Sept 26: Product Management and Data Privacy w/ Shaun Dakin
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Sept 26: Product Management and Data Privacy w/ Shaun Dakin

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(Note: Shaun Dakin is @shaundakin (mispelled as "sean" throughout document) So relevant! We talked about privacy security issues in today's news: re: Facebook, Privacy by Design, Cory Doctorow, ...

(Note: Shaun Dakin is @shaundakin (mispelled as "sean" throughout document) So relevant! We talked about privacy security issues in today's news: re: Facebook, Privacy by Design, Cory Doctorow, Legislation; Do Not Track. Listen to podcast for Shaun Dakin talking about more than what showed up in tweets. Resources: http://bit.ly/pEkrQz

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Sept 26: Product Management and Data Privacy w/ Shaun Dakin Document Transcript

  • 1. Transcript from Sept 26, 2011: Global Product Management Talk w/ Sean Dakin, Fellow, Future Of Privacy Forum Everything You Need To Know About Web Privacy, But Were Afraid To Ask!MAIL: http://bit.ly/ouZN8J FB:http://on.fb.me/ncKUD8 Site: http://bit.ly/dESAcb Hear: http://bit.ly/nbw9YrPodcast: http://bit.ly/qp947KLinks: http://bit.ly/pEkrQzINTROIf you are developing web or mobile applications, data privacy and security are front and center, particularly in 2011. InWashington, DC, both the White House and Congress, are extremely interested in doing "something" about protecting the privacy ofconsumers. In May alone there were 3 hearings in Congress on privacy, data breaches, and mobile geo-location.ABOUT SEAN DAKINShaun Dakin started The National Political Do Not Contact Registry, in 2007 to fight for voter’s privacy rights and combat robocalls. He testified in the US Senate, received national media coverage and helped introduce the Robocall Privacy Act with SenatorFeinstein. As the founder of the NPDNC Registry he won the Mashable.com Open Web Award in 2008 for the use of social mediaby non-profits. In 2009 he founded the series of un-conferences called PrivacyCamp which has evolved to become the world’sprimary event for business, academia, advocates and policy folks to get together to discuss privacy related issues. Dakin runs theweekly privacy Twitter chat called #PrivChat."As a recovering software product manager, I know how important requirements documents are and getting the use cases right inorder to deliver a product that wins in the marketplace. Im excited about talking about Data Privacy and how it is not only importantfrom a regulator perspective, but also from a customer trust perspective. Without customer trust, you can not expect to win," saysShaun.QUESTIONSQ1 What is going on in Washington right now regarding data privacy issues? #privacyQ2 What does someone need to know about the "do not track" legislation? #DNTrackQ3 How about mobile geolocation issues? #MobilePrivQ4 How can I develop web or mobile applications that incorporate leading practices with regards to data privacy?Q5 Ive heard a lot about "Privacy by Design". What does that mean? How can I incorporate PbD principles into my developmentprocess?Q6 Do Consumers care about #Privacy?Q7 What are the costs of not "doing privacy right"? (see Sony)MENTIONED DURING TALKPrivacy Related Legislation http://bit.ly/qKOGVQPulling the Plug on Privacy http://bit.ly/oLwx49Heading Off Privacy Problems—Before They Arise http://on.wsj.com/pKvOByFuture of Privacy Forum: Application Privacy http://bit.ly/n3OlOcReverse Robocall http://bit.ly/peDu8zWhy Privacy by Design is the New Corporate Hotness http://onforb.es/qvErlbPrivacy by Design: Ann Cavoukian, Ph.D. http://bit.ly/p8rGJsData Facebook keeps http://onforb.es/r50fS2Fitbit users tweeting http://tnw.co/oSzMaBOnStar backs down http://bit.ly/oyxJfUThe Role of Privacy by Design in Protecting Consumer Privacy http://bit.ly/rlpvjnDesigning for Human Sensors, Not Human Barcodes Cory Doctorow At StrataConf http://bit.ly/nKiPFeJeff Jarvis Public Parts a clarion call for even more sharing http://usat.ly/ovi4VQHow will the FTCs new digital #privacy rules impact developers? - FierceDeveloper http://bit.ly/oiLP4G_______________________________________________________________________________________________ Sponsor us http://bit.ly/gF0Tt3 Thank you http://bit.ly/phTOWh 1 GLOBAL PRODUCT MANAGEMENT TALK http://www.prodmgmttalk.com @prodmgmttalk #prodmgmttalk
  • 2. Transcript from Sept 26, 2011: Global Product Management Talk w/ Sean Dakin, Fellow, Future Of Privacy Forum Everything You Need To Know About Web Privacy, But Were Afraid To Ask!MAIL: http://bit.ly/ouZN8J FB:http://on.fb.me/ncKUD8 Site: http://bit.ly/dESAcb Hear: http://bit.ly/nbw9Yrcindyfsolomon Global Product Management Talk #prodmgmttalk every Monday at 4:00 PM PT on Twitter Follow @prodmgmttalkhttp://www.prodmgmttalk.comIsCool Questions well be discussing > Sept 26: Product Management and Data Privacy w/ Shaun Dakin http://on.fb.me/nilJbf#prodmgmttalkbrainmates Getting ready for weekly #prodmgmttalk with @privacycamp & @cindyfsolomon. Starting at 9AM Sydney time.