The Bonner Program:
Program Management

“Access to Education,
     Opportunity to Serve”

A program of:
The Corella & Bert...
Management
 Structure
Program Management:
Bonner Program — Staffing & Student Roles
• Staffing Expectations
  - Bonner Scholar Program: 40:1 FTE
 ...
Program Management:
 Start-Up Model
Start Up Model — Limited Staff
- Bonner Program Director may wear multiple hats
- Begi...
Program Management:
   Bonner Program — Staffing & Student Roles

                                                  Center ...
Program Management:
  Established Model

                                                  Center Director
               ...
Program Management:
    Carson-Newman College
  Bonner Center for Service Learning & Civic Engagement
                    ...
Map your org chart,
       including
 staff & student roles
Management
   Roles
Program Management:
Community Partnerships




      Agency      Student
    Coordinator Coordinator



           Volunte...
Program Management:
              Community Partnerships — Team Roles

                         Team Roles                ...
Program Management:
        Community Partnerships — Structure

        Faculty,
                                         ...
Program Management:
       Student Leaders Roles
                                                                        M...
Team Mtgs          Staff           Student Leaders        Community Partners
 Summer     Orientation/Planning   Orientatio...
Program Management:
    Bonner/Senior Intern Leadership
                • 1 or more (some schools have 3) motivated rising...
Program Management:
    Bonner Congress Leadership
                • Two motivated students who show leadership potential ...
Program Management:
Congress — What’s the Big Idea?




                 www.bonner.org   17
Program Management:
       Bonner Congress Roles

• Represent, Build, Lead
• Identify a concrete
  initiative to build and...
Program Management:
       Congress Networking Tools

• Congress Wiki Page
  captures helpful
  information
• Representati...
Program Management:
     Bonner Advisory Board

• Launched in January
• Open application
• Now 10 members
• Constitution, ...
Working Session


• Review list of functions & job titles/
  descriptions
• Draft ideas for Leadership Team
  structure an...
Draft Student
Leadership Team
structure & meeting
      schedule
Bonner
  Networking &
Social Media Tools
Program Management:
      Weekly Email Update


• Announcements
• Upcoming Events and
  Meetings
• Jobs and Internships
• ...
Program Management:
        Bonner Student Intern Networking Tools

• Bonner Intern Wiki
  Page delves into their
  roles
...
Program Management:
       Monthly Student Newsletter

• Monthly themes (tied
  to calendar)
• School Spotlights
• Best Pr...
Program Management:
            Bonner Networking on Facebook

• National Bonner
  Network (1185
  members)
• Bonner Alumn...
Program Management:
        Bonner YouTube Channel

• Playlists with training
  videos and screen casts
 • BWBRS
 • AmeriC...
Program Management:
      Wiki

• Bonner Network Wiki
 ✓ Campus Profile Pages (annual reports and regular updates)
 ✓ Initi...
Anyone with
account can edit




              Share key forms,
              handbooks, etc.




     Embed Calendar,
   ...
A simple profile
     introduces your
       community
         partners.




Site-based teams manage
      & share work.
Customize
  design




    Links to other
      resources
Program Management:
BWBRS — Bonner Reporting




               www.bonner.org   34
Program Management:
      Strategic Social Media

• Why? What do you want to get done?
 ✓ Inform
 ✓ Inspire
 ✓ Network
 ✓ ...
Campus-Wide
Collaboration
Campus-Wide Collaboration:
  Considerations for Where Bonner is Housed
• Governance (best department or division)
  - Stud...
Campus-Wide Collaboration:
           Considerations for Where to House Bonner

         Type                       Streng...
Campus-Wide Collaboration:
     Networking with Key Stakeholders on Campus


                                             ...
Program Management:
 Campus Examples


• Carson-Newman College




             www.bonner.org
Campus-Wide Collaboration:
 Institutional Support—Some Key Levers

• Bonner Director/Program access to senior
  leadership...
Campus-Wide Collaboration:
 What You Can Do

• Strategically build your staff—starting with
  students
• Creatively consid...
Program management 7 28-10
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  • agency, site director, coordinator

    These are the team
  • Use as a handout-remove slide?
  • Issue based: really help focus your teams, teams could have meetings regarding the issue. This higher level engagement with the issue area, helps them be able to perform higher level activities as they have a better understanding of the core issue.

    Faculty members, campus staff and community partners could also take a role in mentoring issue based/site based team. The Staff at the homeless shelter could have a lot of knowledge to share with your housing team. An agency that deals with immigration has a lot of practical knowledge behind the theory of immigration law.

