CA Advanced Systems Management Product Brief

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  • 1. PRODUCT BRIEF: CA ADVANCED SYSTEMS MANAGEMENT CA Advanced Systems Management r11.2 CA ADVANCED SYSTEMS MANAGEMENT (CA ASM) CENTRALLY MANAGES YOUR DIVERSE VIRTUAL SERVER ENVIRONMENTS SUCH AS VMWARE, IBM, SUN, MICROSOFT, HP AND VERITAS. THE SOLUTION ALSO PROVIDES UNIQUE INSIGHT BY PROVIDING THE PHYSICAL TO VIRTUAL MAPPING OF THE ENTIRE ENTERPRISE SERVER INFRASTRUCTURE. THIS EMPOWERS YOU TO IMPROVE OPERATIONAL EFFICIENCY, REDUCE RISKS AND BETTER MANAGE COSTS. Overview Benefits The CA Advantage Enterprises running data CA ASM allows your IT to CA ASM is a vendor neutral centers that include diverse maximize the value of virtual- solution that provides broad virtual technologies need a ization in your environment. management coverage for virtual server solution that Real-time and historical mixed virtual server environ- simplifies the management performance metrics enable ments. With a single, of these complex entities. you to baseline and optimize centralized solution, you can CA ASM centrally manages performance and resource optimize system resources virtual server technologies utilization rates. This enables for an array of multi-vendor of diverse platforms and better capacity planning technologies and platforms optimizes their performance which in turn results in better and enable a business-driven and utilization rates. CA ASM management of capital infrastructure. This ability to uses a patented feature called investments, improved manage across diverse tech- ‘Dynamic Resource Brokering’ operational efficiency and nologies and platforms and (DRB) to proactively allocate reduced risks. integrate easily with other and reallocate system CA and third-party solutions resources in direct response contributes to the CA to changing business Enterprise IT Management demands through intelligent vision to unify and simplify policy-driven automation. IT management across the enterprise.
  • 2. Server Virtualization Goes Mainstream Multiple factors are buffeting your enterprise IT infrastructure and putting increasing pressure on those who manage them. Among these are the continuously evolving requirements for availability and high performance of applications, compliance with regulations and the constant drumbeat of demand for greater security of IT resources and intellectual property (IP). On the other hand, increasing use of the Internet and the Web, and technologies such as Service Oriented Architectures (SOA) and Software as a Service (SaaS), make infrastructures more flexible and dynamic but also more challenging for you to manage. If this wasn’t enough, from a business perspective you are constantly faced with ever- increasing competition while balancing the need to control both capital and operational costs in your data centers. Virtualization technology is being adopted by many enterprises, such as yours, to address server consolidation as part of your broader Data Center Automation and Infrastructure Management initiatives. Drawing on the agility, flexibility aspects and the myriad of benefits server virtualization delivers; enterprises are very quickly moving from deploying virtualization in a ‘test environment’ to ‘production type environment’. A recent study sponsored by CA indicates that server virtualization is, in fact, the future. More than 64 percent of those interviewed are currently investing in virtualization technologies, and another 36 percent plan to do so. Meanwhile, 68 percent consider the centralized management of the virtual environment as critical or very important yet only 34 percent believe their companies are doing an effective job in this area. Server Virtualization Introduces New Challenges Managing your virtual and clustered environments requires the same capabilities and technologies as your physical environment. However, they can be trickier to implement for several reasons, not the least of which is the very nature of virtual servers. There is no physical entity to track, making it easy for virtual machines to disappear and run into security breaches and compliance issues. The most alarming concern we hear from our customers is not having a good handle on their systems performance metrics — all of which have a critical impact on the overall performance of virtual environments, the data center they support and the overall availability of the services they deliver to the business. Deep performance monitoring of system resources, such as utilization rates for CPU, Memory, Disk and Network helps you establish baselines and understand when virtual servers are over or under-utilized. Combining real-time and historical trending reports also aids in capacity planning excercises by providing the information needed to make informed decisions. 2 PRODUCT BRIEF: CA ADVANCED SYSTEMS MANAGEMENT
