Empowering work relationships

Bret L. Simmons, Ph.D.www.bretlsimmons.com
Empowering Work Relationships
Arvato Digital Services

In the next hour…
Empowerment: the evidence
Work relationships: REALity check
Applications
Questions

What is empowerment?
Why does it matter?

Empowerment
The ability to make decisions and take action

Empowerment: Outcomes
Attitudes
Satisfaction
Commitment
Behaviors
Performance
Innovation
Citizenship

Empowerment

Empowerment: Antecedents
Work environment
Person

Empowerment:Positive Leadership
Trust
Authenticity
Support

Empowerment:Managerial Practices
Training
Recognition
Participatory decision making

Empowerment:Support
Information sharing
Access to resources
Fairness

Empowerment:Work Characteristics
Interesting work
Variety of tasks

Empowerment:Personality
Locus of control
Self-efficacy
Self-esteem
Emotional stability

Application #1 - Empowerment
Do you want to be more empowered?
List three things you can do in the next 30 days to improve your ability make decisions and take action.

What do you know about good work relationships?

R.E.A.L. Work Relationships

REAL Relationships
Interdependent partnerships
Autonomy
Support
Challenge
Promises

Responsibility
Foundation of interdependence
Unless and until you assume full responsibility for yourself, you force others to assume responsibility for you
Performance
Master your current job
Continuously improve how that job is done
Caring

Expectations
Framework of interdependence
Know what’s expected of you
Share your expectations of others with them
Make this a team activity
Promise to deliver

Accountability
Binding strength of interdependence
Two principles
Always starts with you: performance, caring, expectations, encourage and enable others
When you look at others, look for solutions rather than blame
Don’t look the other way when it matters

Learning
Fulfillment of interdependence
Core performance technology
If you stop learning and growing, you will increasingly become either a burden or a stranger to others at work

Application #2 – REAL Relationship
Who is the most interdependent person you know at work? How does this person’s interdependence affect others at work?
Are you dependent, independent, or interdependent in your work relationships? How does your style of relating affect others at work?
Are you really learning and growing at work? Name one thing you are doing better now than 3 months ago.

Questions?

Bret L. Simmons, Ph.D.www.bretlsimmons.com
Empowering Work Relationships
Arvato Digital Services

Empowering work relationships

by Bret Simmons on Jun 15, 2011

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