Weideman Talking with your MFP -- Canon Expo 2010


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This Canon Expo presentation discusses the possibility of combining Nuance speech technology with document scanning software at the copier or MFP.

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  • eBook readers have garnered a lot of attention lately. Office workers are dying to use these devices for more than just reading books. Most already read PDF, but there are format issues. And what about that research report that is on paper. It would be
  • Weideman Talking with your MFP -- Canon Expo 2010

    1. 1. Enhancing Scanning & MFP User Experiences - with Speech! Nuance Document Imaging Division Robert Weideman – General Manager & SVP [email_address]
    2. 2. Nuance and Canon <ul><li>Nuance Communications </li></ul><ul><ul><li>Strategic Partner with Canon </li></ul></ul><ul><ul><ul><li>Developer of eCopy MFP Scanning Solutions for Canon MFP’s </li></ul></ul></ul><ul><ul><li>$1B+ global company with over 6,000 employees </li></ul></ul><ul><ul><li>NASDAQ: NUAN </li></ul></ul><ul><li>Leadership </li></ul><ul><ul><li>World leader in Document Imaging and Office Productivity Software </li></ul></ul><ul><ul><li>World leader in Speech Solutions </li></ul></ul><ul><ul><ul><li>Network Speech </li></ul></ul></ul><ul><ul><ul><li>Embedded Speech </li></ul></ul></ul><ul><ul><ul><li>Dictation and Transcription </li></ul></ul></ul>Rapidly Growing and Profitable (In $Millions)
    3. 3. Mobile solutions in over 3 billion phones, cars and navigation systems Over 4,000 healthcare institutions More than 8 billion Customer Care interactions annually Over 21M registered Desktop U sers & 100,000 MFP Servers
    4. 4. Over 21M Registered Desktop Users & 100,000 MFP Servers eCopy MFP Scanning & Workflow Document Conversion & OCR PDF Creation, Editing and Conversion OEM Technologies & Cloud Services SOLUTIONS eCopy & Canon – The Leading MFP Scanning Solution
    5. 5. eCopy Ease of Use = Productivity Value eCopy ShareScan for Canon MFP eCopy PDF Pro Office Desktop eCopy ShareScan for Canon ScanFront eCopy Application Connectors - ECM Image Processing Document Conversion to Word/Excel Barcode and Document Separation New - Advanced Forms Processing SQL Database Look-up Zone OCR PDF-MRC Translation eCopy Processing Extenders (Services) eCopy Connectors - Information Management eCopy Connectors - E-Mail eCopy Connectors - Fax Server eCopy Connectors - Cost Recovery
    6. 6. Mobile Solutions in Over 3 billion Phones, Cars & Navigation Systems 1.5 million speech-enabled ads per day Million+ voice transactions for mobile search Nuance to ship in 1 million Ford, Lincoln, Mercury cars this year Nuance has shipped on more than 100 million phones Mobile search & communications Mobile device control Automotive Personal navigation devices Predictive text and discovery SOLUTIONS
    7. 7. Nuance Mobile – Enhanced Products and Value <ul><li>T9 Predictive text messaging input </li></ul><ul><li>Voice name and number dialing </li></ul><ul><li>Song selection, feature access </li></ul><ul><li>Dictation </li></ul><ul><li>Search web, Web navigation </li></ul><ul><li>TTS: caller ID, messaging, screen reader </li></ul>
    8. 8. Nuance Automotive – Enhanced Experience & Safety <ul><li>Destination entry, directions </li></ul><ul><li>Voice dialing </li></ul><ul><li>Control: climate, stereo, MP3 </li></ul>
    9. 9. Nuance Embedded Speech – Convenience & Value
    10. 10. Converging Better User Experiences – Talking with Your MFP Delivers: Productivity Ease of Use User Acceptance Accessibility
    11. 11. Dictation for the MFP <ul><li>Enables Dictation and /or Imaging in Nuance Cloud Framework for low-footprint devices </li></ul><ul><li>Small client for input – speech recognition in Cloud, highly accurate results </li></ul><ul><li>2M downloads of iPhone App; RIM, Android … </li></ul>
