March7: Creating an effective Product Management organization with Saeed Khan

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  • 1. Transcript from March 7, 2011 (USA date) Global Product Management Talk Creating an effective Product Management organization with Saeed Khan @ProdMgmtTalk Twitter Transcripts & Lists http://bit.ly/htNQju All times are Pacific TimeThis weeks Topic: Creating an effective Product Management organization with Saeed Khan. Well introduce a new way of talking together byusing tanglerlive http://www.tanglerlive.com/conversation/4901Have you noticed that Product Management organizations in most companies, look very much alike: eg. small, flat, with almost cookie cutter roles.Yet the responsibilities of Product Management are very diverse, cut across departmental lines and require broad business, technical, marketingand sales understanding. Well discuss the problem and approaches for ensuring companies can build scalable and effective productmanagement organizationsThis week you can join in with @prodmgmttalk, @cindyfsolomon and@brainmates at http://tlive.me/4901 for a live discussion without twitterrestrictions that will auto post to twitter w/hashtag #prodmgmttalkWe will certainly test out the limits of tanglerlive and see if it can scale to accomodate many participants!Read this in preparation: http://onproductmanagement.net/2010/07/27/5-steps-to-building-a-great-product-management-organization/This week you can join in with @prodmgmttalk @cindyfsolomon and @brainmatesat http://tlive.me/4901 for a livediscussion without twitter restrictions that will auto post to twitter w/hashtag #prodmgmttalkSaeed Khan will lead us in discussing these questions: 1 #ProdMgmtTalk website: http://bit.ly/hmEEe9 RSVP: http://bit.ly/fThgve
  • 2. Transcript from March 7, 2011 (USA date) Global Product Management Talk Creating an effective Product Management organization with Saeed Khan @ProdMgmtTalk Twitter Transcripts & Lists http://bit.ly/htNQju All times are Pacific Time1. How do Product Management organizations start and how do they grow?2. What are the main problems affecting small and growing Product Management organizations?3. What is the overall impact of these problems on the department and the company?4. Is there a recommended way to Product Management organizations?5. What roles should be included in product management as the company (and organization) grows?6. What can be done to help organizations understand these roles and help build effective organizations?Just to let you know, Im hoping that most people will come in here for the main discussion where we can post links, video andlonger than 140 characters - then automatically tweet it out if you put the tweet button onThe Global Product Management Talk brings international product managers together with experts in the field weekly in atwitter chat format on Mondays, 3:00 - 4:00 PM PSTWeekly, we curate the guest speakers, identify the Twitter talk focus and post questions to ponder, and invite participation via social media.The speaker is invited to join with co-hosts on a Skype conference during the event to discuss twitter comments, although active participationis taking place digitally within the twitter stream. After the event, the transcript is made available and participants are encouraged to expandupon their statements and insights by blogging to continue the conversation.Welcome roadmapwarrior!Therell be a learning curve to use this tool - but thats one of the things I love about my role in product management –Im always researching the best tool to support the processWhile were waiting to get started, please check out all the features here - including the ability to follow if you sign inRT @brainmates RT @saeedwkhan: Join us now! for the next#prodmgmttalkCreating Effective #prodmgmt http://tlive.me/4901@rcauvin @sehlhurst @brainmates @cindyfsolomon @prodmgmttalk awaiting @saeedwkhan on skype to get oriented for todays talk.Join us to use new discussion tool http://tlive.me/4901Viewers - welcome! you are welcome to lurk - however, this tool is powerful and if you sign in, you can automatically post to twitter,post videos, links, blogs and follow others. Im hoping to really pump this tool to see if it scales. We can always revert towebevent http://bit.ly/dTTbk8 or tweetchat http://bit.ly/eC3D09 if it doesnt scale 2 #ProdMgmtTalk website: http://bit.ly/hmEEe9 RSVP: http://bit.ly/fThgve
  • 3. Transcript from March 7, 2011 (USA date) Global Product Management Talk Creating an effective Product Management organization with Saeed Khan @ProdMgmtTalk Twitter Transcripts & Lists http://bit.ly/htNQju All times are Pacific Time@jim_holland and others using tweetdeck - you may not show up in twitter stream if youre using the desk top version,so join us here at tanglerlive! http://tlive.me/4901March 5: Creating an effective PM organization http://on.fb.me/hTaIdO brainmatesHello Product Managers joining us for #prodmgmttalk. We are starting in 15 minutes cindyfsolomonIf you scroll up on the screen you will see the blog posting from @saeedwkhan to prepare for todays discussionhttp://onproductmanagement.net/2010/07/27/5-steps-to-building-a-great-product-management-organization/Welcome @sean_campbell RT @rcauvin: RT @saeedwkhan Join me at 6:00 PM EST today for the next #prodmgmttalkCreating an Effective#prodmgmt Org http://bit.ly/glpU8NIf you come in early, try out this new discussion tool http://tlive.me/4901Please join tanglerlive so you will show up in the discussion - if you come in as a guest, you show up as a viewer but not asyour name http://tlive.me/4901Hello @Macmyday @rcauvin @roadmapwarrior @brainmates welcome to tanglerlive - if you click on the twitter buttonit will turn blue and automatically post to #prodmgmttalk@saeedwkhan welcome @brainmates Adrienne is trying to skype you in to the talk & were trying a new discussion toolhttp://tlive.me/4901 Guest : SaeedJust connecting on skype cindyfsolomonI see our speaker @saeedwkhan connecting via skype! Welcome 3 #ProdMgmtTalk website: http://bit.ly/hmEEe9 RSVP: http://bit.ly/fThgve
  • 4. Transcript from March 7, 2011 (USA date) Global Product Management Talk Creating an effective Product Management organization with Saeed Khan @ProdMgmtTalk Twitter Transcripts & Lists http://bit.ly/htNQju All times are Pacific Time MacmydaySkype is not available in our offices - unfortunately:( piplzchoiceHello everyone cindyfsolomonAnd it is time to start - but I dont yet hear anyone on skype! There are 6 chatters and 6 viewers on the discussion http://tlive.me/4901 back up plan: wtweetchat http://bit.ly/eC3D09Welcome @pplzchoice ! Guest : Tomdumb question, is there audio? brainmatesLets start with the talk cindyfsolomonHi Tom - no, we dont have audio yet - unless you want to join us on skype - we are digitally typing and syncing up to get everyone in brainmatesShall we start with the first question? cindyfsolomonOkay - ta da, drum rollllllll! Welcome everyone to our Global Product Management Talk with Saeed Khan today discussing Building aProduct Management Organization. 4 #ProdMgmtTalk website: http://bit.ly/hmEEe9 RSVP: http://bit.ly/fThgve
