2 recovery guidelines

Guidelines for Preparing Community Recovery Plans 2011 Emergency Management Conference Loveland, Colorado

Session Objectives
Identify and discuss:
Common community recovery issues, problems and challenges
Elements of a community recovery program
Outline for a Community Recovery Plan
Recovery Support Functions, or RSFs
Recovery roles of the Emergency Manager, Recovery Manager and Recovery Task Force

Community Recovery Issues

Humanitarian care for survivors and safety measures for first responders
Restoring critical infrastructure and government services
Restoring community tax base and retaining businesses and employers
Ensuring community-wide, collaborative participation in recovery policies/decisions
Stabilizing Hospital-EMS-Health network
Community Recovery Issues

Restoring communities to pre-disaster condition or better (resisting urge to return to “normal”)
Developing strategies for interim and permanent housing
Leveraging available programs and assistance to support local recovery goals
Taking advantage of window of opportunity to implement hazard mitigation measures
Community Recovery Challenges

Common Recovery Problems
Lack of coordination between public, private, non-profit and faith-based recovery forces
Inconsistent public information
Failure to involve citizens and community-based groups
Overlapping or conflicting efforts
Inequitable distribution of relief

“Good” Recovery
Consensus-based
Sustainable
Equitable delivery of assistance
Compatible with community goals and values
Preserves core community economic activities
Lowers population’s exposure to risk

Maxims of Disaster Recovery
Disaster recovery is not easy
Disaster recovery will take years
Disaster recovery programs seem like “moving targets”
There are many possible outcomes to disaster recovery
There is a lot of help available for disaster recovery
If it happened once, it can happen again
Source: Holistic Disaster Recovery (2006), CU-Boulder Natural Hazards Center

Elements of a Community Recovery Program

Community Recovery Program
Basic Program Elements
Recovery Planning Committee
Partnerships with Nonprofit Community
Private Sector Partnerships
Recovery Plan
Protocols for Recovery Task Force/Recovery Manager

Recovery Planning Committee
Government, private sector, nonprofits
Interdisciplinary
Pre-Disaster Hazard Assessment
Estimated impacts and losses
Mitigation needs
Preparedness issues
Community Disaster Recovery Plan

Partnerships with Nonprofit Community
COVOAD/COVOAD-Member Agencies
Formalized Relationship with Government
MOUs
Inclusion in local plans
Delegation of Responsibility Process

Private Sector Partnerships
Chamber of Commerce
Business and Civic Groups
Large Employers
CEPP
Utilities Providers
Pre-Disaster Contingency Contracts

Community Recovery Plans

Community Recovery Plans
Format, Compatibility with other Plans
NIMS/FEMA models
Emergency Support Functions (ESFs)
Recovery Support Functions (RSFs)
Models (Salt Lake City, San Francisco)
Outline Template (Handout)

Recovery Support Functions

RSFs are longer-term than ESFs
RSFs are loosely-related activities occurring simultaneously
RSFs may require research, analysis and detailed planning to complete
The coordination point for bringing RSFs together is the Emergency Manager or Recovery Manager
Recovery Task Force provides policy and resource support to RSFs

ESFs and RSFs
ESF
ESF#3,
Public Works and Engineering (County Road and Bridge)
RSF
Damage Assessment
Lifelines Restoration
Debris Management
Project Management

Continuity of Government
Governance Contingency Framework
Executive-Legislative-Administrative
Recovery Task Force
Declaration Process/Legal Authorities
Local Recovery Ordinance
Emergency Reserve Funds (TABOR)
Insurance – Liability – Risk Management
State and Federal Assistance

Damage Assessment
Building Inspections and Permits
Rapid Damage Assessment (1 st 24 hours)
Initial Local Damage Assessment
Preliminary Damage Assessment (PDA)

Emergency Restoration of Lifelines
Cooperative Planning – Government and Utilities Providers
Transportation Systems
Communications Systems
Utilities Systems
Water/Wastewater Systems
Health/Medical Systems
Restoration Priorities
(1) power (2) sanitary systems (3) water

Debris Management
Emergency Debris Clearance
Designated priority routes
Debris Management Strategy
Sorting, recycling, reducing
Hazardous Materials
Compliance with State and Federal Laws
NEPA, Clean Air/Water Acts

Public Health and Safety
Search and Rescue
Secondary Hazards/Imminent Threats
Hazardous Materials Risks
Communicating Risks to Responders/Relief Workers
Public Messaging

Disaster Recovery Centers (DRCs)
Hub of governmental and nonprofit support for the community
Local-State DRCs
DRCs in Federal Disasters

Public Information and Community Relations
Public Messaging for All RSFs
Joint Information System
Web Page/Social Media
Interactive, Culturally Competent Dialogue with Residents

Mass Care
Public Shelters/Alternative Care Facilities
Mass Feeding/Bulk Distribution
Crisis Counseling/Emotional and Spiritual Care
Small and Companion Animal Care

Behavioral Health Services
Immediate and Long-Term Care
Colorado Crisis Education and Response Network (COCERN)

