IBM is focused on not just repairing the current infrastructure and the systems that support societies and industries, but revitalizing them and building them anew for the 21st Century. As governments determine how best to direct their investment and stimulus funds in schools, colleges and universities, they have a rare opportunity to transform the systems of education to more effectively create skills and to drive future economic competitiveness. At IBM, we have done a lot of thinking about how we can help our clients move forward. We have focused on what we call “Smarter Planet” - using this moment of crisis as a mandate for change. When we say “Smarter Planet” – we mean using technology, processes and innovation to create Smarter Energy Management Systems, Smarter Financial Systems, Smarter Healthcare Systems and Yes, Smarter Education systems. We’re not talking about smarter teachers or faculty, and smarter administrators, but rather smarter systems to support teacher, faculty and administrators. One aspect of this is the “Smarter Classroom”.
The current global economic situation is a different kind of downturn that we have experienced in recent decades. We are seeing signs that this will be a long and difficult period of recovery that is demanding organizations and corporations to dramatically transform the way they operate. Investments in education is seen as a critical element of economic recovery and long term competitiveness. The traditional process of cost cutting measures to close gaps between funds and expenditures will not be enough to weather the anticipated declines in funds.
Around the world, governments have initiated or planned significant funds to be directed toward education. Education is “front and center” in economic stimulus, as it provides the foundation for short term skills development and long term stability of the economy. Much of this funding that has been directed to education is to retrain workers who are out of work and to modernize educational facilities for all students. Many institutions are finding that they can no longer fulfill their mission to provide with the high demand for services, and dramatic cuts in operational funding.
These investments must be made “smarter” to ensure that lasting transformation can be made to education. There are three key things that people in education are wrestling with in terms of the challenge to make the industry smarter. The first is improving quality of the educational “product” - students. In the United States, out of 100 high school freshmen, only 68 graduate high school, only 40 go on to college, only 27 are left in college and only – after a year, and only 18 end up graduating with an associate’s or bachelor’s degree in a reasonable amount of time. With this level of performance, it is a challenge to maintain economic competitiveness in this country. The other thing that schools need to do is increase access. Many times “brick and mortar” buildings cannot accommodate the influx of new enrollments. How do schools, colleges and universities adapt to grow and contract without being bound by physical constraints. How do they increase access, equivalent access, to students with disabilities? To families in rural areas that don’t have access to the same kind of resources? And ultimately, how do they reduce cost? They’ve got to do more with less. Stimulus funds are a one-time investment. Education must spend the grants in a smart way to position themselves for the future.
So let me start by giving you our point of view, around the idea of an education continuum that we fundamentally believe is needed to transform education. Governments have to begin to look at education as a more holistic system, not a set of individual schools or individual districts or individual colleges or universities. They must see a much more student-centric view that focuses on outcomes and performance on the student across that whole sequence of education. Dropout rate problems don’t happen just in high schools, it happens across the entire continuum of education from preschool through graduation. And in fact, learning for the workforce. The educational continuum means more integrated processes that are student and not institution-centric. It means improved outcomes all along the way, better services for students and learners, aligning the data across the entire educational system to create more personalized learning and give better views of outcomes all the way up to state executives, who can see how the supply chain of skills are developing in their region. Educational institutions must work together to leverage more shared services, which will both increase access by making the equivalent access to all students and ultimately lowering cost.
IBM has looked at the three core elements of educational systems – learning, administration and research – and , to deliver this industry transformation. Research innovation links High Performance Computing investments into economic development. Optimizing the back office and administrative processes is key to lowering costs of education. Smarter Classroom – focuses on developing a learning environment that leverages scarce budgetary resources to make the greatest impact to learning. Smarter classroom shifts funds from traditional expenditures in PC’s to thin clients and hosted desktops, leveraging open source tools for learning and for content and curriculum materials, leveraging insight from data to manage student performance and simplifying the management and operations of the learning environments to lower costs. When we start to integrate the processes, align the data, leverage shared services, and enable the environment through cloud computing, we create this educational continuum.