    Faculty members and campus staff could also sit on agency boards, etc.
    .
    Put both the community partner and issue on this workchart. Put issue in paratheses






























  • Program management 7 28-10

    1. 1. The Bonner Program: Program Management “Access to Education, Opportunity to Serve” A program of: The Corella & Bertram Bonner Foundation 10 Mercer Street, Princeton, NJ 08540 (609) 924-6663 • (609) 683-4626 fax For more information, please visit our website at www.bonner.org
    2. 2. Management Structure
    3. 3. Program Management: Bonner Program — Staffing & Student Roles • Staffing Expectations - Bonner Scholar Program: 40:1 FTE - Bonner Leader Program: lead staff assigned to direct - Bonner Director reports to Senior Administrator • Leverage available positions (e.g.,VISTAs) • Student Roles: - Senior Intern(s)—training, site liaison, administration - Two Congress Representatives—student voice & leadership - Student Leadership Team & committee structure —class meetings, projects, community fund - Bonner student liaison with campus-wide student leadership structure www.bonner.org
    4. 4. Program Management: Start-Up Model Start Up Model — Limited Staff - Bonner Program Director may wear multiple hats - Begin with 5-10 students - Progressively add more student each year (by class) - Link to campus-wide service programs from outset Bonner Program Director Other Campus Faculty/Staff (manages Bonner Program) (engaged in community service learning) Bonner Leaders Student Service Programs (5-10 students — 2 serve as Congress Reps) (campus-wide volunteer management) www.bonner.org
    5. 5. Program Management: Bonner Program — Staffing & Student Roles Center Director (manages Center & oversees Bonner Program) Bonner Coordinator Other Center Staff (manages Bonner Program) (manage other programs) VISTAs (training, enrichment, community partnerships) Senior Intern(s) Site/Project Coordinators (training, enrichment, community partnerships) (campus-wide volunteer management) Bonner Student Leadership Team Bonner Congress Reps (class reps, committees, community fund) (Foundation link, student voice, special projects) www.bonner.org
    6. 6. Program Management: Established Model Center Director (manages Center & oversees Bonner Program) VISTAs Other Campus Faculty/Staff (training, enrichment, community partnerships) (engaged in community service learning) Bonner Program Director Service Learning/CBR Staff (manages Bonner Program) (supporting academically-based service) Bonner Scholars & Leaders Site/Project Coordinators (20-100 students — 2 serve as Congress Reps) (campus-wide volunteer management) Community Service Work-Study Other Student Service Projects/Clubs (one-year commitment by student) (1x or occasional service projects) www.bonner.org
    7. 7. Program Management: Carson-Newman College Bonner Center for Service Learning & Civic Engagement President Dean of the School Provost of Social Sciences Nonprofit Engaged Leadership & Social Scholarship Director Entrepreneurship Committee Studies Bonner Center Community Bonner Scholars Administrative Connections Coordinator Assistant Coordinator (VISTA) Bonner Student Leadership Team www.bonner.org
    8. 8. Map your org chart, including staff & student roles
    9. 9. Management Roles
    10. 10. Program Management: Community Partnerships Agency Student Coordinator Coordinator Volunteers www.bonner.org
    11. 11. Program Management: Community Partnerships — Team Roles Team Roles Expectations • attends summer orientation Agency Site Supervisor • collaborates on developing annual site-based plan (lead agency/site administrator working with site coordinator) • meets regularly with site coordinator Student Site Coordinator • collaborates on developing annual site-based plan (responsible for managing partnership with the school & serves as link • meets regularly with site supervisor to campus director or coordinator) • leads weekly site-based student team meetings • meets regularly with site coordinator Student Project Coordinator • develops project plan (responsible for particular project or event at the school) • recruits & supervises volunteers for project Regular Volunteers • attend weekly site/project team meetings (responsible for particular project within the school) • volunteer at site Occasional Volunteers • volunteer at site (serve at one-time events at the school) www.bonner.org
    12. 12. Program Management: Community Partnerships — Structure Faculty, Campus Center Community Advisory Administrators & Staff Board Other Offices Site-Based Team Site-Based Team Site-Based Team Site-Based Team Big Brother/Big Sister Soup Kitchen WaterWatch Adult Education (Mentoring) (Hunger) (Environment) Site-Based Team Site-Based Team Site-Based Team Housing Aging Population Immigration www.bonner.org
