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Helping people learn: the role of technology

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Beyond e-learning: the role of technology in the organisation …

Beyond e-learning: the role of technology in the organisation
E-Agenda roundtable in Singapore
Martyn Sloman
19 August 2005

Published in: Technology, Education

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  • 1. Helping people learn: the role of technology Martyn Sloman Chartered Institute of Personnel and Development www.cipd.co.uk/presentations m.sloman @cipd.co.uk
  • 2. People and technology: some issues 1 E-learning: progress and prospects 2 From training to learning 3 Principles of effective e-learning 4 www.cipd.co.uk/helpingpeoplelearn
  • 3. The 1990s: technology transforms training
  • 4. ‘90% of training in organisations should be delivered electronically by 2003’ Tom Peters speaking at the ASTD Conference, Florida, June 2001
  • 5. ASTD State of the Industry Report 2004 “Use of Learning Technology” 1997 – 9.1% 1998 – 8.5% 1999 – 8.4% 2000 – 8.8% 2001 – 10.5% 2002 – 15.4% 2003 – 23.6% www.astd.org
  • 6. CIPD 2005 : Annual Training & Development Survey • more organisations (54%) use e-learning than not (46%) • CD ROMs (36%) • generic modules accessed by intranet/Internet (32%) • customised modules accessed by intranet/Internet (30%) • ….. but only 8% used asynchronous discussion sites and 6% synchronous websites/virtual classrooms …..and e-learning accounts for just under 10% of total training time www.cipd.co.uk/surveys
  • 7. Optimism for the future ….. e-learning accounts for just under 10% of total training time now but just over 25% in three years time CIPD 2005 : Annual Training & Development Survey ….. 2001 actual of 10.5% compared with 25.0% estimate for 2004 25% in three years time ASTD 2003: State of Nation
  • 8. ‘some time over the next three seasons’
  • 9. The potential of e-learning is huge - but progress to date has been patchy E-learning is about learning - not about technology
  • 10. Training an instructor-led, content-based intervention, leading to desired changes in behaviour Learning a self-directed, work-based process, leading to increased adaptive capacity
  • 11. PowerPoint exercise
  • 12. Helping people learn How can we support accelerate and direct learning towards an organisation’s strategic needs? www.cipd.co.uk/helpingpeoplelearn
  • 13. Start with the learner Take account of intermediaries Support and automate www.cipd.co.uk/helpingpeoplelearn
  • 14. E-learning at B&Q
  • 15. Convergence of performance support and learning
  • 16. E-learning at the CPS
  • 17. Learner support
  • 18. E-learning at Sport England
  • 19. Monitoring through action plans
  • 20. BBC editorial policy
  • 21. Harvard performance support
  • 22. Relevance drives out resistance Good design engages the learner and embeds activity in the organisation
  • 23. Because the world is complicated and the future uncertain, decision-making in organizations and economic systems is best made through a series of small–scale experiments, frequently reviewed, and in a structure in which success is followed up and failure recognized but not blamed.
  • 24. Thank you

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