  • 5. Transcript from March 7, 2011 (USA date) Global Product Management Talk Creating an effective Product Management organization with Saeed Khan @ProdMgmtTalk Twitter Transcripts & Lists http://bit.ly/htNQju All times are Pacific Time brainmatesWelcome Saeed Guest : SaeedHi cindyfsolomonFirst question: Q1 1. How do Product Management organizations start and how do they grow? http://tlive.me/4901 Guest : SaeedThanks. brainmatesThe first question 1. How do Product Management organizations start and how do they grow? Guest : SaeedThere is no single way, but the term "accidental profession" for Product Management is apt cindyfsolomonWelcome, Saeed. About Saeed: Saeed is an experienced product manager, with over 20 years in the technology industry andalmost 15 years of experience in software product management. Hes worked in startups and public companies, both in Silicon Valleyand Toronto, in roles ranging from individual contributor to VP Product Management. sehlhorstHowdy all! Scott @sehlhorst here - trying out this new tangler-home for prodmgmttalk 5 #ProdMgmtTalk website: http://bit.ly/hmEEe9 RSVP: http://bit.ly/fThgve
  • 6. Transcript from March 7, 2011 (USA date) Global Product Management Talk Creating an effective Product Management organization with Saeed Khan @ProdMgmtTalk Twitter Transcripts & Lists http://bit.ly/htNQju All times are Pacific Time Guest : SaeedA lot of times PMs are hired into organizations when the CEO or founder decided they dont want to or cant handle the details thatare needed to keep the product moving forward MacmydayI might be wrong about it, but I think that product management is rerely embedded in orgs from the start. Its not until a certain complexitythat orgs pay attention to the management of products. cindyfsolomonWelcome @sehlhorst on tangler http://tlive.me/4901Everyone on tangler - you can use the quotes next to someones posting to add to their commentary http://tlive.me/4901 Guest : SaeedThis is done very tactically in many cases. Instead of hiring a Product Management executive, a line manager is hired and put to work"prioritizing requirements". Macmyday@saeed I use that term "accidential profession" to describe PM too. cindyfsolomonWelcome @stacymonarko great to see you on @Macmyday http://tlive.me/4901 Guest : SaeedMacmyday, its common, but its not a great situation to have. MacmydaySaeed said :"Macmyday, its common, but its not a great situation to have." 6 #ProdMgmtTalk website: http://bit.ly/hmEEe9 RSVP: http://bit.ly/fThgve
  • 7. Transcript from March 7, 2011 (USA date) Global Product Management Talk Creating an effective Product Management organization with Saeed Khan @ProdMgmtTalk Twitter Transcripts & Lists http://bit.ly/htNQju All times are Pacific TimeI absolutely agree! Guest : SaeedInstead of this accidental creation of Product Management in a company, it should be understood as a core function from the start cindyfsolomonMacmyday said :"@saeed I use that term "accidential profession" to describe PM too."Given there is no intentional academic path to choose to be a product manager - it seems to be a gateway into other positions or areaction to other areas Guest : SaeedI blame the VCs who dont understand the value of #prodmgmt. Guest : shardulSaeed, for orgs that may not have had the ProdMgmt function in the past, but now do, often struggle with how to evaluate the successof the ProdMgmt team or an individual Product Mgr. Have you seen this? Guest : vfigarQ: would it be better if the PM role was planned since the beggining or it is just natural to start after certain org. size? cindyfsolomonSaeed said :"Instead of this accidental creation of Product Management in a company, it should be understood as a..."Yes, that would be most strategicWelcome @vfigar to http://tlive.me/4901 rcauvinThe principles of marketing and #prodmgmt are counter-intuitive. 7 #ProdMgmtTalk website: http://bit.ly/hmEEe9 RSVP: http://bit.ly/fThgve
  • 8. Transcript from March 7, 2011 (USA date) Global Product Management Talk Creating an effective Product Management organization with Saeed Khan @ProdMgmtTalk Twitter Transcripts & Lists http://bit.ly/htNQju All times are Pacific Time cindyfsolomonWelcome @ErikaLAnderson to tangler! http://tlive.me/4901 Guest : SaeedEvaluating the success of product management is difficult. Its really a quesiton of company success really. i.e. if products aremeeting targets over the longer term, it means PM is doing their job. cindyfsolomonrcauvin said :"The principles of marketing and #prodmgmt are counter-intuitive."Could you say more about that? Guest : Tomhi saeed: whats ur view on the role of Chief Product Officer? how is that different than VP of Product? Macmydayshardul said :"Saeed, for orgs that may not have had the ProdMgmt function in the past, but now do, often struggle ..."Yes, very much. In fact, I would say that because PM straddle so many business functions/units within orgs, theyre hard to "assign"to a particular area and therefore their work is not understood well by many. cindyfsolomonSaeed said :"Evaluating the success of product management is difficult. Its really a quesiton of company success..."Often the PM is doing their job with no evidence! (except stress!) sehlhorstcindyfsolomon said :"Could you say more about that?"testing the quote function cindyfsolomon 8 #ProdMgmtTalk website: http://bit.ly/hmEEe9 RSVP: http://bit.ly/fThgve
  • 9. Transcript from March 7, 2011 (USA date) Global Product Management Talk Creating an effective Product Management organization with Saeed Khan @ProdMgmtTalk Twitter Transcripts & Lists http://bit.ly/htNQju All times are Pacific TimeThis is a snippet of the discussion that took place on March 7, 2011 - we tried out this tool and relearned a simple lesson:Never try out a new piece of technology during a live event!!!Other lessons learned: Dont move a Twitter Talk off twitter!More to follow, including transcript of discussion, which I will attempt to incorporate postings from this tangler talk.A tanglerlive channel will be left open during the week for discussion between events: Live Discussion - #ProdMgmtTalk http://bit.ly/gPBtwRGuests on tangler - if you sign in we can follow you and probably other benefits as well! http://tlive.me/4901 Guest : SaeedTom -- CPO vs. VP Products -- it totally depends on what their objectives are. Its no different than CMO and VP Marketing cindyfsolomonSaeed said :"Tom -- CPO vs. VP Products -- it totally depends on what their objectives are. Its no different tha..."Is there such a position as Chief Product Owner or Chief Product Officer? Id like to see more of thatWelcome @MrCinCall to http://tlive.me/4901 You can scroll up to see what has happened in the discussion so far sehlhorston Q1: for startups - Ive seen founders ack a tactical need for "stuff we (here) think of as #prodmgmt" but not ack. a need fora product manager Guest : shardulShould the PM be held ultimately responsible for on time launch of a product? Should the buck stop with the PM (or Dir/VP of Prod)? cindyfsolomonWelcome @shardul sehlhorstshardul said :"Should the PM be held ultimately responsible for on time launch of a product? Should the buck stop w..." 9 #ProdMgmtTalk website: http://bit.ly/hmEEe9 RSVP: http://bit.ly/fThgve
