Building Community Capacity:
Framing Our Outcomes
Friday, July 12, 13
three goals
CommunitiesStudents
Institutions
Friday, July 12, 13
Individuals
& Places
Campus Change
Develop & engage
students’ knowledge,
skills, values, and
collective action.
Bonner Tra...
Campus Change
Develop and integrate
community engaged learning
courses & programs.
Programs
Individuals
& Places
Bonner Tr...
Organizations
Programs
Individuals
& Places
Campus Change
Build campus center that
leads effort to make
place-based commun...
Systems
Organizations
Programs
Individuals
& Places
Campus Change
Leverage Bonner
Network as a community of
best practice,...
Individuals
& Places
Mobilize students, faculty,
staff, & community
members to support
individuals & places.
Community Cha...
Programs
Individuals
& Places
Train & support leaders
who develop & manage
evidence-based programs and
projects.
Community...
Organizations
Partner in capacity-building
for organizations to
improve effectiveness, efficiency,
and resources.
Programs
...
Systems
Partner in capacity-building
for collaboratives working
to achieve measurable
community and systemic
change.
Organ...
three types of change
CommunitiesStudents
Level of
Work
Goals for Individual
Development
Goals for Campus
Development
Goal...
This afternoon, we focus
on community outcomes
and impact
Friday, July 12, 13
also often have
aspects in common
Non-profits, government
organizations, and schools
Friday, July 12, 13
Washburn
University
Big Brothers Big Sisters is not your typical
organization. We help children realize their potential
an...
TCNJ Henry J. Austin Health
Clinic
will improve the quality of life through superior health
care outcomes for the greater ...
Madison Community Health Consortium
Communities and agencies working together
toward a healthier Madison County.
MCHC netw...
The mission statement of the Putnam CountyYouth
Development Commission is:
• to be an advocate for youth by recognizing an...
At your table, reflect about your
community and partnerships...
What is your organization’s mission?
What kinds of impact ...
Capacity
building
as a stepping
stone
towards
measurable
impact
Friday, July 12, 13
• AmeriCorps, VISTA, Senior Corps & Social
Innovation Fund
• Increasing focus on measuring community
impact
• Reinforces B...
Capacity Building
Activities
(see pages 12-15)
Friday, July 12, 13
• Volunteer Management
Capacity Building
Activities
(see pages 12-15)
Friday, July 12, 13
• Volunteer Management
• Training & Program Development
Capacity Building
Activities
(see pages 12-15)
Friday, July 12, 13
• Volunteer Management
• Training & Program Development
• Fundraising
Capacity Building
Activities
(see pages 12-15)
Frida...
• Volunteer Management
• Training & Program Development
• Fundraising
• Communications
Capacity Building
Activities
(see p...
• Volunteer Management
• Training & Program Development
• Fundraising
• Communications
• Research
Capacity Building
Activi...
Capacity Building Areas
Friday, July 12, 13
•Efficiency / Efficacy
Capacity Building Areas
Friday, July 12, 13
•Efficiency / Efficacy
Improved outcomes with the same level of resources
or improved or consistent quality of services with...
•Efficiency / Efficacy
Improved outcomes with the same level of resources
or improved or consistent quality of services with...
•Efficiency / Efficacy
Improved outcomes with the same level of resources
or improved or consistent quality of services with...
•Efficiency / Efficacy
Improved outcomes with the same level of resources
or improved or consistent quality of services with...
•Efficiency / Efficacy
Improved outcomes with the same level of resources
or improved or consistent quality of services with...
Capacity Building Outcomes
Established/expanded pool of volunteers to assist with service or program
delivery.
Improved po...
Systemic Change Example
StriveNetwork.org
Friday, July 12, 13
Systemic Change Example
StriveNetwork.org
Friday, July 12, 13
Systemic Change Example
StriveNetwork.org
Friday, July 12, 13
•Strive brought together more than 300 leaders of local
organizations leaders to tackle the student achievement
crisis.
•T...
Five Principles for
Success
• Common Agenda
• Shared Measurement Systems
• Mutually Reinforcing Activities
• Continuous Co...
Backbone
Org
Levels of Collaboration
Friday, July 12, 13
Systems
Partner in capacity-building
for collaboratives working
to achieve measurable
community and systemic
change.
Organ...
Capacity Building
Activities
(see pages 12-15)
Friday, July 12, 13
• Volunteer Generation & Management
Capacity Building
Activities
(see pages 12-15)
Friday, July 12, 13
• Volunteer Generation & Management
• Training & Program Development
Capacity Building
Activities
(see pages 12-15)
Friday...
