0
CDH      Microsoft Lync Server 2010: YourCDH   one-stop communication solution
CDH                    Quick FactsAbout Us           Approach          Partnerships• 21st Year        • Vendor          • ...
CDH   Expertise
C/D/H News: C/D/H Purchases PlanteCDH          Moran Web Development/SharePoint Team • On July 15, C/D/H expanded with pur...
CDH   CDH   Talks Tech
CDH                       Agenda      • Overview          – Instant Messaging / Presence          – Conferencing          ...
CDH                      Overview      • History        – Live Communications Server 2003 / 2005        – Office Communica...
CDH                 Instant Messaging      • Instant messaging        –   Multi-party chats        –   Access levels      ...
CDH                           Presence• Presence  – Status – Available, Away,      Busy, Do Not Disturb, Offline  – Integr...
CDH                    Conferencing• Scheduled or ad-hoc• PSTN conferencing• Meeting client  – Lync client  – Attendee con...
CDH                 Scheduling      • Outlook add-in      • Web Scheduler
CDH               Web App • Dial-in and dial-out • Detailed meeting roster • Multiparty instant messaging • Desktop and pr...
CDH                    Demo      • Instant Messaging      • Presence      • Conferencing
CDH               Enterprise Voice      • Enterprise voice      • Remote call control      • Lync client        – Simultan...
CDH                     Attendant      •   Make and receive calls      •   Add contacts to existing calls      •   Take no...
CDH               Response Groups • Hunt   – Simple routing to a     hunt group      • Welcome message      • Availability...
CDH   Voice Routing
CDH                           Least Cost RoutingCall sent out closetgatewayExamples:Grand Rapids LocalRoyal Oak LocalSan F...
CDH          Voice FeaturesCall Park          Private LinesUnassignedNumbers
CDH                 Call Forwarding • Forward all calls • Simultaneous ring      – Team-call group      – Delegates
CDH             Call Admission Control      • Bandwidth policies         –   Maximum total bandwidth to allocate for audio...
CDH               Voice Availability      • DNS load balancing        – Supports draining of servers      • Survivable Bra...
Datacenter ResiliencyCDH
CDH           Branch Resiliency OptionsData Center                WAN                            Medium Branch - (25-1000 ...
CDH                                Datacenter Resiliency               Normal Mode                               WAN Down ...
CDH                 Voice Demo      •   Response Groups      •   Call Park      •   Unassigned Numbers      •   Private Line
CDH         Applications & Integration      •   Lync Server 2010 Group Chat      •   SharePoint Server      •   Exchange S...
CDH                   Group Chat      •   Persistent topic-based discussion forums      •   Subscription      •   Customiz...
CDH   Group Chat (Cont.)
CDH                     SharePoint      • Skills Search        – Lync client        – Search Center      • Recording repos...
CDH   SharePoint (Cont.)
CDH   Exchange
CDH           Unified Messaging Ease of integration
CDH                 Office / IE • Presence within Office   application • Sharing add-ons • Click to call
CDH                        Demo      •   Lync Group Chat      •   Exchange integration      •   SharePoint skill search   ...
CDH   Monitoring
CDH                                         GatewaysVendor                  Product             Version Tested            ...
CDH                   Conferencing      •   Polycom      •   Radvision      •   Tandberg      •   Lifesize
CDH                                               Phones           • Polycom CX                                           ...
CDH   Phones (Cont.)
CDH                         Thank You Royal Oak                                  Grand Rapids 306 S. Washington Ave.      ...
Upcoming SlideShare
Loading in...5
×

Microsoft Lync: Your one-stop communication solution

1,223

Published on

Instant messaging. Email. Telephone. All very convenient. But it can be expensive and time consuming to manage.

Microsoft Lync provides you a single interface that unites these applications. And there’s no need to ‘rip and replace’ legacy applications. Lync can actually add functionality to existing telephone systems and business applications, like SharePoint and Exchange!

View the slide deck and find out how Lync can save you money, increase productivity and streamline communications, whether you’re down the hall, across continents, or constantly on the go.

And for more information on this or other collaboration topics, visit our blog at www.cdhtalkstech.com.
Instant messaging. Email. Telephone. All very convenient. But it can be expensive and time consuming to manage.

