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Mandla Nkosi, CIO at South African Mint - Achieving greater synergy and collaboration between IT and Business
Mandla Nkosi, CIO at South African Mint - Achieving greater synergy and collaboration between IT and Business
Mandla Nkosi, CIO at South African Mint - Achieving greater synergy and collaboration between IT and Business
Mandla Nkosi, CIO at South African Mint - Achieving greater synergy and collaboration between IT and Business
Mandla Nkosi, CIO at South African Mint - Achieving greater synergy and collaboration between IT and Business
Mandla Nkosi, CIO at South African Mint - Achieving greater synergy and collaboration between IT and Business
Mandla Nkosi, CIO at South African Mint - Achieving greater synergy and collaboration between IT and Business
Mandla Nkosi, CIO at South African Mint - Achieving greater synergy and collaboration between IT and Business
Mandla Nkosi, CIO at South African Mint - Achieving greater synergy and collaboration between IT and Business
Mandla Nkosi, CIO at South African Mint - Achieving greater synergy and collaboration between IT and Business
Mandla Nkosi, CIO at South African Mint - Achieving greater synergy and collaboration between IT and Business
Mandla Nkosi, CIO at South African Mint - Achieving greater synergy and collaboration between IT and Business
Mandla Nkosi, CIO at South African Mint - Achieving greater synergy and collaboration between IT and Business
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Mandla Nkosi, CIO at South African Mint - Achieving greater synergy and collaboration between IT and Business

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Mandla Nkosi, CIO at South African Mint spoke at the CIO Africa Event 2013

Mandla Nkosi, CIO at South African Mint spoke at the CIO Africa Event 2013

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Transcript

  • 1. Mandla NkosiChief Information OfficerSouth African MintCompany
  • 2. Achieving Greater Synergy andCollaboration between IT and Business
  • 3. Agenda• Premise and Definition• Drivers and Value for Collaboration• Collaborating for Results – practical ways• Conclusion
  • 4. Premise and Definition• Premise: IT can not afford to run its own course. Collaboration = greater organizational benefits• What is IT/Business Alignment? “Applying IT in an appropriate and timely way, in harmony with business strategies, goals and needs and its external environment.” Rinke van de Rhee
  • 5. Drivers and Value of Collaboration
  • 6. Drivers and Value of Collaboration• Enhanced knowledge and improved relationships and better delivery of business goals• Greater Innovation and New ways of doing things• IT remains or becomes a trusted and valued partner• Effort and cost duplication avoided
  • 7. Drivers and Value of Collaboration• Systems and Technology effectively utilized and greater ROI• Users empowered and IT resources “freed” to do other things• IT part of the business and NOT a “supplier”• IT budget motivations easier• Joint ownership of results
  • 8. Collaborating for Results• Key IT strategic focus area, else wont happen• Mindset change – understand benefits of interrelationships + collaboration + role of each other• Resolve relationship and trust myths and issues between IT and Business
  • 9. Collaborating for Results• Goal Alignment – Coordinating horizontal and vertical strategies with Bus and Org – Include Performance measurement alignment• Capitalize on areas where collaboration is mature – Identify areas of key impact• Consider BU and Org Maturity - align to their pains and priorities in line with core business
  • 10. Collaborating for Results• Develop and implement proper IT service provision model – “vendor/supplier” and “giver/taker”• Deal well with proliferation and consumerization of technology and organizational structure – E.g. BOYD, etc.• Review and Align Policies
  • 11. Collaborating for Results• Be open to Cross-pollination – It broadens skills – Builds understanding, relations and trust• Remain relevant to business and show value of IT – use business to punt IT.• Reward Collaborative Behaviors• Your team will make or break – change mgt important
  • 12. Conclusion and Summary• IT can not afford to run it’s own course• There is a good case for better collaboration between IT and business• A combination of models, practical experience and good practice should be applied to achieve it• Else IT loses it place and stature in business
  • 13. THANK YOU

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