Over the past 20 years, education has had a very PC-centric model for how information technology was provided to their institutions. Close to half of the technology spend in education has gone to PC’s, almost 15 billion USD spent annually worldwide. If you couple that with Gartner’s estimate that about 70% of the cost of a PC is in the power, support and IT management that goes on behind it, we estimate that education is spending 45 to 50 billion USD on the power and cooling, on the staff for support and management of the environment. As you have most likely experienced, PC’s are the most underutilized resource sitting out in educational systems today. So there are tremendous challenges to leveraging this technology to trul improve student performance and student outcomes. Our Smarter Classroom directly addresses this issue.
IBM has been looking at how to help create a Smarter Planet in every aspect of commercial industry and public sector, including education. Every human being, company, organization, city, nation, natural system, and man-made system is becoming interconnected, instrumented, and literally made more intelligent. In this new world, we believe there are 4 questions to be considered: How can we take advantage of the wealth of information available from our new smarter things to make more intelligent choices? – New Intelligence How can we empower people with smart processes and systems so that they can realize their full potential -- Smart Work How should business, government and other institutions adapt to the expectations of its new clients and the ever faster pace of change that it brings? - Dynamic Enterprise How do we align our goals and behaviors with our new responsibilities, so that caring for our planet and its people is no longer perceived as generosity or sacrifice? - Green & Beyond What does this mean for education? One way to look at it is by starting at the top to address this question of does technology improve student outcomes. The most important question to be asking is: how is an individual student performing and what can we be doing to help them? And that’s about using new intelligence and providing insight through business intelligence tools and data to teachers and faculty. How do we allow a more dynamic and flexible learning model with the individual student? How do they work smarter in their learning process? How does education make an infrastructure that’s dynamic and flexible; as opposed to being tied to the traditional investments made in 20 th century technologies. Education needs something more dynamic to respond to shifts in enrollments. And ultimately how does education create all of these services in a more efficient way, a more green way?
What does the Smarter Classroom look like? It starts with a focus on Students, Teachers, Faculty and Administrators. We then leverage 21st century technology to help improve quality, increase access to educational resources and lower costs. It’s built on moving resources and tools into the clouds. The first element is a device-agnostic model that leverages mobile devices and thin clients from a variety of manufacturers. We can leverage these thin devices, using virtualized desktop services. These devices provide all the services and function needed, while all operations and management occur at a centralized location – in a cloud, in a hosted environment. We next create a portal for the teachers and faculty to allow them access to tools like business intelligence to track individual student performance. We have a set of open source e-learning tools and content that teachers can tap into and students can access at a very low-cost, and more importantly – to allow them a more personalized learning experience. The underlying infrastructure of the Smarter Classroom puts the majority of the resources in a centralized, efficiently managed cloud. The cloud allows the school, college or university to utilize thin clients, and via a broadband network, access everything they need. All other functions, costs and resources move out of the local environment, into a well-managed, efficient, virtualized central server location.
IBM and its partners have been working together to make the Smarter Classroom a reality. Our services organization provides the Virtual Infrastructure Access offering to build these virtualized desktop services. We also have a turnkey bundled approach called Virtual Client Solution and a set of partners that install and implement these bundles. IBM is working with thin client manufacturers, like Devon IT and Wyse, to integrate their technology into the Smarter Classroom. Our Cognos team has a set of dashboards available for educational institutions, to gain insights into student performance using predictive measures and intervention strategies. We have established partnerships with two of the leading open source learning management systems - Sakai and Moodlerooms, which we can integrate with our Virtual Infrastructure Access offering. Our administrative service provider, Global Business Services, along with application providers like Maximo from IBM Tivoli for asset management and Oracle/Peoplesoft for student information systems, for example, help to provide the management of resources to enable the Smarter Classroom. IBM’s strengths as a data center provider are brought to bear in assisting educational systems to create their own cloud environments with hardware and software products that can dramatically improve the utilization of resources. If an institution is interested in having someone else manage their central environment, IBM has managed services which provide data center services to our clients, as well as a recently announced cloud services for team productivity. We recently announced LotusLive, which enables teams to work more effectively together using the Web. I’d like to now share with you a number of examples of our IBM clients and the results that they’ve achieved.
