Parkview Health

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Presentation for Parkview Health, August 17, 2012

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  • Parkview Health

    1. 1. WHY EMPLOYEES CHOOSE TO PERFORM Bret L. Simmons, Ph.D Parkview Health August 17, 2012 www.bretlsimmons.com
    2. 2. Why didyou they choose to perform?
    3. 3. Why do you care?
    4. 4. JOB PERFORMANCE• Task behaviors• Extra-role behaviors• Withdrawal behaviors
    5. 5. CHOICEResponsibility
    6. 6. HOW IS THE WRONG QUESTION
    7. 7. There is no prescription for employee performance
    8. 8. PERSONALITY OR ATTITUDEWhich is a better predictor of job performance?
    9. 9. Attitudes!
    10. 10. Partner with your employees to continuously improve the systems that so strongly affect theirattitudes about you, the organization, and the work that they perform
    11. 11. JOB ATTITUDES• Organizational commitment• Job satisfaction• Trust in the supervisor• Justice (fairness)• Engagement
    12. 12. ORGANIZATIONAL COMMITMENT I want to be here• Affected by doing this work with you • Job Satisfaction • Justice
    13. 13. • Pay• Opportunity for promotion• Co-workers• Work itself• Supervisor
    14. 14. PROCEDURAL JUSTICE• Consistency• Transparency• Voice• Appeal• Ethics
    15. 15. Willingness to bevulnerable to another in a situation involving risk
    16. 16. ARE YOU TRUSTWORTHY?• Ability• Integrity• Benevolence
    17. 17. • Master, then continuously improve your job• Care about the people you work with, work for, and serve• DWWSWWD Trustworthy
    18. 18. Engagement: Investing the head,hands, and heart in full work performance
    19. 19. ENGAGEMENT• Value Congruence: expect people to behave at work consistent with the highest values they espouse in themselves and others• Psychological safety: trusting interpersonal relationships in fair and supportive organizational environments• Core self-evaluation (personality trait): self-esteem, self-efficacy, emotional stability, locus of control
    20. 20. HIRE FOR PERSONALITY• Conscientiousness• Internal locus of control• Healthy self-esteem
    21. 21. RECOMMENDATIONS• Measure commitment and satisfaction regularly• Be honest with yourself and with those you’ve been given the privilege to lead about the results• Invite accountability• Treat the organization as an unfinished prototype• Encourage people to make daily progress doing work that really matters
    22. 22. WHY EMPLOYEES CHOOSE TO PERFORM Bret L. Simmons, Ph.D Parkview Health August 17, 2012 www.bretlsimmons.com bret.simmons@gmail.com (775) 336-9576

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