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Community IT Innovators - IT Security Best Practices
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Community IT Innovators - IT Security Best Practices


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Nonprofits often struggle with how to secure their network and IT resources. During this webinar, Steve Longenecker, Project Manager, and Mark Kraemer, Network Administrator, shared IT security best …

Nonprofits often struggle with how to secure their network and IT resources. During this webinar, Steve Longenecker, Project Manager, and Mark Kraemer, Network Administrator, shared IT security best practices, both from a strategic, planning perspective and also in terms of dealing with day-to-day IT issues.

Some of the questions addressed during the webinar include:

1. What kind of policies does your organization need in terms of IT security?
2. What are the risks? What threats should you be most concerned about?
3. What type of training does your staff need?
4. What are some best practices in terms of upgrading hardware and updating software?
5. What are some ways to prevent virus and malware attacks?

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  • 1. IT Security Best Practices July 25, 2013 Community IT Innovators Webinar Series Presenters: Steve Longenecker Mark Kraemer
  • 2. Webinar Tips • Ask questions Post questions via chat • Interact Respond to polls during webinar • Focus Avoid multitasking. You may just miss the best part of the presentation • Webinar PowerPoint & Recording PowerPoint and recording links will be shared after the webinar
  • 3. About Community IT Community IT Innovators partners with nonprofits to help them solve their strategic & day-to-day IT challenges. Strategic Proactive approach so you can make IT decisions that support your mission and grow with you Collaborative Team of over 40 staff who empower you to make informed IT choices Invested We are committed to supporting your mission, and take care of your IT network as if it were our own Nonprofit focus Worked with over 900 nonprofits since 1993
  • 4. Presenters Steve Longenecker, Project Manager Mark Kraemer, Network Administrator
  • 5. Agenda • The Big Picture • Organizational Philosophy/Attitude • Organizational Structures • Security Technology • End User Responsibility • IT Security Stories • Questions
  • 6. The Big Picture
  • 7. What are we hoping for when we say we want our network to be secure? • No interruptions to operations? • No data loss? • No inappropriate use of IT resources?
  • 8. We are focused on the traditional view in this webinar. For our purposes today: IT Security means preventing unauthorized access, misuse, modification or denial of IT resources.(credit to Wikipedia)
  • 9. What are your organization’s biggest IT security challenges? Poll question
  • 10. Denial of Service attack prevents access to our organization’s website for six hours. Malware causes half my desktops to participate in a “bot army.” Interns are reading the personnel files of veteran staff members. The office manager is using your organization’s fantastic Internet connection to download copyrighted movies so he can burn them to DVD and watch them at home. Examples
  • 11. Organizational Philosophy/Attitude
  • 12. What is your organizational balance between security, accessibility and cost?
  • 13. • What is your mission? • Who do you serve? • What types of data do you have? • How many users? • What does your existing security infrastructure look like? Assessing your organization’s risk
  • 14. • Where do your users do most of their work? • Do they use their own devices? • Do they need remote access to your systems? What are your accessibility requirements?
  • 15. • What is required by law or credentialing organizations? • What is the state of your current network? • What is your IT budget? What is the cost of security?
  • 16. Organizational Structures
  • 17. • Does your organization think about security? • Are user accountable for their actions? • Do stakeholders understand what security breaches can mean for the mission? Security Culture
  • 18. • Office Manager? • HR person? • CFO? Someone needs to “own” security
  • 19. Who is responsible for IT Security in your organization? Poll question
  • 20. • Appropriate Use Policy. • Password Policy. • BYOD and BYOA Policies. You Need Policies for End Users
  • 21. • Patching Policy. • Data Retention Policies • Identity and Access management. You Need Policies for the IT Dept
  • 22. Confidentiality CIA Integrity Availability
  • 23. Security Technology
  • 24. • Patch Tuesday. • Third Party Patching. • How to patch? Day or Night? Force Reboots? • Alerts/Triggers on Monitors. Centralized Patching/Monitoring
  • 25. • NTFS Permissions. • UAC. • Event logs. • Host Level Firewalls. • Password Enforcement Group Policy. • Screen Saver Lock Group Policy. Windows Security Tools
  • 26. • Community IT recommends Fortigates. • Limit Outgoing Traffic. • Limit Incoming Traffic’s Source Address when Appropriate. • Can provide VPN remote access. • Replace every 5 years. • Size appropriately. • Maintain your firewall (update firmware, backup, maintain support contract, remove policies when no longer in use). Firewalls
  • 27. • Hosted is preferred. • Mail Continuity service can be included. • Postini was great. • Community IT offers McAfee SaaS Email Protection and Continuity to its clients. Email Filters
  • 28. • You must have it. You must maintain it. • An enterprise solution is needed (includes centralized management). • Cloud-based is preferred so that traveling laptops have access to updated definitions whenever they are online. • No solution is immune to the zero-day threat. • Community IT offers Vipre Antivirus to its clients. • AV software is no substitute for careful end user behavior Desktop/Server Antivirus Software
  • 29. • Popular in school and lab scenarios. • Doesn’t have to restrict access to content areas. • No substitute for good end user habits. Internet Content Filtering
  • 30. • Not something our clients are doing at the enterprise level. • Overhead – password/recovery system needed. • Can be circumvented. File/Disk Encryption
  • 31. • Hosted services are coming online, very much a work in progress. • Allows focus on maintaining a single complex frequently changed password. • Builds corporate ownership of distributed hosted services. Single Sign-On
  • 32. • Two separate authentication systems must be navigated to gain access – famous example is the ATM machine. • Google offers 2-factor authentication to Gmail (and other Google apps). • Key fobs replaced by “soft tokens” on mobile phones. Two Factor Authentication
  • 33. • Mobile devices have become a significant data leakage/loss opportunity. • Can conflict with BYOD expectations. • On Community IT’s service offering road map. Mobile Device Management
  • 34. End User Responsibility
  • 35. • Safe email habits • Safe password habits • Safe browsing habits • Safe social media habits • Healthy skepticism of potential social engineering attacks
  • 36. Which of these practices does your staff need to improve on the most? Poll question
  • 37. IT Security Stories
  • 38. • Simple passwords. • Domain Admin privileges. • Virus Impacts • Sharing of copyrighted material.
  • 39. Questions?
  • 40. Upcoming Webinar August 29 Office 365 for Nonprofits Presenter Johanny Torrico
  • 41. Next Steps Connect with us Provide feedback Short survey after you exit the webinar. Be sure to include any questions that were not answered. Missed anything? Link to slides & recording will be emailed to you.