#prodmgmttalk 3:42pmcindyfsolomon Talking about #strataconf w/ @shaundakin in prep for todays #prodmgmttalk 3:48pmPrivacyCamp Getting ready for #prodmgmttalk where Ill be participating as a guest on #Privacy and Product Management !3:48pmcindyfsolomon Waiting for skype and blogtalkradio to "handshake" so we can begin #prodmgmttalk 3:54pmcindyfsolomon And were starting! Intro to @shaundakin GUEST CALL-IN (323) 927-2957 #prodmgmttalk 3:57pmprodmgmttalk If you want to call in to talk with us, please tweet first so we know! #prodmgmttalk 3:58pmjbrett RT @cindyfsolomon: #prodmgmttalk talks place every Monday at 4:00 PM PT on Twitter. Follow @prodmgmttalk 3:58pmcindyfsolomon Welcome @jbrett Our speaker @shaundakin is PM for "reverse robocall" #prodmgmttalk (register at donotcall.gov)4:00pmcindyfsolomon Hoping our co-host @brainmates joins us soon from Australia! #prodmgmttalk 4:01pmbrainmates I am here! Adrienne from @brainmates Sydney. #prodmgmttalk 4:01pmMack_McCoy RT @cindyfsolomon: #prodmgmttalk talks place every Monday at 4:00 PM PT on Twitter. Follow @prodmgmttalk4:02pmErikaLAndersen Erika Andersen from Salt Lake City checking in to #prodmgmttalk 4:02pmPrivacyCamp Hello everyone ! Talking about @ReverseRobocall on #prodmgmttalk 4:03pmProdMgmtTalk Welcome @ErikaLAndersen @Mack_McCoy @jbrett @brainmates and guests! 4:04pmMack_McCoy Love my iPhone!! Im listening to #ProdMgmtTalk live over 3G while driving back from a mtg. :) 4:05pmPrivacyCamp Having fun doing a twitter chat while talking live on @skypewith the hosts #prodmgmttalk 4:06pmMack_McCoy @JBrett. Lol. Scratchy indeed. ;-) #ProdMgmtTalk 4:06pmPrivacyCamp I also run #PrivChat every Tuesday at Noon ET on #Privacy !#prodmgmttalk 4:07pmj3juliano #prodmgmttalk On hold w/ Comcast, so may as well do something productive... John Juliano, DC 4:07pmbrainmates Welcome! @j3juliano: #prodmgmttalk 4:08pmMack_McCoy Hi!! :) #ProdMgmtTalk 4:08pmProdMgmtTalk Welcome @j3juliano ! #prodmgmttalk 4:08pmbrainmates Hello. Thanks for joining. RT @Mack_McCoy: Hi!! :)#prodmgmttalk 4:08pm_______________________________________________________________________________________________ Sponsor us http://bit.ly/gF0Tt3 Thank you http://bit.ly/phTOWh 2 GLOBAL PRODUCT MANAGEMENT TALK http://www.prodmgmttalk.com @prodmgmttalk #prodmgmttalk
  • 3. Transcript from Sept 26, 2011: Global Product Management Talk w/ Sean Dakin, Fellow, Future Of Privacy Forum Everything You Need To Know About Web Privacy, But Were Afraid To Ask!MAIL: http://bit.ly/ouZN8J FB:http://on.fb.me/ncKUD8 Site: http://bit.ly/dESAcb Hear: http://bit.ly/nbw9YrProdMgmtTalk Never participated in a twitter chat? FAQs http://t.co/AuZ0fHg1 Join us! #prodmgmttalk 4:08pmPrivacyCamp Recovering Product Manager talking about #Privacy on #prodmgmttalk 4:08pmProdMgmtTalk Todays questions http://t.co/CcNSpjmn #prodmgmttalk 4:09pmMack_McCoy @cindyfsolomon @brainmates Thanks for hosting this great chat.#ProdMgmtTalk 4:09pmProdMgmtTalk Q1 What is going on in Washington right now regarding data privacy issues? #privacy #prodmgmttalk 4:10pmProdMgmtTalk @shaundakin is answering Q1: 2011 year of privacy activity in Wash, DC #prodmgmttalk 4:11pmProdMgmtTalk Please introduce where youre tweeting from, your involvement w/product management when you come in!#prodmgmttalk 4:11pmbrainmates Learning about data privacy in US. Can apply US experiences to Australia #prodmgmttalk 4:11pmProdMgmtTalk This is @cindyfsolomon your co-host & producer today tweeting from SF Bay Area #prodmgmttalk 4:11pmProdMgmtTalk Today: Please follow @shaundakin @prodmgmttalk@cindyfsolomon @brainmates and use hashtag#prodmgmttalk 4:12pmbrainmates Data privacy becoming more important to gov as more mobile applications are developed #prodmgmttalk 4:13pmProdMgmtTalk If youre doing anything w/customer data (software) important to know whats going on at begin of reqs#prodmgmttalk 4:13pmPrivacyCamp All #Privacy related legislation http://bit.ly/qKOGVQ #prodmgmttalk 4:13pmMack_McCoy @ProdMgmtTalk Im tweeting from my local grocer in OC CA as I run a "Honey Do" btwn mtgs. ;-) #ProdMgmtTalk4:13pmbrainmates Product Managers keep on top of data & privacy issues whilst preparing reqs doco. Think about it from start not theend. #prodmgmttalk 4:14pmjbrett Im tweeting from Woodstock, Georgia. Im Sr. PM and responsible for behavioral tracking tech roadmap.#prodmgmttalk4:14pmErikaLAndersen Congressional hearings on privacy big in 1999-2000, then 9/11 #prodmgmttalk 4:15pmProdMgmtTalk 9/11 made a big difference w/Patriat Act "security trumps privacy" @shaundakin #prodmgmttalk 4:15pmbrainmates Thanks for joining RT @jbrett: Im tweeting from Woodstock, Georgia. Im Sr. PM & responsible 4 behavioral trackingtech roadmap #prodmgmttalk 4:15pmProdMgmtTalk Our format: we post questions Q1, Q2, Q3 please answer using A1, A2, A3 #prodmgmttalk 4:15pmPrivacyCamp @jbrett welcome and thanks for coming ! #prodmgmttalk 4:16pmErikaLAndersen Alex Kozinski: Pulling Plug on Privacy...How tech made 4th amendment obsolete http://t.co/gcVJVLBi#prodmgmttalk 4:18pmProdMgmtTalk Please welcome todays speaker @ShaunDakin also tweets as @PrivacyCamp @IsCool & hosts #privchat#prodmgmttalk 4:18pm_______________________________________________________________________________________________ Sponsor us http://bit.ly/gF0Tt3 Thank you http://bit.ly/phTOWh 3 GLOBAL PRODUCT MANAGEMENT TALK http://www.prodmgmttalk.com @prodmgmttalk #prodmgmttalk