  • 3. Further, like their physical counterparts, virtual servers are deployed on a variety of best-of- breed platforms, resulting in a complicated mixture of physical, virtual and clustered machines. Each virtual machine generates its own environment and systems to track, along with its relationships to the physical host servers. Unfortunately, many of the systems management tools available to you do not discover or manage the virtual-to-physical server relationship or With strong innovation, support the breadth of platforms available. This lack of centralized monitoring and manage- heterogeneous support, ment simply creates another level of operational complexity and makes it extremely difficult to highly capable, proven monitor your mixed environment. solutions, and a customer Perhaps the most unanticipated problem growing out of the move to virtualization is virtual satisfaction rating of 4 out sprawl. Because it is easy to create and configure virtual machines, they are deployed almost at will, then either lost or not fully utilized. Unless you can manage and monitor virtual environ- of 5, CA is stepping up to the ments — which requires centralized capabilities — and reign in virtual sprawl, the promise of virtualization management virtualization is likely to go unrealized. challenge like no other If the challenges seem overwhelming, there is help at hand. CA has a solution to precisely vendor, taking a well- address these aspects — CA Advanced Systems Management (CA ASM), a vendor-neutral deserved solo spot on the solution that centralizes the management capabilities irrespective of the virtual environment — Virtual System Management whether it is VMware, Sun, IBM, Microsoft, HP and Veritas to name a few. The product is in its fourth release enjoying being in the market for well over five years and continues to grow its All Star First Team. installed base given the rapid adoption. The EMA All Stars in Enterprise CA ASM empowers you to simplify the management challenge created by mixed environments Systems Management in 2008 by centralizing and normalizing data through advanced discovery and visualization. Additionally, a patented feature called ‘Dynamic Resource Brokering’ (DRB) proactively enables you to dynamically allocate and reallocate system resources in direct response to your changing business conditions. A final component that ties the solution together is policy-driven automation of system resources — all of which enables you to meet your service levels while managing risks and capital investments better and delivering overall operational efficiency. VMware and CA: A Powerful Response to Challenges VMware and CA have helped enterprises like yours rise successfully to such challenges since 2003. The companies have developed and delivered integrated solutions that deliver both immediate and sustained business benefits, ranging from lower operational costs and risks to greater business resiliency and agility. The companies also jointly test and validate our combined solutions and collaborate on marketing, sales, services and training. This enables representatives from both companies to "speak with one voice" when discussing how VMware and CA solutions, together, can address your business challenges effectively. Additionally, in January 2008, Enterprise Management Associates (EMA) conducted and published an All-Stars report where CA ASM won the lone All Star spot in the Virtual Management space. To read the full report click CA Named "Best of the Best" in Three Systems Management Categories by Enterprise Management Associates PRODUCT BRIEF: CA ADVANCED SYSTEMS MANAGEMENT 3
  • 4. CA ASM — Virtualization Management Architecture Through the discovery and performance monitoring of other platforms such as CA Data Center Automation Manager and CA Unicenter® Network and Systems Management, CA ASM stands to benefit. Current architecture allows the information from the CA ASM components to be used directly or through other means to be passed on to the Enterprise Managers. The level of inte- gration helps products to get platform specific information which is available through CA ASM. FIGURE A CA ASM ARCHITECTURE Delivers centralized management for server virtualization across diverse technologies and platforms. Key Capabilities ADVANCED DISCOVERY AND VISUALIZATION — GET THE FULL PICTURE You cannot manage, prioritize, or understand a resource’s relationship to other resources and to the business service it delivers if you cannot track it. With the Advanced Discovery functionality within CA ASM, you can locate every aspect of the virtual host and its sessions including the clustered environment. This provides you with valuable knowledge about your assets and its relationship to the host. Coupled with an additional functionality like visualization, you can see every virtual and physical machine on a given system in a single, comprehensive view. Further, intuitive visual maps show the relationship of each virtual element to its physical counterpart and to the business processes it supports. 4 PRODUCT BRIEF: CA ADVANCED SYSTEMS MANAGEMENT
