The document discusses Microsoft Office 365 as a subscription-based online productivity suite, highlighting its evolution from the Business Productivity Online Suite and its integration of various tools like Exchange and SharePoint. It compares Google Apps, noting its customization options and pricing while also pointing out limitations in functionality and offline capabilities for business use. Overall, the document emphasizes Microsoft’s advantages in long-term viability and user satisfaction in software design.

3. Quick Facts

4. Microsoft Gold Partner
Competencies
Successes
Pinpoint

5. Expertise

6. Get Social with C/D/H
cdhtalkstech.com
@cdhtweetstech
/company/cdh
/cdhtech

7. Your Presenter
Gil Lalo
Director of Client
Services: Infrastructure
MSc, CPEHR, CPHIT, CPHIMS
gill@cdh.com
http://www.linkedin.com/in/gillalo

8. A subscription-based online Office and software-plus-services suite that offers access to various services
and software built around the Microsoft Office platform.
Successor to Microsoft's Business Productivity Online Suite (BPOS) – originally designed to provide
hosted e-mail, social networking and collaboration, and cloud storage.
First included hosted versions of Exchange, Lync, SharePoint, Office Web Apps, along with access to
the Microsoft Office 2010 desktop applications on the Enterprise plan.
With the release of Office 2013, Office 365 expanded to include new plans aimed at different types of
businesses, along with new plans aimed at general consumers.

9. Google Apps is a service from Google providing independently customizable versions of several Google
products under a custom domain name. It features several Web applications with similar functionality to Office,
including Gmail, Google Groups, Google Calendar, Talk, Drive, Play, Docs, News, Wallet and Sites.
Google Apps for business is free for 30 days, $5 per user account a month thereafter, or $50 per year. Google
Apps for Education is free and offers the same amount of storage.
In addition to shared apps (calendar, docs, etc.), there is Google Apps Marketplace, an App "store" for Google
user. It contains various apps, both free and for a fee, and can be installed to customize the Google experience.

10. Google’s
Tactics

11. Disrupt the
Market
Browser-only
Innovation
Ship early, ship
often!
Good Enough
Familiar, basic
apps

14. Office 365 Partners
(according to Interbrand) use
Microsoft’s cloud productivity services

15. “Google Docs' importance will likely mean
continued investment in Android clients. That's
the lowest level of business support, one
equally geared to individuals' personal
documents as it is to real business work.”
“But you can't edit the documents from the iPad
or iPhone in the Google Drive app for iOS at all.
Neither online nor offline. You can't create
new documents, either…That’s pathetic.”
“There is still one catch, however: offline editing
is only for documents…you’ll need the latest
version of Google Chrome and have the
Google Drive Chrome web app installed.”
“Google…acknowledged that it [new single
privacy policy] would let it draw a more
meaningful profile for advertisers…Google also
tweaked its search results…excluding
recommendations for Facebook and Twitter…”
“Google's own attempt at a Gmail app for
iPhone was a woeful dud. We expect the Gmail
app to get better, if the Sparrow team will be
working on it. Hopefully, the Sparrow app
won't get worse.”
“Microsoft was much more attractive in the
long term…Office 365 is a…common platform
onto which we can surface functionality. We want
to build Web services for our schools and
package them in SharePoint.”
“I like what I see in the new Office, and if we've
learned anything about the consumerization of IT,
it's actually really important for employees to
like their software.”
“The new Office is the best Office…Without
warning, the company is making beautiful,
modern software, radically different from
anything it's done before.”

21. Not addressing accessibility issues
No HIPAA compliance
Simple online administration
Single management console
DIY approach to administration
No desktop deployment tools
Seamless integration via native
tools (Active DirSync, ADFS)
Requires connectors, adapters,
new servers, and custom code
12 months’ notice
SLA covers all services
1 week notice (if at all)
SLA only covers core services

22. Hangouts
Google Plus

28. No offline coverage within the Google Apps service level
agreement
No access with any browser except for Chrome
No ability to edit spreadsheets
No ability to print documents
Google recommends not working offline with shared
documents to prevent data loss.
If an online collaborator deletes the text you edit
while offline, their changes will override yours
If a collaborator deletes the document you’re editing
offline, your changes will be lost when you come back
online because the document will no longer exist.
Google Drive Offline: on any devices?
“Try to use offline
editing for documents
that you own and that
won't be deleted
without your
knowledge.”

29. Google has tried to offer Offline
capabilities and failed in the past
with Gears
Current solution offers a
confusing and impractical offline
experience
“Google Docs is not really suitable
for business use due to limited
functionality and the lack of offline
capabilities.”

33. Best experience
across devices
Stay connected to
your business
Security without
compromise
Run it the way you
want
Enable and improve mobile
productivity
Enable new ways of
collaboration with social, voice
& video
Keep critical business data
protected
Reduce SW deployment &
updates costs with streaming
technology
Increase employee sat &
retention
Simplify and save with peruser licensing
Reduce costs of video
conferencing, telephony and
travel
Streamline legal discovery
Comply with industry and
government regulations
Accelerate adoption of online
services
Reduce IT operations costs
with common tools

39. Great Offer
Microsoft will help offset your deployment cost
Enjoy all the benefits of our premium cloud services NOW

40. Enterprise Licensing for O365
Small Business Licensing for O365
Google Apps Pricing

41. “It's unwise to pay too much, but it's worse to pay too little. When
you pay too much, you lose a little money - that's all. When you pay
too little, you sometimes lose everything, because the thing you
bought was incapable of doing the thing it was bought to do. The
common law of business balance prohibits paying a little and getting a
lot - it can't be done. If you deal with the lowest bidder, it is well
to add something for the risk you run, and if you do that you will
have enough to pay for something better.”

42. www.cdh.com