  • 4. Transcript from Sept 26, 2011: Global Product Management Talk w/ Sean Dakin, Fellow, Future Of Privacy Forum Everything You Need To Know About Web Privacy, But Were Afraid To Ask!MAIL: http://bit.ly/ouZN8J FB:http://on.fb.me/ncKUD8 Site: http://bit.ly/dESAcb Hear: http://bit.ly/nbw9YrMack_McCoy RT @ErikaLAndersen: Alex Kozinski: Pulling Plug on Privacy...How tech made 4th amendment obsolete#prodmgmttalk 4:19pm ProdMgmtTalk"Lost trust, reputation, customer attrition big costs of Privacy breaches" @shaundakin #prodmgmttalk 4:19pmbrainmates Acc to @ShaunDakin, magnitude of data & privacy issues have increased as more people are online #prodmgmttalk4:19pmErikaLAndersen Alex Kozinski is chief judge of Ninth Circuit, largest court immediately below Supreme Court #prodmgmttalk4:19pmProdMgmtTalk Today WSJ article re: privacy profession http://on.wsj.com/pKvOBy says @shaundakin #prodmgmttalk4:20pmProdMgmtTalk RT @ErikaLAndersen: Alex Kozinski is chief judge of Ninth Circuit, largest court immediately below Supreme Court#prodmgmttalk 4:20pmErikaLAndersen 4th Amendment: In US Bill of Rights, governs illegal searches and seizures #prodmgmttalk 4:20pmPrivacyCamp If you lose customers data you lose that customer for life #Privacy #prodmgmttalk 4:20pmbrainmates Acc to @ShaunDakin if we lose customer data, weve lost customer for life. #prodmgmttalk 4:20pmwapolanco Hi all. Alex Polanco from Ft. Lauderdale, FL. Head of product at online mktg company, futurist,entrepreneur.#prodmgmttalk 4:20pmj3juliano @ProdMgmtTalk I have a second-order interest-I research business issues related to utility smart grids-data & privacy areHUGE #ProdMgmtTalk 4:21pmbrainmates Hello and thanks for joining. @wapolanco #prodmgmttalk 4:21pmProdMgmtTalk Product Managers must respect all data associated & touched by customers #prodmgmttalk 4:21pmMack_McCoy RT @brainmates: Acc to @ShaunDakin if we lose customer data, weve lost customer for life. #prodmgmttalk4:21pmProdMgmtTalk RT @j3juliano: @ProdMgmtTalk I have a second-order interest-I research business issues related to utility smartgrids-data & privacy are HUGE #ProdMgmtTalk 4:21pmwapolanco @PrivacyCamp Esp if that data then misused by someone.#prodmgmttalk 4:21pmProdMgmtTalk Welcome @wapolanco! #prodmgmttalk 4:21pmProdMgmtTalk "Even if you cancel your subscript w/OnStar - will cont to track your driving" Called for investig.TODAY#prodmgmttalk 4:22pmErikaLAndersen OnStar...helps customers in emergencies - can locate with GPS #prodmgmttalk 4:22pmProdMgmtTalk RT @ErikaLAndersen: 4th Amendment: In US Bill of Rights, governs illegal searches and seizures #prodmgmttalk4:22pmj3juliano @wapolanco @PrivacyCamp Not just misuse is a problem - even "acceptable" use may not be *wanted* use#ProdMgmtTalk 4:22pmErikaLAndersen OnStar has new provision - even if you cancel OnStar service, they can still track your movements#prodmgmttalk 4:22pm_______________________________________________________________________________________________ Sponsor us http://bit.ly/gF0Tt3 Thank you http://bit.ly/phTOWh 4 GLOBAL PRODUCT MANAGEMENT TALK http://www.prodmgmttalk.com @prodmgmttalk #prodmgmttalk
  • 5. Transcript from Sept 26, 2011: Global Product Management Talk w/ Sean Dakin, Fellow, Future Of Privacy Forum Everything You Need To Know About Web Privacy, But Were Afraid To Ask!MAIL: http://bit.ly/ouZN8J FB:http://on.fb.me/ncKUD8 Site: http://bit.ly/dESAcb Hear: http://bit.ly/nbw9Yrbrainmates True RT @j3juliano: @wapolanco @PrivacyCamp Not just misuse is a problem - even "acceptable" use may not be*wanted* use #prodmgmttalk 4:23pmMack_McCoy Perfect example if why Ill avoid any vehicle with OnStar.#ProdMgmtTalk 4:23pmProdMgmtTalk OnStar Default Assumed "opt out" NOT "opt in" (they were opted in w/o their agreement) #prodmgmttalk 4:23pmProdMgmtTalk RT @Mack_McCoy: Perfect example if why Ill avoid any vehicle with OnStar. #ProdMgmtTalk4:23pmMack_McCoy RT @brainmates: True RT @j3juliano: @wapolanco@PrivacyCamp Not just misuse is a problem - even"acceptable" use may not be *wanted* use #prodmgmttalk 4:24pmErikaLAndersen OnStar: can opt out of continued tracking, but default opt in...no doubt buried in 50 pages fine print#prodmgmttalk 4:24pmPrivacyCamp Q2 What does someone need to know about the "do not track" legislation? #DNTrack #prodmgmttalk4:24pmj3juliano @prodmgmttalk #prodmgmttalk Opt-in vs. opt-out is a major debate in utility industry-what is needed for ops vs. what is"useful" otherwise 4:24pmwapolanco @j3juliano @wapolanco @PrivacyCamp Very true. Use could be completely legitimate but unwanted byconsumer.#prodmgmttalk 4:25pmProdMgmtTalk @shaundakin explaining what Onstar is to our Aussie colleagues (subscr paid auto service) #prodmgmttalk4:25pmjbrett @Mack_McCoy are you going to avoid any phone with a GPS? How about any location based service? #prodmgmttalk4:25pmProdMgmtTalk RT @j3juliano: @prodmgmttalk #prodmgmttalk Opt-in vs. opt-out is a major debate in utility industry-what isneeded for ops vs. what is "useful" otherwise 4:25pmj3juliano @prodmgmttalk #prodmgmttalk (cont.) So e.g., is ops-related energy data necess. opt-in? Then what of data that can beused for marketing? 