  • 5. This key functionality allows you to reduce your Mean-Time-to-Repair (MTTR). At a glance, you are now in a position to quickly adapt to changing business conditions by prioritizing resources giving you that competitive edge. Using the Advanced Discovery capabilities of CA ASM, administrators are not only able to view the individual virtual elements running in their environments but, more importantly, the relationships between the elements, and this helps to decrease MTTR. FIGURE B ADVANCED DISCOVERY AND VISUALIZATION Greatly reduces MTTR and also reins in VM sprawl occurrences. PERFORMANCE ANALYSIS — BASELINE AND OPTIMIZE Most physical server utilization falls into the 10 percent range, providing limited value for already stretched IT budgets. Many enterprises first need to understand and baseline their current system performance metrics. CA ASM enables an IT Administrator to choose which pieces of their IT infrastructure needs to be monitored whether it is CPU, Memory, Disk and Network. It then establishes a baseline using real-time and historical performance metrics. CA ASM uses a patented feature called Dynamic Resource Brokering (DRB) that proactively responds to changing business conditions by allocating and reallocating system resources in real time based on set business polices. For example: when DRB detects that the performance of a virtual machine (VM) begins to degrade, CA ASM can dynamically allocate available system resources, such as CPU and memory within the virtualized server to the VM as needed, without the risk of downtime that could result from delays in migrating a critical application to a new server. Conversely, when the demand decreases, DRB automatically re-allocates resources back to the host machine, enabling the freed-up resources to be used for other virtual resources or VMs that may require them. Additionally, if there are no more resources to allocate, DRB migrates the lowest priority VM to another host machine. The agility and flexibility with which you are able to make these decisions greatly improves your performance and utilization rates. PRODUCT BRIEF: CA ADVANCED SYSTEMS MANAGEMENT 5
  • 6. Another key component to improve the availability of critical business processes is by applying policy-driven automation based on granular and detailed performance and utilization data. Your infrastructure then responds dynamically to changing demands and moves resources to where they are most needed to support business priorities. With CA ASM you gain valuable insights into the overall performance of your data center (both physical and virtual) — of your entire virtual environment, of a given virtual container (ESX, P5, etc.), the relative performance of a given Virtual Machine (VM) compared to other VMs, and the relative performance of group of VM. Other aspects include the linkage of a given problem and its impact on performance. More importantly, you are now in a position to track the resource utilization for capacity planning exercises — all of which has an impact on managing and gaining a better ROI on your IT infrastructure investments. The performance data collected through CA ASM can be charted historically side by side with any metric that is collected. It can provide views which give users an overall picture of their virtualized environment. The chart here is displaying the CPU and Memory Usage of an ESX Host, specifically CPU Usage %, Memory Usage %, CPU Usage Per CPU. FIGURE C PERFORMANCE METRICS Real-time and historical performance data enables to baseline and optimize system resources resulting in improved system availability and overall performance. 6 PRODUCT BRIEF: CA ADVANCED SYSTEMS MANAGEMENT
  • 7. CENTRALIZED MANAGEMENT ACROSS VIRTUAL TECHNOLOGIES — NORMALIZE DATA CA ASM provides a normalized view using a single user interface that offers a common look and feel, which enables centralized management of (operating system virtualization, server virtuali- zation and clustering) multi vendor virtual environments like VMware, IBM, HP, Microsoft, Sun and Veritas, to name a few. Using policy-driven automation, CA ASM is able to automate routine tasks based on business policies and best practices freeing up your staff to focus on other strategic projects. The benefits of normalization are shown here with a list of the information you can see for any virtual, physical or cluster server in your environment. FIGURE D CENTRALIZED MANAGEMENT Providing normalized view of key system metrics across mixed environments improving overall operational efficiency. VIRTUAL SERVER MANAGEMENT With CA ASM you can manage every aspect of your multi- vendor virtual environment with virtualized server management. It provides historical and real-time performance