Nuance Analyst Meeting02_18_10
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Nuance Analyst Meeting02_18_10

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  • These are the associated tasks and deliverables. Iterative waterfall approach, process review between each phase.
  • Here is the good information come from IDC about hidden cost of information tasks for knowledge workers. As you can see here, the knowledge worker spend a lot on time to communicate / collaborate information with team or customers by using network devices rather than thinking or making decisions.
  • eCopy, Inc. 02/21/10 eCopy Confidential
  • eCopy, Inc. 02/21/10 eCopy Confidential
  • eCopy, Inc. 02/21/10 eCopy Confidential
  • 02/21/10 02:09 Vertical Mkts_healthcare_v3.ppt Healthcare professional logs into the device Selects the “Admissions: scan for EMR import” from the WFC screen. Remember to point out the other WFC buttons that are specific to healthcare workflows. Emphasize that the work flow takes only one touch of a button. (note that it is common for an Admission doc to be filled out by hand by patient, so there is a paper workflow) Healthcare professional is then prompted at the device to enter the index values. (mention that Canon will be releasing soon a utility that will allow for custom naming of the index fields that show up on the device). For this demonstration the example index values will be patient name and SSN.
  • Talk Track With this new desktop editing tool, the document can now make a pit stop, if necessary , at the desktop before being directly sent to the DM system Click once for animation And at the desktop, Sally can now add other electronic files such as Word and excel, make annotations Click once for animation and convert to PDF. Click once for animation Click once for animation She can even add the indexing information from her desktop Click once for animation You can even save from PaperWorks to DM systems such as Sharepoint. And now the final document can be sent back to the DM system with the indexing information Click for next slide
  • MFP embedded architectures Value is not just in copying and printing? Support for ISVs varies widely Most OEM’s offer base set of APIs to access functionality of the device Image acquisition, interface design and device control is manual Platforms are divided into two camps: embedded web browsers or Java New device hardware is ripe for applications Significantly more resources Larger touch screens Full hard keyboards
  • eCopy, Inc. 02/21/10 eCopy Confidential
  • eCopy, Inc. 02/21/10 eCopy Confidential
  • eCopy, Inc. 02/21/10 eCopy Confidential
  • eCopy, Inc. 02/21/10 eCopy Confidential
  • Template approach Free form approach Usability key Adaptability to all depts
  • New York City Housing is a good example of the distributing the production scanning capabilities to your average office worker. In this example, the MFP is not only a device that scans the document but it also facilitates the quality control by playing back the data that is read by the zonal OCR software. In this example the Tenant number is read and the MFP prompts the user to confirm that the change form applies to the right user. Then a change is read and the Oracle Siebel system is updated in real time. Typically this would have been handled with a production capture system and it could have taken days for the form to travel by interoffice mail and put in the queue to be scanned by the operator and then sent back to the original user for QC. This becomes a faster and more efficient process by pushing the document capture out to the document owner.
  • Autoredact……context highlight……..excerpt reports…..etc Let’s talk more about Paper search services for the MFP, which Robert showed during his presentation. We really think the combination of this type of joint hardware / software solution could bring a whole new level of value to the user when it comes to working with paper documents. More specifically here’s how it works: -- Selects destination: e-mail, desktop, repository, collaborative application -- Enters text string -- Scans document -- Gets PDF with highlighted or redacted text string Imaging being able to find all the places where a certain text string was used and automatically redact it. Imaging only needing to read the part of the document that is pertinent to what you are looking for.
