BSS Public And Corporate Integrity Risk Management

PUBLIC AND CORPORATE INTEGRITY RISK MANAGEMENT

21 2 BSS INTEGRITY MANAGEMENT SOLUTIONS INTEGRITY RISK MANAGEMENT In a world where financial, physical and public relations risks are higher than ever before, trust in corporations and their boards, in governments and their representatives, is increasingly in danger of being lost. To enjoy the on-‐going trust and confidence of – Because people value something you expect clients, business partners, shareholders, staff that they act accordingly, but rarely true and all other stakeholders is as important as – Value articulations of integrity and ethics doing business itself. often leave the door open for hypocrisy. Only when a high degree of trust exists can a – Many people genuinely value truth, but sound corporate culture be guaranteed. BSS often lie. People may also tell the truth, but can help to ensure the integrity of your not value it. organisation, including directors and staff, in The real test for integrity programmes lies in the face of countless risks from internal and the outcomes: real, intended and durable external threats. change. Integrity is a core value for organisations and societies Integrity implementation is a continuous Certify that "value" as integrity is important for process that must enable the community and organizations is a start but not enough because business and therefore needs to focus on the there are known inflationary effects of value institutionalisation of integrity. statements, such as: – Value statements do not make things happen.

21 3 Our Approach -‐ BIMS BSS Integrity Management System BSS has developed an integrated and stakeholder integrity issues. innovative approach to integrity issues, one BIMS starts with the Integrity Maturity that bridges the gap between a) integrity Assessment. Key issues are: policy and implementation, and b) analysis, – Is the organisation “fire fighting” or in prevention and operational response. control when dealing with integrity issues? The BSS Integrity Management System (BIMS) – Are integrity issues perceived across the is a structured, systematic and coordinated organisation as incidental or structural? approach by which integrity risks are – What is the attitude of stakeholders towards managed. The system is aimed at assessing integrity? and dealing with integrity risks, mitigating – What is the environment of the their consequences and responding to organisation? (economy, culture and integrity incidents. legislation) BIMS is indispensable in ensuring the – Is integrity an important organisational issue continuity of clients operations. It is designed or has it been relegated to the background? to reinforce the confidence and expectations – What are the drivers of non-‐compliant of our customers and their stakeholders. behaviour? BIMS identifies the drivers of strategic and – ETC operational integrity that play an important role in the management of the integrity risks In our experience there are no standard posed by fraud, corruption, manipulation of situations. The outcome of the Integrity contracts, subordination, extortion and theft. Maturity Assessment is the basis for a tailored BIMS includes the following elements: BIMS implementation plan for your organisation. It represents a new beginning by • Policies and standards. demonstrating a new management attitude • Organisation. towards integrity. • Leadership and responsibility. • Staff integrity. • Information and communication. • Integrity assessment processes. • Integrity principles and baseline standards. • Preparation for and management of integrity incidents. • Assessments, reviews and audits. • Key success factors. The BSS Integrity Management System is not a standalone process but is closely aligned with all other business processes, in particular security and safety. BIMS is the way in which we manage multi-‐

4 Additional Integrity Services Screening of Business Partners Risk assessments need to be carried out on all enterprises that your organisation does business with, including contracted suppliers, as they may have the potential to risk or damage your reputation or business dealings. Screening of Employees BSS enables your organisation or enterprise to verify that applicants and permanent staff members are who they say they are, and that they possess the experience and qualifications they claim to have. Fraud Investigations Investigating your organisation’s integrity issues is a complex process involving much searching for the truth. Reputations are at stake and so too are your financial, legal and material interests. This requires that all possibilities for serious incidents where organisational or individual integrity may be challenged must be prevented through detailed investigative research. We can also assist you with forensic services in relation to contract and purchase fraud, misappropriation, theft, information leakage, cause investigation, and the return of your stolen or misappropriated property. Integrity Audit To improve the quality of your integrity management policies, or to assess the integrity vulnerabilities of an organisation, we offer a Integrity management balanced mix of integrity inspections, assessments, trainings, audits and supervision services. Deals with preventing -‐ and limiting the negative consequences of -‐ among other fraud, corruption, manipulation of contracts, subordination, extortion and theft

