2 recovery guidelines

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  • 1. Guidelines for Preparing Community Recovery Plans 2011 Emergency Management Conference Loveland, Colorado
  • 2. Session Objectives
    • Identify and discuss:
    • Common community recovery issues, problems and challenges
    • Elements of a community recovery program
    • Outline for a Community Recovery Plan
    • Recovery Support Functions, or RSFs
    • Recovery roles of the Emergency Manager, Recovery Manager and Recovery Task Force
  • 3. Community Recovery Issues
  • 4.
    • Humanitarian care for survivors and safety measures for first responders
    • Restoring critical infrastructure and government services
    • Restoring community tax base and retaining businesses and employers
    • Ensuring community-wide, collaborative participation in recovery policies/decisions
    • Stabilizing Hospital-EMS-Health network
    Community Recovery Issues
  • 5.
    • Restoring communities to pre-disaster condition or better (resisting urge to return to “normal”)
    • Developing strategies for interim and permanent housing
    • Leveraging available programs and assistance to support local recovery goals
    • Taking advantage of window of opportunity to implement hazard mitigation measures
    Community Recovery Challenges
  • 6. Common Recovery Problems
    • Lack of coordination between public, private, non-profit and faith-based recovery forces
    • Inconsistent public information
    • Failure to involve citizens and community-based groups
    • Overlapping or conflicting efforts
    • Inequitable distribution of relief
  • 7. “Good” Recovery
    • Consensus-based
    • Sustainable
    • Equitable delivery of assistance
    • Compatible with community goals and values
    • Preserves core community economic activities
    • Lowers population’s exposure to risk
  • 8. Maxims of Disaster Recovery
    • Disaster recovery is not easy
    • Disaster recovery will take years
    • Disaster recovery programs seem like “moving targets”
    • There are many possible outcomes to disaster recovery
    • There is a lot of help available for disaster recovery
    • If it happened once, it can happen again
    • Source: Holistic Disaster Recovery (2006), CU-Boulder Natural Hazards Center
  • 9. Elements of a Community Recovery Program
  • 10. Community Recovery Program
    • Basic Program Elements
    • Recovery Planning Committee
    • Partnerships with Nonprofit Community
    • Private Sector Partnerships
    • Recovery Plan
    • Protocols for Recovery Task Force/Recovery Manager
  • 11. Community Recovery Program
    • Recovery Planning Committee
    • Government, private sector, nonprofits
    • Interdisciplinary
    • Pre-Disaster Hazard Assessment
      • Estimated impacts and losses
      • Mitigation needs
      • Preparedness issues
    • Community Disaster Recovery Plan
  • 12. Community Recovery Program
    • Partnerships with Nonprofit Community
    • COVOAD/COVOAD-Member Agencies
    • Formalized Relationship with Government
      • MOUs
      • Inclusion in local plans
    • Delegation of Responsibility Process
  • 13. Community Recovery Program
    • Private Sector Partnerships
    • Chamber of Commerce
    • Business and Civic Groups
    • Large Employers
    • CEPP
    • Utilities Providers
    • Pre-Disaster Contingency Contracts
  • 14. Community Recovery Plans
  • 15. Community Recovery Plans
    • Format, Compatibility with other Plans
      • NIMS/FEMA models
      • Emergency Support Functions (ESFs)
      • Recovery Support Functions (RSFs)
    • Models (Salt Lake City, San Francisco)
    • Outline Template (Handout)
  • 16. Recovery Support Functions
  • 17. Recovery Support Functions
    • RSFs are longer-term than ESFs
    • RSFs are loosely-related activities occurring simultaneously
    • RSFs may require research, analysis and detailed planning to complete
    • The coordination point for bringing RSFs together is the Emergency Manager or Recovery Manager
    • Recovery Task Force provides policy and resource support to RSFs
  • 18. ESFs and RSFs
    • ESF
    • ESF#3,
    • Public Works and Engineering (County Road and Bridge)
    • RSF
    • Damage Assessment
    • Lifelines Restoration
    • Debris Management
    • Project Management
  • 19. Recovery Support Functions
    • Continuity of Government
    • Governance Contingency Framework
      • Executive-Legislative-Administrative
      • Recovery Task Force
