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PRODUCT BRIEF: CA ADVANCED SYSTEMS MANAGEMENT
CA Advanced Systems
CA ADVANCED SYSTEMS MANAGEMENT (CA ASM) CENTRALLY MANAGES YOUR DIVERSE
VIRTUAL SERVER ENVIRONMENTS SUCH AS VMWARE, IBM, SUN, MICROSOFT, HP AND VERITAS.
THE SOLUTION ALSO PROVIDES UNIQUE INSIGHT BY PROVIDING THE PHYSICAL TO VIRTUAL
MAPPING OF THE ENTIRE ENTERPRISE SERVER INFRASTRUCTURE. THIS EMPOWERS YOU TO
IMPROVE OPERATIONAL EFFICIENCY, REDUCE RISKS AND BETTER MANAGE COSTS.
Overview Benefits The CA Advantage
Enterprises running data CA ASM allows your IT to CA ASM is a vendor neutral
centers that include diverse maximize the value of virtual- solution that provides broad
virtual technologies need a ization in your environment. management coverage for
virtual server solution that Real-time and historical mixed virtual server environ-
simplifies the management performance metrics enable ments. With a single,
of these complex entities. you to baseline and optimize centralized solution, you can
CA ASM centrally manages performance and resource optimize system resources
virtual server technologies utilization rates. This enables for an array of multi-vendor
of diverse platforms and better capacity planning technologies and platforms
optimizes their performance which in turn results in better and enable a business-driven
and utilization rates. CA ASM management of capital infrastructure. This ability to
uses a patented feature called investments, improved manage across diverse tech-
‘Dynamic Resource Brokering’ operational efficiency and nologies and platforms and
(DRB) to proactively allocate reduced risks. integrate easily with other
and reallocate system CA and third-party solutions
resources in direct response contributes to the CA
to changing business Enterprise IT Management
demands through intelligent vision to unify and simplify
policy-driven automation. IT management across the
Server Virtualization Goes Mainstream
Multiple factors are buffeting your enterprise IT infrastructure and putting increasing pressure
on those who manage them. Among these are the continuously evolving requirements for
availability and high performance of applications, compliance with regulations and the constant
drumbeat of demand for greater security of IT resources and intellectual property (IP). On the
other hand, increasing use of the Internet and the Web, and technologies such as Service
Oriented Architectures (SOA) and Software as a Service (SaaS), make infrastructures more
flexible and dynamic but also more challenging for you to manage.
If this wasn’t enough, from a business perspective you are constantly faced with ever-
increasing competition while balancing the need to control both capital and operational costs
in your data centers. Virtualization technology is being adopted by many enterprises, such
as yours, to address server consolidation as part of your broader Data Center Automation and
Infrastructure Management initiatives. Drawing on the agility, flexibility aspects and the myriad
of benefits server virtualization delivers; enterprises are very quickly moving from deploying
virtualization in a ‘test environment’ to ‘production type environment’.
A recent study sponsored by CA indicates that server virtualization is, in fact, the future. More
than 64 percent of those interviewed are currently investing in virtualization technologies, and
another 36 percent plan to do so. Meanwhile, 68 percent consider the centralized management
of the virtual environment as critical or very important yet only 34 percent believe their
companies are doing an effective job in this area.
Server Virtualization Introduces New Challenges
Managing your virtual and clustered environments requires the same capabilities and
technologies as your physical environment. However, they can be trickier to implement for
several reasons, not the least of which is the very nature of virtual servers. There is no physical
entity to track, making it easy for virtual machines to disappear and run into security breaches
and compliance issues.
The most alarming concern we hear from our customers is not having a good handle on their
systems performance metrics — all of which have a critical impact on the overall performance
of virtual environments, the data center they support and the overall availability of the services
they deliver to the business. Deep performance monitoring of system resources, such as
utilization rates for CPU, Memory, Disk and Network helps you establish baselines and
understand when virtual servers are over or under-utilized. Combining real-time and historical
trending reports also aids in capacity planning excercises by providing the information needed
to make informed decisions.
2 PRODUCT BRIEF: CA ADVANCED SYSTEMS MANAGEMENT
Further, like their physical counterparts, virtual servers are deployed on a variety of best-of-
breed platforms, resulting in a complicated mixture of physical, virtual and clustered machines.
