicable license terms. IBM is not responsible for printing errors in this proposal that result in pricing or information inaccuracies. Products, programs, services or features discussed in this proposal may be subject to change without notice. © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 30 subject to the restriction in the disclosure statement of this document.
  • 36. IBM System Storage DS5000 Series Proposal IBM hardware products may be manufactured from new parts, or new and used parts. Regardless, IBM warranty terms apply. References in this document to IBM products or services do not imply that IBM intends to make them available in every country. This information may be subject to change without notice. Trademarks IBM, ibm.com, the IBM logo, Express, System Storage, System Storage DS, and Tivoli are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries or both A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at http://ibm.com/legal/copytrade.shtml Intel is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries. Java and all Java-based trademarks and logos are trademarks of Sun Microsystems, Inc. in the United States, other countries, or both. Linux is a registered trademark of Linus Torvalds in the United States, other countries or both. Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States, other countries or both. Solaris is a trademark of Sun Microsystems, Inc. in the United States, other countries or both. UNIX is a registered trademark of The Open Group in the United States and other countries. Other company, product and service names may be trademarks or service marks of others. The IBM home page can be found at: http://www.ibm.com. © Copyright IBM Corporation 2009. Use or disclosure of data contained on this page is 31 subject to the restriction in the disclosure statement of this document.