1. Ex solution architected and supported by me 2005: Large NSOC BMC Event Management Deployment ~13 Customers ~20 integration points, ~ 100000 events,
Network , Application, Server, and Transaction monitoring, Automatic event notifications (email, paging, helpdesk tickets, NOC Console)
(Large NSOC - Multiple BMC BIM Cells)BMC Portal monitoring
BMC BIM Source Cell
BMC BIM NOC View Cell
BMC BIM Customer Cell
BMC BIM Customer Cell
BMC BIM Customer Cell
BMC BIM Customer Cell
Small Cust: BMC Cell
Govt Cust: BMC Cell
Large Utility: BMC Cell
BMC BIM Customer Cell
Large Utility: BMC Cell
Local
BMC BIM
Customer
Cell
Spectrum
Netyvoyant
External Remedy Tickets
Remedy
TelAlert Page
External Remedy Tickets
External Heat Tickets
Tivoli TEC Co: B
TEC -> Remedy
TEC -> Page
Tivoli TEC Co: A
(Multiple sub
customers)
Tivoli TEC Co: A
(Multiple sub customers)
Tivoli TEC Co: B
DBA Scripts-msend
Envision-msend
Envision-msend
netvigil, envision - msend
TMART
NSOC TelAlert
NSOC Email
Email
Int. & Ext. Event Sources BMC BIM Cells Int. & Ext. Notification Destinations
(updates for ack & close)
(updates for ack & close)
(updates for ack & close)
(updates for ack & close)
(updates for ack & close)
+ netmgt page & ticket
Open ticket, update back for status
Open ticket, update back for status
Open ticket, update back for status
Open ticket, update back for status
Triggering
Simple Notification
Triggering