4:26pmErikaLAndersen OnStar radio commercials: Scared 5-yr-old calls OnStar from a car, middle-of-nowhere, about parents heartattack #prodmgmttalk 4:26pmProdMgmtTalk @larrymckeogh welcome in! http://t.co/CcNSpjmn todays questions & relevant news today! http://bit.ly/pEkrQz#prodmgmttalk 4:26pmwapolanco Data privacy act of 11 makes parents checking of childs Facebook activity a felony. Not sure I agree! #prodmgmttalk4:26pmMack_McCoy @jbrett No. But telecoms have much stricter controls around customer data & LBS are opt-in. #ProdMgmtTalk4:26pm3juliano @wapolanco #prodmgmttalk Really?!?!? Had not heard. Is it wrong of me (as a parent) to say that thats insane? 4:27pmpiplzchoice RT @cindyfsolomon: #prodmgmttalk talks place every Monday at 4:00 PM PT on Twitter. Follow @prodmgmttalk4:29pmErikaLAndersen In US, police cant search places where you have "expectation of privacy" (house, car) withoutwarrant...#prodmgmttalk 4:29pm_______________________________________________________________________________________________ Sponsor us http://bit.ly/gF0Tt3 Thank you http://bit.ly/phTOWh 5 GLOBAL PRODUCT MANAGEMENT TALK http://www.prodmgmttalk.com @prodmgmttalk #prodmgmttalk
  • 6. Transcript from Sept 26, 2011: Global Product Management Talk w/ Sean Dakin, Fellow, Future Of Privacy Forum Everything You Need To Know About Web Privacy, But Were Afraid To Ask!MAIL: http://bit.ly/ouZN8J FB:http://on.fb.me/ncKUD8 Site: http://bit.ly/dESAcb Hear: http://bit.ly/nbw9YrMack_McCoy Yes and sometimes smart-meters arent optional in some communities. #ProdMgmtTalk 4:30pmwapolanco @j3juliano My feelings exactly! #prodmgmttalk 4:30pmProdMgmtTalk Question 2! Q2 What does someone need to know about the "do not track" legislation? #DNTrack #prodmgmttalk4:30pmj3juliano @Mack_McCoy #prodmgmttalk Right. Im generally in agreement on that (w/vested interest caution), but its the datahandling thats uncertain 4:31pmErikaLAndersen No "expectation of privacy" exists on Facebook, meaning police may not need warrant to get Facebookrecords.#prodmgmttalk 4:31pmErikaLAndersen Nothings stops police from doing their own google searches #prodmgmttalk 4:32pmj3juliano @ErikaLAndersen I wasnt even aware that there was an expectation they would nee to get one now-"freely on theinternet etc." #prodmgmttalk 4:32pmProdMgmtTalk "Do Not Track" not a good name says @shaundakin - its not the same as phone/ tech confusing to cust#prodmgmttalk 4:32pmbrainmates Learning about "do not track" legislation in US from@ShaunDakin #prodmgmttalk 4:32pmProdMgmtTalk @ErikaLAndersen, our resident product management lawyer, has legal insights into this issue! #privacy#prodmgmttalk 4:33pmwapolanco A2: #dntrack makes it very challenging for advertisers to target products to audience. #prodmgmttalk 4:33pmErikaLAndersen @j3juliano: Exactly. Before police would need warrant to see photos, documents, etc. Now, they just goonline.#prodmgmttalk 4:33pmProdMgmtTalk Firefox working on "donottrack" header in browser#prodmgmttalk 4:33pmbrainmates Firefox working on a do not track header in their browser acc to @ShaunDakin #prodmgmttalk 4:34pmErikaLAndersen @j3juliano And under US constitution, this could be fine since once online,no expectation of privacy.#prodmgmttalk 4:34pmProdMgmtTalk Microsoft is creating "tracking protection list" TPL to subscribe (like RSS feed) for adv not track #prodmgmttalk4:35pmj3juliano @wapolanco @prodmgmttalk #prodmgmttalk Then the Q "So why SHOULD it be easy?" In a sense, the data and what itimplies is my property 4:35pmjbrett Current EU policy:Opt In for tracking, and must be informed consent. US proposals are opt out. #prodmgmttalk4:35pmProdMgmtTalk Tech solution still being discussed - industry attempting self regulat (dont want DC interven) #prodmgmttalk4:35pmProdMgmtTalk RT @jbrett: Current EU policy:Opt In for tracking, and must be informed consent. US proposals are optout.#prodmgmttalk 4:35pmMack_McCoy @j3juliano I believe people should have a choice. It may be more expensive, but it should be an option.#ProdMgmtTalk 4:35pm_______________________________________________________________________________________________ Sponsor us http://bit.ly/gF0Tt3 Thank you http://bit.ly/phTOWh 6 GLOBAL PRODUCT MANAGEMENT TALK http://www.prodmgmttalk.com @prodmgmttalk #prodmgmttalk
  • 7. Transcript from Sept 26, 2011: Global Product Management Talk w/ Sean Dakin, Fellow, Future Of Privacy Forum Everything You Need To Know About Web Privacy, But Were Afraid To Ask!MAIL: http://bit.ly/ouZN8J FB:http://on.fb.me/ncKUD8 Site: http://bit.ly/dESAcb Hear: http://bit.ly/nbw9Yrjbrett Isnt it really too late to self-regulate? EU has policy in place #prodmgmttalk 4:35pmPrivacyCamp #dntrack legislation is here http://bit.ly/qKOGVQ #prodmgmttalk 4:35pmj3juliano @ErikaLAndersen @prodmgmttalk #prodmgmttalk Exactly: weve been conditioned to "if you dont want Mom to know,dont put it on the Internet" 4:36pmPrivacyCamp #dntrack is something that product managers need to know about for any / all tracking and ads #prodmgmttalk#privacy 4:36pmjbrett I think people arent concerned with what ppl know, but how the info is abused #prodmgmttalk 4:37pmProdMgmtTalk Q3 How about mobile geo-location issues? #MobilePriv #prodmgmttalk 4:38pmErikaLAndersen RT @j3juliano: But what do you want mom to know you bought (Amazon, Safeway club cards) or travel (GPSTracking) #prodmgmttalk 4:38pmMack_McCoy Cindy, thats true in Western world, but other regions have VERY different expectations & concerns. #ProdMgmtTalk4:38pmmr_lbs @Mack_McCoy are you going to avoid any phone with a GPS? How about any location based service? #prodmgmttalkhttp://t.co/LR4vG7QK 4:38pmProdMgmtTalk Mobile tracking: "At Oreilly conf earlier this year discussed how iphone was recording movements w/o tellinganyone" #prodmgmttalk 4:38pmProdMgmtTalk RT @jbrett: I think people arent concerned with what ppl know, but how the info is abused #prodmgmttalk 4:39pmj3juliano @Mack_McCoy #prodmgmttalk Theres an ops view that says it should just go on, but there are too many unknowns 2dismiss your PoV.Big issues. 