    • Declaration Process/Legal Authorities
      • Local Recovery Ordinance
    • Emergency Reserve Funds (TABOR)
    • Insurance – Liability – Risk Management
    • State and Federal Assistance
  • 20. Recovery Support Functions
    • Damage Assessment
    • Building Inspections and Permits
    • Rapid Damage Assessment (1 st 24 hours)
    • Initial Local Damage Assessment
    • Preliminary Damage Assessment (PDA)
  • 21. Recovery Support Functions
    • Emergency Restoration of Lifelines
    • Cooperative Planning – Government and Utilities Providers
      • Transportation Systems
      • Communications Systems
      • Utilities Systems
      • Water/Wastewater Systems
      • Health/Medical Systems
    • Restoration Priorities
      • (1) power (2) sanitary systems (3) water
  • 22. Recovery Support Functions
    • Debris Management
    • Emergency Debris Clearance
      • Designated priority routes
    • Debris Management Strategy
      • Sorting, recycling, reducing
    • Hazardous Materials
    • Compliance with State and Federal Laws
      • NEPA, Clean Air/Water Acts
  • 23. Recovery Support Functions
    • Public Health and Safety
    • Search and Rescue
    • Secondary Hazards/Imminent Threats
    • Hazardous Materials Risks
    • Communicating Risks to Responders/Relief Workers
    • Public Messaging
  • 24. Recovery Support Functions
    • Disaster Recovery Centers (DRCs)
    • Hub of governmental and nonprofit support for the community
    • Local-State DRCs
    • DRCs in Federal Disasters
  • 25. Recovery Support Functions
    • Public Information and Community Relations
    • Public Messaging for All RSFs
    • Joint Information System
    • Web Page/Social Media
    • Interactive, Culturally Competent Dialogue with Residents
  • 26. Recovery Support Functions
    • Mass Care
    • Public Shelters/Alternative Care Facilities
    • Mass Feeding/Bulk Distribution
    • Crisis Counseling/Emotional and Spiritual Care
    • Small and Companion Animal Care
  • 27. Recovery Support Functions
    • Behavioral Health Services
    • Immediate and Long-Term Care
    • Colorado Crisis Education and Response Network (COCERN)
  • 28. Recovery Support Functions
    • Volunteer Coordination
    • Volunteer Reception Centers
    • Colorado Volunteer Center Network (CVCN)
    • Public Messaging
    • State Volunteer Coordination Team (VCT)
  • 29. Recovery Support Functions
    • Donations Management
    • Policy/process for cash donations
    • VOAD-ACSDR Model for Donated Goods
    • Collection, warehouse and distribution centers
    • Public messaging
    • State Donations Coordination Team (DCT)
  • 30. Recovery Support Functions
    • Disaster Housing
    • Interim Housing Resources and Strategies
      • Rental Resources Database
    • Permanent Housing Resources & Strategies
      • Qualified Contractors List
    • Local/Regional Housing Task Force
  • 31. Recovery Support Functions
    • Individual and Family Assistance
    • Community-Based Organizations
    • COVOAD Member Agencies
    • Long-Term Recovery (Unmet Needs) Committee
    • Case Management
    • FEMA Individual Assistance Program
  • 32. Recovery Support Functions
    • Permanent Restoration of Essential Services
    • Utilities
    • Transportation
    • Communications
    • Water/Wastewater
  • 33. Recovery Support Functions
    • Permanent Restoration of Buildings and Facilities
    • Insurance
    • Alternate Facilities
    • FEMA Public Assistance Program
  • 34. Recovery Support Functions
    • Economic and Community Recovery
    • Redevelopment and Land Use Planning
    • Business/Economic Recovery Strategies and Resources (access to cash, credit)
    • Long-Term Housing Strategies
    • SBA Disaster Assistance Loan Program
    • Disaster Unemployment Assistance
  • 35. Recovery Support Functions
    • Finance and Administration
    • Pre-Disaster Policies (Overtime)
    • Emergency Procurement Procedures
    • Emergency Purchasing Waiver (Competition)
    • Documentation (Separate Cost Accounting Codes)
    • Resource Tracking/Cost Recovery
    • Mutual Aid
    • Vendor Contracts
  • 36. Recovery Support Functions
    • Environmental, Historic and Cultural Preservation
    • Strategy for Enhancing Environment and Maximizing Community Benefits
    • Compliance with State and Federal Laws
      • National Environmental Protection Act
      • State Historic Preservation Officer (SHPO)
  • 37. Recovery Support Functions
    • Hazard Mitigation
    • Local Mitigation Strategy