Volunteer Coordination
Volunteer Reception Centers
Colorado Volunteer Center Network (CVCN)
Public Messaging
State Volunteer Coordination Team (VCT)

Donations Management
Policy/process for cash donations
VOAD-ACSDR Model for Donated Goods
Collection, warehouse and distribution centers
Public messaging
State Donations Coordination Team (DCT)

Disaster Housing
Interim Housing Resources and Strategies
Rental Resources Database
Permanent Housing Resources & Strategies
Qualified Contractors List
Local/Regional Housing Task Force

Individual and Family Assistance
Community-Based Organizations
COVOAD Member Agencies
Long-Term Recovery (Unmet Needs) Committee
Case Management
FEMA Individual Assistance Program

Permanent Restoration of Essential Services
Utilities
Transportation
Communications
Water/Wastewater

Permanent Restoration of Buildings and Facilities
Insurance
Alternate Facilities
FEMA Public Assistance Program

Economic and Community Recovery
Redevelopment and Land Use Planning
Business/Economic Recovery Strategies and Resources (access to cash, credit)
Long-Term Housing Strategies
SBA Disaster Assistance Loan Program
Disaster Unemployment Assistance

Finance and Administration
Pre-Disaster Policies (Overtime)
Emergency Procurement Procedures
Emergency Purchasing Waiver (Competition)
Documentation (Separate Cost Accounting Codes)
Resource Tracking/Cost Recovery
Mutual Aid
Vendor Contracts

Environmental, Historic and Cultural Preservation
Strategy for Enhancing Environment and Maximizing Community Benefits
Compliance with State and Federal Laws
National Environmental Protection Act
State Historic Preservation Officer (SHPO)

Hazard Mitigation
Local Mitigation Strategy
Adopt model legislation to ensure community has state-of-the art building and zoning codes
State Hazard Mitigation Programs
Federal Hazard Mitigation Programs
FEMA HMGP
Natural Resources Conservation Service (NRCS)

Recovery Roles of the Emergency Manager

Recovery Roles of the Local Emergency Manager
Technical advice to leadership
Damage assessment coordination
Debris management support
Coordination of spontaneous volunteers
Management of unsolicited donations
Leveraging of state and federal assistance
Administration of Stafford Act programs

Establishment of Disaster Recovery Centers (DRCs)
Coordination with non-profit and faith-based partner agencies (VOAD)
Formation of long-term recovery/unmet needs committee
Support for interim and permanent housing strategies

Support and facilitation of crisis counseling and behavioral health services
Assisting with reopening of schools/businesses
Assisting with development of community recovery strategies
Identifying/implementing hazard mitigation measures

Coordination
VOAD (local, regional, state)
70% of emergency relief to families from non-governmental sources
Examples: mass care, donations, volunteers, case management, spiritual/emotional care, animal care

Convening the Experts
Local recovery/housing task forces
Housing strategies need input and buy-in from those that will live there to keep residents satisfied, and therefore from leaving, and to forestall political discomfort

Planning Facilitator
Pre-disaster planning improves the speed and quality of post-disaster decisions and processes.

Role of the Recovery Manager

Role of the Recovery Manager
Coordinate with the RSFs
Hub of the wheel/all spokes connect to RM
Liaison with State and Federal Agencies
Negotiate availability and level of assistance
Facilitate community and neighborhood meetings
Seek support from philanthropic community
Support Recovery Task Force

Role of the Recovery Task Force

Recovery Task Force
Collaborative/consensus-based group
Elected/appointed government officials
Community, business and nonprofit leaders
Could be regional in make-up
Bring resources/expertise to the table
Leadership by local “champion”
Political, community, business, religious leader
City Manager/County Administrator
Recovery Manager

Role of the Recovery Task Force
Establish recovery “vision” and identify opportunities to improve community
e.g., underground utilities/improve traffic flow
Proactively manage recovery/redevelopment to balance competing interests
Develop/support recovery strategies
economic development, housing, mitigation
Establish goals, priorities and milestones
Engage and inform the general public

Pre-Disaster Planning
Things to have in place before a disaster:
COG plan and local recovery ordinance
Priorities for restoration of services
utilities, roads, critical facilities
Debris management plan
Emergency procurement authority
relaxed bidding process/competition waiver
Plans for managing donations and volunteers
Protocols for Recovery Manager/Task Force

Keys to Success
Planning
Good coordination
Public involvement
A community vision for recovery with a set of supporting goals
Openness to alternative strategies
Consensus on action plans/strategies

Resources
Technical Assistance
CCI, CML, NACo, ICMA, APA, CU, CSU
COVOAD/COVOAD Member Agencies
State Partners
Governor’s Office, DOLA (Emergency Management, Housing, Local Government), CDPHE, CDHS, CDOT, DNR, CDA
Federal Partners
FEMA Region VIII, SBA, HUD, USDA (NRCS, Rural Development), DHHS

Questions ~ Discussion
THANK YOU
Bob Wold, Recovery Manager
Department of Local Affairs
Division of Emergency Management
[email_address]

2 recovery guidelines

by Brandon Williams on Mar 01, 2011

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