Elevate!
County of Solano DCSS
The Intelitech Group (C) 2013
Goal: Lower Total Power Usage
The Intelitech Group (C) 2013
Environmental Message
The Intelitech Group (C) 2013
Cost Savings Message
The Intelitech Group (C) 2013
Understanding People
The Intelitech Group (C) 2013
Understanding People
Your power usage is below averageYour power usage is averageYour power usage is above averageYour pow...
Our Story…













Performance Through Understanding
The Intelitech Group (C) 2013
The Collection
Equation©
The Intelitech Group (C) 2013
Why Child Support is different.
71%
5%
7%
1%
17%
Total Child Support Collections Received by the
Method of Collection, Fis...
When traditional methods fail…
71%
5%
7%
1%
17%
Total Child Support Collections Received by the
Method of Collection, Fisc...
Enforcement is Changing

–

–
–

–

–
The Intelitech Group (C) 2013
Why The Collection Equation?




The Intelitech Group (C) 2013
The Collection
Equation©
The Intelitech Group (C) 2013
Prepare
(Are you ready?)
The Intelitech Group (C) 2013
Prepare
Confidence comes from preparation and practice
PeopleLaw Tools/Policy
The Intelitech Group (C) 2013
Analyze Consumer
The Intelitech Group (C) 2013
Analyze Consumer
We all have a style we
prefer to communicate
with – a catered approach
is the only way to be
successful w...
Build Credibility &
Curiosity
The Intelitech Group (C) 2013
Build Credibility & Curiosity
What sets you apart?
The Intelitech Group (C) 2013
Set Expectations
The Intelitech Group (C) 2013



Set Expectations
An expectation is not a hope or a wish!
The Intelitech Group (C) 2013
Instill Urgency
The Intelitech Group (C) 2013
Instill Urgency
The Intelitech Group (C) 2013
Establish A Plan
The Intelitech Group (C) 2013
Establish A Plan
Putting together an action
plan that maximizes returns
for families and the county.
The Intelitech Group ...
Commit & Close
The Intelitech Group (C) 2013
Commit & Close
Ensure all parties are truly committed to follow the
plan and understand their part.
R.E.S.T Easy
The Intel...
The Collection Equation
The Intelitech Group (C) 2013
Thank You!
Questions and Comments?
The Intelitech Group (C) 2013
Brett Sivits
The Intelitech Group
360-260-9780
Bretts@int...
Second Chances: When Traditional Methods Fail (Child Support)
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Second Chances: When Traditional Methods Fail (Child Support)

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Child Support Enforcement has access to some of the most sweeping enforcement mechanisms in all of public collections but what happens when they don't work? Introduce your staff to skills and methods that are proven to increase enforcement rates by using The Intelitech Groups Collection Equation©.

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Second Chances: When Traditional Methods Fail (Child Support)

  1. 1. Elevate! County of Solano DCSS The Intelitech Group (C) 2013
  2. 2. Goal: Lower Total Power Usage The Intelitech Group (C) 2013
  3. 3. Environmental Message The Intelitech Group (C) 2013
  4. 4. Cost Savings Message The Intelitech Group (C) 2013
  5. 5. Understanding People The Intelitech Group (C) 2013
  6. 6. Understanding People Your power usage is below averageYour power usage is averageYour power usage is above averageYour power usage is below average  The Intelitech Group (C) 2013
  7. 7. Our Story…              Performance Through Understanding The Intelitech Group (C) 2013
  8. 8. The Collection Equation© The Intelitech Group (C) 2013
  9. 9. Why Child Support is different. 71% 5% 7% 1% 17% Total Child Support Collections Received by the Method of Collection, Fiscal Year 2011 Income Witholding Unemployment Compensation Offset Federal Tax offset State Tax Offset Other Sources The Intelitech Group (C) 2013
  10. 10. When traditional methods fail… 71% 5% 7% 1% 17% Total Child Support Collections Received by the Method of Collection, Fiscal Year 2011 Income Witholding Unemployment Compensation Offset Federal Tax offset State Tax Offset Other Sources The Intelitech Group (C) 2013
  11. 11. Enforcement is Changing  –  – –  –  – The Intelitech Group (C) 2013
  12. 12. Why The Collection Equation?     The Intelitech Group (C) 2013
  13. 13. The Collection Equation© The Intelitech Group (C) 2013
  14. 14. Prepare (Are you ready?) The Intelitech Group (C) 2013
  15. 15. Prepare Confidence comes from preparation and practice PeopleLaw Tools/Policy The Intelitech Group (C) 2013
  16. 16. Analyze Consumer The Intelitech Group (C) 2013
  17. 17. Analyze Consumer We all have a style we prefer to communicate with – a catered approach is the only way to be successful with all styles People like whom they are like The Intelitech Group (C) 2013
  18. 18. Build Credibility & Curiosity The Intelitech Group (C) 2013
  19. 19. Build Credibility & Curiosity What sets you apart? The Intelitech Group (C) 2013
  20. 20. Set Expectations The Intelitech Group (C) 2013
  21. 21.    Set Expectations An expectation is not a hope or a wish! The Intelitech Group (C) 2013
  22. 22. Instill Urgency The Intelitech Group (C) 2013
  23. 23. Instill Urgency The Intelitech Group (C) 2013
  24. 24. Establish A Plan The Intelitech Group (C) 2013
  25. 25. Establish A Plan Putting together an action plan that maximizes returns for families and the county. The Intelitech Group (C) 2013
  26. 26. Commit & Close The Intelitech Group (C) 2013
  27. 27. Commit & Close Ensure all parties are truly committed to follow the plan and understand their part. R.E.S.T Easy The Intelitech Group (C) 2013
  28. 28. The Collection Equation The Intelitech Group (C) 2013
  29. 29. Thank You! Questions and Comments? The Intelitech Group (C) 2013 Brett Sivits The Intelitech Group 360-260-9780 Bretts@intelitechgroup.com
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