  • 10. Transcript from March 7, 2011 (USA date) Global Product Management Talk Creating an effective Product Management organization with Saeed Khan @ProdMgmtTalk Twitter Transcripts & Lists http://bit.ly/htNQju All times are Pacific Timegreat Q! Guest : SaeedShardul -- yes and no. Macmydaycindyfsolomon said :"Is there such a position as Chief Product Owner or Chief Product Officer? Id like to see more of th..."I havent seen that, but it would probably be a good position for an org to take. We used to handle PM work out of Strategy dept,which kinda makes sense. brainmatesI think that on time launch is a shared responsibility within the team. Project Managers have a part to play Guest : StacyMonarkoUltimately the responsibility for an on time product launch lies on the PMs shoulders roadmapwarriorhi all...late but here - Jen from Kansas City, Product Manager in a product team of 1 (for now) Guest : Tommy gut reaction is the buck stops with the PM. may not be their fault but it is def their problem. Guest : SaeedI believe that Product Market is part of the overall Product Management function, so in general Product Management should beheld accountable, and not necessarily THE product manager #prodmgmt brainmatesI think that on time launch is a shared responsibility within the team. Project Managers have a part to play 10 #ProdMgmtTalk website: http://bit.ly/hmEEe9 RSVP: http://bit.ly/fThgve
  • 11. Transcript from March 7, 2011 (USA date) Global Product Management Talk Creating an effective Product Management organization with Saeed Khan @ProdMgmtTalk Twitter Transcripts & Lists http://bit.ly/htNQju All times are Pacific Time cindyfsolomonWay back when there was no position name for the person in charge of the website strategy - and it took a lot of educating to raise it toan executive level - same now with social media marketing (I know this first hand!) Guest : shardulSo if Engineering and Project Manager are advising product cannot be launched by original date (lets say due to rational reasons), and PMknows it cannot, and makes rational recommendation to execs to delay launch, should PM be penalized? cindyfsolomonWelcome @alwaysbshipping ! http://tlive.me/4901 Guest : StacyMonarkoUsually with blame it points to one person not a team roadmapwarriorTom said :"my gut reaction is the buck stops with the PM. may not be their fault but it is def their problem."the (informal) mandate Ive been given is "make sure we dont look stupid," so I think its pretty clear that I need to be on top of things fromall sides cindyfsolomonshardul said :"So if Engineering and Project Manager are advising product cannot be launched by original date (let..."as PMs were often the messenger! Macmydayshardul said :"So if Engineering and Project Manager are advising product cannot be launched by original date (let..."I guess it depends on what sort of project methodology is followed and what is accespted by the org. Launching a product should stillfall within bounds of project management to stay in budget, time, risks, resources etc. cindyfsolomon 11 #ProdMgmtTalk website: http://bit.ly/hmEEe9 RSVP: http://bit.ly/fThgve
  • 12. Transcript from March 7, 2011 (USA date) Global Product Management Talk Creating an effective Product Management organization with Saeed Khan @ProdMgmtTalk Twitter Transcripts & Lists http://bit.ly/htNQju All times are Pacific TimeWelcome @leonardkish http://tlive.me/4901 Join us on discussion tool tangler Guest : TomDear Tangler PM, please fix your stuff bro. brainmatesHey Cindy - there are a few of us that are moving to tweetchatWe are having problems with Tangler roadmapwarriorcindyfsolomon said :"as PMs were often the messenger!"Not only the messenger but the one responsible for quickly updating the plan & getting the troops moving brainmatesAdrienne is appearing as alwaysbeshipping cindyfsolomonIm not experiencing any issues with tanglerlive - but Ive had some time to get familiar with the features - so whereever you come in,well get you all in the transcript! Macmydayroadmapwarrior said :"Not only the messenger but the one responsible for quickly updating the plan & getting the troops mo..."And we need to advise and devise on the roadmap/strategy of the product. cindyfsolomonIm being the product manager for #prodmgmttalk and of course the tools should support the desired results not hamper them –well discuss tech issues after the fact 12 #ProdMgmtTalk website: http://bit.ly/hmEEe9 RSVP: http://bit.ly/fThgve
  • 13. Transcript from March 7, 2011 (USA date) Global Product Management Talk Creating an effective Product Management organization with Saeed Khan @ProdMgmtTalk Twitter Transcripts & Lists http://bit.ly/htNQju All times are Pacific TimeContinuing the conversation on tweetchat http://tweetchat.com/room/prodmgmttalkTwitter traffic may be the culprit for some technical issues Macmydaycindyfsolomon said :"Continuing the conversation on tweetchathttp://tweetchat.com/room/prodmgmttalk"Cant use Tweetchat, but will continue on Twitter... cindyfsolomon@brainmates RT @shardulmehta: Being able to get out of the office to understand market issues rather than tactical executionall the time#prodmgmttalkWelcome @jim_holland Guest : jim_hollandJumped into the frey. #prodmgmttalk Guest : SaeedJim.. were not using Tangler anymore. Join us solely in Twitter. cindyfsolomonwelcome Jim! Im having no problem with http://tlive.me/4901 but some people were so they left but I like the features here roadmapwarriorman i am h0sed today... tangler only shows me about 1/4 of the posts and tweetchat wont even load Guest : jim_hollandReminder - the SEAT at the EXEC table is not given, its earned. Trust, Value and Credibility lay the foundation. Real work opens a seat.#prodmgmttalk 13 #ProdMgmtTalk website: http://bit.ly/hmEEe9 RSVP: http://bit.ly/fThgve
  • 14. Transcript from March 7, 2011 (USA date) Global Product Management Talk Creating an effective Product Management organization with Saeed Khan @ProdMgmtTalk Twitter Transcripts & Lists http://bit.ly/htNQju All times are Pacific Time@sehlhorst. Agree that a RACI for the org has to be defined, used and refined. #prodmgmt can lead this effort with teams of varying size.Builds credibility when you lead and support #prodmgmttalk roadmapwarrioranother issue (forgive me if i missed it from someone else) is the lack of understanding of what #prodmgmt SHOULD beimpact on dept - not being included when should be, being included when not necessary, lack of resourcesimpact on org - misdirection cant always be headed off cindyfsolomonjim_holland said :"Reminder - the SEAT at the EXEC table is not given, its earned. Trust, Value and Credibility lay th..."Jim I see you here !Back to question 3: What is the overall impact of these problems on the department and the company?Worth Repeating: Rules of the Product Management Jedi — On Product Management http://bit.ly/fkGDGS@brainmates@stacymonarko: impact? -> Too many captains, resources stretched too thin, no "beta" customers, poor decisions 1:08 brainmates: Join us on twitter 2 get ur weekly #prodmgmt fix.10 AM Sydney Tuesday. Were am chatting to @saeedwkhan on effective PM orgs #prodmgmttalk 2:40 cindyfsolomon: Thanks for the suggestions for getting slideshare presentations in - would that work am also for ...http://tlive.me/4804/195636 #prodmgmttalk 3:33 cindyfsolomon: @saving4someday Thanks and Welcome - please join us at #ProdMgmtTalk if youre am interested! 3:34 cindyfsolomon: @kristofcreative @1680PR You are majorly awesome! I post a transcript for am #prodmgmttalk, but 24 pages too much to comb thru! 14 #ProdMgmtTalk website: http://bit.ly/hmEEe9 RSVP: http://bit.ly/fThgve