Microsoft Lync provides you a single interface that unites these applications. And there’s no need to ‘rip and replace’ legacy applications. Lync can actually add functionality to existing telephone systems and business applications, like SharePoint and Exchange!

Download the slide deck (PDF, 3 MB) and find out how Lync can save you money, increase productivity and streamline communications, whether you’re down the hall, across continents, or constantly on the go.

And for more information on this or other collaboration topics, visit our blog at www.cdhtalkstech.com.

Published in: Technology
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
1,223
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
34
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Transcript of "Microsoft Lync: Your one-stop communication solution"

  1. 1. CDH Microsoft Lync Server 2010: YourCDH one-stop communication solution
  2. 2. CDH Quick FactsAbout Us Approach Partnerships• 21st Year • Vendor • Microsoft Gold Independent • Central Region Client• Grand Rapids & Experience Award Winner Royal Oak • Non-reseller • VMware Enterprise• 30 Staff • Professional • Citrix Silver Services Only • Novell Gold • Cisco Premier
  3. 3. CDH Expertise
  4. 4. C/D/H News: C/D/H Purchases PlanteCDH Moran Web Development/SharePoint Team • On July 15, C/D/H expanded with purchase of Plante Moran Web Development/SharePoint team • Why care? – Acquisition brings expertise in web development, web content mgt, intranet and extranet, .NET, SQL, BizTalk and Java development. Also user interface and public web design expertise using SharePoint. – Makes C/D/H the largest SharePoint group in MI! • Meet the team:John Bissa Julie Boudro Jeff Kinnelly Dan Kohls Amy Moore Mark Sassin
  5. 5. CDH CDH Talks Tech
  6. 6. CDH Agenda • Overview – Instant Messaging / Presence – Conferencing – Enterprise Voice • Group Chat • SharePoint / Exchange / Office • Conferencing • Phones
  7. 7. CDH Overview • History – Live Communications Server 2003 / 2005 – Office Communications Server 2007 / 2007 R2 – Lync Server 2010 • Capabilities – Instant Messaging – Presence – Conferencing – Voice
  8. 8. CDH Instant Messaging • Instant messaging – Multi-party chats – Access levels – File transfer – Ad-hoc meeting – Desktop sharing – Public IM Connectivity (PIC) – Federation
  9. 9. CDH Presence• Presence – Status – Available, Away, Busy, Do Not Disturb, Offline – Integration with other applications • SharePoint • Outlook • Exchange – Outlook Web• Presence information – Level of access – Status updates
  10. 10. CDH Conferencing• Scheduled or ad-hoc• PSTN conferencing• Meeting client – Lync client – Attendee console – Web client/reach• Meeting lobby• DTMF• Asynchronous
  11. 11. CDH Scheduling • Outlook add-in • Web Scheduler
  12. 12. CDH Web App • Dial-in and dial-out • Detailed meeting roster • Multiparty instant messaging • Desktop and program sharing, including giving control to participants • Collaboration features including whiteboards, polls, file sharing, and navigating others Powerpoints
  13. 13. CDH Demo • Instant Messaging • Presence • Conferencing
  14. 14. CDH Enterprise Voice • Enterprise voice • Remote call control • Lync client – Simultaneous ringing – Call forwarding • Mediation service • PSTN Gateway • SIP trunk
  15. 15. CDH Attendant • Make and receive calls • Add contacts to existing calls • Take notes • Forward
  16. 16. CDH Response Groups • Hunt – Simple routing to a hunt group • Welcome message • Availability • Music on hold • Interactive – Voice response – Levels of responses
  17. 17. CDH Voice Routing
