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SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
SITO Presentaion - by Paul
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SITO Presentaion - by Paul

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From School IT Officer Team Dev Day. April 14th 2010

From School IT Officer Team Dev Day. April 14th 2010

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  • Where are the other letters!
  • Where are the other letters!
  • Costs based on number of factors - expenses/desk space etc.
  • Costs based on number of factors - expenses/desk space etc.
  • Costs based on number of factors - expenses/desk space etc.
  • Costs based on number of factors - expenses/desk space etc.
  • Costs based on number of factors - expenses/desk space etc.
  • SLA’s will change, we will have one.
    I am planning to measure our performance alongside school performance.
  • SLA’s will change, we will have one.
    I am planning to measure our performance alongside school performance.
  • SLA’s will change, we will have one.
    I am planning to measure our performance alongside school performance.
  • SLA’s will change, we will have one.
    I am planning to measure our performance alongside school performance.
  • -Currently due to complete restructuring in Easter!
    -Talk about how advisory team are working now, with CLC’s
    - Uncertain times, Paul is extended till Sept. Not sure what will happen then.
  • -Currently due to complete restructuring in Easter!
    -Talk about how advisory team are working now, with CLC’s
    - Uncertain times, Paul is extended till Sept. Not sure what will happen then.
  • -Currently due to complete restructuring in Easter!
    -Talk about how advisory team are working now, with CLC’s
    - Uncertain times, Paul is extended till Sept. Not sure what will happen then.
  • -Currently due to complete restructuring in Easter!
    -Talk about how advisory team are working now, with CLC’s
    - Uncertain times, Paul is extended till Sept. Not sure what will happen then.
  • -Currently due to complete restructuring in Easter!
    -Talk about how advisory team are working now, with CLC’s
    - Uncertain times, Paul is extended till Sept. Not sure what will happen then.
  • That was Bristol, this is the National picture.
    BECTA will be severely reduced.
  • That was Bristol, this is the National picture.
    BECTA will be severely reduced.
  • That was Bristol, this is the National picture.
    BECTA will be severely reduced.
  • That was Bristol, this is the National picture.
    BECTA will be severely reduced.
  • ICT suites are not sustainable anymore, get ICT into the classroom.
    We need to be ahead of the game, and advise this too.
  • ICT suites are not sustainable anymore, get ICT into the classroom.
    We need to be ahead of the game, and advise this too.
  • ICT suites are not sustainable anymore, get ICT into the classroom.
    We need to be ahead of the game, and advise this too.
  • ICT suites are not sustainable anymore, get ICT into the classroom.
    We need to be ahead of the game, and advise this too.
  • ICT suites are not sustainable anymore, get ICT into the classroom.
    We need to be ahead of the game, and advise this too.
  • SO HOW DO WE PROVIDE A SERVICE.

    90% of our time is on Re-active processes!
  • SO HOW DO WE PROVIDE A SERVICE.

    90% of our time is on Re-active processes!
  • SO HOW DO WE PROVIDE A SERVICE.

    90% of our time is on Re-active processes!
  • SO HOW DO WE PROVIDE A SERVICE.

    90% of our time is on Re-active processes!
  • SO HOW DO WE PROVIDE A SERVICE.

    90% of our time is on Re-active processes!
  • SO HOW DO WE PROVIDE A SERVICE.

    90% of our time is on Re-active processes!
  • We are doing too much Re-Active. This is all we are doing.
  • We are doing too much Re-Active. This is all we are doing.
  • We are doing too much Re-Active. This is all we are doing.
  • - Single - Point of contacts or logging in schools.
    - Network monitoring/ predicting failure.
  • - Single - Point of contacts or logging in schools.
    - Network monitoring/ predicting failure.
  • - Single - Point of contacts or logging in schools.
    - Network monitoring/ predicting failure.
  • - Single - Point of contacts or logging in schools.
    - Network monitoring/ predicting failure.
  • We cannot carry on supporting out of date equipment, it makes us look bad.
  • We cannot carry on supporting out of date equipment, it makes us look bad.
  • We cannot carry on supporting out of date equipment, it makes us look bad.
  • Loads of different ways companies have calculated TCO. But they all go UP in costs as time goes on!
  • Loads of different ways companies have calculated TCO. But they all go UP in costs as time goes on!
  • Loads of different ways companies have calculated TCO. But they all go UP in costs as time goes on!
  • Loads of different ways companies have calculated TCO. But they all go UP in costs as time goes on!
  • Loads of different ways companies have calculated TCO. But they all go UP in costs as time goes on!
  • Loads of different ways companies have calculated TCO. But they all go UP in costs as time goes on!
  • This is to highlight what we do badly.

