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2012Wonka CommunicationsLLCBob PetersenWONKA VoIP SIP TrunkParticipant WorkBOOK
0BWONKA VoIP SIP Trunk Participant WorkBOOK 2012IntroductionWelcome to Wonka VoIP Trunk training!In the next 15 minutes we...
0BWONKA VoIP SIP Trunk Participant WorkBOOK 2012Wonka VoIP trunk offers:1.2.3.WONKA VoIP SIP Trunk completes the triad of ...
0BWONKA VoIP SIP Trunk Participant WorkBOOK 2012Technology BasicsIn your own words describe the following technology terms...
0BWONKA VoIP SIP Trunk Participant WorkBOOK 2012In your training you were shown nine types of Trunk Call Types. List at le...
0BWONKA VoIP SIP Trunk Participant WorkBOOK 2012Product FundamentalsBriefly describe in your own words how VoIP Trunk work...
0BWONKA VoIP SIP Trunk Participant WorkBOOK 2012In your training we covered seven benefits of remote DID numbers. List the...
0BWONKA VoIP SIP Trunk Participant WorkBOOK 2012Route plans are a powerful and flexible tool for our customers to use. In ...
0BWONKA VoIP SIP Trunk Participant WorkBOOK 2012 8
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Participant Guide For Wonka Vo Ip Short V

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Transcript of "Participant Guide For Wonka Vo Ip Short V"

  1. 1. 2012Wonka CommunicationsLLCBob PetersenWONKA VoIP SIP TrunkParticipant WorkBOOK
  2. 2. 0BWONKA VoIP SIP Trunk Participant WorkBOOK 2012IntroductionWelcome to Wonka VoIP Trunk training!In the next 15 minutes we are going to explore WONKA’s exciting new product WONKA VoIP SIP trunk.Upon completion of this training you will be able to:Describe VoIP Trunk/SIP Trunk technology.Describe the types of calls that VoIP Trunk/SIP Trunk supports.Explain the fundamentals of Wonka VoIP Trunk.Describe VoIP Trunk product attributes.Explain the customer advantages of Remote DID.Explain the importance of Route Plans.Describe the coverage footprint of Wonka VoIP Trunk.Locate resources to research the competitionThis course will consist of 3 lessons with a post test and course evaluation. Thank you again forattending todays training and being the best part of Wonka Communications. 1
  3. 3. 0BWONKA VoIP SIP Trunk Participant WorkBOOK 2012Wonka VoIP trunk offers:1.2.3.WONKA VoIP SIP Trunk completes the triad of products in the Wonka Managed IP Suite. What are theother 2 strategic products in this suite?1.2. 2
  4. 4. 0BWONKA VoIP SIP Trunk Participant WorkBOOK 2012Technology BasicsIn your own words describe the following technology terms as though you were talking to a customer.There is no right or wrong way to perform this task. Your instructor will provide feedback on youranswers.PSTN (Public Switched Telephone Network)IP=PBX (Internet Protocol Private Protocol Branch Exchange)PRI (Primary Rate Interface)LNP (Local Number Portability)SIP (Session Initiation Protocol) 3
  5. 5. 0BWONKA VoIP SIP Trunk Participant WorkBOOK 2012In your training you were shown nine types of Trunk Call Types. List at least three of the types that youfeel would have an impact on your customers and explain why in three sentences or less. Make yourstatements as though you were presenting a value statement to a customer.1.2.3. 4
  6. 6. 0BWONKA VoIP SIP Trunk Participant WorkBOOK 2012Product FundamentalsBriefly describe in your own words how VoIP Trunk works. Please keep your description as jargon freeas possible and keep in mind how this product will benefit your customer.. 5
  7. 7. 0BWONKA VoIP SIP Trunk Participant WorkBOOK 2012In your training we covered seven benefits of remote DID numbers. List the three benefits that wouldhave the most benefits to your customers and why.1.2.3.List two benefits of Route Plans1.2. 6
  8. 8. 0BWONKA VoIP SIP Trunk Participant WorkBOOK 2012Route plans are a powerful and flexible tool for our customers to use. In your training we listed fourways customers can manipulate and customer route plans. List the two that you saw value in and why?1.2.Looking at the coverage map list the areas that you feel have the greatest potential for your salesterritory for this product. 7
  9. 9. 0BWONKA VoIP SIP Trunk Participant WorkBOOK 2012 8

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