Family Readiness Officer Training Presentation

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Family Readiness Officer Training Presentation for the NECC Family Readiness Symposium 2011 (DRAFT CRM)

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  • 6 months prior: Ombudsmen trained by FFSC FRG Leader trained by FFSC FRT trained by higher ECH Comm plan established with FRT
  • Things to consider during this brief
  • HPL…how they are different from FRO and added responsiblities Can A civilian fill this role? Position Discription
  • FRO Conduct Performance Issues Collateral duty that could consume tremendous amount of time Commitment Work closely with Command Training Department (N7) to ensure part of the FRTP address training needs/requirements for Family Readiness
  • Additional training considerations OPSEC …..online PII…. Online Operation Prepare (NFAAS)…FFSC…shift thinking from Navy to Family talk Master Training Specialist training Sponsor training….FFSC Communication….FFSC Advanced FRG Training…FFSC Resource Training for CMD Leadership (I & R) …FFSC ? EFMP overview…FFSC COSC Brief….NECC N7 FOCUS Brief….awareness of what they have available O
  • INDOC with the Sailors Consider a FAMILY INDOC Command Indoc packets---contact sheets Opt Out sheets
  • Budget template for CPFRT…….what would you like to see? What are the priorities? CO’s directives- do you know the Commander’s intent PCE----Prospective Command Element
  • Do you know of others that are not listed? Now where to look? Can you provide an example of a resource that helped your sailor’s family? How does the FRO become educated on the programs available? Omb Assembly, FFSC….
  • FFSC schedules/online training Coordinate Funding / travel authorization How will training be coordinated for families? ….. Sailors should receive training for families via command?
  • Pre-approved travel & training for volunteers ***plan for in yearly budget ITO process
  • Should the FRO be involved with survivor support? How does CACO affect the CPFRP?
  • Need to use the Chain of Command?
  • FRO who communication often with families along with the Ombudsman and FRGL act as Yellow Canaries. They will be your early warning of problems that are raising in your command while on deployment or not.
  • CFRT Training FRO Training INDOC Family INDOC
  • Family Readiness Officer Training Presentation

    1. 1. Roles of Personnel Family Readiness Officer Communication Total Force Fitness
    2. 2. Ms. May Jacobs NECC Family Readiness Director CUCM Calvin Foster 1NCD Family Readiness Officer Family Readiness Officer
    3. 3. Scenario <ul><li>Six (6) months prior to deployment </li></ul><ul><li>During deployment 3 personnel wounded in action </li></ul><ul><ul><li>Death of service member deployed </li></ul></ul><ul><ul><li>Service member’s son killed by gunshot while riding </li></ul></ul><ul><ul><li>in vehicle back home </li></ul></ul><ul><ul><li>Chaplin returned CONUS mid-deployment </li></ul></ul><ul><ul><li>Spouse demanding sailor to return home </li></ul></ul><ul><ul><li>immediately </li></ul></ul><ul><ul><li>Troop sent picture of him in pickup truck via social </li></ul></ul><ul><ul><li>media for convoy – not true (MRAP) </li></ul></ul><ul><ul><li>Spouse miscarried AND in process of deportation </li></ul></ul><ul><ul><li>High rate of divorce for deployed sailor </li></ul></ul>
    4. 4. Things to Consider <ul><li>How this applies to me </li></ul><ul><li>What do I need to discuss with my team </li></ul><ul><li>Resources to remember </li></ul>During this Session think about…
    5. 5. Purpose <ul><li>To define the roles and responsibilities of the Family Readiness Officer (FRO) </li></ul><ul><li>To illustrate the pivotal role the FRO plays as member of the CFRT </li></ul><ul><ul><li>The FRO shall be a uniformed service member in pay grade E-7 or above assigned in writing as a collateral duty and directly reporting to the CO. </li></ul></ul><ul><li>To depict how the FRO provides direct coordination of the CPFRP between the CO, Sailors, and families </li></ul>A Sailor who’s family is training and mission ready can fully focus on the mission. He or She has confidence in their command and their family trusts the organization.
