Stories of success

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Stories of success - Presentation Transcript

  1.  
  2. Brando Social Success with social media
  3. Up your budget treasure hunt
    • Up Your Budget Treasure Hunt for Budget Car Rental in 2005
    • First blog-based viral marketing campaign, promoted entirely through bloggers and blog advertising –
    • No traditional marketing whatsoever.
    • 1 million unique visits to the site
    • 2,000 registered treasure hunters
    • 10 million page views in 4 weeks.
    • Clue videos downloaded 43,000 times.
  4. Dell: To Hell… and back
    • Jeff Jarvis made Dell Hell no1 google return
    • Dell began participating with bloggers and social media experts
    • listened and participated - even put one of its exploded laptops on its blog
    • Let users tell them what to do on IdeaStorm.
  5. Dell’s results
    • At start of program, 49% of blog posts were negative. 
    • By Aug 07 22% negative.
    • Direct2Dell ranks among highest corporate blogs.
    • Direct2Dell gets more than 5m uu a month
    • Over 8500 ideas submitted via IdeaStorm
    • That was 2007 – Dell has continued to build since with twitter strategies and their recent digitalnomads initiative.
    • Dell is walking its talk with Social Innovation competition with $50K prize.
    • Dell says its twitter strategy alone earned it £1m in additional revenues
  6. Sony Pictures: Going where they go Via Jeremiah Owyang
  7. Adopting the wheel
    • They saw there was an existing community with a good fit using an existing application
    • Rebranded Vampires Widget with 30 Days Night
    • Vampires , is RPG where members ‘bite’ each other to receive points (and duel)
    • Already popular with over 3 million installs in Facebook.
    • Launched a sweepstake to generate registrations and glean intelligence. $150o prize
    • Placed ads on the rebranded vampire applications to promote the sweekstake.
  8. Vampire Results
    • In 3 weeks, 59,100 sweepstakes entries.
    • 11,642,051 visits on bite page,
    • 17,652,567 for the stats page
  9. Wii Fit blogger party
    • Blogger outreach identifed Heather Armstrong (Dooce)
    • Nintendo threw a Wii Fit party at her house for her and 10 friends.
    • Then gave 5 sets of Wiis 5 Wii Fits to her to give away.
    • She blogged her involvement.
    • Stressed that she wasn't being paid:
    • “ I work very hard to make sure you can trust that what I say here is in no way influenced by advertisers or corporations who are trying to reach a bunch of eyeballs.”
  10. ROI? 3700%
    • Armstrong said she’d select 5 winners at random from people that commented on her post.
    • Got 42,232 comments. Her community thought she was giving them something useful – and they passed that on.
    • Great for her, great for Nintendo.
    • Cost to Nintendo (of products) $1000
    • Nintendo only had to sell 11 Wiis from this promotion, to break even.
    • An ROI of 3700%!
    http://flickr.com/photos/chrisjones/
  11. Be prepared Image by Roger Eickholt
  12. 200,000 views with zero effort
    • The photo on Roger Eickholt's Flickr page got shared on social media sites
    • More than 200,000 people viewed it in one day.
    • Nobody told Eickholt.
    • Only when the press contacted him did check his Flickr account and find he’d acquired new audience.
    • 100+ added him to their lists of favorite Flickr users
    • They get notified every time he posts a new photo.
    • Reddit.com topped the referrals
  13. What interests us…
    • Few know what type of photograph, video or news is to explode
    • "It just seems so random," Eickholt said.
    • Eickholt doesn't even consider this among his best pictures. "It's interesting, I suppose," he said. "But it's not photographically that great, you know. It's not technically great.“
    • Got him on the books of Rex Features.
  14. B2B? SAP transforms itself
    • In 2002 World’s 3 rd largest software company SAP planed to transform itself through social media
    • Built an open platform to involve developers inside and outside the company
    • Developer network aimed at increasing adoption of SAP products and education of new customers by existing customers
    • Increased perceived value of products
  15. Results
    • Membership rose 340K to 750K in 15 months
    • Page views grew 75m (to 150m) in two years
    • Up to 3000 have created software guides etc to help other customers. They are rated by community and rewarded by SAP.
    • 60% active contributors are not SAP employees
    • 4000 posts daily
    • Customer satisfaction up from 4.11 to 4.24/5
  16. SAP transformed
    • “ SAP was viewed as rigid, monolithic, overly process-oriented. Our communities have dramatically shifted that view…
    • “ We are now viewed as open and collaborative”
    • Mark Yolton, VP SAP Community Networks
    • Spin off for recruitment and retention
  17. And many more
    • BrandoSocial.com
  18.  
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