  • 15. Transcript from March 7, 2011 (USA date) Global Product Management Talk Creating an effective Product Management organization with Saeed Khan @ProdMgmtTalk Twitter Transcripts & Lists http://bit.ly/htNQjuAll times are Pacific Time11:32 saeedwkhan: @vfigatelix...Ill have to look it up. #prodmgmttalkpm11:32 VFigatelix: Q3: quality vs. quantity affects also Time to Market - fast but bad? #prodmgmttalkpm11:32 sehlhorst: @brainmates main impacts are (lack of) business agility and (lack of) marketpm prediction #prodmgmttalk11:33 alwaysbshipping: A product org that doesnt seize a leadership position early on risks becoming a projpm management organ of the biz principals. #prodmgmttalk11:33 stacymonarko: Overall impact? -> Too many captains, resources stretched too thin, no "beta"pm customers, poor decisions #prodmgmttalk11:33 brainmates: Q3 - Ultimately it may be wrong product to market #prodmgmttalkpm11:33 sehlhorst: RT @leonardkish: Main prob is failure to understand users and have productpm demonstrate it, which I consider main PM role. #prodmgmttalk11:33 brainmates: RT @stacymonarko: Overall impact? -> Too many captains, resources stretched toopm thin, no "beta" customers, poor decisions #prodmgmttalk11:33 shardulmehta: @alwaysbshipping True dat! #prodmgmttalkpm11:34 cindyfsolomon: Worth Repeating: Rules of the Product Management Jedi ? On Productpm Managementhttp://bit.ly/fkGDGS #prodmgmttalk11:34 Macmyday: @brainmates ReQ3:People not understanding the role and responsiblities will hamperpm you #prodmgmttalk11:34 brainmates: @sehlhorst: (lack of) market prediction is a big problem. #prodmgmttalkpm11:35 cindyfsolomon: RT @brainmates @stacymonarko: impact? -> Too many captains, resources stretchedpm too thin, no "beta" customers, poor decisions #prodmgmttalk 15#ProdMgmtTalk website: http://bit.ly/hmEEe9 RSVP: http://bit.ly/fThgve
  • 16. Transcript from March 7, 2011 (USA date) Global Product Management Talk Creating an effective Product Management organization with Saeed Khan @ProdMgmtTalk Twitter Transcripts & Lists http://bit.ly/htNQjuAll times are Pacific Time11:35 brainmates: @Macmyday In what way? #prodmgmttalkpm11:35 cindyfsolomon: RT @leonardkish Main problem is failure to understand users & have the productpm demonstrate it, which I consider main PM role. #prodmgmttalk11:36 sehlhorst: @brainmates only a problem if youre customer driven :). @rcauvin - agilepm #prodmgmttalk11:36 saeedwkhan: Lack of understanding of role/function will hamper any department. Not justpm #prodmgmt. Imagine any poorly run dept. #prodmgmttalk11:36 alwaysbshipping: Its also a slippery slope. The less PM leads, the less leadership latitude its afforded bypm the company leadership. #prodmgmttalk11:36 cindyfsolomon: Welcome! RT @PGopalan: I am just joining the weekly #prodmgmttalk chat on twitterpm #prodmgmttalk11:36 brainmates: @sehlhorst @rcauvin You have bigger problems if you are not customer drivenpm #prodmgmttalk11:37 Macmyday: @saeedwkhan We (also Proj Mgmt) also sometimes refer to this as DACI: Do-pm Accountable-Consult-Inform. In the end the same #prodmgmttalk11:37 stacymonarko: Agreed! RT @brainmates: @sehlhorst @rcauvin You have bigger problems if you arepm not customer driven #prodmgmttalk11:37 saeedwkhan: People expect #prodmgmt to lead. If PM doesnt lead someone else willpm #prodmgmttalk11:37 sehlhorst: @brainmates agreed. and yet, while few will say they arent - many are not (based onpm what they do). #prodmgmttalk11:37 sehlhorst: RT @saeedwkhan: People expect #prodmgmt to lead. If PM doesnt lead someone elsepm will #prodmgmttalk11:38 roadmapwarrior: RT @sehlhorst: RT @saeedwkhan: People expect #prodmgmt to lead. If PM doesntpm lead someone else will #prodmgmttalk 16#ProdMgmtTalk website: http://bit.ly/hmEEe9 RSVP: http://bit.ly/fThgve
  • 17. Transcript from March 7, 2011 (USA date) Global Product Management Talk Creating an effective Product Management organization with Saeed Khan @ProdMgmtTalk Twitter Transcripts & Lists http://bit.ly/htNQjuAll times are Pacific Time11:38 shardulmehta: Interesting: http://www.svproduct.com/what-product-management-is-not/pm #prodmgmttalk11:38 cindyfsolomon: organization wide agile involves entire org in customer acquisition - what agile shouldpm have been from very beginning #prodmgmttalk11:38 cindyfsolomon: RT @sehlhorst: RT @saeedwkhan: People expect #prodmgmt to lead. If PM doesntpm lead someone else will #prodmgmttalk11:38 sehlhorst: @saeedwkhan agreed - leading is key - listen to customers, but dont be a waiterpm taking orders- be a maitre d solving prob #prodmgmttalk11:39 roadmapwarrior: what about when people DONT expect #prodmgmt to lead and youre trying to do itpm anyway? #prodmgmttalk11:39 brainmates: RT @shardulmehta: Interesting: http://www.svproduct.com/what-product-pm management-is-not/ Not sure I agree #prodmgmttalk11:39 cindyfsolomon: Were discussing the "leadership" topic #prodmgmttalkpm11:39 VFigatelix: @roadmapwarrior @sehlhorst @saeedwkhan reminded me a quote from thepm simpsoms: I was chosen to lead, not to read (humor) #prodmgmttalk11:39 rcauvin: But what is leadership? #prodmgmt #prodmgmttalkpm11:39 kseniacoffman: @saeedwkhan How would u work in orgs w only 1 PM? #prodmgmttalkpm11:40 cindyfsolomon: RT @VFigatelix: @roadmapwarrior @sehlhorst @saeedwkhan reminded quote frompm simpsoms: I was chosen to lead, not to read (humor) #prodmgmttalk11:40 stacymonarko: Well said RT @sehlhorst: @saeedwkhan leading is key, listen to cust, but dont b apm waiter taking ord, b a maitre d solving prob #prodmgmttalk11:40 shardulmehta: @brainmates Right. And theyve got another onepm too: http://www.svproduct.com/product-organizational-structure/ #prodmgmttalk 17#ProdMgmtTalk website: http://bit.ly/hmEEe9 RSVP: http://bit.ly/fThgve
  • 18. Transcript from March 7, 2011 (USA date) Global Product Management Talk Creating an effective Product Management organization with Saeed Khan @ProdMgmtTalk Twitter Transcripts & Lists http://bit.ly/htNQjuAll times are Pacific Time11:40 cindyfsolomon: Good Question! RT @kseniacoffman: @saeedwkhan How would u work in orgs w onlypm 1 PM? #prodmgmttalk11:40 rcauvin: In BECOMING A TECHNICAL LEADER, Gerald Weinberg points out many differentpm forms of #leadership. #prodmgmttalk #prodmgmt11:41 Macmyday: @brainmates You cant launch and enhance a product if the org doesnt provide thepm resources to support it. #prodmgmttalk11:41 cindyfsolomon: RT @stacymonarko Ditto! @sehlhorst @saeedwkhan leading is key, listen to cust, butpm b a maitre d solving prob #prodmgmttalk11:41 roadmapwarrior: RT @Macmyday: @brainmates You cant launch and enhance a product if the orgpm doesnt provide the resources to support it. #prodmgmttalk11:41 saeedwkhan: @KseniaCoffman -- lone PM needs to have Execs ear. The CXOs are you coworkers aspm much as Eng, Mkt, Sales etc. #prodmgmttalk11:41 roadmapwarrior: RT @saeedwkhan: @KseniaCoffman -- lone PM needs to have Execs ear. The CXOspm are you coworkers as much as Eng, Mkt, Sales etc. #prodmgmttalk11:41 sehlhorst: @kseniacoffman Q - is that 1 pdm involved in setting vision / scope / objectives?pm defining KPIs? #prodmgmttalk11:42 shardulmehta: Jason Fried talked about how we should be focused on "useful" products, notpm innovationhttp://bit.ly/gfD2f9 #prodmgmttalk11:42 saeedwkhan: Also must define the role clearly with CEO...1 PM cannot do "everything". Start withpm clear defn and goals #prodmgmttalk11:42 brainmates: @shardulmehta Interesting that Product Management & Design are 1 teampm #prodmgmttalk11:42 roadmapwarrior: RT @saeedwkhan: Also must define the role clearly with CEO...1 PM cannot dopm "everything". Start with clear defn and goals #prodmgmttalk11:42 sehlhorst: @rcauvin link? #prodmgmttalkpm 18#ProdMgmtTalk website: http://bit.ly/hmEEe9 RSVP: http://bit.ly/fThgve