    6. 6. Family Readiness Officer <ul><li>The primary duty of the FRO is to serve as a communication portal to the command Ombudsman, FRG Leader, Sailors, and their families </li></ul><ul><li>Special consideration when choosing your FRO </li></ul><ul><ul><li>Experience in the Command </li></ul></ul><ul><ul><li>Other Collateral Assignment </li></ul></ul><ul><ul><li>Communication Skills with Civilian Personnel/Family Members </li></ul></ul><ul><ul><li>Ability to empathize with Command Families and vet their concerns </li></ul></ul><ul><ul><li>Willingness to “step up” in times of crisis or distress </li></ul></ul><ul><li>The FRO ensures resources are leveraged to educate, prepare, and empower Sailors and their families as directed by the CO's intent and vision </li></ul>
    7. 7. Training <ul><li>At a minimum, the FRO shall attend the following NECC Family Readiness Team trainings: </li></ul><ul><li>(1) NECC Family Readiness Symposium </li></ul><ul><li>(2) NECC CFRT Training </li></ul><ul><li>(3) NECC FRO Training </li></ul><ul><li>(4) Command Portal Training </li></ul><ul><li>The FRO shall also attend the following Fleet and Family Services Center trainings: </li></ul><ul><li>(1) Ombudsman Basic Training (OBT) </li></ul><ul><li>(2) Family Readiness Group Leadership tra ining </li></ul>Training is Essential
    8. 8. Indoctrination <ul><li>The FRO shall conduct personal and family readiness screening interviews with each Sailor as part of the command’s official check-in process. During the interview, the FRO shall distribute CPFRP Orientation Packets. </li></ul><ul><li>A CPFRP Authorization Form, (Appendix c) commonly referred to as “contact sheets” with instructions for completion. </li></ul><ul><li>CPFRP Opt-Out Form </li></ul>Sample Contact Sheet
    9. 9. Prospective Commanding Officer In-Brief <ul><li>The FRO shall brief the prospective CO prior to turnover and provide an assessment of the CPFRP. As the family readiness subject matter expert, it is the responsibility of the FRO to ensure that the CO’s directives regarding the command’s family readiness posture are current. </li></ul><ul><li>The CPFRP budget should be discussed with the CO to assist the command in establishing funding priorities. </li></ul>FRO Keeps Leadership Informed on Family Readiness Matters
    10. 10. Effective Marketing <ul><li>To ensure effective marketing and promotion of all available programs, the FRO must be familiar with the concepts and information provided and be able to articulate the benefits of each </li></ul><ul><ul><li>Fleet and Family Service Center </li></ul></ul><ul><ul><li>Military OneSource </li></ul></ul><ul><ul><li>Military Homefront </li></ul></ul><ul><ul><li>FOCUS </li></ul></ul><ul><ul><li>United through Reading </li></ul></ul><ul><ul><li>Resources that are available at this symposium </li></ul></ul>FRO Knows the Services Available
    11. 11. Ombudsman, FRG Leader & Family Training <ul><li>The FRO shall coordinate appropriate and timely training for the command’s Ombudsman and FRG Leader. </li></ul><ul><li>The FRO will coordinate command leadership attendance at graduations of Ombudsmen Basic Training and FRG Leader Course for attendees from their command </li></ul><ul><li>The FRO will coordinate Family Readiness training for Sailors and their families </li></ul>FRO Schedules Training for Ombudsman and FRG Leader
    12. 12. Reimbursement <ul><li>The FRO shall ensure the timely submission of authorized volunteer reimbursement claims to the command Supply Department. </li></ul><ul><li>The FRO shall arrange for all appropriate CPFRP administrative and logistical support to include but not limited to any necessary transactions between the CPFRP and other installation military organizations, such as the military post office, printing facilities, and the disbursing office. </li></ul>FRO Submits Volunteer’s Reimbursement Claims to Command