    13. 13. Program Management: Student Leaders Roles Meetings & Position Responsibility Support • Team management at service site Site-Based • Issues-based research - Student Handbook Live Team Leader • Site project coordinator - student-initiated team meetings • Represent class on the student leadership team - Student Handbook Live Class Rep • Familiarity with the student development model - student leadership team meetings • Represent their Bonner program to the Network - Summer Leadership Institute Congress Rep • Bring the Network back to their Bonner program - Fall Congress Meeting • Create & lead project to strengthen program • Assist staff with general program management • Take on special projects - Summer Leadership Institute Senior Intern - Fall Congress Meeting • Plan, facilitate, & supervise Bonner meetings, trainings, and activities www.bonner.org 13
    14. 14. Team Mtgs Staff Student Leaders Community Partners Summer Orientation/Planning Orientation/Planning Orientation/Planning Week 1 Monday Meeting Tuesday Meeting Week 2 Monday Meeting Week 3 Monday Meeting Tuesday Meeting Week 4 Monday Meeting Phone/Email Check-In Week 5 Monday Meeting Tuesday Meeting Week 6 Monday Meeting Week 7 Monday Meeting Tuesday Meeting Week 8 Monday Meeting Phone/Email Check-In Week 9 Monday Meeting Tuesday Meeting Week 10 Monday Meeting Week 11 Monday Meeting Tuesday Meeting Week 12 Monday Meeting Phone/Email Check-In Week 13 Monday Meeting Tuesday Meeting Week 14 Monday Meeting Week 15 Monday Meeting Tuesday Meeting Planning Meeting
    15. 15. Program Management: Bonner/Senior Intern Leadership • 1 or more (some schools have 3) motivated rising Seniors (or Juniors) who serve in key program management roles Who? • Primary placement for 10 hours/week is with Bonner Program • Have demonstrated and developed leadership qualities throughout program (or on campus for new programs) • Identify students who have strong understanding of Bonner Program and/or how service is organized on your campus How to pick? • Groom students in Junior year (or before); some Senior Interns start in the summer before their year • Many Senior Interns were Congress Reps or had strong role in program • Coordinate the Bonner Leadership Team (students) • Organize meetings, training, & enrichment activities What they do? • Help manage service sites, serving as a liaison between students, sites, and administrative team • Help manage BWBRS • Senior Interns have track at Summer Leadership Institute When & Where? • Next year may be at Siena College www.bonner.org 15
    16. 16. Program Management: Bonner Congress Leadership • Two motivated students who show leadership potential and a desire to improve your program, school, and community Who? • Willing to communicate with peers, the Foundation, and other schools • Will make a commitment above and beyond their regular service hours • Educate yourself and prospective students on the role • Work with students to identify idea for their Congress Proposal How to pick? • Create a process that includes student voice (voting, presentations, nomination committee) and administrator input • Design & implement a plan for a big idea to build or strengthen their Bonner Program, campus, or community What they do? • Collaborate with other Reps on their projects, and learn from the examples of other campus programs • Attend two meetings annually where they represent their campus program • Online (emails, Bonner Congress Group, Wiki) When & Where? • Fall Meeting • Summer Leadership Institute www.bonner.org 16
    17. 17. Program Management: Congress — What’s the Big Idea? www.bonner.org 17
    18. 18. Program Management: Bonner Congress Roles • Represent, Build, Lead • Identify a concrete initiative to build and/ or strengthen: • community impact • student development • campus-wide culture • Submit a Big Idea Proposal (with input from staff and interns) www.bonner.org 18
    19. 19. Program Management: Congress Networking Tools • Congress Wiki Page captures helpful information • Representatives submit proposal on Wiki • Big Idea Resource Center and training resources provide support • Bonner Advisory Board members help network www.bonner.org
    20. 20. Program Management: Bonner Advisory Board • Launched in January • Open application • Now 10 members • Constitution, roles, work plans developed • Networking • Best Practice Sharing www.bonner.org
    21. 21. Working Session • Review list of functions & job titles/ descriptions • Draft ideas for Leadership Team structure and meeting schedule www.bonner.org
    22. 22. Draft Student Leadership Team structure & meeting schedule
    23. 23. Bonner Networking & Social Media Tools
    24. 24. Program Management: Weekly Email Update • Announcements • Upcoming Events and Meetings • Jobs and Internships • Conferences & Professional Development • Foundation Initiatives www.bonner.org
    25. 25. Program Management: Bonner Student Intern Networking Tools • Bonner Intern Wiki Page delves into their roles • Links to helpful resources for program management • Topical sharing on projects (e.g., First-Year Orientation Agendas) • Reinforces Foundation- led training www.bonner.org