  • 19. Transcript from March 7, 2011 (USA date) Global Product Management Talk Creating an effective Product Management organization with Saeed Khan @ProdMgmtTalk Twitter Transcripts & Lists http://bit.ly/htNQjuAll times are Pacific Time11:42 brainmates: RT @Macmyday: @brainmates You cant launch and enhance a product if the orgpm doesnt provide the resources to support it. Agree! #prodmgmttalk11:42 Macmyday: RT @sehlhorst: @saeedwkhan agreed - leading is key - listen to customers, but dontpm be a waiter taking orders- be a maitre d solving prob #prodmgmttalk11:42 cindyfsolomon: RT @saeedwkhan: Also must define the role clearly with CEO...1 PM cannot dopm "everything". Start with clear defn and goals #prodmgmttalk11:42 saeedwkhan: in early companies, product strategy and company strategy are deeply entwined. CEOpm etc. must see that and accomodate #prodmgmttalk11:43 cindyfsolomon: RT @rcauvin: In BECOMING A TECHNICAL LEADER, Gerald Weinberg points manypm different forms of #leadership http://bit.ly/dO1SKz #prodmgmttalk11:43 tmztmobile: @ProdMgmtTalk oops guys almost forgot busy evolving my product :) #prodmgmttalkpm11:43 rcauvin: Amazon link to BECOMING A TECHNICAL LEADERpm book: http://amzn.to/emcoY2 #prodmgmttalk#leadership11:43 sehlhorst: @roadmapwarrior in startup - CEO is "first product manager" #prodmgmttalkpm11:43 cindyfsolomon: RT @brainmates @Macmyday @brainmates You cant launch & enhance a prod if orgpm doesnt provide resources to support it. Agree! #prodmgmttalk11:43 VFigatelix: RT @sehlhorst: @roadmapwarrior in startup - CEO is "first product manager"pm #prodmgmttalk11:43 brainmates: @saeedkhan Please describe differences, if any, btwn PM org in various industries, e.gpm banks, automobiles, consumer products #prodmgmttalk11:43 cindyfsolomon: Welcome! @tmztmobile #prodmgmttalkpm11:44 roadmapwarrior: @sehlhorst not exactly a startup situation but sort of...new PM dept in an otherwisepm service/custom shop #prodmgmttalk 19#ProdMgmtTalk website: http://bit.ly/hmEEe9 RSVP: http://bit.ly/fThgve
  • 20. Transcript from March 7, 2011 (USA date) Global Product Management Talk Creating an effective Product Management organization with Saeed Khan @ProdMgmtTalk Twitter Transcripts & Lists http://bit.ly/htNQjuAll times are Pacific Time11:44 cindyfsolomon: RT @sehlhorst: @roadmapwarrior in startup - CEO is "first product manager"pm #prodmgmttalk11:44 shardulmehta: I shared the jason Fried link as it seems many orgs think #prodmgmt is responsible forpm "innovation" = cool product. Thoughts? #prodmgmttalk11:44 saeedwkhan: Ive only worked in software so I honest cant answer how its structured in otherpm industries #prodmgmttalk11:44 stacymonarko: Classic spreading resources thin. RT @sehlhorst: @roadmapwarrior in startup - CEO ispm "first product manager" #prodmgmttalk11:44 piplzchoice: RT @sehlhorst: @roadmapwarrior in startup - CEO is "first product manager" - verypm true #prodmgmttalk11:45 rcauvin: @shardulmehta That was the subject of last weeks #prodmgmttalk :-)pm11:45 alwaysbshipping: @roadmapwarrior @sehlhorst like anything, start small and spread out. lone pmpm shouldnt try to be riding in on white horse. #prodmgmttalk11:45 stempm: RT @rcauvin: Amazon link to BECOMING A TECHNICAL LEADERpm book: http://amzn.to/emcoY2#prodmgmttalk #leadership11:45 cindyfsolomon: RT @shardulmehta shared jason Fried link seems many orgs think #prodmgmt ispm responsible for "innovation"=cool product Think? #prodmgmttalk11:45 cindyfsolomon: RT @stempm: RT @rcauvin: Amazon link to BECOMING A TECHNICAL LEADERpm book:http://amzn.to/emcoY2 #prodmgmttalk #leadership #prodmgmttalk11:45 cindyfsolomon: Welcome @stempm ! #prodmgmttalkpm11:45 shardulmehta: @rcauvin Whoops! My apologies! Rookie mistake. :) #prodmgmttalkpm11:46 saeedwkhan: Overall, #prodmgmt should be focused on business success of the product orpm portfolio. How U divide tasks can be different #prodmgmttalk 20#ProdMgmtTalk website: http://bit.ly/hmEEe9 RSVP: http://bit.ly/fThgve
  • 21. Transcript from March 7, 2011 (USA date) Global Product Management Talk Creating an effective Product Management organization with Saeed Khan @ProdMgmtTalk Twitter Transcripts & Lists http://bit.ly/htNQjuAll times are Pacific Time11:46 Macmyday: RT @shardulmehta: Jason Fried talked about how we should be focused on "useful"pm products, not innovation http://bit.ly/gfD2f9 #prodmgmttalk11:46 VFigatelix: @shardulmehta we did a topic on innovation last week, maybe @prodmgmttalk canpm share the discussion with u =) #prodmgmttalk11:46 roadmapwarrior: @shardulmehta how you divide amongst whom? #prodmgmttalkpm11:46 cindyfsolomon: RT @alwaysbshipping @roadmapwarrior @sehlhorst lone pm shouldnt try to bepm riding in on white horse. #prodmgmttalk11:46 brainmates: RT @saeedwkhan: Overall, #prodmgmt should b focused on business success ofpm product or portfolio. How U divide tasks can b diff #prodmgmttalk11:46 brainmates: Q4. Is there a recommended way to Product Management organizations?pm #prodmgmttalk11:47 alwaysbshipping: @brainmates @saeedkhan another diff btwn sw and other industries is prob riskpm tolerance, speed of iterations, & error costs. #prodmgmttalk11:47 brainmates: We have 15 minutes left to chat #prodmgmttalkpm11:47 cindyfsolomon: RT @VFigatelix: @shardulmehta we did a topic on innovation last weeks transcriptpm Feb28transcript.pdfhttp://bit.ly/f1cjP1 #prodmgmttalk11:47 sehlhorst: @roadmapwarrior have you had resistance to being in strategic decision makingpm discussions? or is #prodmgmt greek in ur co #prodmgmttalk11:47 roadmapwarrior: oops that was for @saeedwkhan how you divide amongst whom? #prodmgmttalkpm11:47 brainmates: 4. Is there a recommended way to structure Product Management organizations?pm #prodmgmttalk11:47 saeedwkhan: RT @brainmates Q4. Is there a recommended way to structure Product Managementpm organizations? #prodmgmttalk 21#ProdMgmtTalk website: http://bit.ly/hmEEe9 RSVP: http://bit.ly/fThgve
  • 22. Transcript from March 7, 2011 (USA date) Global Product Management Talk Creating an effective Product Management organization with Saeed Khan @ProdMgmtTalk Twitter Transcripts & Lists http://bit.ly/htNQjuAll times are Pacific Time11:48 saeedwkhan: Yes, structure them for success. :-) Q4. #prodmgmttalkpm11:48 kseniacoffman: @stacymonarko how would you define PMs role in betas - I always struggle to getpm them for go-to-market progs #prodmgmttalk11:48 rcauvin: One way to structure a #prodmgmt organization: teams centered around markets orpm products; product manager manages the team. #prodmgmttalk11:48 shardulmehta: @brainmates Pragmatic recommends the triad approach. Thoughts? #prodmgmttalkpm11:48 roadmapwarrior: @brainmates Im a fan of the #pragmatic triad for small teams #prodmgmttalkpm11:48 sehlhorst: @alwaysbshipping very true! capital investment & tooling cycles are way underemph.pm in most #prodmgmt prioritization disc. #prodmgmttalk11:48 brainmates: @saeedwkhan Too funny :) #prodmgmttalkpm11:48 saeedwkhan: Need to have scalable teams with differentiated roles that align with company focuspm and strategy #prodmgmttalk11:49 Brioneja: @Macmyday @shardulmehta The definition of innovation is the subject of muchpm debate. #prodmgmttalk11:49 saeedwkhan: e.g. if company is technology driven vs. market driven, OEM vs. direct sales etc.pm structure may be different. #prodmgmttalk11:49 rcauvin: Another method is to have a separate manager for the team, but the productpm manager is a key "lieutenant". #prodmgmttalk #prodmgmt11:49 alwaysbshipping: @brainmates im a big fan of super flat, super lean, and include programpm management and ux in the same org. #prodmgmttalk11:49 brainmates: @shardulmehta I am not familiar with the pragmatic triad #prodmgmttalkpm 22#ProdMgmtTalk website: http://bit.ly/hmEEe9 RSVP: http://bit.ly/fThgve