  • The power when document isn’t in hand…..use case? Magazine example….getting dumber
  • eBook readers have garnered a lot of attention lately. Office workers are dying to use these devices for more than just reading books. Most already read PDF, but there are format issues. And what about that research report that is on paper. It would be
  • What to discuss here….. Affordability for small businesses….less infrastructure and IT demand……. Agility of service deployment, partnership and adoption

Nuance Analyst Meeting02_18_10 Nuance Analyst Meeting02_18_10 Presentation Transcript

  • Industry Analyst Briefing February 18, 2010
  • Introducing …
    • Brian Gertler, LDI VP of Marketing
    • Jerry Blaine, LDI CEO, President and Founder
    • Gregory Ryan, CUSA Dir. Alliance & Services
    • Dennis Amorosano, CUSA Sr. Dir. Solutions Marketing
    • Robert Weideman, Nuance SVP and General Manager
    • Chris Strammiello, Nuance VP of Mkt. & Product Strategy
    • Allan Stratton, Nuance Dir. of OEM Integration
    • Ellen Bzomowski, Nuance Global Account Manager
    • Jan Daley-Austin, AR Advisors, Executive Director
    • Larry Vogel, AR Advisors, Executive Director
    • Thursday, February 18 th
    • 9:00 am Registration & Continental Breakfast
    • 10:00 am Welcome & Introductions Bill Brikiatis
            • Review Agenda
    • 10:10 am Nuance Presentation Robert Weideman
            • Winter 2010 Update
    • 10:40 am Canon Presentation Dennis Amorosano
            • Expanding from Print to Productivity
    • 11:10 am Nuance Presentation Robert Weideman
            • Document Solutions for the Office Worker
    • 11:40 am Lunch
    • 12:00 pm Luncheon Presentation:
    • LDI Color ToolBox Welcome Jerry Blaine
    Industry Analyst Briefing Agenda
    • Thursday, February 18 th
    • 1:00 pm Nuance Technology Leadership Chris Strammiello
            • Technologies to Watch Allan Stratton
    • 2:30 pm Meeting Wrap-up Robert Weideman
    • 2:45 pm Meeting Ends
    Industry Analyst Briefing Agenda
  • Nuance Document Imaging Division Winter 2010 Analyst Briefing Robert Weideman General Manager and Senior Vice President February 2010
  • Mobile Solutions in Over 3 billion Phones, Cars & Navigation Systems 4,000 Healthcare Institutions More than 8 billion Customer Care Interactions Annually Over 21M Registered Desktop Users & 100,000 MFP Solutions
  • Mobile Devices
    • T9 Predictive text messaging input
    • Voice name and number dialing
    • Song selection, feature access
    • Dictation
    • Search web, Web navigation
    • TTS: caller ID, messaging, screen reader
  • Automotive Solutions
    • Main applications
      • Voice dialing
      • Control: climate, stereo, MP3
      • Destination entry, directions
  • Healthcare Solutions
    • Automated transcription processing and workflow, nearly 50% cloud-based Patient data for EMR and specialties
  • Nuance By the Numbers
    • Nuance Communications
      • Global company with over 6,000 employees
      • NASDAQ: NUAN
    • Leadership
      • World leader in Document Imaging Applications
        • Leading OCR SDK, Desktop & MFP Solutions
      • World leader in Speech Solutions
        • Network Speech
        • Embedded Speech
        • Dictation and Transcription
    Rapidly Growing and Profitable (In $Millions) Share Estimates from PC Data, Strategy Partners, Primary Research
  • 1Q 2010 Nuance Document Imaging Division
    • Nuance Document Imaging Division
      • 1Q non-GAAP revenue $35.8 million, up 111%
      • Nuance achieved key first quarter design wins with Caixa, Canon, Corel, IKON, and Visioneer
    • eCopy Integration On Track with a Solid 1Q
      • Strong results, especially with Canon solutions and partnership worldwide
      • Best revenue quarter in a year and best shipping/sell-through quarter in a year
      • Best PaperWorks Desktop quarter in history
      • Sales, technical support, R&D, marketing organizations integrated
      • New point releases delivered
        • PaperWorks – Up to 50% OCR accuracy improvement and more robust PDF support
        • ShareScan – Up to 50% OCR accuracy improvement for searchable PDF, added “Convert to Word/Excel” Features
  • Nuance + eCopy = Winning Combination
    • Increasing the Solution Value of MFP Scanning
      • Scanning still not mainstream – productivity and cost savings benefits are not yet universal
      • Nuance and eCopy will turbo-charge MFP industry by filling gaps to deliver universal benefit via MFP solutions
    • Combines Best of the Best
      • Puts most accurate core technology, superior ease-of-use and user experience, best desktop and server, and most connectors under one solution partner
    • Unrivaled Resources for MFP Channel Partners
      • Largest dedicated team for MFP OEM and channels for solutions sales, pre/post sales support, professional services and customer service – North America, EMEA and Asia!