• Volunteer Generation & Management
• Training & Program Development
• Communications and Technology
Capacity Building
Act...
• Volunteer Generation & Management
• Training & Program Development
• Communications and Technology
• Community-Based & P...
• Volunteer Generation & Management
• Training & Program Development
• Communications and Technology
• Community-Based & P...
Discussion:
Discuss ways
campus can
help your
organization’s
capacity.
Friday, July 12, 13
Capacity
Building
Opportunities
Planning
Guide
Check &
describe
opportunities for
projects
Friday, July 12, 13
Capacity
Building
Opportunities
Planning
Guide
Later reframe
Activities into
Outcomes...
Output/Outcome Areas
Established/...
Capacity
Building
Opportunities
Planning
Guide
Connect to your
your Campus
Center’s strategic
plans
Output/Outcome Areas
E...
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Capacity Building Community Partnerships and Outcomes

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This session will frame our focus on community capacity building and impact, introducing the high-impact community engagement practices and a set of community change outcomes. Teams will explore the intended capacity building and change outcomes that should guide their projects.

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Capacity Building Community Partnerships and Outcomes

  1. 1. Building Community Capacity: Framing Our Outcomes Friday, July 12, 13
  2. 2. three goals CommunitiesStudents Institutions Friday, July 12, 13
  3. 3. Individuals & Places Campus Change Develop & engage students’ knowledge, skills, values, and collective action. Bonner Transformation Goals Friday, July 12, 13
  4. 4. Campus Change Develop and integrate community engaged learning courses & programs. Programs Individuals & Places Bonner Transformation Goals Friday, July 12, 13
  5. 5. Organizations Programs Individuals & Places Campus Change Build campus center that leads effort to make place-based community engagement deep, pervasive, integrated & developmental. Bonner Transformation Goals Friday, July 12, 13
  6. 6. Systems Organizations Programs Individuals & Places Campus Change Leverage Bonner Network as a community of best practice, and resource for higher education locally and nationally Bonner Transformation Goals Friday, July 12, 13
  7. 7. Individuals & Places Mobilize students, faculty, staff, & community members to support individuals & places. Community Change Bonner Transformation Goals Friday, July 12, 13
  8. 8. Programs Individuals & Places Train & support leaders who develop & manage evidence-based programs and projects. Community Change Bonner Transformation Goals Friday, July 12, 13
  9. 9. Organizations Partner in capacity-building for organizations to improve effectiveness, efficiency, and resources. Programs Individuals & Places Community Change Bonner Transformation Goals Friday, July 12, 13
  10. 10. Systems Partner in capacity-building for collaboratives working to achieve measurable community and systemic change. Organizations Programs Individuals & Places Community Change Bonner Transformation Goals Friday, July 12, 13
  11. 11. three types of change CommunitiesStudents Level of Work Goals for Individual Development Goals for Campus Development Goals for Community Development Macro Community Leaders Campus as Citizen System Change Meso Campus-Wide Leaders Centers of Engagement Capacity-Building for Organizations & Collaboratives Meso Staff & Faculty Leaders Engaged Teaching Evidence-based Programs & projects Micro Student Leaders Engaged Learning Direct Service Institutions Friday, July 12, 13
  12. 12. This afternoon, we focus on community outcomes and impact Friday, July 12, 13
  13. 13. also often have aspects in common Non-profits, government organizations, and schools Friday, July 12, 13
  14. 14. Washburn University Big Brothers Big Sisters is not your typical organization. We help children realize their potential and build their futures. We nurture children and strengthen communities. According to a national impact study: Researchers found that after 18 months of spending time with their Bigs, the Little Brothers and Little Sisters, compared to those children not in our program, were: • 46% less likely to begin using illegal drugs • 27% less likely to begin using alcohol • 52% less likely to skip school • 37% less likely to skip a class • 33% less likely to hit someone • They also found that the Littles were more confident of their performance in schoolwork and getting along better with their families. Friday, July 12, 13
  15. 15. TCNJ Henry J. Austin Health Clinic will improve the quality of life through superior health care outcomes for the greater Trenton community as their medical home of choice. Visitation Home A Catholic shared living residence for adults with developmental disabilities. El Centro de Recursos Para Familias multi-service, family-focused community center serving Mercer County. We commit ourselves to treat everyone with dignity and respect, continually improve the quality of services, and be responsible to the community for the best use of our resources. Health and Human Services Division • improving the health and quality of life Friday, July 12, 13