So if you recall, the first of four key themes of the Smarter Classroom is New Insights - using new intelligence to help improve student performance. One benefit of new accountability requirements for student performance and a focus on outcomes, is that there has been a tremendous growth in the amount of data available about individual student performance. The challenge is what to do with that data, and how to present it to the people who came make the best use of it. All the testing and data won’t help the individual student unless we put that data back into the classroom and provide the teacher and faculty with insights they need to guide their instruction, assignments and activities. At Burke County Board of Education in Georgia, we worked to integrate multiple data sources of student performance with our Cognos tool. This tool uses business intelligence and analytics to help the teachers understand those results and help them create different intervention strategies for students to ensure improved outcomes. IBM can give them a full picture of student progress and help them identify which students need help and what kind of help they need.
There are a number of different types of data that can be integrated into the Cognos tool We have established links to a number of commerical and open source applications to collect and massage data into presentable formats. Our Global Business Services team works with our clients to identify the best sources and uses of data to help define metrics, use analytics and create dashboards for the teachers and principals, faculty and administrators. Our consultants along with Cognos work to put technology to work for educators. As we engage with And I think that’s an important message to governors and policymakers across all the country as they think about making education smarter in the 21st Century is it’s not the technology that does it. It’s how we apply the technology and I think we’ve all seen that working across every industry we’ve ever worked in at IBM. And this is the most critical point to how we want to make schools smarter and using that data to improve student performance.
The second key theme of Smarter Planet is Work Smart – developing ways to improve the processes, systems and tools to more efficiently connect people with resources for productivity. From a Smarter Classroom point of view, this means finding ways to making learning more accessible, more open, more flexible. And it’s really about personalizing learning. For example, in Singapore Polytechnic, we created an enterprise portal using Web 2.0 technology to help personalize the services to learners. The student of the 21 st century expects to integrate technology into their learning experience. They are well versed in Web 2.0 technologies such as mobile technology, Web 2.0, and social communities. And so the challenge is how do you keep students engaged? How do you help them learn at their pace and the way they want to learn? And that requires a lot more personalized and flexible learning approach than what you might get from a 19th Century textbook and so the printed textbook is becoming more dynamic, whether it’s through publishers’ development of a lot of online resources or a wealth of content that’s being created today and a lot of that content is even being created in a – in a kind of an open community, open source format. Working smarter means leveraging these abilities and technologies to improve learning, and providing each student what they need based on their abilities, resources and preferred learning style.
Some of you may have heard of the open source learning management systems Moodle and Sakai. Both of them are two of leading open source e-learning platforms in the world today. Moodle is available in 75 languages, and installed in about 45,000 institutions around the world already. It has an open content forum for teachers and faculty to build their own content and share it freely. It has resources to help teachers identify where students are underperforming and what content might actually help each student. Moodle is very popular in schools and colleges Sakai is another eLearning tool very popular tool set in higher education, and especially research universities. It has focused on the collaborative nature of higher education, and leverages project based learning, collaborative environments and learning resources to present a single portal for all services to students and faculty. Both of these tools are open source – which means that the code is no-charge. and IBM works with each of them to integrate their software into an Open learning environment. We will integrate either of them into our services engagements for Smarter Classroom clients. I also want to describe what our Lotus Team is able to bring to the table with our our open desktop. We are making tremendous strides with an open client suite - office suite, productivity suite and desktop solution - that we can incorporate into the Smarter Classroom and save our clients significant expense on license fees paid for commercial, proprietary desktop software. And so it’s a way to begin to use technology and Web 2.0 concepts to get teachers to collaborate and communicate with each other and to be able to personalize the learning process for individual students. IBM brings value to our clients through our experience with open applications and software. We bring a much more open approach to learning. It’s not specific to IBM, to a community that we’re trying to create. It’s not built around proprietary technology. We’re talking about open resources and open tools for students and for teachers and faculty that are based on open standards and open communities that will bring the power of that community together to really help improve student outcomes and ultimately lower costs.
