Market Research. Ford Customer Survey. BESegal Sample
Market Research. Ford Customer Survey. BESegal Sample
Market Research. Ford Customer Survey. BESegal Sample
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Market Research. Ford Customer Survey. BESegal Sample

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This is a sample post-sale customer service survey used by Ford Motors. It's posted here to illustrate a discussion about examples of good and bad survey design among fellow market researchers in the Next Generation Market Research ( NGMR ) group on Linked In.

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