4:39pmErikaLAndersen @mr_lbs @Mack_McCoy With some phones just take out the battery. Not possible with iPhone. #prodmgmttalk4:39pmwapolanco @j3juliano @wapolanco @prodmgmttalk It shouldnt be easy but possible to target prdcts based on knownbehavior/wants/needs. #prodmgmttalk 4:40pmevanwolf #prodmgmttalk Im Phil Wolff, on the startup team at@Hookflash, realtime communications for the GTD-minded. 4:40pmProdMgmtTalk Background resources for todays talk http://pack.li/3e #prodmgmttalk 4:40pmpcampatl Nice euphamism by @PrivacyCamp . "People get...excited...about that." #prodmgmttalk #privchat 4:40pmjbrett RT @pcampatl Nice euphamism by @PrivacyCamp . "People get...excited...about that." #prodmgmttalk #privchat 4:40pmSteveKoss A2/3 maybe the secret sauce is a simple as what mom taught us =) #prodmgmttalk 4:40pmProdMgmtTalk @shaundakin Fellow @ future of privacy forum - set up site for mobile devs re: app privacy #prodmgmttalk 4:40pmProdMgmtTalk Welcome Phil! RT @evanwolf: #prodmgmttalk Im Phil Wolff, on the startup team at @Hookflash, realtimecommunications for the GTD-minded. 4:40pmPrivacyCamp App #Privacy website I worked on is here http://t.co/B9poB8FI #prodmgmttalk 4:41pm_______________________________________________________________________________________________ Sponsor us http://bit.ly/gF0Tt3 Thank you http://bit.ly/phTOWh 7 GLOBAL PRODUCT MANAGEMENT TALK http://www.prodmgmttalk.com @prodmgmttalk #prodmgmttalk
  • 8. Transcript from Sept 26, 2011: Global Product Management Talk w/ Sean Dakin, Fellow, Future Of Privacy Forum Everything You Need To Know About Web Privacy, But Were Afraid To Ask!MAIL: http://bit.ly/ouZN8J FB:http://on.fb.me/ncKUD8 Site: http://bit.ly/dESAcb Hear: http://bit.ly/nbw9YrErikaLAndersen YES! RT @SteveKoss: A2/3 maybe the secret sauce is a simple as what mom taught us =) #prodmgmttalk4:41pmProdMgmtTalk Welcome @pcampatl @SteveKoss @evanwolf #prodmgmttalk 4:41pmProdMgmtTalk RT @SteveKoss: A2/3 maybe the secret sauce is a simple as what mom taught us =) #prodmgmttalk4:41pmProdMgmtTalk RT @PrivacyCamp: App #Privacy website I worked on is here http://t.co/B9poB8FI #prodmgmttalk4:42pmMack_McCoy @ErikaLAndersen If u turn the phone off, its off from a GPS PoV. You could also put it in a tinfoil hat.;-p @mr_lbs #ProdMgmtTalk 4:42pmProdMgmtTalk Todays speaker founded @PrivacyCamp (like pcamp!)@shaundakin #prodmgmttalk http://bit.ly/r13vWv 4:42pmjbrett @Mack_McCoy @erikalandersen @mr_lbs Would an RFID wallet work? Much more stylish. #ProdMgmtTalk#marketopportunity? 4:43pmProdMgmtTalk How can non-US (Aussies) use info? Go under resources on site, platforms, laws, etc http://t.co/Te4Et8ji#prodmgmttalk 4:43pmProdMgmtTalk RT @jbrett: @Mack_McCoy @erikalandersen @mr_lbs Would an RFID wallet work? Much more stylish.#ProdMgmtTalk #marketopportunity? 4:44pmErikaLAndersen @Mack_McCoy: Really? Other phones you turn off but someone can still listen in to offline conversations. (SeeMurdoch scandel) #prodmgmttalk 4:44pmMack_McCoy RT @jbrett: @Mack_McCoy @erikalandersen @mr_lbs Would an RFID wallet work? Much morestylish.#ProdMgmtTalk #marketopportunity? 4:45pmProdMgmtTalk "Privacy by design" Canada Dr. Ann Cavoukian 15 yrs - privacy is win/win at begin of dev cycle http://bit.ly/p8rGJs#prodmgmttalk 4:45pmbrainmates @PrivacyCamp: useful app #privacy website http://t.co/WIqFNQ7k #prodmgmttalk 4:45pmPrivacyCamp Great #privacy resource on privacy by design is here http://bit.ly/p8rGJs #prodmgmttalk 4:45pmbrainmates RT @PrivacyCamp: Great #privacy resource on privacy by design http://bit.ly/p8rGJs #prodmgmttalk #prodmgmttalk4:46pmj3juliano @ErikaLAndersen #prodmgmttalk People R more scared than necess. of sharing whats not understood - and not scaredenuf abt. sharing what is! 4:46pmProdMgmtTalk Q5 "Privacy by Design" means what? How can I incorporate PbD principles into my development process?#prodmgmttalk 4:47pmMack_McCoy RT @brainmates: RT @PrivacyCamp: Great #privacyresource on privacy by design http://bit.ly/p8rGJs#prodmgmttalk #prodmgmttalk 4:47pmErikaLAndersen Agree RT @j3juliano: People more scared of sharing whats not understood - and not scared enuf abt. sharingwhat is! #prodmgmttalk 4:48pmj3juliano @ErikaLAndersen #prodmgmttalk e.g. one can learn much more frm ovrhearing a convrsation than frm 15 min energydata-but the fear is reversed 4:48pm_______________________________________________________________________________________________ Sponsor us http://bit.ly/gF0Tt3 Thank you http://bit.ly/phTOWh 8 GLOBAL PRODUCT MANAGEMENT TALK http://www.prodmgmttalk.com @prodmgmttalk #prodmgmttalk
