Delivering Quality in Higher Education in the Knowledge Economy


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Presentation at India International Centre, New Delhi on 31 August 2013.

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Delivering Quality in Higher Education in the Knowledge Economy

  1. 1. Commonwealth Educational Media Centre for Asia Delivering Quality in Higher Education in the Knowledge Economy: Structure and Parameters Sanjaya Mishra Director Commonwealth Educational Media Centre for Asia, New Delhi
  2. 2. My Organization  Commonwealth of Learning -- established in 1987  Helps developing nations improve access to quality education and training  CEMCA serves as a regional unit of COL for the Commonwealth Asia
  3. 3. My Experiences  As a teacher and trainer in Indian Higher Education  As a reflective thinker of the current trends and possibilities
  4. 4. What is Quality?  Quality is many things to many people  It is contextual  It does not happen by chance, it needs design  Needs common understanding to achieve and demonstrate
  5. 5. Understanding of Higher Education  Higher education as the production of qualified human resources  Higher education as training for a research career  Higher education as the efficient management of teaching provision  Higher education as a matter of extending life chances
  6. 6. Delors Commission on Higher Education  To prepare students for research and teaching;  To provide highly specialized training courses adapted to the needs of economic and social life;  To be open to all, so as to cater to the many aspects of lifelong education in the widest sense; and  To promote international cooperation through internationalization of research, technology, networking, and free movement of persons and scientific ideas
  7. 7. Quality in Higher Education  Dilemma of educational administrators to increase access, improve quality and reduce cost  Technology shows the possibilities, eg. MOOC
  8. 8. Does Harvard Make You Smatter?  Many successful people have studied there  What is that made these people successful?  How of their success is due to Harvard education?  Does the rigour in selection has something to do with the quality of Harvard?
  9. 9. Rank of Indian Higher Education Institutions Ranking systems First Indian institution in the rank in 2013 THE Ranking of Universities Beyond 226 Ranking Web of Universities At 294 Academic Ranking of World Universities Beyond 300
  10. 10. Criteria for Rankings Ranking Systems Criteria THE University Ranking Teaching and learning environment (30%); Volume of research, income and reputation (30%); Citations and research influence (30%); Industry income and innovation (2.5%); International outlook: staff, students and research (7.5%) QS World University Ranking Academic reputation survey (40%); employer reparation survey (10%); faculty student ratio (20%); Citations per faculty (20%); Proportion of international students (5%), proportion of international faculty (5%) Ranking of Web of Universities (Webometrics) Impact (50%), Visibility (50% covers Presence, Openness, and Excellence)
  11. 11. Ine-Quality?  Quality paradigm as applied in education draws from the business and industry  Education represents a system of inequality in terms of resources, funds, and infrastructure  Comparing institutions that are not equals is unfair practice  Quality assurance as “Social Proof”
  12. 12. Learning Quality from Industry  Continuous Improvement (Kaizen)  Deming’s P-D-S-A Cycle  Systems thinking (Input-Transformation processes-Output) Diagram by Karn G. Bulsuk (
  13. 13. Improving Quality in Higher Education  Technology as enabler  Openness in the systems and practices, Appropriate policies to promote quality and integration of technology (use of Open Educational Resources, and Open Access to scientific information)  Capacity building of teachers and students
  14. 14. Technology as Enabler of Quality  In Teaching  Research  Administration
  15. 15. Creating Enabling Environment for Research  Access to e-Journals  Open Access repository of research outputs  Monitoring and evaluation of research processes
  16. 16. Increasing Web Presence through OER  Create and use OER  Share educational materials used by faculty to demonstrate quality  Provide window to the strengths of the institution
  17. 17. Capacity Building of Faculty and Learners  Learning to learn  ICT Skills  Research Skills  Teaching Skills  Many other emerging areas
  18. 18. Value Framework for Higher Education Values Parameters Contribution to national development • Increasing access with equity • Developmental thrust in research areas and academic programmes • Community engagements Fostering global competencies amongst students Development of generic, application and life skills Inculcating value system in students Value integration in courses, administrative practices, and co-curricular and extra-curricular activities Promoting the use of Technology Enrichment of learning through use of technology Systems management using technology Quest for excellence • Continuous improvement • Benchmark of excellence • Application of best practices Based on: Prasad (2005)
  19. 19. Thank You
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