So let me just bring it all together and summarize what we see the model for student computing in the 21st Century. The Smarter Classroom is first about taking the complexity out of the teaching process and the resources that we have in classrooms around the country. And whether it’s in primary schools or universities, we can reduce costs and approach a one-to-one student-to-computer ratios by leveraging low-cost thin clients, cloud-based delivery services of all these educational resources. We can take the complexity of managing PCs out of the classroom. IBM can work with you to become more green and more dynamic and more flexible. We can help support mobile education students through these virtual desktop images with access to the resources that they need. We help you lower costs of computing and improve security. We can even extend the lifetime of client devices. With some of our clients, we work to design a virtualized environment that repurposes and reuses old PC’s. Over the past 2 decades, a tremendous amount of institutional funds have gone into the network connectivity to the web for education. Now with that infrastructure, it is possible to centralize the services and provide thin clients to more students. So why should you work with IBM? First, we have several approaches to virtualization that can be customized to your need. We have the ability to start small and grow as required. We have specific offerings that are ready to work with you: Virtual Infrastructure Access from our technology services group for design, implementation and hosting of virtual desktop services; Virtual Client Solution as a bundled offering from IBM and our partners for a quick start implementation, and the Virtual Computer Initiative open source approach to more efficiently managing student labs . Second, we’re device-agnostic. We are not a PC vendor, and do not have a self interest in selling education more high function devices for their users. Instead, we are working to help build an infrastructure for the 21st Century and optimize the solution and the devices for our clients. You need a partner like IBM to help them build an infrastructure that can accommodate a very dynamic consumer marketplace for these devices and to let you choose what is the best at any one time. Third, IBM is an expert in efficiently managing the Data Center and applications. We have services, hardware and software that can help optimize your operations. We have deep skills in open software and open tools for education, and we have been a leading contributor and supporter of education over the years. Finally, we have services expertise in education. With our Global Business Consulting services, we can help to create and implement a strategic for transformation of your institution. With our software offerings – we have education better understand, better manage and better adapt to the changing environment of learning and instruction. From Cognos with analytics and intelligence, to Lotus for collaboration, to Tivoli for systems management – we can provide the full spectrum of resources that you need to create the Smarter Classroom. From IBM global financing, we are able to provide much-needed financing for projects to get started now. Learning in the 21 st century demands a smarter way of learning – a Smarter Classroom. The game has changed in the 21st Century. PCs are last century’s news, that the shift has already occurred to cloud computing. The Smarter Classroom helps you to more effectively leverage precious funding for learning, more directly impact student performance, and more responsibly manage scarce resources.
IBM Partnerworld 2006IBM PartnerWorld 2006 06/16/10 03:26 PM 4:3 ratio template4:3 Aspect Ratio
Stimulus Investments for Long Term Economic Sustainability
The Education Continuum – A more integrated approach
The global economy is in a different kind of downturn Traditional responses will not suffice Long and Difficult
Unprecedented constraints on access to capital
Decreasing consumer spending and property values leading to reduced revenues and operational funds
Disruptions in supply chains reducing the number of viable vendors
Increasing demand for public services as private sector alternatives become unaffordable
Industries will be restructured
New regulatory regimes requiring greater reporting and accountability
Activist government will be engaged in local decision making
Infrastructure investments to support transformation
Typical cost management will NOT be enough Education institutions must rethink key processes to both improve student performance, as well as reduce costs – we need smarter approaches
Succeeding in the New Economic Environment: Why Invest in Education?
Education is recognized as a Critical Element to Economic Recovery
“… Economists have long recognized that the skills of the workforce are an important source of economic growth… policies that lead to broad investments in education and training can help reduce inequality while expanding economic opportunity.” (Bernanke, 2007).
Economic Stimulus Packages around the globe have targeted investments in Education :
United States: $100B in learning, technology and school modernization
European Union: $300B includes investments in education and retraining
France: $33B in public sector including higher education
Sweden: $1B in economic stimulus measures for the labor market and education
Israel: $5.4B investments include education
China: $586B, 2-year stimulus package. 4.4B to improve school buildings and add teaching facilities in central and western China.
Australia: $1.1B investment in education source: IBM MI Data on Economic Stimulus 12/15/08
Traditionally, close to 50% of Technology Investments in Education have been directed to PC’s GMV 2H08: Education Source: IBM MI Global Data 2H08
PCs are the most underutilized and the most difficult to manage IT assets in an institution .