  • This is to highlight what we do badly.

  • This is to highlight what we do badly.

  • This is to highlight what we do badly.

  • This is to highlight what we do badly.




  • Not all doom and gloom.
  • Not all doom and gloom.
  • Not all doom and gloom.
  • Not all doom and gloom.
  • Proactive school support - Backups/ Asset management/ Support agreements for AV.
    ALL PREVENTATIVE AND PREDICTING.
  • Proactive school support - Backups/ Asset management/ Support agreements for AV.
    ALL PREVENTATIVE AND PREDICTING.
  • Proactive school support - Backups/ Asset management/ Support agreements for AV.
    ALL PREVENTATIVE AND PREDICTING.
  • Proactive school support - Backups/ Asset management/ Support agreements for AV.
    ALL PREVENTATIVE AND PREDICTING.
  • Proactive school support - Backups/ Asset management/ Support agreements for AV.
    ALL PREVENTATIVE AND PREDICTING.
  • Proactive school support - Backups/ Asset management/ Support agreements for AV.
    ALL PREVENTATIVE AND PREDICTING.







  • Nobody can provide this to schools apart from the Central Support services. US!
  • Nobody can provide this to schools apart from the Central Support services. US!
  • Nobody can provide this to schools apart from the Central Support services. US!
  • Nobody can provide this to schools apart from the Central Support services. US!
  • Nobody can provide this to schools apart from the Central Support services. US!
  • Nobody can provide this to schools apart from the Central Support services. US!
  • These are just a few, others are Becta FITS working closely with.
    I am on the E-Safety working group for BCSB.
  • These are just a few, others are Becta FITS working closely with.
    I am on the E-Safety working group for BCSB.
  • These are just a few, others are Becta FITS working closely with.
    I am on the E-Safety working group for BCSB.
  • These are just a few, others are Becta FITS working closely with.
    I am on the E-Safety working group for BCSB.
  • These are just a few, others are Becta FITS working closely with.
    I am on the E-Safety working group for BCSB.
  • These are just a few, others are Becta FITS working closely with.
    I am on the E-Safety working group for BCSB.
  • -Benefits are that I deal with the resellers and can manage the benefits.
    -Cannot use our own preferred supply chain anymore.
    -we recommend systems to schools for support reasons.

  • -Benefits are that I deal with the resellers and can manage the benefits.
    -Cannot use our own preferred supply chain anymore.
    -we recommend systems to schools for support reasons.

  • -Benefits are that I deal with the resellers and can manage the benefits.
    -Cannot use our own preferred supply chain anymore.
    -we recommend systems to schools for support reasons.

  • -Benefits are that I deal with the resellers and can manage the benefits.
    -Cannot use our own preferred supply chain anymore.
    -we recommend systems to schools for support reasons.

  • -Benefits are that I deal with the resellers and can manage the benefits.
    -Cannot use our own preferred supply chain anymore.
    -we recommend systems to schools for support reasons.

  • -Benefits are that I deal with the resellers and can manage the benefits.
    -Cannot use our own preferred supply chain anymore.
    -we recommend systems to schools for support reasons.

  • Let me know who hasn’t attended Merlin training sessions.

  • Let me know who hasn’t attended Merlin training sessions.

  • Let me know who hasn’t attended Merlin training sessions.

  • Let me know who hasn’t attended Merlin training sessions.