    • Expanded Reach for Desktop Solutions
      • Adds valuable Nuance PDF Converter Professional, OmniPage and PaperPort desktop products to enhance the solution offerings for MFP OEM and channels
  • Nuance - Global Reach 6,000 Strong NORTH AMERICA PAN-EUROPEAN ASIA-PACIFIC 500 + Imaging Software Professionals in 12 Countries
  • The #1 Partner Program
    • Industry's most extensive program for connecting MFPs to business applications and workflows
    • ShareScan and ShareScan SDK enhanced to support Document Imaging Services  
    • SDKs available for both MFP-based and desktop applications
    • NEW - OmniPage SDK #1 OCR/Scanning Toolkit
      • Includes PDF, LFR Forms & TTS SDK
  • eCopy Professional Services
    • Incubator and Back-up
      • Customization Scoping
        • Functional Design
        • Cost Estimates
        • Statements of Work
      • Custom Development
        • Connectors
        • Workflows
        • Database integration
      • Enhanced Value
        • Document Services
        • ID Services
    Business Problem Results
  • Nuance Professional Services
    • Design
    • Data Interface Design
    • Systems Architecture
    • Test Plan Document
    • Requirements
    • Weekly Status Reports (Project Duration)
    • Updated Project Plan (Each Phase)
    • Optimization
    • Call Detail Record
    • Tuning Reports
    • Post Tuning Analysis
    • Customer Approved Changes
    • Deployment
    • Production Build
    • Deployment Guide
    • Testing
    • QA Builds
    • QA Testing Results
    • Installation Guide & Release Notes
    • Implementation
    • Code
    • Usability Study Report
    • Test Data Request Document
    • Test Cases
    • Sample Dialog Document
    • Persona Design Document
    • Skeletal UI and Full UI
    • Codeless Prototyping
    • Requirements Specifications Document
    • High Level Call Flows
    • Persona Requirements Document
    • Account Manager
    • Project Manager
    • Vertical SME
    • UI Lead (Designer)
    • Technical Lead (Architect)
    • QA Lead
    • QA Testers
    • Developers
    • Speech Engineer (Tuning)
    • Build Manager
    Typical Project Team
  • Unique Partnerships
    • Microsoft Gold Certified Partnership Level
      • Nuance on Windows 7, Office 2010 and SharePoint Design Review Group
    • Microsoft Joint Development
      • MODI
      • Office 2007 XML Formats
      • PDF to OmniForm
      • PDF for Office
    • Unmatched SharePoint Connectivity
      • Microsoft Porting Lab and Resources
      • SharePoint 2-Way connectivity for Server and Desktop
    Nuance and Microsoft Collaborate to Bring PDF to Word Conversion Capabilities to Millions of Microsoft Office System Users Microsoft Develops Office 2007 XML Export Connectors for Nuance Products Microsoft Licenses OmniPage OCR for Office and SharePoint Nuance First to Support Vista and Windows 7 with Desktop PDF
  • Unique Nuance Position – Everything Under One Roof Store/Search Core Technologies Desktop Applications ISV Penetration MFP Platform
    • OmniPage SDK
    • OCR, IMR, OMR
    • LFR, Barcode
    • PDF/MRC, PDF Normal
    • Conversion, XPS
    • SET
    • eCopy SDK
    • Connectors
    • Document Services
    • MFP GUI
    • <Speech/TTS>
    • NLP SDK
    • Unstructured
    • Document Classification
    • Healthcare Records
    Speech/TTS SDK’s Predictive Text SDK’s
  • eCopy MFP Solutions Portfolio from Nuance
    • eCopy ShareScan Suite