  • 23. Transcript from March 7, 2011 (USA date) Global Product Management Talk Creating an effective Product Management organization with Saeed Khan @ProdMgmtTalk Twitter Transcripts & Lists http://bit.ly/htNQjuAll times are Pacific Time11:49 VFigatelix: @brainmates Q4: Ive seen better results when they mirror customer segments (forpm services) and product category (for goods) #prodmgmttalk11:49 Brioneja: @Macmyday @shardulmehta I believe that innovation is intrinsically tied to valuepm offered. #prodmgmttalk11:49 brainmates: RT @alwaysbshipping: im a big fan of super flat, super lean, and include programpm management and ux in the same org. #prodmgmttalk11:49 sehlhorst: @Brioneja youre 191 hours early, my friend :). welcome! #prodmgmttalkpm11:50 cindyfsolomon: RT @rcauvin Another method is to have a separate manager for the team, but thepm product manager is a key "lieutenant" #prodmgmt #prodmgmttalk11:50 brainmates: @VFigatelix Interesting! Why? #prodmgmttalkpm11:50 sehlhorst: @sehlhorst make that 167. doh! #prodmgmttalkpm11:50 saeedwkhan: I really feel strongly that we have to refrain from talking about "the" productpm manager, and talk about #prodmgmt teams #prodmgmttalk11:50 stacymonarko: @kseniacoffman Same struggle here as well. Working closely with our PS team andpm creating user groups helps. WIP! #prodmgmttalk11:50 cindyfsolomon: Welcome @Brioneja ! Discussing Creating an effective PMpm organization http://on.fb.me/hTaIdO#prodmgmttalk11:50 VFigatelix: @shardulmehta can you elaborate on the triad? #prodmgmttalkpm11:50 roadmapwarrior: @brainmates #pragmatic triad link: http://j.mp/3NJxYf #prodmgmttalkpm11:51 saeedwkhan: Too much focus on "the" product manager means we stay in the same situation withpm too few resources etc. #prodmgmttalk 23#ProdMgmtTalk website: http://bit.ly/hmEEe9 RSVP: http://bit.ly/fThgve
  • 24. Transcript from March 7, 2011 (USA date) Global Product Management Talk Creating an effective Product Management organization with Saeed Khan @ProdMgmtTalk Twitter Transcripts & Lists http://bit.ly/htNQjuAll times are Pacific Time11:51 rcauvin: @saeedwkhan But do you need more than one product manager per team?pm #prodmgmt #prodmgmttalk11:51 Brioneja: @VFigatelix @cindyfsolomon Thanks! sorry I could not join earlier #prodmgmttalkpm11:51 stempm: @roadmapwarrior "new PM dept in a service/custom shop" - define specificpm intermediatePdM goals and distinguish from PjM #prodmgmttalk11:51 sehlhorst: @VFigatelix product category? example of success? agreed with customer-segmentpm #prodmgmttalk11:51 michaelrhopkin: RT @Jim_Holland: AMEN to @saeedwkhan: People expect #prodmgmt to lead. If PMpm doesnt lead someone else will #prodmgmttalk11:51 saeedwkhan: No other role (except CXO) is discussed in the singular! So neither shouldpm #prodmgmt #prodmgmttalk11:51 rcauvin: @saeedwkhan I.e. many product managers in an organization (potentially), but onepm per product/market team. #prodmgmttalk11:51 MetaMikeBiggs: RT @alwaysbshipping: im a big fan of super flat, super lean, and include programpm management and ux in the same org. #prodmgmttalk11:51 alwaysbshipping: head of pm and head of engr should have the same boss. alignment btwn pm andpm engr can make or break you. #prodmgmttalk11:52 VFigatelix: @brainmates not sure why, but seems service required an extended Cust. Serv teampm easier to manage by segment #prodmgmttalk11:52 cindyfsolomon: RT @VFigatelix: @shardulmehta triad: Overlapping functionality of strategy,pm marketing & technicalhttp://bit.ly/hTdz1E #prodmgmttalk11:52 Macmyday: @brainmates ReQ4:Be persistent with advocating PM role. Clarify this with managerspm and C-lvl. Take leadership for products! #prodmgmttalk11:52 VFigatelix: @sehlhorst @VFigatelix @brainmates examples of products ipad, iphone, P&G, coke,pm etc #prodmgmttalk 24#ProdMgmtTalk website: http://bit.ly/hmEEe9 RSVP: http://bit.ly/fThgve
  • 25. Transcript from March 7, 2011 (USA date) Global Product Management Talk Creating an effective Product Management organization with Saeed Khan @ProdMgmtTalk Twitter Transcripts & Lists http://bit.ly/htNQjuAll times are Pacific Time11:52 cindyfsolomon: Welcome @MetaMikeBiggs #prodmgmttalkpm11:52 brainmates: @MetaMikeBiggs Thanks for joining #prodmgmttalkpm11:52 Brioneja: @michaelrhopkin @Jim_Holland @saeedwkhan Yes, I believe Product Manager is apm leadership role #prodmgmttalk11:52 stempm: RT @shardulmehta: Jason Fried talked about how we should be focused on "useful"pm products, not innovation http://bit.ly/gfD2f9 #prodmgmttalk11:53 cindyfsolomon: Welcome @michaelrhopkin #prodmgmttalkpm11:53 shardulmehta: As said before, #prodmgmt at exec level setting prod strategy based on biz strategy;pm then PMs by market segment #prodmgmttalk11:53 VFigatelix: RT @VFigatelix: @sehlhorst @brainmates examples ipad, iphone, P&G, coke, etc.pm They have Product not Segment PMs #prodmgmttalk11:53 saeedwkhan: @rcauvin -- yes. Could have PM, Technical PM. Based on product size, >1 PM perpm team is fine with proper mgmt #prodmgmttalk11:53 sehlhorst: @VFigatelix organized by product? coke seems pretty targeted at segments (at leastpm in ads) - no insight into their #prodmgmt #prodmgmttalk11:53 MikeBoudreaux: @brainmates I just dropped in to #prodmgmttalk. Structure based on businesspm objectives, product lifecycle situation, and market environment.11:56 roadmapwarrior: @brainmates Q5: again a good case for the #pragmatic triad - prod strategy, techpm prod mgmt, prod mktg #prodmgmttalk11:56 saeedwkhan: Q5 - Prod. Mktg is part of #prodmgmt...should be on the same team #prodmgmttalkpm11:56 sehlhorst: Q5: goals: set strategy, understand market, communicate internally, engagepm externally, operations support / feedback #prodmgmttalk 25#ProdMgmtTalk website: http://bit.ly/hmEEe9 RSVP: http://bit.ly/fThgve
  • 26. Transcript from March 7, 2011 (USA date) Global Product Management Talk Creating an effective Product Management organization with Saeed Khan @ProdMgmtTalk Twitter Transcripts & Lists http://bit.ly/htNQjuAll times are Pacific Time11:56 Macmyday: @saeedwkhan Good point. Orgs need to become aware that #prodmgmt teampm incorporates non-PMs as well. #prodmgmttalk11:56 VFigatelix: @sehlhorst they dont have PM for Ladys drinks or mens drinks, they have Diet Cokepm PM team, etc (Am I confusing u?) #prodmgmttalk11:56 rcauvin: Theres always the idea of having a product manager and product owner collaboratingpm on the same team. #prodmgmttalk #prodmgmt11:56 sehlhorst: Q5: roles: slice up the goals, depending on #people and their particular areas ofpm interest. no magic formula #prodmgmttalk11:56 Brioneja: @brainmates Other industries do not have "Product Managers". The function falls onpm Business Dev, Market Dev, Innovation Mngr #prodmgmttalk11:57 saeedwkhan: Look at other depts and how they specialize roles. No different for #prodmgmt. Y wepm dont do it, I dont know. #prodmgmttalk11:57 stacymonarko: Agreed also need to be close to PS team. RT @saeedwkhan: Q5 - Prod. Mktg is part ofpm #prodmgmt...should be on the same team #prodmgmttalk11:57 sehlhorst: @VFigatelix Im with you now. P&G made it obvious #prodmgmttalkpm11:57 brainmates: @Brioneja Which industries do not have Product Managers? Interested to hear yourpm views #prodmgmttalk11:57 cindyfsolomon: Coming attractions: Next week: Use of Social Media in Product Management w/Paulpm Gray of brainmates http://bit.ly/gV5xsM #prodmgmttalk11:57 alwaysbshipping: @saeedwkhan which would you combine into uber "product" org first? productpm marketing or engr? id go with engr. #prodmgmttalk11:57 cindyfsolomon: RT @brainmates: @Brioneja Which industries do not have Product Managers?pm Interested to hear your views #prodmgmttalk11:57 saeedwkhan: In general, orgs need to be scalable, efficient and able to achieve their goals. If not,pm whats the point. #prodmgmttalk 26#ProdMgmtTalk website: http://bit.ly/hmEEe9 RSVP: http://bit.ly/fThgve
