How Sky has created a successful e-learning culture

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Kenny Henderson's slides from Brightwave and Sky's 'Time to make a difference - e-learning strategies to support business' event. Originally held on 23rd June 2011.

See more slides and download the event review here:
http://www.brightwave.co.uk/events/time-to-make-a-difference-e-learning-strategies-to-support-business-event

Published in: Business, Technology
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How Sky has created a successful e-learning culture

  1. 1. <ul><li>Kenny Henderson </li></ul><ul><li>Head of Talent Development Operations </li></ul><ul><li>Sky </li></ul><ul><li>How Sky has created a successful e-learning culture </li></ul>
  2. 2. The journey so far... Sept 2005 Today CRM training go-live Development Studio launches & course catalogue exceeds 400 courses Get Up To Speed launch & wins CCA Award 90,000 hours of e-learning in contact centres Fire Safety bespoke learning solution of the year Sky Broadband & HD launch Managing Attendance Join In 2006 2007 2008 2009 2010 Sky News Curriculum Broadband and Talk Foundation initiative
  3. 3. What are your top 3 challenges in creating an e-learning culture? Managing Attendance Join In Sky News Curriculum
  4. 20. The journey so far... Sept 2005 Today CRM training go-live Development Studio launches & course catalogue exceeds 400 courses Get Up To Speed launch & wins CCA Award 90,000 hours of e-learning in contact centres Fire Safety bespoke learning solution of the year Sky Broadband & HD launch Managing Attendance Join In 2006 2007 2008 2009 2010 Sky News Curriculum Broadband and Talk Foundation initiative
  5. 21. What ’s Next? Managing Attendance Join In Sky News Curriculum Moving from 3 platforms to 2 and launching Development Studio via the internet Making our content available to our business partners on our platform Working collaboratively to enable others to create their own content Creating a project pipeline, that aligns to business priorities Launching a revised curriculum for core business skills and leadership programmes Continuing to build the reputation of online learning and e-learning, by proving and communicating the value to Sky

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