Each virtual machine generates its own environment and systems to track, along with its
relationships to the physical host servers. Unfortunately, many of the systems management
tools available to you do not discover or manage the virtual-to-physical server relationship or
With strong innovation, support the breadth of platforms available. This lack of centralized monitoring and manage-
heterogeneous support, ment simply creates another level of operational complexity and makes it extremely difficult to
highly capable, proven monitor your mixed environment.
solutions, and a customer Perhaps the most unanticipated problem growing out of the move to virtualization is virtual
satisfaction rating of 4 out sprawl. Because it is easy to create and configure virtual machines, they are deployed almost
at will, then either lost or not fully utilized. Unless you can manage and monitor virtual environ-
of 5, CA is stepping up to the
ments — which requires centralized capabilities — and reign in virtual sprawl, the promise of
virtualization management virtualization is likely to go unrealized.
challenge like no other
If the challenges seem overwhelming, there is help at hand. CA has a solution to precisely
vendor, taking a well- address these aspects — CA Advanced Systems Management (CA ASM), a vendor-neutral
deserved solo spot on the solution that centralizes the management capabilities irrespective of the virtual environment —
Virtual System Management whether it is VMware, Sun, IBM, Microsoft, HP and Veritas to name a few. The product is in its
fourth release enjoying being in the market for well over five years and continues to grow its
All Star First Team. installed base given the rapid adoption.
The EMA All Stars in Enterprise CA ASM empowers you to simplify the management challenge created by mixed environments
Systems Management in 2008 by centralizing and normalizing data through advanced discovery and visualization. Additionally,
a patented feature called ‘Dynamic Resource Brokering’ (DRB) proactively enables you to
dynamically allocate and reallocate system resources in direct response to your changing
business conditions. A final component that ties the solution together is policy-driven
automation of system resources — all of which enables you to meet your service levels while
managing risks and capital investments better and delivering overall operational efficiency.
VMware and CA: A Powerful Response to Challenges
VMware and CA have helped enterprises like yours rise successfully to such challenges since
2003. The companies have developed and delivered integrated solutions that deliver both
immediate and sustained business benefits, ranging from lower operational costs and risks to
greater business resiliency and agility. The companies also jointly test and validate our combined
solutions and collaborate on marketing, sales, services and training. This enables representatives
from both companies to "speak with one voice" when discussing how VMware and CA
solutions, together, can address your business challenges effectively.
Additionally, in January 2008, Enterprise Management Associates (EMA) conducted and
published an All-Stars report where CA ASM won the lone All Star spot in the Virtual
Management space. To read the full report click CA Named "Best of the Best" in Three
Systems Management Categories by Enterprise Management Associates
PRODUCT BRIEF: CA ADVANCED SYSTEMS MANAGEMENT 3
CA ASM — Virtualization Management Architecture
Through the discovery and performance monitoring of other platforms such as CA Data Center
Automation Manager and CA Unicenter® Network and Systems Management, CA ASM stands
to benefit. Current architecture allows the information from the CA ASM components to be used
directly or through other means to be passed on to the Enterprise Managers. The level of inte-
gration helps products to get platform specific information which is available through CA ASM.
FIGURE A CA ASM ARCHITECTURE
Delivers centralized management
for server virtualization across diverse
technologies and platforms.
ADVANCED DISCOVERY AND VISUALIZATION — GET THE FULL PICTURE You cannot manage,
prioritize, or understand a resource’s relationship to other resources and to the business service
it delivers if you cannot track it.
With the Advanced Discovery functionality within CA ASM, you can locate every aspect of
the virtual host and its sessions including the clustered environment. This provides you with
valuable knowledge about your assets and its relationship to the host.
Coupled with an additional functionality like visualization, you can see every virtual and
physical machine on a given system in a single, comprehensive view. Further, intuitive visual
maps show the relationship of each virtual element to its physical counterpart and to the
business processes it supports.
4 PRODUCT BRIEF: CA ADVANCED SYSTEMS MANAGEMENT
This key functionality allows you to reduce your Mean-Time-to-Repair (MTTR). At a glance,
you are now in a position to quickly adapt to changing business conditions by prioritizing
resources giving you that competitive edge.
Using the Advanced Discovery capabilities of CA ASM, administrators are not only able to
view the individual virtual elements running in their environments but, more importantly, the
relationships between the elements, and this helps to decrease MTTR.
FIGURE B ADVANCED DISCOVERY AND VISUALIZATION
Greatly reduces MTTR and also reins in
VM sprawl occurrences.
PERFORMANCE ANALYSIS — BASELINE AND OPTIMIZE Most physical server utilization falls
into the 10 percent range, providing limited value for already stretched IT budgets. Many
enterprises first need to understand and baseline their current system performance metrics.
CA ASM enables an IT Administrator to choose which pieces of their IT infrastructure needs
to be monitored whether it is CPU, Memory, Disk and Network. It then establishes a baseline
using real-time and historical performance metrics.