  16. 16. Madison Community Health Consortium Communities and agencies working together toward a healthier Madison County. MCHC networks with community agencies and groups in an ongoing process of needs assessment, project development, implementation, and evaluation. Today the Consortium has an active membership of over 50 people representing 25 community organizations and agencies and is divided into several task forces/ committees responsible for ongoing health projects. Friday, July 12, 13
  17. 17. The mission statement of the Putnam CountyYouth Development Commission is: • to be an advocate for youth by recognizing and speaking to specific needs in the context of the family and the larger community; • to keep youth from entering the juvenile justice system through treatment and prevention actions; • to educate the community about vulnerable youth and educate youth about their roles in the community; and, • to maintain and provide to those in need a wide spectrum of information and referral materials. Putnam County Youth Development Commission DePauw Friday, July 12, 13
  18. 18. At your table, reflect about your community and partnerships... What is your organization’s mission? What kinds of impact do you want to make? How? Friday, July 12, 13
  19. 19. Capacity building as a stepping stone towards measurable impact Friday, July 12, 13
  20. 20. • AmeriCorps, VISTA, Senior Corps & Social Innovation Fund • Increasing focus on measuring community impact • Reinforces Bonner is focusing on capacity building Friday, July 12, 13
  21. 21. Capacity Building Activities (see pages 12-15) Friday, July 12, 13
  22. 22. • Volunteer Management Capacity Building Activities (see pages 12-15) Friday, July 12, 13
  23. 23. • Volunteer Management • Training & Program Development Capacity Building Activities (see pages 12-15) Friday, July 12, 13
  24. 24. • Volunteer Management • Training & Program Development • Fundraising Capacity Building Activities (see pages 12-15) Friday, July 12, 13
  25. 25. • Volunteer Management • Training & Program Development • Fundraising • Communications Capacity Building Activities (see pages 12-15) Friday, July 12, 13
  26. 26. • Volunteer Management • Training & Program Development • Fundraising • Communications • Research Capacity Building Activities (see pages 12-15) Friday, July 12, 13
  27. 27. Capacity Building Areas Friday, July 12, 13
  28. 28. •Efficiency / Efficacy Capacity Building Areas Friday, July 12, 13
  29. 29. •Efficiency / Efficacy Improved outcomes with the same level of resources or improved or consistent quality of services with fewer resources Capacity Building Areas Friday, July 12, 13
  30. 30. •Efficiency / Efficacy Improved outcomes with the same level of resources or improved or consistent quality of services with fewer resources •Scale/Reach Capacity Building Areas Friday, July 12, 13
  31. 31. •Efficiency / Efficacy Improved outcomes with the same level of resources or improved or consistent quality of services with fewer resources •Scale/Reach Number of new people served, new populations served, and/or new or expanded services Capacity Building Areas Friday, July 12, 13
  32. 32. •Efficiency / Efficacy Improved outcomes with the same level of resources or improved or consistent quality of services with fewer resources •Scale/Reach Number of new people served, new populations served, and/or new or expanded services •Leverage Capacity Building Areas Friday, July 12, 13
  33. 33. •Efficiency / Efficacy Improved outcomes with the same level of resources or improved or consistent quality of services with fewer resources •Scale/Reach Number of new people served, new populations served, and/or new or expanded services •Leverage Additional resources or assets garnered through capacity-building activities such as funding, volunteers, in-kind support, and partnerships. Capacity Building Areas Friday, July 12, 13
  34. 34. Capacity Building Outcomes Established/expanded pool of volunteers to assist with service or program delivery. Improved policies, training, management, staff/volunteer development, and internal communications. Improved systems for organizational / program efficiency and effectiveness. Improved systems for organizational efficiency and effectiveness, scale/reach, and leverage. Complete environmental scan of community context, needs and assets. Expanded/improved community knowledge of effort of the organization’s services to the community or program/organization’s knowledge for service delivery. Improvement/expansion into focus area or improvement of existing program; program delivery model and approach refined and revised to effectively reach populations in need. Expanded/enhanced sustainable and/or diversified funding & resource stream. Improved systems for organizational / program management, effectiveness, and reach. Friday, July 12, 13
  35. 35. Systemic Change Example StriveNetwork.org Friday, July 12, 13
  36. 36. Systemic Change Example StriveNetwork.org Friday, July 12, 13
  37. 37. Systemic Change Example StriveNetwork.org Friday, July 12, 13