  18. 18. CDH Least Cost RoutingCall sent out closetgatewayExamples:Grand Rapids LocalRoyal Oak LocalSan Francisco LocalMiami LocalGrand Rapids Long DistanceGrand Rapids InternationalSan Francisco LocalRoyal Oak LocalGrand Rapids LocalMiami LocalSan Francisco Long DistanceSan Francisco International
  19. 19. CDH Voice FeaturesCall Park Private LinesUnassignedNumbers
  20. 20. CDH Call Forwarding • Forward all calls • Simultaneous ring – Team-call group – Delegates
  21. 21. CDH Call Admission Control • Bandwidth policies – Maximum total bandwidth to allocate for audio – Maximum total bandwidth to allocate for video – Maximum bandwidth, a single audio call (session) – Maximum bandwidth, single video call (session) • Prevent degraded calls • Reroute through PSTN
  22. 22. CDH Voice Availability • DNS load balancing – Supports draining of servers • Survivable Branch Appliance / Server – Medium branch (25-1000) = SBA – Large branch (>1000) = SBS or STD Ed • Datacenter resiliency – Primary and backup SIP registrar – Failover to backup if primary non-responsive
  23. 23. Datacenter ResiliencyCDH
  24. 24. CDH Branch Resiliency OptionsData Center WAN Medium Branch - (25-1000 users) SBA Survivable Branch Appliance(s) PSTN Survivable Branch Srv or Standard Edition Server & Gateway
  25. 25. CDH Datacenter Resiliency Normal Mode WAN Down SBA Down User Registers with SBA Branch user: No change Users register w/ Backup External: Register to pool registrar Lync Lync LyncEdge Pool Edge Pool Pool EdgeServer Server Server Data Center Data Center Data Center WAN PSTN WAN PSTN WAN PSTN SBA SBA SBA
  26. 26. CDH Voice Demo • Response Groups • Call Park • Unassigned Numbers • Private Line
  27. 27. CDH Applications & Integration • Lync Server 2010 Group Chat • SharePoint Server • Exchange Server • Office / Internet Explorer
  28. 28. CDH Group Chat • Persistent topic-based discussion forums • Subscription • Customizable notifications and alerts • User-defined filters • Searching
  29. 29. CDH Group Chat (Cont.)
  30. 30. CDH SharePoint • Skills Search – Lync client – Search Center • Recording repository – Publish meeting recording
  31. 31. CDH SharePoint (Cont.)
  32. 32. CDH Exchange
  33. 33. CDH Unified Messaging Ease of integration
  34. 34. CDH Office / IE • Presence within Office application • Sharing add-ons • Click to call
  35. 35. CDH Demo • Lync Group Chat • Exchange integration • SharePoint skill search • Outlook and Office
  36. 36. CDH Monitoring
  37. 37. CDH GatewaysVendor Product Version Tested TypeAudiocodes Mediant 800 MSBG 6.00AL.019.007 Enhanced Gateway Mediant 1000 6.00A.033.005 Enhanced Gateway Mediant 2000 6.00A.033.005 Enhanced Gateway Mediant 3000 6.00A.033.005 Enhanced GatewayAastra MX-One 4.1 SP3 IP-PBXCisco ISR 2811 12.4(24)T Basic Gateway ISR 3845 12.4(15)T3 Basic GatewayDialogic DMG1000 6.0 SU7 Enhanced Gateway DMG2000 6.0 SU7 Enhanced Gateway DMG4000 SU4, SIPcontrol 2.5, DIVA Basic Gateway System Release 9.5 WinFerrari Electronic AG OfficeMaster Gate 3, 3.3 Enhanced GatewayMitel 3300 4.2.1.6 IP-PBXNET VX900 4.7.2v69 Enhanced Gateway VX1200 VX1800 UX2000 1.0.2v221 patch 1 Enhanced Gateway http://technet.microsoft.com/en-us/lync/gg131938.aspx
  38. 38. CDH Conferencing • Polycom • Radvision • Tandberg • Lifesize
  39. 39. CDH Phones • Polycom CX Polycom CX3000 • Astraya Polycom CX700 Polycom CX600 Aastra 6725 iPPolycom CX500 Aastra 6721 iP Common Area IW desk IW desk Conference (Low) (High) Room
  40. 40. CDH Phones (Cont.)
  41. 41. CDH Thank You Royal Oak Grand Rapids 306 S. Washington Ave. 15 Ionia SW Suite 212 Suite 270 Royal Oak, MI 48067 Grand Rapids, MI 49503 p: (248) 546-1800 p: (616) 776-1600 www.cdh.com (c) C/D/H 2007. All rights reserved
  1. A particular slide catching your eye?

    Clipping is a handy way to collect important slides you want to go back to later.

×