CA ASM uses a patented feature called Dynamic Resource Brokering (DRB) that proactively
responds to changing business conditions by allocating and reallocating system resources in
real time based on set business polices. For example: when DRB detects that the performance
of a virtual machine (VM) begins to degrade, CA ASM can dynamically allocate available
system resources, such as CPU and memory within the virtualized server to the VM as needed,
without the risk of downtime that could result from delays in migrating a critical application
to a new server. Conversely, when the demand decreases, DRB automatically re-allocates
resources back to the host machine, enabling the freed-up resources to be used for other
virtual resources or VMs that may require them. Additionally, if there are no more resources
to allocate, DRB migrates the lowest priority VM to another host machine. The agility and
flexibility with which you are able to make these decisions greatly improves your performance
and utilization rates.
PRODUCT BRIEF: CA ADVANCED SYSTEMS MANAGEMENT 5
Another key component to improve the availability of critical business processes is by applying
policy-driven automation based on granular and detailed performance and utilization data.
Your infrastructure then responds dynamically to changing demands and moves resources to
where they are most needed to support business priorities.
With CA ASM you gain valuable insights into the overall performance of your data center
(both physical and virtual) — of your entire virtual environment, of a given virtual container
(ESX, P5, etc.), the relative performance of a given Virtual Machine (VM) compared to other
VMs, and the relative performance of group of VM. Other aspects include the linkage of a
given problem and its impact on performance. More importantly, you are now in a position to
track the resource utilization for capacity planning exercises — all of which has an impact on
managing and gaining a better ROI on your IT infrastructure investments.
The performance data collected through CA ASM can be charted historically side by side with
any metric that is collected. It can provide views which give users an overall picture of their
virtualized environment. The chart here is displaying the CPU and Memory Usage of an ESX
Host, specifically CPU Usage %, Memory Usage %, CPU Usage Per CPU.
FIGURE C PERFORMANCE METRICS
Real-time and historical performance
data enables to baseline and optimize
system resources resulting in improved
system availability and overall
6 PRODUCT BRIEF: CA ADVANCED SYSTEMS MANAGEMENT
CENTRALIZED MANAGEMENT ACROSS VIRTUAL TECHNOLOGIES — NORMALIZE DATA CA ASM
provides a normalized view using a single user interface that offers a common look and feel,
which enables centralized management of (operating system virtualization, server virtuali-
zation and clustering) multi vendor virtual environments like VMware, IBM, HP, Microsoft, Sun
and Veritas, to name a few. Using policy-driven automation, CA ASM is able to automate
routine tasks based on business policies and best practices freeing up your staff to focus on
other strategic projects.
The benefits of normalization are shown here with a list of the information you can see for any
virtual, physical or cluster server in your environment.
FIGURE D CENTRALIZED MANAGEMENT
Providing normalized view of key
system metrics across mixed
environments improving overall
VIRTUAL SERVER MANAGEMENT With CA ASM you can manage every aspect of your multi-
vendor virtual environment with virtualized server management. It provides historical and
real-time performance monitoring and representation of host servers and VM instances as
they exist in a real-world environment.
There are two features that play a key role in effectively managing a virtual server environment
— positioning itself as a flexible, agile server resource pool ready to meet changing business
conditions. VM Cloning is the process that allows an IT Administrator to replicate an existing
VM configuration and resources to create another VM as needed. VM Migration is the process
where an IT Administrator migrates a VM to another location or a different ESX host. For eg:
When a critical application requires additional resources not available on the current host,
CA ASM will migrate the least important application (based on user policy) to a new host
and reallocate the freed-up resources to the critical application; thus reducing risk.
PRODUCT BRIEF: CA ADVANCED SYSTEMS MANAGEMENT 7
CLUSTERED SERVER MANAGEMENT With CA ASM you can monitor and manage diverse
clustered resources across platforms with cluster management — a centralized, uniform
infrastructure that treats clusters as independent entities. You can monitor the status and
health of specific technologies, nodes and package resource groups — and the individual
resources within each group — in real time. Proactive alerts can be established by setting the
“desired state” threshold for every server, and then every node.
CA ASM offers the broadest management coverage for multi-vendor virtual and clustered
environments including management of the latest platforms such as ESX 3.5 /3i. Centralized
management of virtual and clustered environments enables you to gain operational efficiencies
such as reducing the need for skilled staffing; reduce the risk of downtime due to reduced
MTTR, improved capacity planning that result in better management of your costs and more
importantly helps ensure business service continuity.
You can integrate CA ASM with other CA and third-party products through the CA Integration
Platform and share information through a common Management Database (MDB). Because it
is platform-neutral, CA ASM supports numerous environments and platforms.
