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Unified communications is about integrating real-time or near-real time unified messaging and collaboration solutions.
But don't get confused. It's a lot more than making a call over your computer or checking whether someone is on the phone before you make a call.
It’s about looking at how things are done, and doing it better.
View the presentation, delivered as part of C/D/H's Technology Briefing Series, and find out more about Communication Enhanced Business Process and Microsoft Lync.
Contact C/D/H for more information about this and other topics – or check our blog at www.cdhtalkstech.com for tips on UC and other technologies.