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Lean Six Sigma Essentials

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Lean 6 sigma essentials in editable Powerpoint slides created by former Deloitte management consultants and talented designers. …

Lean 6 sigma essentials in editable Powerpoint slides created by former Deloitte management consultants and talented designers.
To access the editable PowerPoint version, please go to www.slidebooks.com

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  • 1. 1 Insert your company name1 Lean 6 Sigma Training & Templates By Former Deloitte Management Consultants
  • 2. 2 Insert your company name2 Objective of this document Provide you the key definitions, principles, methodology and tools of Lean Six Sigma through editable Powerpoint slides that can be reused for your own presentation “ ”
  • 3. 3 Insert your company name3 Lean Six Sigma Essentials - Agenda What is Lean Six Sigma? What are the key benefits of using Lean Six Sigma? How to implement Lean Sigma in your company? 1 2 3 What are the Top 5 Lean Six Sigma tools?4
  • 4. 4 Insert your company name4 Lean definition Click here to download the editable PowerPoint version at www.slidebooks.com
  • 5. 5 Insert your company name5 Lean key principle • Lean tries to eliminate 8 types of waste that can be easily remembered using the word “Down Time": Storing parts, pieces, documentation ahead of requirements Unnecessary movements of products and materials Making more than is immediately required Waiting for the previous step in the process to complete Not recognizing and utilizing human talent and creativity available within the workforce Making mistakes that cause products to fail customer requirements Defects Over production Waiting Non-utilized talent Transport Inventory Unnecessary movements by people Motion Performing any activity that is not necessary to produce a functioning product or service Extra processing
  • 6. 6 Insert your company name6 Six Sigma definition Click here to download the editable PowerPoint version at www.slidebooks.com
  • 7. 7 Insert your company name7 Six Sigma key Principle •The objective of a Six Sigma project is to reduce process variation to such a degree that the sigma’s of variation will fit within the specification limits defined by customers: •Technically, 6s refers to having a process that will result in fewer than 3.4 defects per one million opportunities (DPMO) 1s 1s 2s 3s2s3s4s 4s Customer lower specification limit (LSL) Customer higher specification limit (HSL) Defects Defects Reduce Variations
  • 8. 8 Insert your company name8 Lean Six Sigma definition Lean A structured approach focusing on simplifying processes Six Sigma A structured approach focusing on improving process reliability in order to eliminate the defects in products and services Lean Six Sigma A performance improvement methodology focusing on simplifying processes and improving process reliability + = Click here to download the editable PowerPoint version at www.slidebooks.com
  • 9. 9 Insert your company name9 Lean Six Sigma key principles Defining the customer’s perception of value is key to improving the process Focus on your customer The process performance needs to be measured before and after implementing Lean Six Sigma Measure process performance Your value stream is “the processes of creating, producing, and delivering a good or service to the market”1 Identify value stream 1. Source; APICS Dictionary
  • 10. 10 Insert your company name10 Lean Six Sigma Essentials - Agenda What is Lean Six Sigma? What are the key benefits of using Lean Six Sigma? How to implement Lean Sigma in your company? 1 2 3 What are the Top 5 Lean Six Sigma tools?4 Click here to download the editable PowerPoint version at www.slidebooks.com
  • 11. 11 Insert your company name11 Lean Six Sigma benefit #1 One employee was able to process 3 home loans a day One employee was able to process 5 home loans a day Lean Six Sigma increases asset efficiency Before implementing Lean Six Sigma After implementing Lean Six Sigma = = Other examples: Implementing Lean Six Sigma can also help to decrease your stocks and optimize your working space Example
  • 12. 12 Insert your company name12 Lean Six Sigma benefit #2 Number of broken products and related cost to remanufacture them (per month): Number of broken products and related cost to remanufacture them (per month): Lean Six Sigma decreases cost Before implementing Lean Six Sigma After implementing Lean Six Sigma Broken products Cost Broken products Cost Example Other examples: Implementing Lean Six Sigma can also help to decrease your IT, supply Chain and SG&A costs