      • Enables document scanning and workflow from the built-in touch screens on multifuntion printers (MFP)
    • eCopy ScanStation
      • Complete scanning station that is added to network scanning devices that lack touch-screen capabilities
    • eCopy PaperWorks Desktop
      • Robust electronic paper desktop application for document assembly and document workflow to enterprise applications
    eCopy ShareScan Embedded MFP eCopy PaperWorks Desktop eCopy ScanStation for Scanners & MFP
  • Ready for Acceleration
    • Nuance has the scale and leverage needed to support global MFP solutions
    • eCopy succeeded in establishing a leading position
    • Nuance acquired eCopy at an opportune time
      • MFP’s are ready for document automation solutions
      • Enterprises are ready for document automation solutions
      • Nuance is uniquely tooled and able to drive document automation solutions with our MFP partners
  • Canon-Nuance Partnership for Success Dennis Amorosano Canon USA Senior Director Solutions Marketing & Business Support February 2010
  • Expanding from Print to Productivity [Thinking Beyond Scan to Email] Dennis Amorosano Sr. Director Solutions Marketing & Business Support Production Systems Divisions
  • Information Tasks: Time Spent in Enterprise per worker 13 8.8 8.1 6.4 6.2 6.0 5.2 4.4 4.0 3.7 Source: IDC. Hidden Costs of Information Work: A Progress Report. May, 2009. Doc # 217936 Cost of Information Tasks Avg, hour per worker per week Knowledge workers spend a lot of time communicating/ collaborating Information with team or customer using PC network rather than thinking or making their business decisions. 1 Year + 1,000 Employees = $6M Loss due to cost of Information Tasks
  • A Long-Term Partnership eCopy Confidential 02/21/10 USA Canada 1996 2000 2003 2004 2005 2007 Europe Japan Australia Singapore Hong Kong India Canon Electronics 2008 South America Malaysia Indonesia * * *
  • A Valued Relationship
    • Nuance is #1 selling software product worldwide for Canon
    • Premier capture combination for businesses looking to move beyond scan to email and optimize repeatable business processes
    • 100,000+ Nuance / Canon customer installations
    • Strong working relationship with all Canon entities worldwide
    • Pioneered software and services sources of revenue for Canon’s distribution channels
    • Educated channel on scanning and solution selling
    • Recognized by analysts as the ‘BEST’ partnership in the industry
    • Continue to establish “Best Practices” in distributed scanning and document workflow
  • Canon & eCopy Customers North America
  • Canon & eCopy Customers Europe
  • Products
    • Broadest external and embedded scanning solution across MFPs and scanners
    • Rapid end-user adoption, due to ease-of-use
    • Broadest library of applications connectivity
    • Award winning combination
    • Established the defacto standard for MFP based document distribution
  • Robust Compatible Product Line
  • Scanning’s Historical Use Case
  • What is the Future of Scanning? Personalization and Business Process Automation Next Generation Security and Connectors Second Generation eMail Scan to File First Generation Canon and Nuance are ahead of the curve
  • The Value of Personalization Certain information such as vendor name or invoice number need to be searchable upon import. How can I do this? I need to import medical supplier invoices that were sent via fax or by mail into our system to submit payment.