21 5 BSS Integrity Academy Top management leads the drive to develop an honest and transparent organisation for their stakeholders Senior managers must communicate the The goals of the leadership programme are to business vision and the values of the institutionalise integrity in the organisation in a organisation to all employees; ensure the right pragmatic and business-‐like manner. Our measures and policies are in place; introduce experts have developed the programme to: and maintain a culture of continuous improvement. 1. Ensure top-‐level commitment to integrity and create the necessary sense of urgency. BSS Integrity Academy offers a variety of 2. Create awareness of the need and business integrity training programmes and workshops opportunity for integrity improvement and for management teams and HRM, Security, to set organisational goals. Auditing and Risk professionals. 3. Set a framework to achieve these goals, for example by establishing a corporate For top management and leadership teams we integrity council, and departmental integrity organise the Integrity Management Leadership improvement teams. Introduction programme. This programme 4. Train everyone in the organisation, from the consists of three workshops in which we management team down, in the latest tools develop with the top three layers of and techniques available. management an understanding of integrity, its 5. Provide the means to apply them. importance within an organisation, and the role and influence of leadership in relation to it.

6 Seven conditions for the institutionalisation of Integrity BSS supports organisations in developing and implementing Public and Corporate Integrity Management Systems. From our own experience and research we know that if organisations wish to institutionalise integrity the following conditions are crucial: Resources The availability of sufficient resources and the willingness of the organisation to deploy them for the purpose of integrity. Expertise Ethical, critical, and enthusiastic integrity professionals who know the organisation well, have a strong internal network and a good reputation. The gathering and sharing of integrity-‐ related knowledge and expertise. Support Support for the theme of integrity and integrity professionals. Maintaining the integrity agenda as an important task of line management. The existence and emergence of central laws and regulations. Culture The development of an organisational culture that is receptive to integrity issues, and has sufficient openness, security and desire to address all ethical issues. Organisational Stability Internal and external stability that contributes to the space, attention and support for the issue of integrity. Pragmatism A stepwise approach in which link is sought to direct causes and other (related) issues within the organisation. Structure Clear positioning of the integrity function within the organisation, with clear accountability structures and short lines with the leadership of the organisation.

7 About BSS For Public and Corporate Security Risk Management. Broadfield Security Services (BSS) was established in 2008 as an autonomous and independent Dutch consultancy company with an international dimension able to provide expertise in integral security issues. BSS is passionate about helping customers find the right balance between entrepreneurship, investment, profits, risks, safety and security, so as to enable them to grow and sustain a high quality business, one with a sense of responsibility for the environment in which it exists. With our unrivalled knowledge, we understand the business objectives and interests of all stakeholders. It is our view that Public & Corporate Security Risk Management should fully contribute to: – Creating a safe living and business climate. – Minimising economic losses and business disruption. – Preserving integrity and reputation of organisations. BSS services portfolio: BSS Security Services; security risk management, crisis management, response, business continuity, change management and security technology & innovation. BSS Integrity Investigations; preventive investigation, reactive investigation, compliance investigation and monitoring and fact-‐ finding. BSS Security Risk Management Academy Security risk management should not be seen as being preventative: something that blocks or interferes with the development of organisational ambitions. Instead, it should be considered as an essential means by which business continuity is assured. It is through our understanding of this philosophy that the role of BSS is as a business enabler. To facilitate this within organisations we have developed an integrated and innovative approach to integrity issues, one that bridges the gap between a) integrity policy and implementation, and b) analysis, prevention and operational response. Experienced BSS researchers and specialists in safety and security can be of great organisational value with their unique combination of different services in the fields of crisis management, response, business continuity, change management, and security and technology innovation. As well as its own team, the founders of BSS have access to a large BSS helps you to international network of security professionals with extensive experience in vital infrastructure, listed companies, defence and safeguard the quality homeland security. Within the Netherlands, the BSS Association is and continuity of your the source of many different specialists, researchers and business interests. consultants. This is one of our strengths: our ability to rapidly create, flexible and capable teams for our clients

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BSS Public And Corporate Integrity Risk Management

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