  • Transcript

    • 1. The Role of a School IT Officer
    • 2. Agenda
    • 3. Agenda • Who are we?
    • 4. Agenda • Who are we? • ICT and Primary Education.
    • 5. Agenda • Who are we? • ICT and Primary Education. • How do we meet demands of ICT in schools?
    • 6. Agenda • Who are we? • ICT and Primary Education. • How do we meet demands of ICT in schools? • What do we do well and badly.
    • 7. Agenda • Who are we? • ICT and Primary Education. • How do we meet demands of ICT in schools? • What do we do well and badly. • Service D evolving.
    • 8. Agenda • Who are we? • ICT and Primary Education. • How do we meet demands of ICT in schools? • What do we do well and badly. • Service D evolving. • Future events.
    • 9. BCC ICT Services to schools
    • 10. BCC ICT Services to schools
    • 11. BCC ICT Services to schools Service A : Network, PC & User Support Service B : Sims Standard Service D : Curriculur Support (Technician) **US Service F : Sims Advanced Service G : IT / Admin Officer Support for Schools MIS
    • 12. Service D Stat’s
    • 13. Service D Stat’s • Service D is an expensive service - £4235 per session.
    • 14. Service D Stat’s • Service D is an expensive service - £4235 per session. • 140 Primary schools in Bristol
    • 15. Service D Stat’s • Service D is an expensive service - £4235 per session. • 140 Primary schools in Bristol • 98 subscribe to Service D
    • 16. Service D Stat’s • Service D is an expensive service - £4235 per session. • 140 Primary schools in Bristol • 98 subscribe to Service D • 70% of schools buy us in
    • 17. Service D Stat’s • Service D is an expensive service - £4235 per session. • 140 Primary schools in Bristol • 98 subscribe to Service D • 70% of schools buy us in • We must be doing something right!
    • 18. Service D
    • 19. Service D • Currently we have no SLA with schools.
    • 20. Service D • Currently we have no SLA with schools. • Very difficult to measure our service.
    • 21. Service D • Currently we have no SLA with schools. • Very difficult to measure our service. • Based on Trust Relationship with schools.
    • 22. Service D • Currently we have no SLA with schools. • Very difficult to measure our service. • Based on Trust Relationship with schools. • Based on Trust Relationship within SITO team.
    • 23. BCC & CSS
    • 24. BCC & CSS • A general flavour of what’s been going on with CYPS - IT merge into CSS.
    • 25. BCC & CSS • A general flavour of what’s been going on with CYPS - IT merge into CSS. • Currently undergoing restructuring from Tier 1 to Tier 4 level management.
    • 26. BCC & CSS • A general flavour of what’s been going on with CYPS - IT merge into CSS. • Currently undergoing restructuring from Tier 1 to Tier 4 level management. • Within CSS there is little understanding of traded services, especially with schools.
    • 27. BCC & CSS • A general flavour of what’s been going on with CYPS - IT merge into CSS. • Currently undergoing restructuring from Tier 1 to Tier 4 level management. • Within CSS there is little understanding of traded services, especially with schools. • No interaction or formal link with any other schools service. (eg. Advisory team).
    • 28. BCC & CSS • A general flavour of what’s been going on with CYPS - IT merge into CSS. • Currently undergoing restructuring from Tier 1 to Tier 4 level management. • Within CSS there is little understanding of traded services, especially with schools. • No interaction or formal link with any other schools service. (eg. Advisory team). • Accountability is to Tahir, then Dave Evans.
    • 29. Education Direction
    • 30. Education Direction • Political climate is causing serious concerns to education.
    • 31. Education Direction • Political climate is causing serious concerns to education. • Tories - No more funding.
    • 32. Education Direction • Political climate is causing serious concerns to education. • Tories - No more funding. • Labour - Protected schools funding (at a cost).
    • 33. Education Direction • Political climate is causing serious concerns to education. • Tories - No more funding. • Labour - Protected schools funding (at a cost). • Others - Not sure.
    • 34. Future trends in Education
    • 35. Future trends in Education • Primary sector will be moving away from Traditional ICT to embed new curriculum.
    • 36. Future trends in Education • Primary sector will be moving away from Traditional ICT to embed new curriculum. • Rose Report
    • 37. Future trends in Education • Primary sector will be moving away from Traditional ICT to embed new curriculum. • Rose Report • New Primary Curriculum
    • 38. Future trends in Education • Primary sector will be moving away from Traditional ICT to embed new curriculum. • Rose Report • New Primary Curriculum • ICT is now Cross-Curricular
    • 39. Future trends in Education • Primary sector will be moving away from Traditional ICT to embed new curriculum. • Rose Report • New Primary Curriculum • ICT is now Cross-Curricular • Difficulties managing assessment for ICT...but then there always has been.