High systems management costs
Low resource utilization
Software compliance risks
Supporting heterogeneous devices and operating system
IBM’s Smarter Planet: A response to four critical questions Smart Work Green & Beyond New Intelligence How can we work smarter supported by flexible and dynamic processes attuned to how students want and need to learn? How can we take advantage of performance data and the wealth of open materials to directly support student achievement? “ Does technology improve student outcomes?” “ How do we create more flexible learning processes” “ Our resources are limited” I Need Insight I Need to Work Smart I Need Efficiency Dynamic Infrastructure How do we create an infrastructure that drives down cost, is intelligent and secure, and is dynamic to the learning needs of the institution? “ My infrastructure is inflexible and costly” I need to respond quickly How do we drive greater efficiencies, deliver broader access to more students, and by take action now on energy, the environment, and sustainability?
A Smarter Classroom leverages 21 st Century technology to improve quality, increase access and lower costs. Centralized Infrastructure
Network Services provide high speed connectivity between thin clients and servers
Integrated Portal provides consolidated access to applications and content
VIRTUALIZED DESKTOP SERVICES Students, Faculty, Teachers and Staff Public Infrastructure IBM Public Clouds Legacy Desktop Services Open Education Resources
Web Services from IBM and others for collaboration and productivity
Classrooms, labs and mobile access built around virtual desktops
Thin Clients and Mobile Devices allow every user to access services easily
Virtualized Cloud Services centrally supports a distributed set of campuses and classrooms
IBM hosted delivery as an option
Open Source eLearning & ePortfolios Courseware, Content and Services
Business Intelligence provides insights on student performance
Virtualized computer resources of legacy desktop applications and services, using Open Source to lower costs.
Industry Standard Framework
Administrative Services provide for management of resources and assets to support learning
On Demand Workplace INFORMATION ON DEMAND BROADBAND INFRASTRUCTURE
A Smarter Classroom leverages 21 st Century technology from IBM and our Partners Centralized Infrastructure VIRTUALIZED DESKTOP SERVICES Students, Faculty, Teachers and Staff Public Infrastructure IBM Public Clouds Legacy Desktop Services Open Education Resources IBM’s Virtual Infrastructure Access & Virtual Client Solution IBM Servers & Storage Industry Standard Framework Consumer devices, thin clients IBM Managed Services On Demand Workplace INFORMATION ON DEMAND BROADBAND INFRASTRUCTURE
SMARTER CLASSROOM: New Intelligence for Student Success Burke County Board of Education
Fact : The amount of data related to student performance has doubled over the past decade.
Tie together multiple data sources of student performance for a better understanding of results
Understand student attendance patterns and create intervention strategies to address issues
Smarter Educational Outcomes
A full picture of student progress through the year
Early identification of students at risk and proactive steps to remedy the situation
Burke County Public Schools serves K-12 students in rural Georgia
Educational Performance Management with Cognos: Invisible (Data) to Visible (Relevant Information) METRICS DASHBOARDS ANALYTICS MANAGED REPORTING SMARTER CLASSROOM: New Intelligence for Student Success Student Information System Learning Mgmt. System Financial Management Human Resources Special Education Curriculum Food Services Housing Library SAP SchoolNet SASIxp Auxiliaries Pearson SEAS - Computer Automation Peoplesoft
Fact: Enrollment in higher education is increasing at a rate of 4M per year
Enterprise Information Portal to facilitate collaboration
Leverage Web 2.0 technology in academic programs
Smarter Educational Outcomes
Role-based, personalized services to all students to increase access to learning and resources
SMARTER CLASSROOM: Work Smart to deliver Accessible Learning Singapore Polytechnic University Singapore Polytechnic has produced 145,000 graduates since it opened in 1954 as first national technology university
with components that empower and foster innovation
Use an engaging and interactive user experience:
through Web 2.0
Leverage open source tools for learning:
Desktop applications and environments
Courseware platforms and tools
Content and curricular materials
SMARTER CLASSROOM: Lotus, Sakai CLE, Moodle
Smart Work Green & Beyond New Intelligence Dynamic Infrastructure IBM helps education create an intelligent infrastructure that drives down cost and is dynamic and secure. Improved outcomes for students, education and society Personalized learning resources for students and teachers Responsible investments delivering results Flexible systems to respond to changing environments Smarter Classroom from IBM IBM helps education reduce energy costs , meet legal requirements, develop new processes that offer a new portfolio of green services and products. IBM helps education bring together deep analytics with advanced technology and research to create new insights and guide decisions. IBM helps education work smarter supported through open applications and flexible processes .