  • 13. 13 Insert your company name13 Lean Six Sigma benefit #3 A sales representative was focusing 20% of his time in administrative tasks and 80% of his time at selling products The process improvement allowed each sales representative to focus only 10% of his time in administrative tasks and 90% of his time at selling products Lean Six Sigma increases revenue Before implementing Lean Six Sigma After implementing Lean Six Sigma Example Other examples: Implementing Lean Six Sigma can also help to improve product quality, on-time delivery and customer satisfaction Click here to download the editable PowerPoint version at www.slidebooks.com
  • 14. 14 Insert your company name14 Lean Six Sigma Essentials - Agenda What is Lean Six Sigma? What are the key benefits of using Lean Six Sigma? How to implement Lean Sigma in your company? 1 2 3 What are the Top 5 Lean Six Sigma tools?4 Click here to download the editable PowerPoint version at www.slidebooks.com
  • 15. 15 Insert your company name15 Lean Six Sigma DMAIC Methodology Define Measure Analyze Improve Control • The best way to implement Lean Six Sigma in your organization is to follow the DMAIC Methodology :
  • 16. 16 Insert your company name16 Lean Six Sigma DMAIC Methodology – Step 1 Define Measure Analyze Improve Control Define the problem and set your improvement targets 1. Define your customer and their requirements 2. Define the current process 3. Define the problem 4. Define your improvement goals and ensure alignment with overall company strategy 5. Develop a plan of actions Definition Key Steps
  • 17. 17 Insert your company name17 Lean Six Sigma DMAIC Methodology – Step 2 Define Measure Analyze Improve Control Measure current state performance and brainstorm potential cause(s) of the problem 1. Measure the current process performance 2. Create assumptions for what might be causing problems 3. Create a plan to collect the data 4. Collect the data 5. Ensure your data is reliable Definition Key Steps Click here to download the editable PowerPoint version at www.slidebooks.com
  • 18. 18 Insert your company name18 Lean Six Sigma DMAIC Methodology – Step 3 Define Measure Analyze Improve Control Analyze the data and identify the root causes of waste 1. Analyze the data in details 2. Verify your assumptions in terms of what might be causing problems 3. Brainstorm solutions that might fix the problem Definition Key Steps
  • 19. 19 Insert your company name19 Lean Six Sigma DMAIC Methodology – Step 4 Define Measure Analyze Improve Control Develop solutions to address the root causes 1. Select the best solution(s) 2. Test the solution(s) 3. Deploy the solution(s) 4. Measure improvement 5. Compare results versus improvement goals Definition Key Steps
  • 20. 20 Insert your company name20 Lean Six Sigma DMAIC Methodology – Step 5 Define Measure Analyze Improve Control Monitor and continuously improve 1. Ensure the process is being managed and monitored properly 2. Continuously improve the process 3. Share and celebrate your success 4. Apply new knowledge to other processes in your organization Definition Key Steps
  • 21. 21 Insert your company name21 Lean Six Sigma Essentials - Agenda What is Lean Six Sigma? What are the key benefits of using Lean Six Sigma? How to implement Lean Sigma in your company? 1 2 3 What are the Top 5 Lean Six Sigma tools?4 Click here to download the editable PowerPoint version at www.slidebooks.com
  • 22. 22 Insert your company name22 Lean Six Sigma top 5 tools “Five Whys” Problem Solving • There are numerous tools that can be used to facilitate the implementation of Lean Six Sigma, including the top 5 tools presented below and in the next slides: • If you need more tools, please send us an email at sales@slidebooks.com Fishbone diagram Process mapping Scorecard Change commitment curve
  • 23. 23 Insert your company name23 “Five Whys” Problem Solving tool Objective
  • 24. 24 Insert your company name24 “Five Whys” Problem Solving tool Description Problem Statement Why? Why? Why? Why? Why? Problem Solution True root cause of the problem Sometimes the root causes become evident after 2 or 3 whys, sometimes a deeper dive may be required Clearly define high level problem statement Answer the question and ask again why
  • 25. 25 Insert your company name25 “Five Whys” Problem Solving tool Template Insert problem statement Why? Why? Why? Why? Why? Insert problem Solution Insert your answer Insert your answer Insert your answer Insert your answer Insert your answer
  • 26. 26 Insert your company name26 Fishbone diagram tool Objective