monitoring and representation of host servers and VM instances as they exist in a real-world environment. There are two features that play a key role in effectively managing a virtual server environment — positioning itself as a flexible, agile server resource pool ready to meet changing business conditions. VM Cloning is the process that allows an IT Administrator to replicate an existing VM configuration and resources to create another VM as needed. VM Migration is the process where an IT Administrator migrates a VM to another location or a different ESX host. For eg: When a critical application requires additional resources not available on the current host, CA ASM will migrate the least important application (based on user policy) to a new host and reallocate the freed-up resources to the critical application; thus reducing risk. PRODUCT BRIEF: CA ADVANCED SYSTEMS MANAGEMENT 7
  • 8. CLUSTERED SERVER MANAGEMENT With CA ASM you can monitor and manage diverse clustered resources across platforms with cluster management — a centralized, uniform infrastructure that treats clusters as independent entities. You can monitor the status and health of specific technologies, nodes and package resource groups — and the individual resources within each group — in real time. Proactive alerts can be established by setting the “desired state” threshold for every server, and then every node. CA ASM offers the broadest management coverage for multi-vendor virtual and clustered environments including management of the latest platforms such as ESX 3.5 /3i. Centralized management of virtual and clustered environments enables you to gain operational efficiencies such as reducing the need for skilled staffing; reduce the risk of downtime due to reduced MTTR, improved capacity planning that result in better management of your costs and more importantly helps ensure business service continuity. You can integrate CA ASM with other CA and third-party products through the CA Integration Platform and share information through a common Management Database (MDB). Because it is platform-neutral, CA ASM supports numerous environments and platforms. SUPPORTED VIRTUAL ENVIRONMENTS AND PLATFORMS SUPPORTED OPERATING SYSTEMS MANAGED VIRTUAL & CLUSTERING PLATFORMS CA ASM r11.2 runs on: CA ASM r11.2 manages: • Windows 2000 Server SP4, Advanced and • VMware VirtualCenter (2.x), VMware ESX Data Center SP4+ (32-bit) (2.5.x, 3.x) and VMware GSX (3.x) • Microsoft Windows Server 2003 Standard, • Sun's Logical Domains (Sun based Servers) 1.0, Enterprise and Data Center Server (32-bit), 1.0.1 with any later maintenance, including R2 • Microsoft Virtual Server 2005 and Virtual Server • Red Hat Enterprise Linux AS/ES (32-bit) 2005 R2 (32-bit and 64-bit) • SuSE Enterprise Server (32-bit) • Microsoft Cluster for Windows 2000 Advanced • Sun Solaris 5.8, 5.9 Server • AIX 5.2, 5.3 • Microsoft Cluster for Windows 2003 Enterprise • HP 11i Edition (32-bit and 64-bit) • Red Hat Linux Advanced & Enterprise Server Cluster • IBM pSeries P4 and P5 Server LPAR • SunFire Midrange and High-End servers capable of dynamic reconfiguration • Veritas Cluster on Windows, Sun Solaris, AIX and Linux (4.0, 4.1, 4.3, 5.0) • Sun Cluster 3.1 • HP MC/ServiceGuard (11.16.00, A11.17.00) • IBM HACMP (5.2, 5.3, 5.4) 8 PRODUCT BRIEF: CA ADVANCED SYSTEMS MANAGEMENT
  • 9. What is New in r11.2 This release brings with it two key features that customers like you have requested — VMware’s VirtualCenter Integration and Management of Sun's LDOM Platform. • Integration with VMware’s VirtualCenter 2.x CA ASM r11.2 has a comprehensive integration into VMware’s VirtualCenter 2.x to improve monitoring and management of ESX servers. Both solutions complement one another by leveraging the patented feature from CA ASM called Dynamic Resource Broking (DRB) and VMware’s VirtualCenter feature called Dynamic Resource Scheduler (DRS); infrastructures are assured that both physical and virtual machine utilization is maximized. CA ASM and VMware’s VirtualCenter working together for optimization of the ESX Server environment. FIGURE E CA AND VMWARE PARTNERSHIP Strategic Alliance positions the two technologies to work in concert. PRODUCT BRIEF: CA ADVANCED SYSTEMS MANAGEMENT 9