      • Adopt model legislation to ensure community has state-of-the art building and zoning codes
    • State Hazard Mitigation Programs
    • Federal Hazard Mitigation Programs
      • FEMA HMGP
      • Natural Resources Conservation Service (NRCS)
  • 38. Recovery Roles of the Emergency Manager
  • 39. Recovery Roles of the Local Emergency Manager
    • Technical advice to leadership
    • Damage assessment coordination
    • Debris management support
    • Coordination of spontaneous volunteers
    • Management of unsolicited donations
    • Leveraging of state and federal assistance
    • Administration of Stafford Act programs
  • 40. Recovery Roles of the Local Emergency Manager
    • Establishment of Disaster Recovery Centers (DRCs)
    • Coordination with non-profit and faith-based partner agencies (VOAD)
    • Formation of long-term recovery/unmet needs committee
    • Support for interim and permanent housing strategies
  • 41. Recovery Roles of the Local Emergency Manager
    • Support and facilitation of crisis counseling and behavioral health services
    • Assisting with reopening of schools/businesses
    • Assisting with development of community recovery strategies
    • Identifying/implementing hazard mitigation measures
  • 42. Recovery Roles of the Local Emergency Manager
    • Coordination
      • VOAD (local, regional, state)
      • 70% of emergency relief to families from non-governmental sources
      • Examples: mass care, donations, volunteers, case management, spiritual/emotional care, animal care
  • 43. Recovery Roles of the Local Emergency Manager
    • Convening the Experts
      • Local recovery/housing task forces
      • Housing strategies need input and buy-in from those that will live there to keep residents satisfied, and therefore from leaving, and to forestall political discomfort
  • 44. Recovery Roles of the Local Emergency Manager
    • Planning Facilitator
      • Pre-disaster planning improves the speed and quality of post-disaster decisions and processes.
  • 45. Role of the Recovery Manager
  • 46. Role of the Recovery Manager
    • Coordinate with the RSFs
      • Hub of the wheel/all spokes connect to RM
    • Liaison with State and Federal Agencies
      • Negotiate availability and level of assistance
    • Facilitate community and neighborhood meetings
    • Seek support from philanthropic community
    • Support Recovery Task Force
  • 47. Role of the Recovery Task Force
  • 48. Recovery Task Force
    • Collaborative/consensus-based group
      • Elected/appointed government officials
      • Community, business and nonprofit leaders
    • Could be regional in make-up
    • Bring resources/expertise to the table
    • Leadership by local “champion”
      • Political, community, business, religious leader
      • City Manager/County Administrator
      • Recovery Manager
  • 49. Role of the Recovery Task Force
    • Establish recovery “vision” and identify opportunities to improve community
      • e.g., underground utilities/improve traffic flow
    • Proactively manage recovery/redevelopment to balance competing interests
    • Develop/support recovery strategies
      • economic development, housing, mitigation
    • Establish goals, priorities and milestones
    • Engage and inform the general public
  • 50. Pre-Disaster Planning
    • Things to have in place before a disaster:
    • COG plan and local recovery ordinance
    • Priorities for restoration of services
      • utilities, roads, critical facilities
    • Debris management plan
    • Emergency procurement authority
      • relaxed bidding process/competition waiver
    • Plans for managing donations and volunteers
    • Protocols for Recovery Manager/Task Force
  • 51. Keys to Success
    • Planning
    • Good coordination
    • Public involvement
    • A community vision for recovery with a set of supporting goals
    • Openness to alternative strategies
    • Consensus on action plans/strategies
  • 52. Resources
    • Technical Assistance
      • CCI, CML, NACo, ICMA, APA, CU, CSU
    • COVOAD/COVOAD Member Agencies
    • State Partners
      • Governor’s Office, DOLA (Emergency Management, Housing, Local Government), CDPHE, CDHS, CDOT, DNR, CDA
    • Federal Partners
      • FEMA Region VIII, SBA, HUD, USDA (NRCS, Rural Development), DHHS
  • 53. Questions ~ Discussion
    • THANK YOU
    • Bob Wold, Recovery Manager
      • Department of Local Affairs
      • Division of Emergency Management
      • [email_address]