Staffing 8 2-12

The roles of directors,Staffing Your Program coordinators, students, and others

What We’ll Cover• Staﬃng Standards• Student Roles• Considerations for where to house• Sample Organizational Structures• Opportunities for collaborating across campus

Staffing Standards• 40 students: to 1 staff• During BLP start up: clarify roles of staff and appoint director• Bonner Director reports to Senior Administrator• Creatively leverage available staffing (e.g., work study, VISTAs placed with partners)

Thoughts?Dividing Staff Roles?

Student Roles• Senior Intern(s)—training, site liaison, administration• Congress Representatives—two student leaders with a big idea project• Bonner Leadership Team & committees—class meetings, projects, community fund• Bonner student liaison with campus-wide student leadership structure

Bonner Interns • 1 - 4 motivated students, mostly rising Seniors or Juniors, who serve in key program management roles Who? • Primary placement for 10 hours/week is with Bonner Program • Have demonstrated and developed leadership qualities throughout program (or on campus for new programs) • Identify students who have strong understanding of Bonner Program and/or how service is organized on your campus How to pick? • Groom students in junior year (or before) • some Senior Interns start in the summer before their year • Coordinate the Bonner Leadership Team (students) • Organize and help lead meetings, training, & enrichment activities What they do? • Help manage service sites, serving as a liaison • Help manage BWBRS • Senior Interns have track at Summer Leadership InstituteWhen and& Where? • Many also were Congress Reps or attend Congress

Bonner InternsTraining & Support• Every summer and through online connections• intensive training• program management• how to lead your peers• how to design and lead workshops• download and use the Senior Intern Handbook

Bonner Congress • Two motivated students who show leadership potential and a desire to improve your program, school, and community Who? • Willing to communicate with peers, the Foundation, and other schools • Will make a commitment above and beyond their regular service hours • Educate yourself and prospective students on the role • Work with students to identify idea for their Congress Proposal How to pick? • Create a process that includes student voice (voting, presentations, nomination committee) and administrator input • Design & implement a plan for a big idea to build or strengthen their Bonner Program, campus, or community What they do? • Collaborate with other Reps and learn from other campus programs • Attend two meetings annually • Online (emails, Bonner Congress Group, Wiki) When and Where? • Fall Meeting and track at Summer Leadership Institute

Bonner Congress - Big Idea Project• Their role is to Represent, Build, Lead• They identify a project for strengthening: • community impact • student development • campus-wide culture• Start-up can be the Big Idea project

Bonner CongressMeetings• Every fall and summer• inspiring learning• national networking• connect with national and international partners• attend workshops• engage in visioning, planning and sharing best practices

Other Student Leadership Roles • Manage a team of students who work at same Site or Issue service site or with a similar issue (i.e. homelessness) • Issue-based research Team Leader • Help set goals and create long-range plans • Recruit volunteers and coordinate projects • Represent class on the Bonner Leadership Team • Familiarity with the student development model Class Reps • Assist with cohort/class meetings (training, reﬂection) • Examples include: ★ Bonner Love (community building) Committees ★ Community Fund ★ Campus-wide Initiatives

When looking whereto house consider• Access to resources• Visibility and location• Access to students• Access and status with faculty• Institutional respect• The potential for building a culture of service

Some Governance Considerations Strengths Concerns Other Fit with broader departmental Fails to become integrated at the Many campuses have started from Student Affairs mission; student-led programs; institution’s core; lack of curricular this vantage point larger scale change; co-curricular devaluation May build around the capacities of Service can be episodic if only tied Having program under Academic faculty & students and, with care, Academic Affairs meet more complex community to courses; lack of student voice Affairs does not guarantee and leadership; staff driven curricular change desires Student & Academic Campus can provide a broader Affairs range of student & faculty Lack of coordination can lead to This strategy may be equally frustration; students often left to effective; it largely depends on the involvement and types of civic (separate but engagement navigate options on their own leadership & resources coordinated) Integrated Center Leverages resources from & Coordination and decision-making Many established campuses seem(‘hub’ where curricular & change within curricular and co- may involve more time & people; to be moving here, but it requires curricular; high potential for can end up with building but no co-curricular are campus-wide institutionalization vision or plan real negotiations around power combined)

Questions?Considerations?

Sample of an Organizational Structure Center Director (manages Center & oversees Bonner Program) Bonner Coordinator Other Center Staff (manages Bonner Program) (manage other programs) VISTAs (training, enrichment, community partnerships) Senior Intern(s) Site/Project Coordinators (training, enrichment, community partnerships) (campus-wide volunteer management) Bonner Student Leadership Team Bonner Congress Reps (class reps, committees, community fund) (Foundation link, student voice, special projects)

Start-Up Model: Grow Over Time - Bonner Program director may wear multiple hats - Begin with 5-10 students (usually freshmen with some upper class student leaders) - Progressively add more students each year (by class) - Link with campus-wide service programs from outset (for events, projects) Bonner Program Director Other Campus Faculty/Staff (manages Bonner Program) (engaged in community service learning) Bonner Leaders Student Service Programs (5-10 students — 2 serve as Congress Reps) (campus-wide volunteer management)

Established Program:Continues to Build Staff Center Director (manages Center & oversees Bonner Program) Bonner Program Director Other Campus Faculty/Staff (overall management) (engaged in community service learning) VISTAs in management roles Service Learning/CBR Staff (training, enrichment, community partnerships) (supporting academically-based service) Site/Project Leaders Community Work-Study Programs (for teams of students at 6-15 sites or clusters) (i.e., America Reads, 1-2 year commitments by student) Bonner Scholars & Leaders Other Student Service Projects/Clubs (20-100 students — 2 serve as Congress Reps) (1x or occasional service projects)

Sample Campus: Rider University President Dean of Students (Dr. Anthony Campbell) Administrative Director of Campus Life Assistant (Dave Keenan) (Vickie Mclaughlin) Assistant Director of Campus Life (Annie Pasqua) Coordinator of Community House / Bonner Senior Intern Urban Education Coordinator / FT House Director AmeriCorps Member (Jane Sanchez) Bonner Leadership Team (2 Freshmen, 2 Sophomores, 2 Juniors, 2 Seniors)Site-Based Team Site-Based Team Site-Based Team Site-Based Team Site-Based Team Site-Based Team Site-Based Team Site-Based Team Site-Based Team

Opportunities to Collaborate Academic Student Life/Affairs Admissions Shared training; calendar; student Departments recruitment, selection, diversity CBR, PolicyOptions.org, courses, groups minor, High-Impact Initiative Leverage the Bonner Career Services Chaplain/Religious career advising, fairs, trainings, Program to build Life nonproﬁt career exploration, internships campus-wide vocation; advising; enrichment workshops culture Multicultural International Public Relations/IT Affairs Affairs Department diversity, training, recruitment, study abroad, trips, internships media, news, website community relations

Strategies for Collaboration?

Key Factors for Institutional Support • Access to and stated support of senior leadership • Financial support (i.e., work study, stipends) for students to engage in service • Visibility in online and written communications (from recruiting to alumni news) • Faculty engagement and curricular links • Lived mission, strategic plans, and budget that reﬂects community engagement priorities

Recommendations for Building Support • Strategically build your team—starting with students • Creatively consider new programs—from more Federal Work Study placements to partnering with national organizations • Integrate, integrate, integrate • Communicate frequently, positively, and strategically with those above you—manage up • Build a core constituency on and oﬀ campus

What else?

Staffing 8 2-12

by Corella & Bertram Bonner Foundation on Aug 05, 2012

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