  • 10. This combination of functionality is unique in the industry — allowing customers to gain a better ROI in their ESX environment. Further, this integration also positions CA ASM to support the upcoming embedded version of ESX servers that will be bundled by major server vendors like DELL, HP and IBM. • Management of Sun's LDOM Platform CA is the only vendor to offer management for Sun’s LDOM platform. LDOM based virtualization technology is a significant option for Sun server consolidation initiatives. Management of this platform enables discovery and administration of your virtual platform offering performance and event management and dynamic reconfiguration of virtual resources. Additional feature enhancements include: • High Availability for Clustering Your IT departments can be assured that CA ASM will remain highly available in clustered environments providing for full failover capabilities. This improves reliability and reduces the risks associated with down-time because it ensures that the Systems Command Center (SCC), as well as other management components and services within CA ASM, are functional as soon as possible after a catastrophic error so end user service monitoring is not disrupted. • Enhanced Support for IBM’s P5 Server Series Several enhancements were made for IBM P5 monitoring including VIO Server Monitoring. VIO Server is a special partition on IBM P5 system that facilitates resource sharing across various LPARs. • Support for IBM’s HACMP Concurrent Resource Groups With IBM's HACMP cluster technology added, CA ASM now supports two different types of Resource Groups, concurrent and non-concurrent, which further expands the management capabilities CA ASM provides for these environments. • Enhanced CPU/Memory Monitoring CA ASM now has the ability to perform selective monitoring of key system resources which allows you to disable the monitoring CPU and Memory and filter out random spikes in performance data, reducing unnecessary alerts and associated tickets generated. • Integration with CA eHealth® Network Performance Manager (CA eHealth NPM) The ESX agent in CA ASM is now certified with CA eHealth NPM. This allows customers using CA eHealth NPM to gain the same insight about a VMWare ESX server infrastructure as the users of CA ASM. CA eHealth NPM users can run reports on all the metrics available from an ESX server agent arming them with deep insights to make intelligent decision. Optimize Performance, Deliver Operational Efficiency and Manage Costs Through its unique ability to manage diverse virtual environments, CA ASM delivers unparalleled benefits to your IT and to your business — creating that competitive differentiator. With CA ASM you optimize resources, improve availability and performance — meeting your desired service levels. This results in operational efficiencies, reducing your risks and eventually managing your costs better. 10 PRODUCT BRIEF: CA ADVANCED SYSTEMS MANAGEMENT
  • 11. Improved Performance and Availability With CA ASM, your mixed virtual environment stands ready to meet your business priorities — on demand, in real time. Every physical server gives you better utilization rates. Based on business priority, polices and best practices; CA ASM gives you the power to dynamically allocate and reallocate resources. When system resources are optimized, you realize the full potential of your IT investments — and it may not be necessary for you to buy that next set of physical servers. CA ASM aligns IT with business priorities helping ensure system availability, optimum performance that result in supporting your new data center model. The CA Advantage CA ASM is a vendor-neutral solution that centrally manages multi-vendor virtual environments. With CA ASM you can dynamically allocate and reallocate resources when and where they are needed based on your business priorities. CA ASM is an integral part of the CA Dynamic & Virtual Systems Management Solution, and a key contributor to CA’s efforts to transform IT management. CA Enterprise IT Management unifies and simplifies IT management across the enterprise, which translates into better business results for your enterprise. CA supports your efforts to achieve Enterprise IT Management in several ways. CA Services and its partners can help you assess your current IT situation, define your goals and implement solutions to gain measurable results. To keep your CA solutions operating at peak performance, CA Support delivers unparalleled technical and customer support worldwide. We offer training and certification through CA Education. Next Steps CA Advanced Systems Management provides powerful capabilities as you adopt Virtualization in your environment using system performance analysis using dynamic resource brokering, centralized management of virtual server environments, advanced discovery and visualization — with a focus on delivering service levels that are based on business priorities. You achieve optimized system resources, improve operational efficiency and gain a better handle on managing your costs. As you achieve mainstream levels, you carve a path to embark on your Data Center Automation and Infrastructure Management initiatives. To learn more, and see how CA software solutions enable organizations to unify and simplify IT management for better business results, visit ca.com/products. Copyright © 2008 CA. All rights reserved. All trademarks, trade names, service marks and logos referenced herein belong to their respective companies. MP324250408 Learn more about how CA can help you transform your business at ca.com