  • 9. Transcript from Sept 26, 2011: Global Product Management Talk w/ Sean Dakin, Fellow, Future Of Privacy Forum Everything You Need To Know About Web Privacy, But Were Afraid To Ask!MAIL: http://bit.ly/ouZN8J FB:http://on.fb.me/ncKUD8 Site: http://bit.ly/dESAcb Hear: http://bit.ly/nbw9YrMack_McCoy Please tell me theres a question about Facebooks new features, like Timeline. They have HUGE privacyimplications. #ProdMgmtTalk 4:48pmProdMgmtTalk "Not so private parts" PbD is new corp hotness! Article link from @shaundakin coming up #prodmgmttalk 4:49pmbrainmates Privacy by design new corporate hotness acc to @PrivacyCamp #prodmgmttalk 4:49pmProdMgmtTalk http://onforb.es/r50fS2 RT @Mack_McCoy: Please tell me theres a question about Facebooks new features, likeTimeline. They have HUGE privacy implications. #ProdMgmtTalk 4:49pmj3juliano @Mack_McCoy #prodmgmttalk Yeah, I have a question. Why didnt I shut down my account a long time ago? 4:49pmjbrett @Mack_McCoy Yep...they make just about everything fair game for abuse. Thats why legislation MUST focus on abuse, notprivacy #ProdMgmtTalk 4:49pmPrivacyCamp Why Privacy By Design Is The New Corporate Hotness - Forbes http://onforb.es/qvErlb l#prodmgmttalk #privacy4:49pmevanwolf I think privacy is a pleasant side effect if you give people sufficient control over their personal data. #prodmgmttalk4:49pmProdMgmtTalk RT @PrivacyCamp: Why Privacy By Design Is The New Corporate Hotness - Forbes http://onforb.es/qvErlbl#prodmgmttalk #privacy 4:49pmbrainmates RT @PrivacyCamp: Why Privacy By Design Is The New Corporate Hotness - Forbes http://onforb.es/qvErlbl#prodmgmttalk #privacy 4:49pmjbrett #prodmgmttalk We have the concept of "Fair Use" in copyright law...how about fair use of shared information?4:50pmbrainmates Nice! RT @evanwolf: I think privacy is a pleasant side effect if you give people sufficient control over their personaldata.#prodmgmttalk 4:50pmj3juliano This is subtle but brilliant - agree RT @jbrett:@Mack_McCoy Thats why legislation MUST focus on abuse, not privacy#ProdMgmtTalk 4:50pmProdMgmtTalk Fitbit socmedia - peop tweet "I just ran" (what if they have sex? Its good for calorie burn) http://bit.ly/nWZg5N#prodmgmttalk 4:50pmProdMgmtTalk RT @jbrett: #prodmgmttalk We have the concept of "Fair Use" in copyright law...how about fair use of sharedinformation? 4:50pmSteveKoss Seems the number one alibi of Napoleon Hill , fear will ride into the 22ns century as well….why or ancient law ofaverages? #prodmgmttalk 4:50pmProdMgmtTalk "I had sex" was going into peoples twitter streams - NO personal privacy there...#prodmgmttalk 4:51pmErikaLAndersen Kashmir Hill once worked for blog elected Judge Alex Kozinski "super hottie of the fed judiciary" #prodmgmttalk4:51pmProdMgmtTalk G+ positioning= more privacy aware than FB.#prodmgmttalk 4:51pmjbrett @evanwolf Unfortunately people dont want to think about how to control their data. They want share, and they want to besafe. #prodmgmttalk 4:51pm_______________________________________________________________________________________________ Sponsor us http://bit.ly/gF0Tt3 Thank you http://bit.ly/phTOWh 9 GLOBAL PRODUCT MANAGEMENT TALK http://www.prodmgmttalk.com @prodmgmttalk #prodmgmttalk
  • 10. Transcript from Sept 26, 2011: Global Product Management Talk w/ Sean Dakin, Fellow, Future Of Privacy Forum Everything You Need To Know About Web Privacy, But Were Afraid To Ask!MAIL: http://bit.ly/ouZN8J FB:http://on.fb.me/ncKUD8 Site: http://bit.ly/dESAcb Hear: http://bit.ly/nbw9YrMack_McCoy @jbrett Yes, but dont lose sight of privacy. Its a fundamental principle of our Constitution. We shouldnt give it away.#ProdMgmtTalk 4:53pmjbrett @Mack_McCoy Too late. Weve already given it away. Privacy is really an illusion. #ProdMgmtTalk 4:53pmProdMgmtTalk "@jbrett FB kills privacy: What does mean & how will it impact legislation and product best practices?"#prodmgmttalk 4:53pmbrainmates RT @ProdMgmtTalk: G+ positioning= more privacy aware than FB. #prodmgmttalk 4:53pmjbrett @PrivacyCamp #prodmgmttalk I dont know that theyve gotten in trouble for it. Theyve raised eyebrows again.4:54pmErikaLAndersen @Mack_McCoy @jbrett And yet we are...every time we use a grocery club card, use fast track for tolls, weresharing info #prodmgmttalk 4:54pmProdMgmtTalk @shaundakin says FB moving from active- if logged into Spotify & FB share what listen to passively#prodmgmttalk 4:55pmMack_McCoy @jbrett Maybe. Jut because the public was asleep on this issue for last 30 yrs, doesnt mean they wont wake-up.#ProdMgmtTalk 4:55pmProdMgmtTalk Every Spotify user must login using FB account - unhappy customers #prodmgmttalk 4:55pmwapolanco @jbrett @Mack_McCoy Very true! We have to accept the fact that too many jumped into the #socmed water, both feet,eyes closed! #prodmgmttalk 4:56pmSteveKoss True @Mack_McCoy so few read Constitution to see DC Jokers on right, clowns on left doing to it….thus we stuck inmiddle #ProdMgmtTalk 4:56pmMack_McCoy @ErikaLAndersen @jbrett Yup and I dont use either of those. :) #ProdMgmtTalk 4:56pmjbrett Somebody said #winning. Everyone do a shot! #prodmgmttalk 4:56pmErikaLAndersen Privacy is dead.. see http://bit.ly/oLwx49 by Alex Kozinski (super hottie) and clerk #prodmgmttalk4:56pmProdMgmtTalk @shaundakin says FB is winning...2010 summer big Quit FB day, but has grown 10mil since (only 30K quit)#prodmgmttalk 4:56pmjbrett RT @ErikaLAndersen: Privacy is dead... see http://bit.ly/oLwx49 by Alex Kozinski (super hottie) and