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Information Seeking Behavior Of Pakistani Parliamentarians’

Information Seeking Behavior Of Pakistani Parliamentarians’



I have presented this presentation in 24th pre IFLA conference in Ottawa, Canada

I have presented this presentation in 24th pre IFLA conference in Ottawa, Canada



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    Information Seeking Behavior Of Pakistani Parliamentarians’ Information Seeking Behavior Of Pakistani Parliamentarians’ Presentation Transcript

    • Information Seeking Behavior of Pakistani Parliamentarians’ Bushra Nazli Manager Parliamentarians Resource Center
    • Parliament of Pakistan
    • Members of National Assembly elected February 2008
    • Members of Senate of Pakistan 2006
    • Parliamentarians’ Resource Center: The Beginning
      • Services Started in February 2005
      • Located in the Parliamentarian Lodges
      • Established under (USAID) Pakistan Legislative Strengthening Project (PLSP).
      • One full-time and one part-time staff
      • Open 9 am- 10 pm, six days/week
    • Goals of the PRC
      • To provide friendly and pleasant environment for MPs and Senators to prepare the legislative work
      • To provide access to communication and research tools to Parliamentarians’
      • To provide basic support to MPs
      • To make bridge with the NA, Senate and provincial assembly library staff.
      • Provide help in capacity building of parliamentarians’
    • PRC Services
      • Quick Reference
      • Electronic Resources and Databases
      • Document Delivery
      • PRC Book Collection
      • Newspapers and Periodicals
      • Conference/Discussion Room
        • Presentations / Discussions
      • Special Courses
        • Computer skills
        • Language skills
      • Printing, Photo Copying, Fax machine and Scanning Facilities
      • E-Announcements
      • In 2007 National Assembly completed its tenure.
      • In February 2008 a new National Assembly was elected.
      • started work to increase the numbers of visitors.
      • various Marketing tools
      • PRC also drafted a work plan how we can serve them better.
      • We made a strategic plan
      • We increased the working hours to Midnight 7 days/week
      • PRC got good number of visitors especially in June (budget month).
    • PRC
    • Information seeking behavior and user needs
      • Interview based survey by Manager PRC
      • MPs Need:
      • Language courses
      • Computer trainings
      • Retrieval of information and current affairs from internet
      • Reference services
      • Help in understating budget with the comparison of previous years
      • Help in post-budget discussions on the floor of house
      • Assistance in their legislative work
      • Services available past midnight
    • Visits to PRC
    • Library Marketing Tools & Strategic plan
      • Congratulation letters were sent to each MNA’s lodge
      • Introductory Package including PRC brochure, one-pagers on legislative practice were delivered at the Oath-taking ceremony of National Assembly of Pakistan
      • Orientation for MP’s groups of 8-10
      • Parliamentarians Feed back
      • Placement of mailbox / notice pad at lodge doors
    • Results of Marketing Tools & Strategic plan
      • Brochure and calendar created an image of PRC as service-oriented office
      • MPs are remembering PRC services
      • Congratulation letters created a good first impression of PRC for MPs
      • MPs like to work in the PRC relaxed and friendly environment
      • Conference Room is convenient for conducting meetings
      • PRC extended timings are greatly appreciated
    • Success Stories and Achievements
      • One Senator mentioned PRC name and services in a Higher Education Summit for Global Development in Washington, D.C., on April 29-30, 2008.
      • MPs wrote articles in Newspapers
      • 5 MNAs completed English language Course
      • MP’s proficiency in internet surfing, browsing and in retrieving information from different online resources
      • MPs use Reference services facility by using cell phone black berries and during meetings
      • Acknowledgment letters from MP’s
      • Parliamentarians’ Resource Center timings are 15/7 can extend past midnight on request by any MNA or Senator
      • Staffing:
      • Manager: Masters in Library and Information Sciences with experience in librarianship
      • 2 Assistants - MBAs
      • 1 Assistant - LLM
      • 1 Assistant - Master degree in Journalism.
      • Trainers and facilitators for computer and language courses
    • Librarian Working Group
        • PLSP has conducted 8 meetings of Librarian working group
        • The members of Librarian working group
          • Librarian of PRC
          • National Assembly, Senate
          • Four Provincial Assemblies of Pakistan
          • Main function: “To make coordination with each other and resolving similar problems by discussions”.
        • Agreed - no proper software for their respective Libraries
        • KOHA first open-source Integrated Library System (ILS)
        • PLSP hired a consultant for software implementation and customization
        • PRC the customized software and helped to train provincial assembly librarians
        • Now Resource Centers have also been established in the four provincial assemblies in Pakistan
        • Innovations:
        • Digitization Projects
        • Software Development
        • Assistance in preparation of publications
        • MPs and Senators have access to the Provincial Assembly Facilities when they are in their districts
    • Thank you for your time and kind attention.