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New Mainstream for Growth - Emerging Technologies & Trends


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  • 1. New Mainstream for Growth Emerging T h l i & T d E i Technologies TrendsCSC Proprietary Slide1
  • 2. Agenda Emerging T h l E i Technology G Growth M k t O th Markets Overview i Foundational Technologies: • Cloud Services, Cybersecurity and Applications How to take advantage? g © CSC 2011 2
  • 3. Emerging Technologies and Computing Modelsare changing the LandscapeWe believe …• As-a-Service is becoming the norm, for both IT and business processes• Consumerisation of IT is accelerating, and consumer markets are defining new business models• Mobility of devices means mobility of people, skills, knowledge, tasks, processes and functions• Requirements for integrity and stability in business operations require outcome-based SLAs• Expanding data volumes and industry regulation will increase and drive master data management management, content management/search, analytics, and associated compliance reporting• Cybersecurity is more critical than ever• Service integration/orchestration is the major opportunityPay-as-you-goPay as you go infrastructure is table stakes © CSC 2011 3
  • 4. Macro trends and client priorities are driving new opportunitiesMacro Trends Client Priorities Strategic Growth Markets Enhance the Industry-Specific BPO IT as a service client experience Business-Focused Analytics Transform risk and regulation to competitive advantage Enterprise Transformation Consumerisation of IT Improve corporate Applications performance management Trusted Cloud Services Gain business and IT delivery efficiencies Doing more with less Cybersecurity Exploit mergers and acquisitions Virtualization Improve business agility p g y Health IT Market uncertainty Move into growth markets Mobility Security is paramount High Growth Geographies © CSC 2011 4
  • 5. Forrester – The Coming Upheaval in Tech ServicesJuly 2010 Emerging servicesThe Balance between traditional Security-as-a-serviceand emerging services i shifting d i i is hifti Data/Bi-as-a-service implementation Data/BI-as-a-services Traditional services SaaS and PaaS seats IT consulting (strategy, business process consulting, change management) SaaS and PaaS implementation services Public cloud implementation Systems integration (packaged apps and consulting implementation, apps integration) Public cloud services Outsourcing ( i f O t i (mainframes, networks, t k Services integration data centers, desktops, applications) Services orchestration Product development and R&D P d td l t d © CSC 2011 5
  • 6. Opportunities for Growth … 800 $758 $765 $748 $729 $711 Business CAGR $689 700 $669 $627 226 236 3-Yr 21.7% 217 $590 205 600 177 192 5-Yr 18.4% $549 163 $543 87 137 10-Yr 12.0% 81 500 76 31 60 48 69 85 100 116 133 144 155 Emerging CAGR 19 400 3-Yr 36.2% 5-Yr 34.9% 300 10-Yr 10 Y 23.4% 23 4% 428 437 443 442 437 427 200 419 408 398 388 Traditional CAGR 374 3-Yr 1.1% 100 5-Yr 0.0% 10-Yr -1.3% 0 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 Business Solutions Emerging Services Traditional Services IT consulting (strategy, business Business Services Vertical Software process consulting, change management) Implementation and Consulting • Business Services • Cloud Imp./Consult • System Integration Systems integration (packaged apps implementation, Service Orchestration Software/Platform as a • Vertical Software • Service Orchestration • Outsourcing apps integration) Outsourcing Service Security as a Service (mainframes, networks, • BPaaS • SaaS/PaaS • IT Consulting data centers, desktops, applications) Infrastructure as a Service • Security-aaS • IaaS/Public CloudSources: Forrester Research, Gartner Research © CSC 2011 6
  • 7. Clouds, Big Data and Smart Assets:10 Tech-Enabled Business Trends to WatchAdvancing technologies and their swift adoption are upending traditionalbusiness models. Senior executives need to think strategically about howto prepare their organizations for the challenging new environment.• Distributed co creation moves co-creation • Imagining anything as a service into the mainstream • The age of the multisided• Making the network the organization business model• Collaboration at scale • Innovating from the bottom• The growing "Internet of Things" of the pyramid• Experimentation and big data • Producing p g public g good on the g grid• Wiring for a sustainable worldFor senior executives, merely understanding the ten trends outlined hereisnt enough. They also need to think strategically about how to adaptmanagement and organizational structures to meet these new demands demands. © CSC 2011 7
  • 8. CLOUD MOBILITY SERVICES MARKET MARKET Software as a ServiceMobile-enabling processes, optimized for performance people and assets and manageability © CSC 2011 8
  • 9. INDUSTRY-SPECIFICBUSINESS-FOCUSEDBUSINESS FOCUSED ENTERPRISE SANALYTICS BPO TRANSFORMATION MARKET A $40B MARKET MARKETCapitalizing on the value Leveraging IT effectively to of information as an solve key business challenges enterprise asset © CSC 2011 9
  • 10. INDUSTRY-SPECIFIC INDUSTRY SPECIFIC CYBERSECURITY BPO MARKET MARKET Best-in-class business pro- Enabling organizations tocess services enabling clients operate with confidence to focus on core business © CSC 2011 10
  • 11. How to take advantage: City of Los Angeles safes moneyThe City of LA is dramaticallylowering operational costs whilesignificantly improving the enduser experience and productivityby leveraging CSC’s cloud y g gcomputing integration andsecurity expertise with Google’sinnovative cloud applications.CSC provides systems integrationand end user services including services,solution architecture and design,integration with the city’s identitymanagement system, migration of g y , glive and archive e-mail data, setup,and training for city trainersand administrators. © CSC 2011 11
  • 12. Thank You
  • 13. © CSC 2011 13