    • 40. What do we do in schools?
    • 41. What do we do in schools? • Things like:
    • 42. What do we do in schools? • Things like: • Support ICT provision.
    • 43. What do we do in schools? • Things like: • Support ICT provision. • Manage and maintain schools ICT.
    • 44. What do we do in schools? • Things like: • Support ICT provision. • Manage and maintain schools ICT. • Install SW & manage Network
    • 45. What do we do in schools? • Things like: • Support ICT provision. • Manage and maintain schools ICT. • Install SW & manage Network • Trouble-shoot problems.
    • 46. What do we do in schools? • Things like: • Support ICT provision. • Manage and maintain schools ICT. • Install SW & manage Network • Trouble-shoot problems. • Others???
    • 47. Re-active Processes
    • 48. Re-active Processes • We are fire-fighting way too much.
    • 49. Re-active Processes • We are fire-fighting way too much. • We need to be spending around 40% on re-active processes at MOST.
    • 50. Re-active Processes • We are fire-fighting way too much. • We need to be spending around 40% on re-active processes at MOST. • Need to be much more pro-active.
    • 51. Pro-Active
    • 52. Pro-Active • Successful pro-active processes are:
    • 53. Pro-Active • Successful pro-active processes are: • Organise and manage Incident management in school.
    • 54. Pro-Active • Successful pro-active processes are: • Organise and manage Incident management in school. • Preventative processes to monitor and manage systems.
    • 55. Pro-Active • Successful pro-active processes are: • Organise and manage Incident management in school. • Preventative processes to monitor and manage systems. • Predicting points of failure.
    • 56. Pro-active Processes
    • 57. Pro-active Processes • Advising to replace equipment after lifespan.
    • 58. Pro-active Processes • Advising to replace equipment after lifespan. • 3 years replacement for desktops & laptops.
    • 59. Pro-active Processes • Advising to replace equipment after lifespan. • 3 years replacement for desktops & laptops. • Get schools to understand TCO.
    • 60. Total Cost of Ownership.
    • 61. Total Cost of Ownership.
    • 62. Total Cost of Ownership.
    • 63. Total Cost of Ownership.
    • 64. Total Cost of Ownership.
    • 65. Total Cost of Ownership.
    • 66. Total Cost of Ownership.
    • 67. What we do badly?
    • 68. What we do badly? • Do not give advice to schools as a group or team.
    • 69. What we do badly? • Do not give advice to schools as a group or team. • No coherence
    • 70. What we do badly? • Do not give advice to schools as a group or team. • No coherence • Are reluctant to advise change and investments in schools ICT.
    • 71. What we do badly? • Do not give advice to schools as a group or team. • No coherence • Are reluctant to advise change and investments in schools ICT. • Feel that we are saving school money.
    • 72. What we do badly? • Do not give advice to schools as a group or team. • No coherence • Are reluctant to advise change and investments in schools ICT. • Feel that we are saving school money. • We are not “joined up” in many ways.
    • 73. ...Bad cont./
    • 74. ...Bad cont./ • Very little communication within School IT officers group.
    • 75. ...Bad cont./ • Very little communication within School IT officers group. • Independent working in schools.
    • 76. ...Bad cont./ • Very little communication within School IT officers group. • Independent working in schools. • Maverick patterns of work as a result.
    • 77. What we do well.
    • 78. What we do well. • Very experienced in all aspects of ICT in schools.
    • 79. What we do well. • Very experienced in all aspects of ICT in schools. • No other department in BCC can offer the same levels of expertise in their field.
    • 80. What we do well. • Very experienced in all aspects of ICT in schools. • No other department in BCC can offer the same levels of expertise in their field. • Provide good levels of service in majority of our schools.
    • 81. What we do well. • Very experienced in all aspects of ICT in schools. • No other department in BCC can offer the same levels of expertise in their field. • Provide good levels of service in majority of our schools. • Solid background of service level.
    • 82. We must move on...
    • 83. We must move on... • We must strive to move onto next level of support.
    • 84. We must move on... • We must strive to move onto next level of support. • Roles are changing to Schools ICT support.
    • 85. We must move on... • We must strive to move onto next level of support. • Roles are changing to Schools ICT support. • More advisory role.
    • 86. We must move on... • We must strive to move onto next level of support. • Roles are changing to Schools ICT support. • More advisory role. • Merlin Learning Platform.