  • 27. 27 Insert your company name27 Fishbone diagram tool Description Cause #1 Key problem Cause #3Cause #5 Cause #6 Cause #4 Cause #2 Cause #5.1 Cause #3.1 Cause #1.1 Cause #5.1 Cause #3.1 Cause #1.2 Your own textYour own text Cause #5.1 Cause #4.1 Cause #2.2 Your own textYour own text Cause #5.1 Cause #4.1 Cause #2.1 Start by writing the main problem or issue to be studied Causes that contribute to the problem Causes Effects
  • 28. 28 Insert your company name28 Fishbone diagram tool Template Sample Text Sample Text Sample Text Sample Text Sample Text Sample Text Sample Text Your own text Your own text Your own text Your own text Your own text Your own text Your own textYour own text Your own text Your own text Your own text Your own textYour own text Your own text Your own text Your own text
  • 29. 29 Insert your company name29 Process mapping Objective Click here to download the editable PowerPoint version at www.slidebooks.com
  • 30. 30 Insert your company name30 Process mapping Description •Process mapping uses various symbols such as: = = = =A task A decision A system A document = The flow direction
  • 31. 31 Insert your company name31 Process mapping Template Task Task Department A Department B Department C Closed questionTask Yes Task No Process Map Title Note: For complex processes, other IT tools should be used instead of Powerpoint Task
  • 32. 32 Insert your company name32 Scorecard Objective
  • 33. 33 Insert your company name33 Scorecard Description Insert your own text Owner Insert your own text Target Insert your own text Last monthMetric Metric #1 Insert your own text Insert your own text Insert your own textMetric #2 Insert your own text Insert your own text Insert your own textMetric #3 Insert your own text This month Insert your own text Insert your own text e.g. Customer satisfaction index You can insert operational, financial, and people metrics Owners are accountable for performance of the metrics Scorecard Title An administrator is required for maintaining the data and managing continuous improvement of the scorecard itself Colors can quickly help you assess which metrics have improved compared to last month
  • 34. 34 Insert your company name34 Scorecard Template Insert your own text Owner Insert your own text Target Insert your own text Last monthMetric Metric #1 Insert your own text Insert your own text Insert your own textMetric #2 Insert your own text Insert your own text Insert your own textMetric #3 Insert your own text Insert your own text Insert your own textMetric #4 Insert your own text This month Insert your own text Insert your own text Insert your own text Scorecard Title
  • 35. 35 Insert your company name35 The change commitment curve tool Objective
  • 36. 36 Insert your company name36 The change commitment curve tool Description Change commitment curve Status Quo COMMITMENT High Low Vision TIME Internalization Individuals make the Vision their own and create innovative ways to use and improve Contact Individuals have heard that there is a vision initiative Awareness Individuals are aware of basic scope and concepts of the Vision Understanding Individuals understand the impacts to their functional area Positive Perception Individuals understand impacts and benefits to them Adoption Individuals are willing to work with and implement the Vision Institutionalization The Vision is the way work is done -- the new status quo 1 2 3 4 5 6 7 Initiatives need to be carried out to decrease the time between the different stages
  • 37. 37 Insert your company name37 The change commitment curve tool Template Change commitment curve Status Quo COMMITMENT High Low Vision TIME Internalization Insert initiatives Contact Insert initiatives Awareness Insert initiatives Understanding Insert initiatives Positive Perception Insert initiatives Adoption Insert initiatives Institutionalization Insert initiatives 1 2 3 4 5 6 7 Current state Target state
  • 38. 38 Insert your company name38 Sources of information Sources of information The McGraw-Hill 36-hour Course: Lean Six Sigma by Sheila Shaffie Lean Six Sigma: Combining Six Sigma Quality With Lean Production Speed by Michael L. George Lean Six Sigma In Service by Sandra L. Furterer Essentials of Lean Six Sigma by S. Taghizadegan APICS,the leading professional association for supply chain and operations management The Lean Six Sigma Pocket Toolbook by John Maxey, Michael L. George, David Rowlands and Malcolm Upton “What is Lean Six Sigma” by Michael L. George Click here to download the editable PowerPoint version at www.slidebooks.com
  • 39. 39 Insert your company name39 Feedback Related Product Please feel free to contact us on sales@slidebooks.com if you have any feedback or request regarding this document Your business plan in 1 day Top 8 strategy tools - Templates Thanks Thank you for reading our slides