Empowering work relationships

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Empowering work relationships

  1. 1. Bret L. Simmons, Ph.D.www.bretlsimmons.com<br />Empowering Work Relationships<br />Arvato Digital Services<br />
  2. 2. In the next hour…<br />Empowerment: the evidence<br />Work relationships: REALity check<br />Applications<br />Questions<br />
  3. 3. What is empowerment?<br />Why does it matter?<br />
  4. 4. Empowerment<br />The ability to make decisions and take action<br />
  5. 5. Empowerment: Outcomes<br />Attitudes<br />Satisfaction<br />Commitment<br />Behaviors<br />Performance<br />Innovation<br />Citizenship<br />
  6. 6. Empowerment<br />
  7. 7. Empowerment: Antecedents<br />Work environment<br />Person<br />
  8. 8. Empowerment:Positive Leadership<br />Trust<br />Authenticity<br />Support<br />
  9. 9. Empowerment:Managerial Practices<br />Training<br />Recognition<br />Participatory decision making<br />
  10. 10. Empowerment:Support<br />Information sharing<br />Access to resources<br />Fairness <br />
  11. 11. Empowerment:Work Characteristics<br />Interesting work<br />Variety of tasks<br />
  12. 12. Empowerment:Personality<br />Locus of control<br />Self-efficacy<br />Self-esteem<br />Emotional stability<br />
  13. 13. Application #1 - Empowerment<br />Do you want to be more empowered?<br />List three things you can do in the next 30 days to improve your ability make decisions and take action.<br />
  14. 14. What do you know about good work relationships?<br />
  15. 15. R.E.A.L. Work Relationships<br />
  16. 16. REAL Relationships<br />Interdependent partnerships<br />Autonomy<br />Support<br />Challenge <br />Promises<br />
  17. 17. Responsibility<br />Foundation of interdependence<br />Unless and until you assume full responsibility for yourself, you force others to assume responsibility for you<br />Performance<br />Master your current job<br />Continuously improve how that job is done<br />Caring<br />
  18. 18. Expectations<br />Framework of interdependence <br />Know what’s expected of you<br />Share your expectations of others with them<br />Make this a team activity<br />Promise to deliver<br />
  19. 19. Accountability<br />Binding strength of interdependence <br />Two principles<br />Always starts with you: performance, caring, expectations, encourage and enable others<br />When you look at others, look for solutions rather than blame<br />Don’t look the other way when it matters<br />
  20. 20. Learning<br />Fulfillment of interdependence <br />Core performance technology<br />If you stop learning and growing, you will increasingly become either a burden or a stranger to others at work<br />
  21. 21. Application #2 – REAL Relationship<br />Who is the most interdependent person you know at work? How does this person’s interdependence affect others at work?<br />Are you dependent, independent, or interdependent in your work relationships? How does your style of relating affect others at work?<br />Are you really learning and growing at work? Name one thing you are doing better now than 3 months ago.<br />
  22. 22. Questions?<br />
  23. 23. Bret L. Simmons, Ph.D.www.bretlsimmons.com<br />Empowering Work Relationships<br />Arvato Digital Services<br />

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