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Slideshow transcript
Slide 1: E P I S O D E #2 Espresso Shots of Business Wisdom John Moore
Slide 4: delivering great customer service
Slide 5: not about ACTING
Slide 6: REACTING
Slide 8: Take a Moment To Make a Moment Espresso Shots of Business Wisdom
Slide 9: LOOKING LISTENING REACTING
Slide 10: LOOKING LISTENING REACTING
Slide 18: Take a Moment To Make a Moment Espresso Shots of Business Wisdom
Slide 19: Take a Moment to Make a Moment Get customer service is not about acting. It’s about REACTING!
Slide 20: E P I S O D E #2 Espresso Shots of Business Wisdom John Moore
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