Quality management 1
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Quality management 1 Presentation Transcript

  • 1. QUALITY MANAGEMENT An improvement for satisfactoryAditya Kurniawan- FORMULATRIX Quality Assurance Engineer mail: Aditya@formulatrix.com
  • 2. Kontrak Kuliah• Presentasi Kelompok Homogen 30%• Makalah Kelompok Heterogen 30%• UAS 40%
  • 3. RPKPS (Rencana Program dan Kegiatan Pembelajaran Semester)Prt Materi Pembelajaran Kriteria Bentuk Bobot 1 PENDAHULUAN - Definisi Quality Product Elements (QPE) - Komponen Quality Product Elements (QPE) - Definisi Quality Service Elements (QSE) - Komponen Quality Service Elements (QSE) 2 SIX SIGMA - Pengertian Six Sigma - Fungsi Six Sigma - Pengertian DPMO - Fungsi DPMO - Perhitungan nilai Six Sigma - Konversi nilai Six Sigma - Definisi Quality Improvement 3 FMEA (Failures Modes and Effect Analysis) - Definisi FMEA - Komponen FMEA - Intensive Quality Inspection - 5 Whys analysis 4 BASIC TOOLS of QUALITY - Definisi Basic Quality Tools - Komponen Basic Quality Tools -
  • 4. QUALITY MANAGEMENT An improvement for satisfactoryAditya Kurniawan- FORMULATRIX Quality Assurance Engineer mail: Aditya@formulatrix.com
  • 5. QUALITY PARAMETERSERVICE / PRODUCT? Aditya Kurniawan- Quality Assurance Engineer
  • 6. Performance ? Features ? Reliability ? Conformance ? Durability ? Serviceability ? Aesthetics ?Quality Products ELEMENTSMulti grid focusAuto scheduling imagingUp to 182 plate scanningConformanceRepeatability to 1/100001yr covered to free maintenance(none) Aditya Kurniawan- Quality Assurance Engineer
  • 7. ? ? ? ? ? ? ?Quality Service ELEMENTS??????? Aditya Kurniawan- Quality Assurance Engineer
  • 8. Performance• An indicator on how good something fits to its MAIN requirements Aditya Kurniawan- Quality Assurance Engineer
  • 9. Performance What do you want from a switch? The ability to connect electric current when needed Aditya Kurniawan- Quality Assurance Engineer
  • 10. Features• An additional value that found supportive to the main purpose of the product Aditya Kurniawan- Quality Assurance Engineer
  • 11. Features LED switch : emits light when ON Fuse : provide over current protection Rigid body fire resistant Aditya Kurniawan- Quality Assurance Engineer
  • 12. Reliability• A degree of value on how reliable is a product based on the customer requirement Aditya Kurniawan- Quality Assurance Engineer
  • 13. Reliability LED switch : emits light when ON (400 lumens) Fuse : provide over current protection (>2A) Rigid body fire resistant (up to 900C) Aditya Kurniawan- Quality Assurance Engineer
  • 14. Conformance• A value showing fitness to the requirements of the customer Aditya Kurniawan- Quality Assurance Engineer
  • 15. Durability• A duration of working ability taken from a product Aditya Kurniawan- Quality Assurance Engineer
  • 16. Serviceability• Covering an ability to be maintained or maintenance able Aditya Kurniawan- Quality Assurance Engineer
  • 17. Aesthetics• Perception on a value of art an good-looking Aditya Kurniawan- Quality Assurance Engineer
  • 18. HOW to maintain those elements?Define the target (quality planning)Call for QUALITY Inspection (quality control)Redesign (quality improvement) Aditya Kurniawan- Quality Assurance Engineer
  • 19. Quality Cycle
  • 20. Quality Planning strategyDefine the CUSTOMER NEEDS by analyzing using QPEInspect all items on EACH CATEGORYPlan the controlling management based on level of importance!Make A LIST! Aditya Kurniawan- Quality Assurance Engineer
  • 21. Pick & AnalyzePICK a product below or make your OWN then make the analysis FINAL PROJECT Aditya Kurniawan- Quality Assurance Engineer
  • 22. PerformanceFeaturesReliabilityConformanceDurabilityServiceabilityAestheticsQuality Products ELEMENTS TUGAS AKHIR Aditya Kurniawan- Quality Assurance Engineer
  • 23. Quality Parameter using 5Why’son quality elements (performance)The switch CANNOT connect electric current when neededWhy? (1)The pin inside is not touchingWhy? (2)The screw is too tightWhy? (3)-Why? (4)-Why? (5)- Aditya Kurniawan- Quality Assurance Engineer
  • 24. Quality Parameter using 5Why’son quality elements (Features)The switch burnt on less than 60CWhy? (1)The material cause itWhy? (2)The mix of polyester cause itWhy? (3)-Why? (4)-Why? (5)- Aditya Kurniawan- Quality Assurance Engineer