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Development of intercultural sensitivity
Development of intercultural sensitivity
Development of intercultural sensitivity
Development of intercultural sensitivity
Development of intercultural sensitivity
Development of intercultural sensitivity
Development of intercultural sensitivity
Development of intercultural sensitivity
Development of intercultural sensitivity
Development of intercultural sensitivity
Development of intercultural sensitivity
Development of intercultural sensitivity
Development of intercultural sensitivity
Development of intercultural sensitivity
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Development of intercultural sensitivity

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A presentation describing the stages of integration into another culture.

A presentation describing the stages of integration into another culture.

Published in: Business, Technology
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  • 1. AUSTRALIA PACIFICTECHNICAL COLLEGE
  • 2. The APTC is an AID PROJECTfunded by theAustralian Government
  • 3. Cultural SensitivityWhat is the “natural” or “appropriate”way to you, is not necessarily the most“natural” or “appropriate” way for othercultures.Lustig M. & Koester, J.1993, “InterculturalCompetence”
  • 4. Your Own CultureLanguage> directNon-Verbal Communication> greetings, queuing, tone of voice, touching, symbolsSpace/Time Orientation> use of personal space, linear regimented time framesReligious Beliefs> personal, no impact on decision makingPatterns of Thinking> logical, straightforwardSelf Image> independence
  • 5. Other Cultures• Language– indirect• Non-Verbal Communication– greetings, queuing, tone of voice, touching, symbols• Space/Time Orientation– use of personal space, unstructured time frames• Religious Beliefs– Influences decision making• Patterns of Thinking– group interaction, holistic approach to solving issues• Self Image– part of a group, part of a nation
  • 6. Process of AdjustmentFeelings and emotions of an international student
  • 7. The Process of Development ofIntercultural SensitivityDevelopment of Intercultural SensitivityExperience of differenceDenial Defence Minimisation Acceptance Adaption IntegrationBennett’s Development ModelEthnocentric Stages Ethnorelative Stages
  • 8. The Process of Development ofIntercultural SensitivityDenialEthnocentrism EthnorelativismDevelopmental Strategies• cultural awareness activities• historical information• traveloguesFirst Stage - Denial• anger• negativity
  • 9. The Process of Development ofIntercultural SensitivityDefenseEthnocentrism EthnorelativismDevelopmental Strategies• Emphasis on what is “good” inother culturesSecond Stage - Defense• overt hostility• negative labeling• feelings of superiority
  • 10. The Process of Development ofIntercultural SensitivityMinimisationEthnocentrism EthnorelativismThird Stage - Minimisation• Cultural Differences aresuperficial• Common sense will prevail• All cultures come under thesame laws and principals• ToleranceDevelopmental Strategies• Discussion about personalexperiences• Involvement of guest speakersof other cultures
  • 11. The Process of Development ofIntercultural SensitivityAcceptanceEthnocentrism EthnorelativismFourth Stage - Acceptance• Respect of the differences inculture• Using the understanding ofdifferences as a base forlearning and adaptationDevelopmental Strategies• Stressing recognition ofdifferences in behaviour asappropriately different• Exploring differences in non-verbal communication, such asgreeting rituals.
  • 12. The Process of Developmentof Intercultural SensitivityAdaptionEthnocentrism EthnorelativismFifth Stage - Adaptation• Intentional shift of frame ofreference - as if one werethe other person• Ability to undertake anothercultural view temporarilyDevelopmental Strategies• Provide opportunities forintercultural interaction• Training in the practice ofempathy• Communicationtraining/conducting interviewswith other cultures
  • 13. The Process of Development ofIntercultural SensitivityIntegrationEthnocentrism EthnorelativismSixth Stage - Integration• Becoming part of anotherculture• Undertaking culturaldifferences in everyday lifeDevelopmental Strategies• Developing ethics
  • 14. and finally….ENJOY YOURSELF!

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