    • 87. We must move on... • We must strive to move onto next level of support. • Roles are changing to Schools ICT support. • More advisory role. • Merlin Learning Platform. • E-Safety
    • 88. We must move on... • We must strive to move onto next level of support. • Roles are changing to Schools ICT support. • More advisory role. • Merlin Learning Platform. • E-Safety • Proactive school support.
    • 89. Why is the SITO role changing?
    • 90. Why is the SITO role changing? • Direct Competition - Cheaper to schools.
    • 91. Why is the SITO role changing? • Direct Competition - Cheaper to schools. • EdIT Concepts.
    • 92. Why is the SITO role changing? • Direct Competition - Cheaper to schools. • EdIT Concepts. • SoftEgg.
    • 93. Why is the SITO role changing? • Direct Competition - Cheaper to schools. • EdIT Concepts. • SoftEgg. • Northgate IS.
    • 94. Why is the SITO role changing? • Direct Competition - Cheaper to schools. • EdIT Concepts. • SoftEgg. • Northgate IS. • RFL - Computer Village.
    • 95. Why is the SITO role changing? • Direct Competition - Cheaper to schools. • EdIT Concepts. • SoftEgg. • Northgate IS. • RFL - Computer Village. • and others.
    • 96. Why is the SITO role changing? • Direct Competition - Cheaper to schools. • EdIT Concepts. • SoftEgg. • Northgate IS. • RFL - Computer Village. • and others. • Lose schools = Lose Jobs.
    • 97. Value added.
    • 98. Value added. • Must provide schools with the Value Added services.
    • 99. Value added. • Must provide schools with the Value Added services. • We’ll see some today.
    • 100. Value added. • Must provide schools with the Value Added services. • We’ll see some today. • Asset management
    • 101. Value added. • Must provide schools with the Value Added services. • We’ll see some today. • Asset management • AV solutions
    • 102. Value added. • Must provide schools with the Value Added services. • We’ll see some today. • Asset management • AV solutions • VC & backups etc
    • 103. Value added. • Must provide schools with the Value Added services. • We’ll see some today. • Asset management • AV solutions • VC & backups etc • Learning Platform support
    • 104. Successful stuff we have done.
    • 105. Successful stuff we have done. • Wireless Networks in Bristol Primaries are leading the way.
    • 106. Successful stuff we have done. • Wireless Networks in Bristol Primaries are leading the way. • recognition from NCSL & SWGfL
    • 107. Successful stuff we have done. • Wireless Networks in Bristol Primaries are leading the way. • recognition from NCSL & SWGfL • Set up Regional Training Centre with Apple.
    • 108. Successful stuff we have done. • Wireless Networks in Bristol Primaries are leading the way. • recognition from NCSL & SWGfL • Set up Regional Training Centre with Apple. • Free training sessions for any Primary.
    • 109. Successful stuff we have done. • Wireless Networks in Bristol Primaries are leading the way. • recognition from NCSL & SWGfL • Set up Regional Training Centre with Apple. • Free training sessions for any Primary. • Working with Vital to create ICT technician learning service.
    • 110. Successful stuff we have done. • Wireless Networks in Bristol Primaries are leading the way. • recognition from NCSL & SWGfL • Set up Regional Training Centre with Apple. • Free training sessions for any Primary. • Working with Vital to create ICT technician learning service. • Bristol Primary Blogspot for ICT resources.
    • 111. Plan
    • 112. Plan • Must work closely as a team.
    • 113. Plan • Must work closely as a team. • Centrally manage Procurement list.
    • 114. Plan • Must work closely as a team. • Centrally manage Procurement list. • I will manage this list for all suppliers.
    • 115. Plan • Must work closely as a team. • Centrally manage Procurement list. • I will manage this list for all suppliers. • We will not waiver from it.
    • 116. Plan • Must work closely as a team. • Centrally manage Procurement list. • I will manage this list for all suppliers. • We will not waiver from it. • Centrally recommend single products.
    • 117. Plan • Must work closely as a team. • Centrally manage Procurement list. • I will manage this list for all suppliers. • We will not waiver from it. • Centrally recommend single products. • HP / Toshiba / Aruba etc.
    • 118. Future events...
    • 119. Future events... • Promote the SWGfL conference 7th July at UWE.
    • 120. Future events... • Promote the SWGfL conference 7th July at UWE. • Promote Merlin LP to schools.
    • 121. Future events... • Promote the SWGfL conference 7th July at UWE. • Promote Merlin LP to schools. • Promote Vital CPD to schools.
    • 122. Future events... • Promote the SWGfL conference 7th July at UWE. • Promote Merlin LP to schools. • Promote Vital CPD to schools. • Promote Other BCC services to schools.
    • 123. Questions?
    • 124. Questions? • Any questions?

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