  • 27. Transcript from March 7, 2011 (USA date) Global Product Management Talk Creating an effective Product Management organization with Saeed Khan @ProdMgmtTalk Twitter Transcripts & Lists http://bit.ly/htNQjuAll times are Pacific Time11:58 MikeBoudreaux: @brainmates Should organize PM teams based on workload and market/technicalpm knowledge/aptitude #prodmgmttalk11:58 sehlhorst: @rcauvin agreed - great division of "important" and "urgent" #prodmgmttalkpm11:58 shardulmehta: Services industries - consumer or business - I work in it! #prodmgmttalkpm11:58 Brioneja: @brainmates Chemical industry for one. I never had the title Product Manager butpm did it for 15 yrs w different titles. #prodmgmttalk11:58 Macmyday: @rcauvin @saeedwkhan Depends on scale+number of products. If u have a productpm portfolio you wouldnt want 1 PM to handle all. #prodmgmttalk11:58 sehlhorst: @MikeBoudreaux and individuals passion! #prodmgmttalkpm11:58 cindyfsolomon: Fastest hour of the week! Twitter Transcripts & Lists for each week are postedpm here http://bit.ly/htNQju#prodmgmttalk11:58 roadmapwarrior: @shardulmehta do you have "brand managers"? #prodmgmttalkpm11:59 VFigatelix: RT @cindyfsolomon: Next week: Use of Social Media in Product Management w/Paulpm Gray of brainmates http://bit.ly/gV5xsM #prodmgmttalk11:59 brainmates: @MikeBoudreaux: Should organize PM teams based on workload & market/technicalpm knowledge/aptitude. What would that look like? #prodmgmttalk11:59 saeedwkhan: @alwaysbeshipping -- dont think its necessary to have PM & Eng in same org. Theypm must be equals at the exec table though #prodmgmttalk11:59 sehlhorst: RT @Brioneja: @brainmates Chemical industry for one. I never had the title PdM butpm did it for 15 yrs w different titles. #prodmgmttalk11:59 cindyfsolomon: RT @Brioneja: @brainmates Chemical industry for one; never had title Productpm Manager but did it for 15 yrs w different titles. #prodmgmttalk 27#ProdMgmtTalk website: http://bit.ly/hmEEe9 RSVP: http://bit.ly/fThgve
  • 28. Transcript from March 7, 2011 (USA date) Global Product Management Talk Creating an effective Product Management organization with Saeed Khan @ProdMgmtTalk Twitter Transcripts & Lists http://bit.ly/htNQjuAll times are Pacific Time11:59 VFigatelix: RT @saeedwkhan: Q5 - Prod. Mktg is part of #prodmgmt...should be on the samepm team #prodmgmttalk shardul @roadmapwar mehta: rior Nope. Sales, biz ops and IT. #prodmgmt is totally new, so they struggle with all issues discussed here #prodmgmttal k saeedwkhan: @MikeBoudreaux - teams should be staffed to ensure workload is addressable. #prodmgmttalk cindyfsolomon People - continue the discussion here or back at http://tlive.me/4901 Skype conversation : still going strong in background #prodmgmttalk cindyfsolomon RT @VFigatelix: RT @saeedwkhan: Q5 - Prod. Mktg is part of #prodmgmt...should be on : the same team #prodmgmttalk rcauvin: I feel strongly that the structure around depts undermines effectiveness in making product decisions. #prodmgmt #prodmgmttalk12:01 roadmapwarri @shardulmehta welcome to my world, too! :) #prodmgmttalkam or:12:01 sehlhorst: @Brioneja I was in controls industry, selling B2B to OEMs (no end user) - and designam engineering owned solve the right prob #prodmgmttalk12:01 brainmates: @Brioneja Interesting. We do a lot of work across Pharmaceuticals, Biomedical etc &am product management exists even in travel #prodmgmttalk12:01 Brioneja: @cindyfsolomon @brainmates I think the title Product Manager is not common in basicam manufacturing industry in general (B-B) #prodmgmttalk 28#ProdMgmtTalk website: http://bit.ly/hmEEe9 RSVP: http://bit.ly/fThgve
  • 29. Transcript from March 7, 2011 (USA date) Global Product Management Talk Creating an effective Product Management organization with Saeed Khan @ProdMgmtTalk Twitter Transcripts & Lists http://bit.ly/htNQjuAll times are Pacific Time12:01 brainmates: RT @rcauvin: I feel strongly that the structure around depts undermines effectiveness inam making product decisions. #prodmgmt #prodmgmttalk12:01 MikeBoudreau @Brioneja I was a product manager for specialty chemicals. Very strategic on pricing,am x: supply chain, and product mix mgmt. #prodmgmttalk12:01 alwaysbshippi on the the next mtg. keep it real pms. we ride again at sunrise. #prodmgmttalkam ng:12:01 cindyfsolomon Thanks everyone for joining in - quickie stats (more to be postedam : at http://on.fb.me/fCZoLS) 256 tweets, 46 contributors #prodmgmttalk12:01 saeedwkhan: @rcauvin -- decisions are made regardless of structure. Need strong leadership. goodam structure facilitates execution #prodmgmttalk12:02 shardulmehta: Should #prodmgmt have to decide button colors or copy? Seems the have their ownam domain experts #prodmgmttalk12:02 cindyfsolomon RT @brainmates: RT @rcauvin: I feel strongly that structure around depts underminesam : effectiveness in making product decisions #prodmgmttalk12:02 VFigatelix: @shardulmehta @brainmates can you elaborate on the triad approach? (off-line) fromam #prodmgmttalk12:02 brainmates: @alwaysbshipping Thanks for joining! Enjoyed chatting on the back channelam #prodmgmttalk12:02 sehlhorst: RT @cindyfsolomon: Thanks everyone for joining in [ditto!] #prodmgmttalkam12:03 brainmates: Thank you @saaedwkhan. Really appreciate your participation #prodmgmttalkam12:03 stacymonarko: @alwaysbshipping funny #prodmgmttalkam12:03 roadmapwarri @shardulmehta can if youre also setting brand standards, otherwise id delegateam or: #prodmgmttalk 29#ProdMgmtTalk website: http://bit.ly/hmEEe9 RSVP: http://bit.ly/fThgve
