Free Or Low Cost Tech Solutions

Free or Low Cost Technology Solutions June 19, 2009 Baton Rouge, Louisiana David Dombrosky Center for Arts Management and Technology

Agenda

Welcome to the wonderful world of FREE

Why free isn’t always easy

How to Pay Less for What You Really Want

The King of Free (or Why Google Is Your Friend)

ESP – Is Yours Low Cost?

Specific Tools

Donation Management Systems (DMS)

Customer Relationship Management Systems (CRM)

Content Management Systems (CMS)

Resources

Q & A

Welcome to the World of Free

Types of “Free” Software or Web-based Services

Freeware

Irfanview , Aviary.com , Mozilla products

Freemium

Quickbooks , Huddle.net , YouSendIt.com

Open-Source

OpenOffice.org , PDF Creator

Free Is Not Always Easy

Lack of familiarity

Inadequate technical support

Free code still requires someone to manipulate it and update it

Sometimes you get what you pay for

How to Pay Less for What You Really Want

The King of Free (or Why Google Is Your Friend)

Grants

Checkout

Docs

Groups

YouTube

Email

Calendar

Sites

Blogging

Analytics

ESP – Is Yours Low Cost?

Email Service Providers (ESP) allow you to send e-mail messages to many people at one time without labeling you as a spammer.

Vertical Response provides nonprofits with a free mass e-mail service if they send less than 10,000 emails per month. (click image) Other low cost service providers:

Donor Management Systems (DMS)

What Is It?

A system that manages information about donors and gifts so you can:

understand how much you’ve raised,

keep track of information about your donors,

manage mailings, emails and campaigns,

print reports

2008 DMS Satisfaction Survey - NTEN

Constituent Relationship Management (CRM)

What is it?

The processes an organization uses to track and organize its contact with current and prospective constituents - donors, funders, volunteers, clients and all other people who help an organization to achieve its mission.

2007 CRM Satisfaction Survey - NTEN

Content Management Systems (CMS)

What is it?

Web-based software that allows you to maintain your Web site.

2008 CMS Satisfaction Survey - NTEN - From the Idealware.org report “ Comparing Open Source Content Management Systems: WordPress, Joomla, Drupal, and Plone .”

RESOURCES