Quality management 1

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Quality management 1

  1. 1. QUALITY MANAGEMENT An improvement for satisfactoryAditya Kurniawan- FORMULATRIX Quality Assurance Engineer mail: Aditya@formulatrix.com
  2. 2. Kontrak Kuliah• Presentasi Kelompok Homogen 30%• Makalah Kelompok Heterogen 30%• UAS 40%
  3. 3. RPKPS (Rencana Program dan Kegiatan Pembelajaran Semester)Prt Materi Pembelajaran Kriteria Bentuk Bobot 1 PENDAHULUAN - Definisi Quality Product Elements (QPE) - Komponen Quality Product Elements (QPE) - Definisi Quality Service Elements (QSE) - Komponen Quality Service Elements (QSE) 2 SIX SIGMA - Pengertian Six Sigma - Fungsi Six Sigma - Pengertian DPMO - Fungsi DPMO - Perhitungan nilai Six Sigma - Konversi nilai Six Sigma - Definisi Quality Improvement 3 FMEA (Failures Modes and Effect Analysis) - Definisi FMEA - Komponen FMEA - Intensive Quality Inspection - 5 Whys analysis 4 BASIC TOOLS of QUALITY - Definisi Basic Quality Tools - Komponen Basic Quality Tools -
  4. 4. QUALITY MANAGEMENT An improvement for satisfactoryAditya Kurniawan- FORMULATRIX Quality Assurance Engineer mail: Aditya@formulatrix.com
  5. 5. QUALITY PARAMETERSERVICE / PRODUCT? Aditya Kurniawan- Quality Assurance Engineer
  6. 6. Performance ? Features ? Reliability ? Conformance ? Durability ? Serviceability ? Aesthetics ?Quality Products ELEMENTSMulti grid focusAuto scheduling imagingUp to 182 plate scanningConformanceRepeatability to 1/100001yr covered to free maintenance(none) Aditya Kurniawan- Quality Assurance Engineer
  7. 7. ? ? ? ? ? ? ?Quality Service ELEMENTS??????? Aditya Kurniawan- Quality Assurance Engineer
  8. 8. Performance• An indicator on how good something fits to its MAIN requirements Aditya Kurniawan- Quality Assurance Engineer
  9. 9. Performance What do you want from a switch? The ability to connect electric current when needed Aditya Kurniawan- Quality Assurance Engineer
  10. 10. Features• An additional value that found supportive to the main purpose of the product Aditya Kurniawan- Quality Assurance Engineer
  11. 11. Features LED switch : emits light when ON Fuse : provide over current protection Rigid body fire resistant Aditya Kurniawan- Quality Assurance Engineer
  12. 12. Reliability• A degree of value on how reliable is a product based on the customer requirement Aditya Kurniawan- Quality Assurance Engineer
  13. 13. Reliability LED switch : emits light when ON (400 lumens) Fuse : provide over current protection (>2A) Rigid body fire resistant (up to 900C) Aditya Kurniawan- Quality Assurance Engineer
  14. 14. Conformance• A value showing fitness to the requirements of the customer Aditya Kurniawan- Quality Assurance Engineer
  15. 15. Durability• A duration of working ability taken from a product Aditya Kurniawan- Quality Assurance Engineer
  16. 16. Serviceability• Covering an ability to be maintained or maintenance able Aditya Kurniawan- Quality Assurance Engineer
  17. 17. Aesthetics• Perception on a value of art an good-looking Aditya Kurniawan- Quality Assurance Engineer
  18. 18. HOW to maintain those elements?Define the target (quality planning)Call for QUALITY Inspection (quality control)Redesign (quality improvement) Aditya Kurniawan- Quality Assurance Engineer
  19. 19. Quality Cycle
  20. 20. Quality Planning strategyDefine the CUSTOMER NEEDS by analyzing using QPEInspect all items on EACH CATEGORYPlan the controlling management based on level of importance!Make A LIST! Aditya Kurniawan- Quality Assurance Engineer
  21. 21. Pick & AnalyzePICK a product below or make your OWN then make the analysis FINAL PROJECT Aditya Kurniawan- Quality Assurance Engineer
  22. 22. PerformanceFeaturesReliabilityConformanceDurabilityServiceabilityAestheticsQuality Products ELEMENTS TUGAS AKHIR Aditya Kurniawan- Quality Assurance Engineer
  23. 23. Quality Parameter using 5Why’son quality elements (performance)The switch CANNOT connect electric current when neededWhy? (1)The pin inside is not touchingWhy? (2)The screw is too tightWhy? (3)-Why? (4)-Why? (5)- Aditya Kurniawan- Quality Assurance Engineer
  24. 24. Quality Parameter using 5Why’son quality elements (Features)The switch burnt on less than 60CWhy? (1)The material cause itWhy? (2)The mix of polyester cause itWhy? (3)-Why? (4)-Why? (5)- Aditya Kurniawan- Quality Assurance Engineer

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