    13. 13. Survivor Support <ul><li>The FRO should not be assigned as a Command CACO to prevent a conflict of responsibility during a casualty/crisis situation. </li></ul><ul><li>CACO Notification. The FRO shall NOT participate in CACO notification </li></ul><ul><li>Survivor Support. The FRO shall coordinate survivor support efforts through the CACO. </li></ul>The FRO is NOT the CACO
    14. 14. Deputy FRO <ul><li>Deputy FRO. COs may designate a Deputy FRO to work directly for the FRO and assist in the performance of duties. Deputy FROs will be a member of the command and should be in the pay grade of E6 or higher. The Deputy FRO position is a collateral duty. If the FRO is absent from the command for a prolonged period, their duties and responsibilities may be passed to the Deputy FRO. </li></ul><ul><li>If assigned to a geographically dispersed command, Deputy FROs may be assigned to perform the same roles and have the same responsibilities as the FRO, in locations distant from the CO. In these instances, the Deputy works directly for the CO and the relationship between the FRO and Deputy FRO will be one of communication and not direction. </li></ul>Deputy FRO Position is a Collateral Duty
    15. 15. Admin Support <ul><li>Commands should provide administrative support to the FRO. In the absence of the FRO anyone providing administrative support shall not fulfill any role or responsibility of the FRO or Deputy FRO. </li></ul><ul><ul><li>Nametags and Business Cards </li></ul></ul><ul><ul><li>Cell Phone/Blackberry </li></ul></ul><ul><ul><li>Meeting Space </li></ul></ul><ul><li>Higher Echelon FROs. Higher Echelon FROs are an assistance resource for subordinate command FROs. </li></ul>Administrative Support CANNOT Fulfill FRO Role
    16. 16. Scenario Yellow Canary Early coal miners didn’t have the special equipment miners have today to measure gas in the air, so it was impossible to tell if the gases were building up to dangerous levels. Miners started to use canaries to test the air quality in the mines. Canaries are very sensitive to carbon monoxide. The canaries would chirp and sing and make noise all day long. But, if the carbon monoxide levels got too high, the canaries would have trouble breathing, and maybe even die. When the canaries were no longer singing, miners would know that the gas levels were too high. They would leave the mine quickly to avoid being caught in an explosion. This is how canaries acted as a warning system for miners. Canaries: Warning System for Coal Miners
    17. 17. What is next? Family Readiness Officer WE WILL USE THREE MAIN TENETS TO ACHIEVE OUR VISION. THE FIRST TENET,&quot;WARFIGHTING FIRST,&quot; OUR SECOND TENET IS &quot;OPERATE FORWARD.&quot; OUR THIRD TENET IS &quot;BE READY&quot;. HOWEVER, WE CANNOT BE A WHOLE NAVY WITHOUT A MOTIVATED, RELEVANT, AND DIVERSE TEAM OF SAILORS, CIVILIANS, AND FAMILIES. THIS LEVEL OF READINESS REQUIRES THAT EACH AND EVERY SAILOR BE PHYSICALLY, MEDICALLY, PSYCHOLOGICALLY, SPIRITUALLY, AND ADMINISTRATIVELY READY TO DEPLOY WORLDWIDE. IN ADDITION TO OUR SAILORS AND CIVILIANS, WE HAVE A RESPONSIBILITY TO OUR NAVY FAMILIES, WHO WE MUST GUIDE AND ASSIST IN HANDLING INCREASINGLY DYNAMIC SCHEDULES, MOUNTING OPERATIONAL STRESS, LONGER SEPARATIONS AND THE POTENTIAL INJURY OR LOSS OF THEIR SAILOR. ACCORDINGLY, FAMILY READINESS IS ALSO A PART OF &quot;BEING READY.” WHILE WE HONE OUR INDIVIDUAL, UNIT, AND FAMILY READINESS, WE HAVE TO DEAL WITH DIMINISHING RESOURCES. WE MUST ADOPT AND EMBRACE A CULTURE OF FISCAL RESPONSIBILITY AND JUDICIOUSNESS. WE MUST BE READY AND WILLING TO MAKE ANALYTICALLY SOUND, HARD CHOICES IN THE MONTHS AND YEARS AHEAD. FURTHER, WE MUST ALSO LOOK FOR INNOVATIVE WAYS OF MAINTAINING OUR FORWARD DEPLOYED ANDREADY POSTURE, WHILE SEEKING EFFICIENCIES AND REDUCING COSTS WHEN WE CAN. UNCLAS PERSONAL FOR ALL FLAG OFFICERS, SENIOR EXECUTIVE SERVICE, COMMANDERS, COMMANDING OFFICERS, AND OFFICERS-IN-CHARGE FROM ADMIRAL GREENERT//N05400// NAVADMIN 284/11 MSGID/GENADMIN/CNO WASHINGTON DC/N00/SEP// SUBJ/ASSUMPTION OF COMMAND//
    18. 18. Where to go now? Next on Agenda

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