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Customer Satisfaction and Surveyi2i
Customer Satisfaction and Surveyi2i
Customer Satisfaction and Surveyi2i
Customer Satisfaction and Surveyi2i
Customer Satisfaction and Surveyi2i
Customer Satisfaction and Surveyi2i
Customer Satisfaction and Surveyi2i
Customer Satisfaction and Surveyi2i
Customer Satisfaction and Surveyi2i
Customer Satisfaction and Surveyi2i
Customer Satisfaction and Surveyi2i
Customer Satisfaction and Surveyi2i
Customer Satisfaction and Surveyi2i
Customer Satisfaction and Surveyi2i
Customer Satisfaction and Surveyi2i
Customer Satisfaction and Surveyi2i
Customer Satisfaction and Surveyi2i
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Customer Satisfaction and Surveyi2i

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Rear-view approach will no longer be the staple for customer insights professionals; they must add predictive capabilities to their arsenal if they want to remain effective. Surveyi2i effectively …

Rear-view approach will no longer be the staple for customer insights professionals; they must add predictive capabilities to their arsenal if they want to remain effective. Surveyi2i effectively bridges the 3 worlds – Analytics, Visualization and Automation.

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  • Hi Drchiao - Appreciate your inputs on Surveyi2i. However i am little surprised by your comments on the company / tool without actually using the tool. Not sure about the basis of your comment.
    We are undoubtedly a Big Data and Analytics company. However we do not claim Surveyi2i to be a big data product anywhere. Survey data analysis mostly does not need big data technology and Surveyi2i is designed to be simple analytics application helping a business user to draw necessary insights from the data without being a data scientist or programmer. Having said that, we are very open to more constructive feedback and would love to learn more to further fine-tune the app. Happy to demo the actual purpose of the app and see if it solves your real needs.
    Prithvijit Roy
    CEO, BRIDGEi2i
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  • 1. © 2013 BRIDGEi2i Analytics Solutions Pvt. Ltd. All rights reserved
  • 2. 2 Rear-view approach will no longer be the staple for customer insights professionals…they must add predictive capabilities to their arsenal if they want to remain effective Customer Surveys as we know it is changing Picture source: science.howstuffworks.com
  • 3. New technologies are taking over survey mode Picture source: pcmag
  • 4. Increasing penetration of unstructured data in surveys
  • 5. Growing demand for data visualization beyond simple charts, among researchers
  • 6. …but survey analysis is still PRE-HISTORIC Challenges related to survey analysis
  • 7. • Solution that enables easier analysis of data instead of putting 1s and 2s in a chart • Visualization of complex relationships through fewer, better charts • Multiple delivery options for reports to meet needs of different audience How do I solve the analysis challenges? SOLUTION: Effectively bridging the 3 worlds – Analytics, Visualization and Automation
  • 8. Picture source: www.geeky-gadgets.com and Apple Time for CHANGE
  • 9. Easy Affordable Collaborative Deriving actionable Insights from surveys is now
  • 10. Key driver analysis to identify drivers and understand their impact on customer experience
  • 11. Sentiment analysis to measure and understand customer’s tonality levels
  • 12. WORD CLOUD THEME CLOUD Word and Theme clouds to quickly identify areas of customer concerns
  • 13. Banner Tables for deeper dive into the factors influencing customer satisfaction
  • 14. Multiple charts for faster analysis
  • 15. Share powerful insights with stakeholders across regions • Simple drag and drop feature to create interactive reports and dashboards – viewer only needs a browser • Or download and share as formatted MS PowerPoint slides
  • 16. Automate data to analysis to sharing report for tracking surveys Auto
  • 17. See it in Action! Register for a Free trial FREE TRIAL No credit card required http://surveyi2i.com/register.htm Contact Us apps@bridgei2i.com

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