    • Benefits
    • Increased Accuracy and Payment Timeliness
    • Convert Paper-based documents into useful information
    • Streamline account payable process
    • Instant access to information for collaboration
    • Improved search and retrieval of documents
    Server Medical Supplier Invoice Patient Admit Insurance Forms
  • Enhancing Capture at the Desktop Process & Store Annotate, Merge, Index & Integrate Capture & Route
      • Complementary desktop application for scanning hardware
      • Enables users to work with scanned output prior to or after storage within a back-end system
      • Allows “2-way” document entry (with indexing) into elite back-end systems via eCopy solutions
  • Personalization for any Industry General Business Healthcare/ Medical Financial Services Education Legal Manu-facturing Invoice Processing Patient Admittance New Customer Sign Up Enrollment Applications Case Management Engineering Change Orders Expense Report Processing Patient Records Management Mortgage Processing Financial Aid Packages Client Records Management Project Collaboration Resume Management Insurance Payment Processing Loan Processing Student Records Management Contract Management Supplier Management … . And more ….
  • Nuance Connectors
    • Native integration between ShareScan and back-end applications
    • Scan and send paper documents to business applications in one step
    • Authenticate users to create audit trails and customized views based on credentials
    • Configure to meet business needs
  • Nuance Services
    • Services modify, enhance or classify a document image
      • OCR, file naming, file type, encryption, activity tracking, Bates Stamping, etc.
      • Document accounting codes for cost recovery
    • Define services based on specific document workflow(s)
    • Deliver automated workflow processes – personalized to the end user and organization
    Database, Workflow, or Enterprise Application Network Storage E-Mail or Fax Services CONNECTOR
  • Re-defining the Value of Scanning
    • Standard Services
    • Scan to E-mail
    • Scan to Folder
    • Scan to Desktop
    • Scan to Repository
    • Advanced Services
    • Personalized Device Access
    • Simplified Single Click Operation
    • Advanced Image Processing at the Device
    • Document Type Drive Workflows
    • Improved Employee Effectiveness
  • Driving a New Standard Personalized Access Knowledge Worker Effectiveness Upstream Image Processing Simplified Workflow
  • THANK YOU
  • The Network MFP 2010: Document Solutions for Every Office, Every Office Worker February 2010
  • Today - Document Distribution #1 Rationale Accounting Dept Ad-hoc Scanning Front-office Scanning Production Scanning HR Dept Legal Dept Enterprise environment
    • Secure Distribution/Audit
    • Scan to Desktop
    • Scan to Repository
  • Today - Department Workflow Solutions Accounting Dept Front-office Scanning Sales Dept Small business environment
    • Specialty workflows
    • Custom Forms Processing
    • Custom Connectors
  • What has Limited “eCopy”-type Solutions? BUSINESS PROCESSING (Invoice, Data, Classification) PRODUCTION Capture Ad-Hoc Capture Specialty Niche Batch Centralized Personal, Ad-hoc Distributed Every Office Worker Measureable ROI
  • eCopy as the MFP Solution Platform BUSINESS PROCESSING (Invoice, Data, Classification) PRODUCTION Capture Ad-Hoc Capture Specialty Niche Batch Centralized Personal, Ad-hoc Distributed Every Office Worker Measureable ROI Office Productivity
  • 1) Document Distribution Drives Platform Deployment Accounting Dept Ad-hoc Scanning Front-office Scanning Production Scanning HR Dept Legal Dept Enterprise environment
    • Secure Distribution/Audit
    • Convert to Word, Excel
    • Scan to Desktop
    • Scan to Repository
  • 2) Document Services Drives Department Productivity Accounting Dept Ad-hoc Scanning Front-office Scanning Production Scanning HR Dept Legal Dept Enterprise environment
    • Turnkey Document Services
    • Rapid Forms Solution Development
