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Apresentação dos Resultados 1T11
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Apresentação dos Resultados 1T11

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  • 1. & ( ) Financeiros ((• ! " ## $ % #• * + ( ( ( (( ( ,•- . % * , * , /( 0 $ /(0 /8 $$ • /0 •1 2 3 4 4 3 5# 4 4 3 -6 1 %& % # • 77 +
  • 2. % ( ( (( ( (9 ( (/ ( 0*"( , 106,5 105,0 103,6 ( ( ( ( 100,5 ( ( (/ ( 0 97,8 /8 (( ( ( + (( ( ( ( (/ ( 0 ( 1T10 2T10 3T10 4T10 1T11 ( ( ( ( ( 9 (( ( (# 4*"( , 31,3 28,4 30,1 :; ( ( ( ( 24,9 ! ( ( ( 9 ( ( 20,7 19,4 20,6 22,2 ( (( ( (( .< 17,3 ( (% 4( 14,4 8,0 7,7 8,5 8,9 4,4 1T10 2T10 3T10 4T10 1T11 Lucro bruto EBITDA Lucro liquido=) (+ ( ( (% #( (. ( ( (( (( ( 3 ( ( 3> ( < ( ( ( ( ( (# # ( ( ( 4 5
  • 3. & ? ( ( (( ( ( 3 / ( ( ( @ (( ( ) ( ( (% , * * ( (@ ( ( 2 , A ? Entretenimento $ 5% Varejo21,3 21,8 # ## 15% 17,1 17,0 17,3 Seguros 6% Bancos 50% % # % # 5% # % # % Financeiras 24% ( @ (• B ( ( ( (( ( ( ( + ( ( 7( C• & (( ( ( ( (3 (( (( (( C(• ( (( ( (( ( ( ( ( (% #C(• ( ( ((3 ( ( ( % ((/ (( 2 ( ( 0 (( ( > (( 4
  • 4. &*"( , *"( (( ( ( (2 , -22,5% -20,9% -8,2% -15,7% 64,2 26,6 54,3 25,0 49,8 49,8 21,1 21,1 49,6% 44,8% 45,7% 45,7% 1T10 1T11 4T10 1T11 1T10 1T11 4T10 1T11*"( (( ( ( (2 , -17,3% • B % /0 /8 -15,8% 3 D 2 B 9C 20,8 21,2 17,5 17,5 • - % C • 3 3 38,0% 42,1% 38,0% 35,0% 3 #7 4 4 -6 1 %& 5 4 4 =) (+ ( ( (% #( (. ( ( (( ( ( ( 3 ( ( 3> ( < ( ( ( ( ( (# # ( ( ( 4 $ 1T10 1T11 4T10 1T11
  • 5. & ( ( ! " ! " %# $ Infra BPO BPO 3.757 3.918 0,7% Infra 3,5% 3.468 12,6% 3.268 3.248 12,5% Crédito e Crédito e Cobrança Cobrança 9,3% 10,0% 400 556 426 SAC 273 28 56,3% Televendas SAC 1T10 2T10 3T10 4T10 1T11 21,1% Televendas 50,7% Treinamento Total 23,3% Dez/10 Mar/11 • ;3 9 5 % #C • 1 ? % ) 4 6
  • 6. & *"( , *"( (( ( ( (2 , 16,5% 24,5% -76,1% 50,7 50,7 4,6 43,5 40,7 12,2% 1,1 1,1 2,3% 2,3% 1T10 1T11 4T10 -0,3% 1T11 1T10 1T11 4T10 1T11 (0,12) *"( (( ( ( (2 , • B % /0 3 -0,1% 9 C -6,5% -9,5% -6,5% • Consistente melhoria nas linhas de rentabilidade em 1T10 1T11 4T10 1T11 (0,03) relação ao 4T10. (3,1) (3,1) (3,9)=) (+ ( ( (% #( (. ( ( (( ( ( ( 3 ( ( 3> ( < ( ( ( ( ( (# # ( ( ( 4 E
  • 7. F (( 9 F ( ( ( 9 ("( (• ( (2 (2 ( ("(7 ( ( ("( 7( 5# C• / ( ( 9 ("( 5( C• 6 ( ( 3 ( ( ( ( (1 &5C• & ( ( ( ( ( (( ( ( 8 $# • G? ("( ( ( E ( 3 ( ( . ( • & ( ("( #( (( (3 ( (• ? (( ( ((D9 ( ( (# ( ( ( ( ( (( ! ( ( ( ( 3 ( ( (( 3D 8
  • 8. 6•B % " # $ H /0 /8 • ! C • C • ! I 4•1 /0 • crescimento da unidade e ! 4 Investimentos - R$ milhões 1T11 1T10 % 4T10 % CSU CardSystem 5,3 4,6 14,8% 5,8 -7,9% CSU Contact 4,8 2,0 143,7% 1,5 232,5% Instalações - 0,9 -100,0% 0,3 -100,0% Capex 10,2 7,5 35,1% 7,5 35,7% 9
  • 9. B ( ; ( 3 !(( ( ( ( ( ( (9 ( 3 (( (3 ( ( ( ( ( ( ((((( ((((( ((((( I ((((( ((((( ((((( 3J (( 3 K J 3 ( ( (( : ((9 ( 3> (( (( L? (( )3 (( ( ( ( (((((( (((((( ((((( ( ( (3 3 A < ( ( (3 ( ( > ((((( ((((( (((( ( (3 10
  • 10. 6 ( 1 Mônica Hojaij Carvalho Molina Carlos Montenegro Thatiana Santos Zago Relações com Investidores Telefones: (11) 2106-3821 E-mail: ri@csu.com.br Site: www.csu.com.br/riEste material é propriedade da CSU CardSystem S.A. É proibida qualquer reprodução parcial ou total sem a aprovação por escrito da Companhia. Todos os direitos reservados. As opiniões expressas nesse documento podem mudar a qualquer momento sem aviso prévio.