    26. 26. Program Management: Monthly Student Newsletter • Monthly themes (tied to calendar) • School Spotlights • Best Practices • Innovations • Student Contributions (BAB) • Links to Discussion Opportunities (Blog) www.bonner.org
    27. 27. Program Management: Bonner Networking on Facebook • National Bonner Network (1185 members) • Bonner Alumni Network (279 members) • School Groups and Fan Pages (40+) • See: http://serve.pbworks.com/Bonner +National+Network+-+Facebook+Usage www.bonner.org
    28. 28. Program Management: Bonner YouTube Channel • Playlists with training videos and screen casts • BWBRS • AmeriCorps • Bonner Video Project — over 120 videos created by programs • Campus Profiles • Partner Profiles • Training & Enrichment • Issues www.bonner.org
    29. 29. Program Management: Wiki • Bonner Network Wiki ✓ Campus Profile Pages (annual reports and regular updates) ✓ Initiatives and Working Groups • Campus Program and Center Wikis ✓ 60+ campuses have ✓ Copy and paste best features • Specific Project Wikis ✓ For example, CBR planning with faculty www.bonner.org
    30. 30. Anyone with account can edit Share key forms, handbooks, etc. Embed Calendar, Video, Slideshows
    31. 31. A simple profile introduces your community partners. Site-based teams manage & share work.
    32. 32. Customize design Links to other resources
    33. 33. Program Management: BWBRS — Bonner Reporting www.bonner.org 34
    34. 34. Program Management: Strategic Social Media • Why? What do you want to get done? ✓ Inform ✓ Inspire ✓ Network ✓ Broadcast ✓ Support • How? ✓ Blogs | Wikis | Facebook | Twitter | Email | LinkedIn | YouTube www.bonner.org
    35. 35. Campus-Wide Collaboration
    36. 36. Campus-Wide Collaboration: Considerations for Where Bonner is Housed • Governance (best department or division) - Student affairs vs. academic affairs - Other innovative options • Access to resources • Visibility and location - Access to students - Access to faculty - Culture of service • Institutional respect and future promise www.bonner.org
    37. 37. Campus-Wide Collaboration: Considerations for Where to House Bonner Type Strengths Concerns Other Fails to become integrated at Fit with broader departmental the institution’s core; lack of Many campuses have started Student Affairs mission; student-led programs; curricular change; co-curricular from this vantage point can reach larger scale devaluation May build around the Service can be episodic if only Having program under capacities of faculty & students tied to courses; lack of student Academic Affairs and, with care, meet more voice and leadership; staff Academic Affairs does not guarantee curricular change complex community desires driven Student & Campus can provide a broader Lack of coordination can lead This strategy may be equally Academic Affairs range of student & faculty to frustration; students often effective; it largely depends on involvement and types of civic left to navigate options on the leadership & resources (separate but coordinated) engagement their own Leverages resources from & Integrated Center change within curricular and Coordination and decision- (‘hub’ where curricular & co-curricular; high potential for making may involve more time campus-wide & people co-curricular are combined) institutionalization www.bonner.org
    38. 38. Campus-Wide Collaboration: Networking with Key Stakeholders on Campus Academic Student Life/Affairs Admissions Shared training; calendar; student Departments recruitment, selection, diversity CBR, PolicyOptions.org, SL groups courses, minor Career Services Chaplain/Religious career advising, fairs, trainings, Bonner Life nonprofit career exploration, internships Program vocation; advising; enrichment workshops Multicultural International Affairs Public Relations Affairs media, news, webpages diversity, training, recruitment, study abroad, trips, internships community relations www.bonner.org
    39. 39. Program Management: Campus Examples • Carson-Newman College www.bonner.org
    40. 40. Campus-Wide Collaboration: Institutional Support—Some Key Levers • Bonner Director/Program access to senior leadership • Financial support for students to engage in service • Visibility in online and written communications (from recruiting to alumni news) • Faculty involvement and curriculum reform • Central place for service & civic engagement in defining mission, strategic plans, and budget priorities www.bonner.org
    41. 41. Campus-Wide Collaboration: What You Can Do • Strategically build your staff—starting with students • Creatively consider new programs—from more Federal Work Study placements to partnering with national organizations • Integrate, integrate, integrate • Communicate frequently, positively, and strategically with those above you—manage up • Build a core constituency or a working committee of key stakeholders to plan next stages www.bonner.org
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