    • eCopy as the platform for all ISV’s
    • Backed by training, Pro Services
    • Repeatable
    • Profitable
    • Low TCO
  • 3) Platform Connects Front Office to Enterprise/Cloud Accounting Dept Ad-hoc Scanning Cloud Services HR Dept Legal Dept Enterprise environment Front-office Scanning Enterprise Applications
  • MFPs Are Ready for Document Processing
    • Open Touch-screen and Server Architectures
      • Most offer base set of APIs to manually access device functionality
        • Image acquisition
        • Interface control
        • Device control
      • New device hardware “Ready”
        • Significantly more processing capabilities
          • e.g., Canon IR Advance
        • Larger touch screens
        • Connectivity to “anything” on network
    October 2008
  • eCopy ShareScan – The MFP Solution Platform eCopy Document Distribution eCopy Connector Services & SDK eCopy Document Conversion Services eCopy Document Services SDK eCopy Solution Pack for Invoices eCopy Solution Pack for Receipts 3 rd Party Document Services eCopy Solution Pack for Hospital Admissions eCopy Solution Pack for Legal 3 rd Party eCopy Solution Packs eCopy Administrator Dealer Services Professional Services
  • Document Services February 2010
  • The Network MFP 2010: Document Solutions for Every Office, Every Office Worker February 2010
  • eCopy ShareScan MFP Scanning Platform DISTRIBUTED FRONT-OFFICE SCANNING eCopy ShareScan ® DESKTOP DISTRIBUTION Unique Connectivity to Desktop Workflow Document Assembly Document Conversion PDF Collaboration Desktop>>ECM>>WFlow
  • eCopy ShareScan MFP Scanning Platform DISTRIBUTED FRONT-OFFICE SCANNING BUSINESS ENTERPRISE CONNECTIVITY eCopy ShareScan ® DESKTOP DISTRIBUTION Document Management Cost Recovery Information Management E-Mail Fax Server
  • eCopy ShareScan MFP Scanning Platform eCopy ShareScan ® DISTRIBUTED FRONT-OFFICE SCANNING AUTOMATIC DOCUMENT PROCESSING BUSINESS ENTERPRISE CONNECTIVITY DESKTOP DISTRIBUTION SDK Plug-In Document Services
  • eCopy ShareScan – The MFP Scanning Platform eCopy ShareScan ® Document Management SDK Plug-In Cost Recovery Information Management E-Mail Fax Server Document Services
  • MFP Document Solutions for Every Office Worker
    • MFP Devices (i.e. Canon IR Advance) have set the stage for enterprise document automation solutions
    • eCopy Document Services will accelerate department and enterprise adoption
      • Today – Conversion Services included; OmniPage SDK LFR/Forms
      • Next 6 months – Semi-structured, Healthcare, Legal, Invoices
    • Nuance is uniquely positioned to establish “The MFP Solution Platform”
      • Leading core technology, desktop and eCopy solution
      • Global reach, broad ISV and hardware partnerships
      • A solution, partner and customer portfolio that transforms “Ad-Hoc Capture” into high-value document automation solutions
  • THANK YOU!
  •  
  • Jerry Blaine CEO & Founder [email_address] WELCOME Nuance and Analysts
    • 2010
    • LDI’s 10 Year Anniversary
    • of Unparalleled Growth
    • In The Digital Office
    • Technology Industry
    • Concentration On LDI Core Strengths
    • Efficient, Accessible Management and Sales Structure
    • LDI’s Independent Status
    • Integration of Technology
    • Color Graphic Expertise Incorporating Print Production and Variable Data Applications
    • National Fleet Management Programs
    • Managed Print Services Platform Including eEco Audit Team To Promote Green & Sustainability
    HOW LDI COMPETES IN A DOWN ECONOMY
    • Continuing Investment in the People and the Strategies That Have Given LDI Double-Digit Growth For 9 Out of the Last 10 Years
    • Continued Participation with the Strategic Manufacturer and Technology Partners that Provide the Digital Office Technologies Greatest Innovation
    WHAT LIES IN THE FUTURE FOR LDI
  • Technologies to Watch Chris Strammiello Vice President, Marketing & Product Strategy February 2010
