Effectively transitioning your finance processing activities to offshore
Effectively transitioning your finance processing activities to offshore<br />CFO Event, Celtic Manor, 5 July 2011<br />Dave Humphries, Logica plc<br />
SESSION OBJECTIVES<br />Through a case study on Logica’s finance processing transformation programme and sharing your own experiences, we will explore:<br /><ul><li>The benefits (financial and otherwise) of moving your finance processing activity to offshore shared service cost centre(s).
Resolving the common problems that arise from the offshore transition.
LOGICA’S FINANCE PROCESSING CHANGE PROGRAMME OVERVIEW<br />In 2009, Logica commenced a global transition programme to standardise finance transaction processes and move as much as possible offshore.<br />Scope:<br /><ul><li>Accounts payable (invoice processing, payment, queries)
Accounts receivable (customer set up, billing, cash allocation, reporting)
BENEFITS EXAMPLE<br /><ul><li>Illustrative costs above relate to annualised salary and benefits and social security but not infrastructure.
Social security costs in certain European countries significantly impact on the overall cost of service provision.
Transfer costs typically equate to 3-4 months of offshore salary for process documentation, knowledge transfer, training of the team offshore and exclude onshore retention payments and restructuring costs.
Retention costs can vary significantly according to custom and practice.