clerk #prodmgmttalk4:56pmMack_McCoy RT @wapolanco: @jbrett @Mack_McCoy Very true! We have to accept the fact that too many jumped into the#socmed water, both feet, eyes closed! #prodmgmttalk 4:56pmjbrett @wapolanco FB Timeline has me doing it with my eyes open. Im looking at #privacy in a new way now. #socmed#prodmgmttalk 4:56pmProdMgmtTalk FB leads - so target of lots of talk, but people keep using it giving them power over the data #prodmgmttalk 4:57pmwapolanco Another great quick read on privacy by design http://bit.ly/rlpvjn #prodmgmttalk 4:57pmbrainmates RT @wapolanco: Another great quick read on privacy by design http://bit.ly/rlpvjn #prodmgmttalk 4:57pm_______________________________________________________________________________________________ Sponsor us http://bit.ly/gF0Tt3 Thank you http://bit.ly/phTOWh 10 GLOBAL PRODUCT MANAGEMENT TALK http://www.prodmgmttalk.com @prodmgmttalk #prodmgmttalk
  • 11. Transcript from Sept 26, 2011: Global Product Management Talk w/ Sean Dakin, Fellow, Future Of Privacy Forum Everything You Need To Know About Web Privacy, But Were Afraid To Ask!MAIL: http://bit.ly/ouZN8J FB:http://on.fb.me/ncKUD8 Site: http://bit.ly/dESAcb Hear: http://bit.ly/nbw9YrProdMgmtTalk RT @brainmates: RT @wapolanco: Another great quick read on privacy by design http://bit.ly/rlpvjn #prodmgmttalk4:58pmMack_McCoy No!! It means people have no idea of the privacy implications. Its too complex a set of issues. #ProdMgmtTalk4:58pmErikaLAndersen Huge disconnect between sharing information and any eventual harm. Very hard to make connection.#prodmgmttalk 4:58pmProdMgmtTalk Cory Doctorow at #strataconf spoke about this (looking for URL) http://bit.ly/nKiPFe #prodmgmttalk 4:58pmProdMgmtTalk RT @ErikaLAndersen: Huge disconnect between sharing information and any eventual harm. Very hard to makeconnection. #prodmgmttalk 4:58pmwapolanco @jbrett @wapolanco Hope that "now" isnt too late for you ;) I keep my prvcy ridiculously tight on FB but it wasntalways so. #prodmgmttalk 4:58pmjbrett Exactly! RT @ErikaLAndersen: Huge disconnect between sharing information and any eventual harm. Very hard to makeconnection. #prodmgmttalk 4:58pmbrainmates People care about privacy but they dont understand/connect with potential problems so they continue using FB, SocMedia #prodmgmttalk 4:58pmbrainmates RT @Mack_McCoy: No!! It means people have no idea of the privacy implications. Its too complex a set ofissues.#prodmgmttalk 4:59pmProdMgmtTalk Were at begin of Future of privacy. Research shows people care, but what do they care about? @shaundakin#prodmgmttalk 4:59pmPrivacyCamp No #Privacy is not dead.. people do care about privacy #prodmgmttalk 4:59pmProdMgmtTalk Weve been answering Q6 Do Consumers care about #Privacy? #prodmgmttalk 4:59pmSteveKoss Always carry the x-files to discover when to rise the draw bridge or lower it to cross into your privacy moat#prodmgmttalk 4:59pmbrainmates RT @PrivacyCamp: No #Privacy is not dead.. people do care about privacy #prodmgmttalk 4:59pmProdMgmtTalk Startups trying to fig out if can make $ managing peops privacy - what does it look like? #prodmgmttalk 5:00pmErikaLAndersen Other fact: Google "owns" all docs on google docs. Already litigation whether such docs stillprivate/privileged.#prodmgmttalk 5:00pmProdMgmtTalk RT @ErikaLAndersen: Other fact: Google "owns" all docs on google docs. Already litigation whether such docs stillprivate/privileged. #prodmgmttalk 5:01pmMack_McCoy If people see how many dont get jobs, successful, etc. because of shared info. We have 10yrs for that to become abig deal. #ProdMgmtTalk 5:01pmProdMgmtTalk Internet is global, so regions regs & laws dont yet apply to global space #prodmgmttalk 5:01pmProdMgmtTalk Wow - so fast today! @shaundakin still talking http://t.co/Wlj69G1D #prodmgmttalk 5:02pmTrueRep RT @privacycamp: Why Privacy By Design Is The New Corporate Hotness - Forbes http://onforb.es/qvErlb#prodmgmttalk #privacy 5:02pm_______________________________________________________________________________________________ Sponsor us http://bit.ly/gF0Tt3 Thank you http://bit.ly/phTOWh 11 GLOBAL PRODUCT MANAGEMENT TALK http://www.prodmgmttalk.com @prodmgmttalk #prodmgmttalk
  • 12. Transcript from Sept 26, 2011: Global Product Management Talk w/ Sean Dakin, Fellow, Future Of Privacy Forum Everything You Need To Know About Web Privacy, But Were Afraid To Ask!MAIL: http://bit.ly/ouZN8J FB:http://on.fb.me/ncKUD8 Site: http://bit.ly/dESAcb Hear: http://bit.ly/nbw9YrProdMgmtTalk (still going past hour!) Q7 What are the costs of not "doing privacy right"? (see Sony) #prodmgmttalk 5:02pmErikaLAndersen Sorry about freaking people out privacy/legal issues...lawyers are freaking out so Im just passing along#prodmgmttalk 5:03pmbrainmates The other side of the privacy coin is trust acc to @privacycamp #prodmgmttalk 5:03pmProdMgmtTalk RT @TrueRep: RT @privacycamp: Why Privacy By Design Is The New Corporate Hotness - Forbeshttp://onforb.es/qvErlb #prodmgmttalk #privacy 5:03pmProdMgmtTalk RT @ErikaLAndersen: Sorry about freaking people out privacy/legal issues...lawyers are freaking out so Im justpassing along #prodmgmttalk 5:03pmwapolanco Most people are starting to pay close attention to online#privacy issues/trends. It has become a householdterm.