    12. 12. Text to Speech – Enhancing User Interaction <ul><li>Text to Speech – Verbal Instructions </li></ul><ul><ul><li>Nuance TTS as a feature that assists device help as well as document workflow </li></ul></ul><ul><ul><ul><li>Visual help takes up screen; Verbal instructions augment the screen input </li></ul></ul></ul><ul><ul><li>Instructions step by step, keeping the control panel </li></ul></ul><ul><ul><li>“ Onstar for the MFP” </li></ul></ul><ul><ul><ul><li>Enhances user experience </li></ul></ul></ul><ul><ul><ul><li>Drives down service costs </li></ul></ul></ul>J E J2 TTS for MFP
    13. 13. Predictive Text, T9 Nav and TRACE Input T9 – Predictive text shortens input as text is added – See SMS T9 NAV – Applies predictive text to FEATURES on device to “flatten” the GUI - C O L L .. >> Collate feature pops to top button T9-TRACE – Same as Samsung phone input for soft keypad Finger Text – Asian character recognition on touchscreen SMART KEYPAD: Accelerated Input
    14. 14. Speech Command & Control and the MFP <ul><li>Voice command & control </li></ul><ul><ul><li>Voice commands for every “current button” </li></ul></ul><ul><ul><li>GUI drives the vocabulary </li></ul></ul><ul><ul><li>Speaker independent </li></ul></ul><ul><ul><li>Noise tolerant </li></ul></ul><ul><ul><ul><li>Cars, mobile phones </li></ul></ul></ul><ul><ul><li>Over 40 languages </li></ul></ul>
    15. 15. Command and Control
    16. 16. Entering User Name / Password at the MFP <ul><li>Why authenticate at the MFP? </li></ul><ul><ul><li>Consider security implications of today’s network connected MFPs </li></ul></ul><ul><ul><li>Scanning software can move paper-based info outside the organization </li></ul></ul><ul><li>Less than 5% of MFP customers are authenticating. Why so few? </li></ul><ul><ul><li>Scanning software doesn’t support it </li></ul></ul><ul><ul><li>Takes too long </li></ul></ul><ul><ul><li>No type ahead </li></ul></ul><ul><ul><li>Soft keyboards (screen typing) </li></ul></ul><ul><li>What if you could authenticate by speaking your name & password? </li></ul>
    17. 17. Speech – Authentication <ul><li>Voiceprint Authentication </li></ul><ul><ul><li>Identify yourself to the network </li></ul></ul><ul><ul><li>Multiple authentication inputs improve security </li></ul></ul><ul><ul><li>Reduce data entry when replacing typing </li></ul></ul><ul><li>Used in banking and IT phone applications today </li></ul>“ For e-mail press…” “ Load button” “ Maria Dengrine…” “ e-mail to …” “ Place…” “ Highlight…” 0 1 2 3 4 5 6 7 9 0 0 1 2 3 4 5 6 7 9 0 0 1 2 3 4 5 6 7 9 0
    18. 18. MFP to eBooks and AudioBook (iTunes) <ul><li>Business and personal documents are scanned and converted into </li></ul><ul><ul><li>Open Book Format and PDF, with re-flow of document based on form-factor </li></ul></ul><ul><ul><li>Amazon Kindle, Apple iPad, Sony Reader, Barns & Noble Nook, etc. </li></ul></ul><ul><ul><li>Human-sounding Text to Speech in iTunes and Windows Media formats </li></ul></ul>MFP to eBook and Audio “Book” Nuance TTS >> iTunes AudioBook
    19. 19. Talking with Your MFP – Not Crazy at All <ul><li>Canon MFP’s are intelligent and open platforms, already delivering Enhanced User Experiences through products like eCopy ShareScan from Nuance </li></ul><ul><li>Mobile and small format devices are proving the value of speech, text-to-speech and predictive text solutions </li></ul><ul><li>Users are already “in-tune” with what is coming to the MFP </li></ul><ul><ul><li>The MFP experience and the mobile experience will become aligned and familiar </li></ul></ul>
    20. 20. www.eCopy.com and www.Nuance.com Stop by and see Nuance Solutions on the Show Floor