SUPPORTED VIRTUAL ENVIRONMENTS AND PLATFORMS
SUPPORTED OPERATING SYSTEMS MANAGED VIRTUAL & CLUSTERING PLATFORMS
CA ASM r11.2 runs on: CA ASM r11.2 manages:
• Windows 2000 Server SP4, Advanced and • VMware VirtualCenter (2.x), VMware ESX
Data Center SP4+ (32-bit) (2.5.x, 3.x) and VMware GSX (3.x)
• Microsoft Windows Server 2003 Standard, • Sun's Logical Domains (Sun based Servers) 1.0,
Enterprise and Data Center Server (32-bit), 1.0.1
with any later maintenance, including R2 • Microsoft Virtual Server 2005 and Virtual Server
• Red Hat Enterprise Linux AS/ES (32-bit) 2005 R2 (32-bit and 64-bit)
• SuSE Enterprise Server (32-bit) • Microsoft Cluster for Windows 2000 Advanced
• Sun Solaris 5.8, 5.9 Server
• AIX 5.2, 5.3 • Microsoft Cluster for Windows 2003 Enterprise
• HP 11i Edition (32-bit and 64-bit)
• Red Hat Linux Advanced & Enterprise Server
• IBM pSeries P4 and P5 Server LPAR
• SunFire Midrange and High-End servers capable
of dynamic reconfiguration
• Veritas Cluster on Windows, Sun Solaris, AIX
and Linux (4.0, 4.1, 4.3, 5.0)
• Sun Cluster 3.1
• HP MC/ServiceGuard (11.16.00, A11.17.00)
• IBM HACMP (5.2, 5.3, 5.4)
8 PRODUCT BRIEF: CA ADVANCED SYSTEMS MANAGEMENT
What is New in r11.2
This release brings with it two key features that customers like you have requested —
VMware’s VirtualCenter Integration and Management of Sun's LDOM Platform.
• Integration with VMware’s VirtualCenter 2.x CA ASM r11.2 has a comprehensive
integration into VMware’s VirtualCenter 2.x to improve monitoring and management of ESX
servers. Both solutions complement one another by leveraging the patented feature from
CA ASM called Dynamic Resource Broking (DRB) and VMware’s VirtualCenter feature
called Dynamic Resource Scheduler (DRS); infrastructures are assured that both physical
and virtual machine utilization is maximized.
CA ASM and VMware’s VirtualCenter working together for optimization of the ESX Server
FIGURE E CA AND VMWARE PARTNERSHIP
Strategic Alliance positions the two
technologies to work in concert.
PRODUCT BRIEF: CA ADVANCED SYSTEMS MANAGEMENT 9
This combination of functionality is unique in the industry — allowing customers to gain a
better ROI in their ESX environment. Further, this integration also positions CA ASM to support
the upcoming embedded version of ESX servers that will be bundled by major server vendors
like DELL, HP and IBM.
• Management of Sun's LDOM Platform CA is the only vendor to offer management for Sun’s
LDOM platform. LDOM based virtualization technology is a significant option for Sun server
Management of this platform enables discovery and administration of your virtual platform
offering performance and event management and dynamic reconfiguration of virtual resources.
Additional feature enhancements include:
• High Availability for Clustering Your IT departments can be assured that CA ASM will
remain highly available in clustered environments providing for full failover capabilities. This
improves reliability and reduces the risks associated with down-time because it ensures that
the Systems Command Center (SCC), as well as other management components and
services within CA ASM, are functional as soon as possible after a catastrophic error so end
user service monitoring is not disrupted.
• Enhanced Support for IBM’s P5 Server Series Several enhancements were made for IBM P5
monitoring including VIO Server Monitoring. VIO Server is a special partition on IBM P5
system that facilitates resource sharing across various LPARs.
• Support for IBM’s HACMP Concurrent Resource Groups With IBM's HACMP cluster
technology added, CA ASM now supports two different types of Resource Groups,
concurrent and non-concurrent, which further expands the management capabilities
CA ASM provides for these environments.
• Enhanced CPU/Memory Monitoring CA ASM now has the ability to perform selective
monitoring of key system resources which allows you to disable the monitoring CPU and
Memory and filter out random spikes in performance data, reducing unnecessary alerts
and associated tickets generated.
• Integration with CA eHealth® Network Performance Manager (CA eHealth NPM) The ESX
agent in CA ASM is now certified with CA eHealth NPM. This allows customers using CA
eHealth NPM to gain the same insight about a VMWare ESX server infrastructure as the
users of CA ASM. CA eHealth NPM users can run reports on all the metrics available from
an ESX server agent arming them with deep insights to make intelligent decision.
Optimize Performance, Deliver Operational Efficiency and
Through its unique ability to manage diverse virtual environments, CA ASM delivers
unparalleled benefits to your IT and to your business — creating that competitive differentiator.
With CA ASM you optimize resources, improve availability and performance — meeting your
desired service levels. This results in operational efficiencies, reducing your risks and eventually
managing your costs better.
10 PRODUCT BRIEF: CA ADVANCED SYSTEMS MANAGEMENT