  • 30. Transcript from March 7, 2011 (USA date) Global Product Management Talk Creating an effective Product Management organization with Saeed Khan @ProdMgmtTalk Twitter Transcripts & Lists http://bit.ly/htNQjuAll times are Pacific Time12:03 rcauvin: RT @brainmates: Thank you @saaedwkhan. Really appreciate your participationam #prodmgmttalk12:03 VFigatelix: RT @rcauvin decisions are made regardless. Need strong leadership. good structuream facilitates execution. Right on the money!! #prodmgmttalk12:03 shardulmehta: RT @rcauvin: I feel strongly that structure around depts undermines effectiveness inam making product decisions #prodmgmttalk12:03 saeedwkhan: Thanks everyone. I will definitely blog more about this topic later thisam week.http://www.onproductmanagement.net #prodmgmttalk12:03 stacymonarko: Great discussion all! Until next week.... #prodmgmttalkam12:03 brainmates: We look forward to @paulalexgray next week speaking on #socialmedia & prodmgmtam #prodmgmttalk12:03 stempm: RT @cindyfsolomon: RT @brainmates: RT @rcauvin: I feel strongly that structure aroundam depts undermines effectiveness in making product decisions #prodmgmttalk12:03 cindyfsolomon And we are officially closing: you can view quickam : transcript http://wthashtag.com/Prodmgmttalk more indepth will be posted #prodmgmttalk12:04 Macmyday: @Brioneja @shardulmehta Not saying there shouldnt b agreement inside org of what it is,am but diff ppl&orgs define it difftly. #prodmgmttalk12:04 roadmapwarri @VFigatelix i posted http://j.mp/3NJxYf link to the #pragmatic site about the triadam or: #prodmgmttalk12:04 sehlhorst: Thanks everyone - @brainmates - pressure is on to summarize - this is awesome, andam more than I cld follow this week #prodmgmttalk12:04 tmztmobile: anybody know a gmail like ad syndication service for private user content? Reminded Imam on the hunt by @yieldbot s profile #prodmgmttalk12:04 VFigatelix: Thanks everybody. Cant wait for next week with @paulalexgray... He is quiet an expert! 30#ProdMgmtTalk website: http://bit.ly/hmEEe9 RSVP: http://bit.ly/fThgve
  • 31. Transcript from March 7, 2011 (USA date) Global Product Management Talk Creating an effective Product Management organization with Saeed Khan @ProdMgmtTalk Twitter Transcripts & Lists http://bit.ly/htNQjuAll times are Pacific Timeam #prodmgmttalk12:04 cindyfsolomon Please blog in response to todays discussion to be posted at http://bit.ly/eOFmB6 emailam : prodmgmtmrktg@gmail.com #prodmgmttalk12:04 VFigatelix: @roadmapwarrior Thanks so much! #prodmgmttalkam12:05 shardulmehta: Tnx all! Cant wait for next one! #prodmgmttalkam12:05 brainmates: @VFigatelix Speak next week.... #prodmgmttalkam12:05 brainmates: @shardulmehta Excellent! Thanks for joining #prodmgmttalkam12:05 MrCInCali: Thanks it was a very interesting forum. look forward to future sessions. As a job seekeram time is mine #prodmgmttalk12:06 VFigatelix: @brainmates will be there for sure! - LOL for u guys! #prodmgmttalkam12:06 cindyfsolomon Thank you everyone for trying new tools today! http://tlive.me/4901 #prodmgmttalkam :12:06 brainmates: @MrCInCali Look forward to chatting next week #prodmgmttalkam12:06 cindyfsolomon RT @MrCInCali: Thanks it was a very interesting forum. look forward to future sessions. Asam : a job seeker time is mine #prodmgmttalk12:06 brainmates: Thank you everyone for being so patient whilst we test #tangler. Well let you know whatsam happening next week #prodmgmttalk12:07 leonardkish: Thanks, all. Couldnt participate much, but what I could was great. Looking forward to theam transcript. See you next week. #prodmgmttalk 31#ProdMgmtTalk website: http://bit.ly/hmEEe9 RSVP: http://bit.ly/fThgve
  • 32. Transcript from March 7, 2011 (USA date) Global Product Management Talk Creating an effective Product Management organization with Saeed Khan @ProdMgmtTalk Twitter Transcripts & Lists http://bit.ly/htNQjuAll times are Pacific Time12:07 brainmates: @leonardkish See you next week #prodmgmttalkam12:08 LannieChops: RT @VFigatelix: RT @cindyfsolomon: Next week: Use of Social Media in Productam Management w/Paul Gray of brainmates http://bit.ly/gV5xsM #prodmgmttalk12:08 MikeBoudreau @sehlhorst excellent point on passion. Not all people are the same. Dont treat them asam x: fungible resources. #prodmgmttalk12:08 Macmyday: @cindyfsolomon Agree its the fastest hour :) Tweet u next week. #prodmgmttalkam12:09 cindyfsolomon Thank youam : @MrCInCali @VFigatelix @shardulmehta @shardulmehta @stacymonarko @leonardkish @tmztmobile @sehlhorst @roadmapwarrior #prodmgmttalk12:09 rcauvin: @saeedwkhan @VFigatelix Sure decisions are made, but the quality of the decisionsam suffers due to structure. #prodmgmttalk #prodmgmt12:09 shardulmehta: @cindyfsolomon TY! Chat next time! this was great! #prodmgmttalkam12:09 roadmapwarri @cindyfsolomon see yall next week or on #innochat thursday #prodmgmttalkam or:12:10 brainmates: @sehlhorst - I think the summary will be impt this week across both tangler & tweetchatam #prodmgmttalk12:10 tmztmobile: @cindyfsolomon heres one thing that never crossed over, planets like planet.gnome.orgam #prodmgmttalkeasy to rfrnc smbody and rply long form12:11 stempm: @cindyfsolomon - Thank you for hosting #prodmgmttalk! Looking forward to next weekam discussion!12:11 cindyfsolomon RT @roadmapwarrior: see yall next week or on #innochat thursday You bet! Ive beenam : getting around the tweet chatosphere! #prodmgmttalk12:11 cindyfsolomon @tmztmobile Thanks Ill check out planet.gnome.org to see if it will work for managing 32#ProdMgmtTalk website: http://bit.ly/hmEEe9 RSVP: http://bit.ly/fThgve
  • 33. Transcript from March 7, 2011 (USA date) Global Product Management Talk Creating an effective Product Management organization with Saeed Khan @ProdMgmtTalk Twitter Transcripts & Lists http://bit.ly/htNQjuAll times are Pacific Timeam : talk #prodmgmttalk12:13 Macmyday: @rcauvin PM needs to keep dept involved & informed, but at the same time must makeam product decisions.Depts could feel excluded #prodmgmttalk12:13 tmztmobile: @cindyfsolomon its mr lk a blog roll, evrybdy gives you their rss/atom and it combinesam them, ls of a comment style disc sys #prodmgmttalk12:13 brainmates: RT Jim_Holland the SEAT at EXEC table is not given, its earned. Trust, Value & Credibilityam lay foundation. #prodmgmttalk12:21 brainmates: RT @Macmyday: @brainmates ReQ4:Be persistent with advocating PM role. Clarify thisam with managers and C-lvl. Take leadership for products! #prodmgmttalk12:34 piplzchoice: RT @brainmates: RT Jim_Holland the SEAT at EXEC table is not given, its earned. Trust,am Value & Credibility lay foundation. #prodmgmttalk1:35 am tmztmobile: Its called a small product line? Effective strategy http://bit.ly/h4buay #prodmgmt #aapl #air#prodmgmttalk2:20 am isdscuba: @brainmates #prodmgmttalk is on Twitter or elsewhere?? Just trying to calculate the time difference, lol!2:34 am brainmates: @isdscuba Please do join us for #prodmgmttalk. We have had @sehlhorst, @rcauvin, @jim_holland, @saeedwkhan lead discussions2:57 am mmccarrell: Picked today to join my first #prodmgmttalk. Probably the most confusing thing Ive ever tried to follow. Maybe next week...3:18 am brainmates: @mmccarrell So sorry about that. We were trying out a new application which made it confusing. Join next week #prodmgmttalk4:18 am bill_bliss: @brainmates bummed i missed #prodmgmttalk, was on the El in Chicago ORD -> Evanston. Got signal just as it was ending. :-)6:22 am AgileProduct RT @saeedwkhan: Problems w/ small #prodmgmt org - scalability, coverage, domain Mgr: knowledge, ability 2 work across company #prodmgmttalk. YUP! 33#ProdMgmtTalk website: http://bit.ly/hmEEe9 RSVP: http://bit.ly/fThgve
  • 34. Transcript from March 7, 2011 (USA date) Global Product Management Talk Creating an effective Product Management organization with Saeed Khan @ProdMgmtTalk Twitter Transcripts & Lists http://bit.ly/htNQjuAll times are Pacific Time10:52 diM_DA: RT @Jim_Holland: AMEN to @saeedwkhan: People expect #prodmgmt to lead. If PMam doesnt lead someone else will #prodmgmttalk11:15 kelvinyap: @brainmates gutted I missed another #prodmgmttalk - this one seemed right up my alley.am Looking forward to a summary... and lunch next week!4:50 pm MrCInCali: Absolutely leading-edge professional grp gathers weekly for betterment of our profession. Product Managers join the #prodmgmttalk Mondays. 34#ProdMgmtTalk website: http://bit.ly/hmEEe9 RSVP: http://bit.ly/fThgve