  • eCopy ShareScan – The MFP Solution Platform eCopy Document Distribution eCopy Connector Services & SDK eCopy Document Conversion Services eCopy Document Services SDK eCopy Solution Pack for Invoices eCopy Solution Pack for Receipts 3 rd Party Document Services eCopy Solution Pack for Hospital Admissions eCopy Solution Pack for Legal 3 rd Party eCopy Solution Packs eCopy Administrator
  • Driving Information in New & Exciting Ways
    • Document Services
    • Forms processing and automation
    • Paper search
    • Search, highlight, print
    • Scan to eBooks
    • Improved Experiences
    • “ OnStar” for your MFP
    • Text to speech
    • Predictive input
    • Sign at the device
  • Document Service – Automated Forms Processing
    • Rapid deployment of automated data capture
    • Turn-key processing for invoices and freeform recognition
    • 50%-80% time savings; fast ROI
    • Automatic searchable PDF archive
    • Connects to Intuit, SAP, Oracle
  • New York City Housing Authority — Forms Processing for the Office Worker Submit Paper Change Form Tenant #123 Number of Dependents OCR John Smith ? DATA AVAILABLE TO HQ IN REAL-TIME Update Tenant #123 ORACLE SIEBEL
  • Document Service - Search & “Destroy”
    • Automated redaction or highlighting
    Select Destination Enter Text String Scans Document Highlighted or Redacted PDF APPLICATIONS: Avoid reading the entire document. Just read what’s pertinent. Find and redact a name.
  • Document Service -- Search, Highlight, Print
    • Search & print button
    • Browse to repository location – SharePoint, DMS, etc.
    • Type in text string
    Select Documents Browse Repository Location Enter Text String Finds Documents Prints Highlighted Search & Print Button
    • Finds documents that match
    • Select documents or sections for print
    • Prints documents with highlighted text string
  • Document service – eBooks
    • Amazon Kindle, Apple iPad, Sony Reader, Barns & Noble Nook, etc.
    • Extending these devices for business documents
    • Already can read PDF, but it’s really difficult
    • Converted to native format for a better reading experience
    • Transformed to audio through nuance text to speech
    MFP to eBook
  • Document Services – Cloud Gateway
    • Connect MFP to point solutions or complete SaaS apps
    • Nuance Cloud Services and all 3 rd party cloud services
    MFP Cloud
  • PDF Reader Conversion Server Nuance PDF Reader Nuance Document Conversion Server (DCS) With PDF file open in Reader select the View as Word option. Your file will be securely uploaded to NuancePDF.com , the document conversion server. Select the type of file you want your PDF converted to. Choose from Word, Excel, RTF and WordPerfect . Enter the email address for delivery. Click Go. Your converted file will be delivered to the address provided. After clicking “Go” the user will be presented a Thank you page with Upgrade offer for Pro 1 2 3 1 2 3
  • Improving MFP User Experience February 2010
  • Speech – Authentication, Command & Control
    • Voiceprint Authentication
      • Identify yourself to the network
      • Multiple authentication inputs improve security
      • Reduce data entry when replacing typing
    • Voice command & control
      • Select a connector
      • Select meta data
    “ For e-mail press…” “ Load button” “ Maria Dengrine…” “ e-mail to …” “ Place…” “ Highlight…” 0 1 2 3 4 5 6 7 9 0 0 1 2 3 4 5 6 7 9 0 0 1 2 3 4 5 6 7 9 0
  • Speech – Engagement & Distribution
    • User Experience
      • Accessibility
      • Instructions step by step, keeping the control panel
      • “ Onstar for the MFP”
        • Drives down service costs
    • Scan to Audiobook
      • Automates the podcast
      • Extends document distribution and consumption
    Instructions Audiobook
  • Innovative Solutions at the Key Press Level With just a few key presses or screen touches users can… … Input words (e-mail messages, cover pages, keywords) … Find things fast (settings, contacts, email addresses) … Launch applications (e-mail client, fax application, scanner…) SMART KEYPAD: Accelerated Navigation
  •