#prodmgmttalk 5:03pmExxorTech RT @PrivacyCamp: If you lose customers data you lose that customer for life #Privacy #prodmgmttalk5:04pmbrainmates RT @ErikaLAndersen: Google "owns" all docs on google docs. Already litigation whether such docs stillprivate/privileged. #prodmgmttalk 5:04pmwapolanco @ProdMgmtTalk @ErikaLAndersen LOL... no apologies needed. Theres a need to open peoples eyes.#prodmgmttalk5:04pmProdMgmtTalk Immed costs: $ fines for data breaches. Sony $60mil hit from playstation - bec. didnt invest upfront #prodmgmttalk5:04pmProdMgmtTalk RT @PrivacyCamp: If you lose customers data you lose that customer for life #Privacy #prodmgmttalk5:04pmErikaLAndersen Trust or not, if company gets subpoena, must turn over info or pay lawyers to fight #prodmgmttalk5:04pmjbrett @wapolanco But Im seeing greater value in more sharing...I just want to be able to control who and how my shared info isused #prodmgmttalk 5:05pmProdMgmtTalk Welcome @ExxorTech @TrueRep #prodmgmttalk 5:05pmErikaLAndersen Also sorry to be so US centric...If I knew anything about Australia law besides precedent, Id share #prodmgmttalk5:05pmPrivacyCamp Thanks so much for the chat ! #prodmgmttalk > Every Tuesday I co-host a chat called #PrivChat on #Privacy(NoonET) 5:05pmbrainmates No pblms RT @ErikaLAndersen: Sorry to be so US centric... #prodmgmttalk 5:06pmProdMgmtTalk Links from todays talk http://pack.li/3e unedited transcript will be here http://t.co/eeSmZGMf #prodmgmttalk 5:07pmwapolanco @jbrett @wapolanco Correct. The value of "sharing" is immense for both marketers and consumers alike. Prudence iskey though. #prodmgmttalk 5:07pmProdMgmtTalk Thank you so much @shaundakin @PrivacyCamp for so much info & continuing to talk! #prodmgmttalk 5:07pmPrivacyCamp RT @ErikaLAndersen: Sorry about freaking people out privacy/legal issues...lawyers are freaking out so Im justpassing along #prodmgmttalk 5:08pm_______________________________________________________________________________________________ Sponsor us http://bit.ly/gF0Tt3 Thank you http://bit.ly/phTOWh 12 GLOBAL PRODUCT MANAGEMENT TALK http://www.prodmgmttalk.com @prodmgmttalk #prodmgmttalk
  • 13. Transcript from Sept 26, 2011: Global Product Management Talk w/ Sean Dakin, Fellow, Future Of Privacy Forum Everything You Need To Know About Web Privacy, But Were Afraid To Ask!MAIL: http://bit.ly/ouZN8J FB:http://on.fb.me/ncKUD8 Site: http://bit.ly/dESAcb Hear: http://bit.ly/nbw9YrProdMgmtTalk @shaundakin cohosts #privchat w/EPIC Tues noon EST #prodmgmttalk 5:09pmProdMgmtTalk See a list of all the twitter chats: over 520 and growing! Twitter Chat Schedule http://t.co/caESJR6g #prodmgmttalk5:09pmwapolanco Thanks all for the great insight. Tons of new knowledge. Oh.. and... Only a little freaked out :) #prodmgmttalk 5:10pmProdMgmtTalk Jeff Jarvis releasing "Public Parts" book http://usat.ly/ovi4VQ will be on #privchat #prodmgmttalk 5:10pmProdMgmtTalk Reach target audience Product Management! Sponsor Global Product Management Talk! #prodmgmttalk 5:11pmPrivacyCamp Dont forget to sign up for www.ReverseRobocall.com !@ReverseRobocall ! #prodmgmttalk 5:11pmErikaLAndersen LOL...RT @wapolanco: Thanks all for the great insight. Tons of new knowledge. Oh.. and... Only a little freakedout :) #prodmgmttalk 5:11pmPrivacyCamp How will the FTCs new digital #privacy rules impact developers? - FierceDeveloper http://bit.ly/oiLP4G#prodmgmttalk 5:12pmjbrett Great #prodmgmttalk and #privchat tonight Thanks to @cindyfsolomon @brainmates and @PrivacyCamp5:13pmProdMgmtTalk RT @jbrett: Great #prodmgmttalk and #privchat tonight Thanks to @cindyfsolomon @brainmates and@PrivacyCamp 5:15pmProdMgmtTalk Looks like this channel holds the tweets longer than twitter!#prodmgmttalk http://t.co/ZnvqR9DT5:17pmj3juliano Apologies-after my last note here, I got on the line with @Comcast & recvd some legendary "customerservice".@prodmgmttalk #prodmgmttalk 5:18pmj3juliano I was too busy shrieking into the phone to type further, but very interesting and useful stuff; thanks all!@prodmgmttalk#prodmgmttalk 5:19pmProdMgmtTalk @j3juliano Check out Twitter chat #custserv Great chat - goes fast! Tues 9p ET / 6p PT hosts @MarshaCollier@JeffreyJKingman #prodmgmttalk 5:23pmj3juliano @ProdMgmtTalk #prodmgmttalk Is there really one? I could host a three-hour megaspecial on those guys. Anyway,thanks again, & good evening. 5:20pmProdMgmtTalk Bravo! @privacycamp @mack_mccoy @jbrett @j3juliano@kandenatate @stevekoss @erikalandersen @wapolanco@ExxorTech @TrueRep #prodmgmttalkMack_McCoy Some of the bad I referred to last night re: Facebooks new features: total disregard ofprivacy. on.mash.to/omaWOr #in #ProdMgmtTalkcindyfsolomon Excellent info yesterday re: privacy! edited pocast 50 min listening time (from 79min!) @shaundakin #prodmgmttalk bit.ly/qp947KProdMgmtTalk Todays stats: 272 tweets generated 392,875 impressions, reaching an audience of 35,703 followers#prodmgmttalk Visit our website blog http://bit.ly/eOFmB6 for Recap of this talk and more information about weekly talk focus & speakers : http://www.prodmgmttalk.com_______________________________________________________________________________________________ Sponsor us http://bit.ly/gF0Tt3 Thank you http://bit.ly/phTOWh 13 GLOBAL PRODUCT MANAGEMENT TALK http://www.prodmgmttalk.com @prodmgmttalk #prodmgmttalk