  38. 38. •Strive brought together more than 300 leaders of local organizations leaders to tackle the student achievement crisis. •Their ambitious mission became to coordinate improvements at every stage of a young person’s life, from “cradle to career.” •Strive focused the entire educational community on a single set of goals, measured in the same way. •Participating organizations are grouped into 15 different Student Success Networks (SSNs) by type of activity, such as early childhood education or tutoring. •34 of the 53 success indicators that Strive tracks have shown positive trends, including high school graduation rates, fourth-grade reading and math scores, and the number of preschool children prepared for kindergarten. StriveNetwork.org Friday, July 12, 13
  39. 39. Five Principles for Success • Common Agenda • Shared Measurement Systems • Mutually Reinforcing Activities • Continuous Communication • Backbone Support Organizations Friday, July 12, 13
  40. 40. Backbone Org Levels of Collaboration Friday, July 12, 13
  41. 41. Systems Partner in capacity-building for collaboratives working to achieve measurable community and systemic change. Organizations Partner in capacity-building for organizations to improve effectiveness, efficiency, and resources. Programs Individuals & Places Community Change Bonner Transformation Goals Friday, July 12, 13
  42. 42. Capacity Building Activities (see pages 12-15) Friday, July 12, 13
  43. 43. • Volunteer Generation & Management Capacity Building Activities (see pages 12-15) Friday, July 12, 13
  44. 44. • Volunteer Generation & Management • Training & Program Development Capacity Building Activities (see pages 12-15) Friday, July 12, 13
  45. 45. • Volunteer Generation & Management • Training & Program Development • Communications and Technology Capacity Building Activities (see pages 12-15) Friday, July 12, 13
  46. 46. • Volunteer Generation & Management • Training & Program Development • Communications and Technology • Community-Based & Policy Research Capacity Building Activities (see pages 12-15) Friday, July 12, 13
  47. 47. • Volunteer Generation & Management • Training & Program Development • Communications and Technology • Community-Based & Policy Research • Fundraising, Resource Generation & Organizational Development Capacity Building Activities (see pages 12-15) Friday, July 12, 13
  48. 48. Discussion: Discuss ways campus can help your organization’s capacity. Friday, July 12, 13
  49. 49. Capacity Building Opportunities Planning Guide Check & describe opportunities for projects Friday, July 12, 13
  50. 50. Capacity Building Opportunities Planning Guide Later reframe Activities into Outcomes... Output/Outcome Areas Established/expanded pool of volunteers (students, staff, faculty) to assist with service or program delivery. (Volunteer Generation/Recruitment) Improved policies, training, management, staff/volunteer development, and internal communications. (Volunteer Management, Program Coordination and Management) Improved systems for organizational / program efficiency and effectiveness. (Training Development, Program Development) Improved systems for organizational efficiency and effectiveness, scale/reach, and leverage. (Technology Use, Social Media Use, Technology Systems, Community Outreach/Meetings Support) Complete environmental scan of community context, needs and assets. (Community Assessment) Expanded/improved community knowledge of effort of the organization’s services to the community or program/ organization’s knowledge for service delivery. (Research, Service-Learning, or Academic Projects) Improvement/expansion into focus area or improvement of existing program; program delivery model and approach refined and revised to effectively reach populations in need. (Policy Research) Expanded/enhanced sustainable and/or diversified funding and resource stream. (Financial Resources, Resource Generation) Improved systems for organizational / program management, effectiveness, and reach. (Organizational Development) Friday, July 12, 13
  51. 51. Capacity Building Opportunities Planning Guide Connect to your your Campus Center’s strategic plans Output/Outcome Areas Established/expanded pool of volunteers (students, staff, faculty) to assist with service or program delivery. (Volunteer Generation/Recruitment) Improved policies, training, management, staff/volunteer development, and internal communications. (Volunteer Management, Program Coordination and Management) Improved systems for organizational / program efficiency and effectiveness. (Training Development, Program Development) Improved systems for organizational efficiency and effectiveness, scale/reach, and leverage. (Technology Use, Social Media Use, Technology Systems, Community Outreach/Meetings Support) Complete environmental scan of community context, needs and assets. (Community Assessment) Expanded/improved community knowledge of effort of the organization’s services to the community or program/ organization’s knowledge for service delivery. (Research, Service-Learning, or Academic Projects) Improvement/expansion into focus area or improvement of existing program; program delivery model and approach refined and revised to effectively reach populations in need. (Policy Research) Expanded/enhanced sustainable and/or diversified funding and resource stream. (Financial Resources, Resource Generation) Improved systems for organizational / program management, effectiveness, and reach. (Organizational Development) Friday, July 12, 13
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