T&d fail:

C& W hat’s 5 Reasons T&D Fails Br avo C E? RP lan B Y OU 5 Solutions pr esents 5+ Payoffs 50 Minutes

The people AND organizations who stand out in their professional endeavors are those who are ready and wiling to ask the tough questions, challenge the status quo and be indispensable. These are the people who are always learning, always growing and always ﬁne tuning their strengths and talents. EVERYDAY

Reason #1: No Battle Plan is in Place

Goals are not All Levels are not Identiﬁed involved in T&D What do you (important for buy in!) want to get out of T&D? T&D is not tied to anything (leaving people to ask the BIG SO WHAT? Question)

Reason #2: One Size Fits ALL T&D

Reason #3: Flavor of the Month T&D

“ “ Hi I’m Megan. Hire me to come and tell “ “ Hi I’m Bob and I have a new and innovative way to talk about sales everyone what color of training. the rainbow they are. “ Hi I’m John. You don’t really need to know what color of the rainbow you are. But if you wear one of these funny “ hats here we can role play scenarios that are in no way “ Hire me and in six months I will be back trying to sell you the exact same program but “ relevant to your day to day with a different work experiences. catchy name

Reason #4: The Church Camp Effect

Reason #5: Leadership Psst! Down here. I don’t like a lot of text on slides but I am going to break that rule here to tell you this. This is THE MOST IMPORTANT REASON THAT T&D FAILS. PERIOD

I have really important Oh Man I signed up and decisions to make was ready to come and we By virtue of being in have a last minute client today so I need to be in this position of emergency. But I won’t my ofﬁce and then on miss the next one! authority that is a the golf course clear indication that I don’t need T&D anymore I already had the workshop before back in 1978 It’s not me that’s the problem. It’s everyone underneath me that needs the training

I am just about done with coming to these things, asking why my I put in my manager’s manager is not in this 360 review that he and getting a blank desperately needs stare Presentation Training and yet I look around and he’s not here Clearly no one is listening to us

Now let’s consider a few SOLUTIONS

Solution #1: Start at the Beginning

Solution #2 Now go and talk to this guy Get key leadership and decision makers on board early Be Ready to persuade them that their participation in T&D is crucial to it’s success Share Success Stories

Solution #3: Get EVERYONE Plugged in to the Program

Solution #4: Don’t Make it Painful

Solution #5 Be A Copycat

The Payoff

Increased Improved Productivit A great wo y customer service Reduced absenteei rks l energize, m hop can to external and interna sm otivate, an d renew customers: satisfied one’s com mitment to their job. people wh ide team members prov the succe o are motiv ss of the te ated, inve sted in better customer ter and cared am, and fe et about are el valued B service. sick days o less likely t o take yee r personal days. Em plo sa ba ck me r HAPPY ed Be co PEOPLE Fe of You P art fits Identify Ne Be ne w age Boost pers onal Leaders P ack LESS confidenc e and job satisfactio TURNO n VER Investing m tion oney and in your pe time ova s ople make Inn team mem s your Sp urs ww ay Identify valued, ap bers feel preciated ne committed and a nd king Land M to your thin ines business. of

Warning: Big Gigantic Quote is on the horizon

You can’t say I didn’t warn you “Without training, frontline employees leave. Consider the cost of turnover. With one less worker, your company’s productivity slips and sales decline. Your current staff members are required to work more hours. Morale may suffer. To find a replacement, you spend time screening and interviewing applicants. Once you hire someone, you need to train that person. When totaled, the cost of staff turnover and the downtime to find a new employee adds up. Figures vary, but it costs a minimum of $1000 to $2500 (depending on the position) to replace a frontline employee. A hefty price to pay for not training staff. Which brings us back to the main point: employee training and development is vital to your business success. It increases your bottom line—and reduces staff turnover.”

What’s YOUR Plan BE? presents 5 Reasons T&D Fail 5 Solutions 5+ Payoffs 50 Minutes

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T&d fail:

by Libby Spears

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T&d fail: Presentation Transcript