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  • 1. Earnings Release 2Q12August 10th, 2012
  • 2. Quarterly Highlights • Expansion of 19.7% p.a. in EBITDA. The EBITDA margin rose to 20.2% this quarter, up 4 percentage points compared to 2Q11 ResultadoResults • Gross revenues totaled R$ 103.5 million and gross margin rose to 25.7% • Net profit of R$ 5.8 million in the period, with net margin expansion • CSU CardSystem: new contracts to issue cards with Banco do Nordeste and Banpará • Business strategy focused on expansion and diversification of revenue streamsNegóciosBusiness • CSU Contact: concentration of operations at Barueri/SP (Alphaview) and Recife/PE sites • Diversification of the free float:Capital • Entry of new institutional investorsGovernançaMarket • Increase in the number of investment clubs • Largest share of free float in the hands of individuals 2
  • 3. Awards and recognitionRanking Visa: Charge Back processCSU CardSystem: Top 2 – Porto Seguro cards – among all Visa cards globallyAward Consumidor Moderno of Excellence in Customer ServiceCSU Contact: Contact Center Company of the Year for small and mid-sized operations. 18º ABEMD Award CSU Contact: Clients’ Cases Case NET – Silver Trophy Skills Based Prioritization Cell Case TELEFONICA/VIVO – Bronze Trophy Reclame Aqui (Claims) Services Ranking Banco do Brasil: Goals for credit collections CSU Contact: 1st place in three states: CE, SE and SP 3 3
  • 4. Diversification of revenue streams BNB tender - R$ 50 million in four years Banpará tender- R$ 21.5 million in two years Porto Seguro Contract Renewal New multi-supplier rewards catalogue for Porto Seguro and Banrisul Deployment of Banrisul cards with chip and Platinum cards Issuance of Sócio Rei Program credit cards with BMG Expansion of Banestes loyalty program for Visa brand New Net Operation: customer retention cell in Alphaview BPO Expansion for Accor (Edenred) and Telefonica (Vivo) 4
  • 5. Careful management preserves resultsGross Revenue Gross Revenue Share(R$ thousand) 1.3% ( % of Total Revenue) 59% 209,515 212,234 54% 51% - 5.1% 49% 109,014 103,451 41% 46% 2Q10 2Q11 2Q12 CSU CardSystem CSU Contact 2Q11 2Q12 1H11 1H12EBITDA x EBITDA Margin Net Profit and Net Margin(R$ thousand and % of Net Revenue) (R$ thousand and % of Net Revenue) 33.6% 32.5% 40,518 13,601 19.7% 30,342 -0.1% 10.265 19,084 6.9% 20,7% 5,853 5,843 5.3% 15,941 15,6% 20,2% 15,8% 5.8% 6.2% 2Q11 2Q12 1H11 1H12 2Q11 2Q12 1H11 1H12 5
  • 6. Performance by business unitBilled and Registered Cards(R$ millions) • New contract with Banco do Nordeste – -0.01% BNB, has the potential to generate R$ 50.0 25.3 22.0 23.6 22.6 22.9 23.8 million in revenues 4 year period 19.4 20.7 19.2 20.5 • Contract with Banpará should generate R$ 21.5 million in 2 years • Contraction in EBITDA margin due to a 2Q11 3Q11 4Q11 1Q12 2Q12 smaller scale in the unit Billed cards Registered CardsGross Revenue EBITDA e EBITDA Margin(R$ thousand) (R$ millions and % Net Revenue) 10.2% 7.9% 116,083 40,174 105,338 37.225 1.2% -4.8% 38,3% 37,8% 55,560 56,231 19.733 18,786 38,6% 36,8% 2Q11 2Q12 1H11 1H12 2Q11 2Q12 1H11 1H12 6
  • 7. Performance by business unitNumber of Workstations(units) • Concentration of operations in Alphaview and Closing of RJ site Closing of SP site Recife 4,433 4,207 4,090 4,163 4,016 • Wage increases in Recife, with punctual impact on margins • Higher investments in attracting and 442 409 developing people due to lower costs with 295 340 272 payroll taxes 2Q11 3Q11 4Q11 1Q12 2Q12 Training TotalGross Revenue EBITDA e EBITDA Margin(R$ thousand) (R$ thousand and % of Net Revenue) -7.7% 0.7% 0.4% 104,177 -11.7% 96,151 -7.6% -7.1% 53,454 298 345 47,220 (3.794) (6.885) 2Q11 2Q12 1H11 1H12 2Q11 2Q12 1H11 1H12 7
  • 8. Use of Cash • Total of R$ 530 thousand invested in CARD3 stockNet operating cash buybacks during 2Q12 generation on • The cash balance ended the 2Q12 totaling R$ 24.8 2Q12: million, an increase of 12.2% as compared to 1Q12R$ 12.8 millions • Repayment of 6.5% of gross debt in comparison with 1Q12 Net Debt and Use of Cash (R$ millions) 52.9 47.1 42.6 43.1 36.1 7.8 10.4 5.7 5.1 13.9 1.6 1.4 4.5 7.5 0.5 1.2 8.0 2Q11 3Q11 4Q11 1Q12 2Q12 Net Debt Capex CARD3 Buyback Dividends / Interest on Equity 8
  • 9. Capital ExpendituresCapex(R$ millions) • Capital expenditures of R$ 5.1 million 42.3 in 2Q12, totaling R$ 10.8 million in 1H12 18.6 28.5 • New tools and products for CSU 8.6 MarketSystem division such as multi- supplier rewards catalogue 10.8 19.9 23.6 2.6 • Significant reduction in investments 8.2 in CSU Contact 2010 2011 1H12 CSU CardSystem CSU Contact 9
  • 10. Additional Information Mônica Hojaij Carvalho Molina Carlos Montenegro Investor Relations Tel: +55 (11) 2106-3821 E-mail: ri@csu.com.br Web Site: www.csu.com.br/riThis material is the property of CSU CardSystem S.A., and any partial or total reproduction without the Company’s writtenapproval is prohibited. All rights reserved. Opinions expressed in this document are subject to change without prior notice. 10