Developing students' skills 1

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Developing students' skills 1

  1. 1. Developing students’ skills Submitted by:  Ikram Ait dra  Nadia Bat  Brahim Mezgar  Elmostafa Omarakly
  2. 2. Content: introduction Tips for success Talking to clients Snail mail and formal texts Tellephoning Dealing with visitors Talking to colleagues Reporting to managers Presentations and Q&A sessions suggested activities
  3. 3. Tips for success Students’ ability to achieve a task Decontextualised practice when it is necessary Using authentic materials Ongoing assessement
  4. 4. Talking to clients Students should be able to:  Introduce themslves and their Companies.  Put their clients at ease.  Keep the conversation going.
  5. 5. Snail mail and formal texts: Students are required to :  Achieve a certain level of formality.  Be introduced to conventions and layout for letters: 1-Block layout and open punctuation 2-Initials must be included with the surname. 3-Know how letters begin and end.
  6. 6. Telephoning Teachers should help students to : overcome their fear and be more confident. understand how telephones are typically used in Britich or American corporations.
  7. 7. Telephoning Improve their pronunciation and audible non- verbal language. Be familiar with how the telephone is usually answered in the companies and how the conversation is ended.
  8. 8. Dealing with visitors Students should : Imagine real like situations for language practice. practice common beginings, useful questions and responses… Improve both their verbal and non-verbal language through role play activities.
  9. 9. Talking to colleagues Practice should be devoted to: Identifying the cultutral differences at the level of converstaion, turn taking, and topic management. Making students aware of the importance of body language. Consider what specific language can be used depending on specific relaxed situations.
  10. 10. Reporting to foreign managers students should : Understand that the way they report to the foreign managers is culturally defined. Be aware of the importance of the language practice in terms of both career developement and day-to-day survival.
  11. 11. Presentations and Q&Asessions Students should be aware that: presentaions can take many forms. Q&A sessions is an integral part of the presentations. what makes a good presentation.
  12. 12. Suggested practical activities
  13. 13. Activity1: sales and clients Ikram AIT DRA
  14. 14. Activity2: Question Quandry Students select and practice questions typically used by people when they first meet.o Language: selected by the teachero Level: elementary and aboveo Time: 15-20 Nadia BAT
  15. 15. Mini lesson by: Brahim Mezgar

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