Helping people learn:
the role of technology
Martyn Sloman
Chartered Institute of Personnel and Development
www.cipd.co.uk/presentations m.sloman @cipd.co.uk

People and technology: some issues
1
E-learning: progress and prospects
2
From training to learning
3
Principles of effective e-learning
4
www.cipd.co.uk/helpingpeoplelearn

The 1990s: technology
transforms training

‘90% of training in
organisations should
be delivered
electronically by 2003’
Tom Peters speaking at the ASTD
Conference, Florida, June 2001

ASTD State of the Industry Report 2004
“Use of Learning Technology”
1997 – 9.1% 1998 – 8.5%
1999 – 8.4% 2000 – 8.8%
2001 – 10.5% 2002 – 15.4%
2003 – 23.6%
www.astd.org

CIPD 2005 : Annual Training & Development Survey
• more organisations (54%) use e-learning than not (46%)
• CD ROMs (36%)
• generic modules accessed by intranet/Internet (32%)
• customised modules accessed by intranet/Internet (30%)
• ….. but only 8% used asynchronous discussion sites and
6% synchronous websites/virtual classrooms
…..and e-learning accounts for just under 10%
of total training time
www.cipd.co.uk/surveys

Optimism for the future
….. e-learning accounts for just under 10% of total training
time now but just over 25% in three years time
CIPD 2005 : Annual Training & Development Survey
….. 2001 actual of 10.5% compared with 25.0% estimate for
2004 25% in three years time
ASTD 2003: State of Nation

‘some time over the
next three seasons’

The potential of e-learning is
huge - but progress to date
has been patchy
E-learning is about learning -
not about technology

Training
an instructor-led, content-based
intervention, leading to desired
changes in behaviour
Learning
a self-directed, work-based process,
leading to increased adaptive capacity

PowerPoint exercise

Helping people learn
How can we support
accelerate and direct
learning towards an
organisation’s
strategic needs?
www.cipd.co.uk/helpingpeoplelearn

Start with the learner
Take account of intermediaries
Support and automate
www.cipd.co.uk/helpingpeoplelearn

E-learning at B&Q

Convergence of
performance support
and learning

E-learning at the CPS

Learner support

E-learning at Sport
England

Monitoring through action
plans

BBC editorial policy

Harvard performance
support

Relevance drives out
resistance
Good design engages the
learner and embeds activity in
the organisation

Because the world is
complicated and the future
uncertain, decision-making
in organizations and
economic systems is best
made through a series of
small–scale experiments,
frequently reviewed, and in
a structure in which success
is followed up and failure
recognized but not blamed.

Thank you